Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10247476November 2, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SEATS
I USE MY HEATED SEATS ALMOST DAILY IN THE WINTER MONTHS. I USED IT THIS MORNING FOR ABOUT 20 MINUTES AS I DROVE FROM HOME TO THE GYM, THEN ANOTHER 10 MINUTES AS I DROVE FROM THE GYM TO THE STORE. WHEN I GOT INTO MY CAR AFTER THE STORE, IT WAS STILL ON THE SAME SETTING (5), I HAD DRIVEN ABOUT 50 YARDS IN THE PARKING LOT, WHEN I FELT A SHARP PAIN IN MY LEFT UPPER LEG/BUTT. I MOVED SLIGHTLY, THEN BEGAN TO SMELL SMOKE. I FELT AROUND WITH MY HAND AND FELT THE "HOT" WIRE AND THE HOLE IN MY SEAT. IT TOOK ME A MOMENT TO REALIZE WHAT IT WAS, AND THEN I IMMEDIATELY TURNED DOWN THE HEATED SEAT TO OFF, THEREBY PREVENTING FURTHER DAMAGE AND PAIN. LUCKILY THERE WAS LIMITED DAMAGE TO MY CLOTHING AND I WAS NOT SERIOUSLY INJURED, BUT HAD I BEEN DRIVING ON THE HIGHWAY, OR NOT BEEN ABLE TO FIGURE OUT WHAT WAS CAUSING THE PAIN SO QUICKLY, THERE COULD HAVE BEEN MORE SEVERE CONSEQUENCES INCLUDING INJURY. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10247497November 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2002 VOLKSWAGEN AUTOMATIC TDI JETTA AND THE CAR WILL NOT ENGAGE WHEN I SHIFT IT IN REVERSE. IT EITHER ROLLS FORWARD OR JUST REVS WITHOUT ENGAGING. I CALLED THE DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED AND IT IS A COMMON PROBLEM WITH 2002 JETTA'S. IT IS NOT UNDER ANY WARRANTY AND WILL BE COSTLY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247228October 30, 2008
ELECTRICAL SYSTEM
2003 VW JETTA GLS WAGON WITH 62K MILES, ABRUPTLY SHUT DOWN WHILE DRIVING. AFTER TOWING TO LOCAL MECHANIC, IT WAS DETERMINED THE MAIN FUSE HOLDER HAD SHORTED OUT AND BEGUN TO MELT, RISKING AN ENGINE FIRE. PART WAS REPLACED AND PROBLEM REPAIRED FOR $237. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247246October 30, 2008
ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
I OWN A 2005 VW JETTA TDI. AT APPROX. 60,000 MILES THE CHECK ENGINE LIGHT CAME ON AND I HAVE REPLACED THE SAME FLAP MOTOR 3 TIMES AND IT HAS FAILED AGAIN. I HAVE ALSO CHANGED THE THERMOSTAT, COOLING KIT, SENSOR, AND IT COMES BACK AS A FLAP MOTOR FAILURE. HAS VW HAD A PROBLEM WITH INTAKE FLAP MOTORS ON THE TURBO DIESEL MOTORS?. VW WILL NOT DO ANYTHING TO HELP WITH THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247274October 30, 2008
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY BEGAN ACCELERATING ON ITS OWN. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE. THE ENGINE FAILED, WHICH PREVENTED A CRASH FROM OCCURRING. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 109,000. UPDATED 11/25/08. *LJ WHEN THE ENGINE ACCELERATED ON ITS OWN, THE FORCE PUSHED THE DRIVER BACK INTO THE SEAT. THE SPEED WAS SO GREAT, THAT THE ENGINE REDLINE AND BLEWOUT THE MOTOR. UPDATED 11/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247088October 28, 2008
PARKING BRAKE
VEHICLE IS A 2006 VW JETTA WITH A SAFETY ISSUE WITH BRAKES THE VEHICLE REAR BRAKES WEAR OUT AT ABOUT 25,000 TO 30,000 MILES DO TO GRABBING FROM THE E BRAKE DESIGN VEHICLE DOES NOT HAVE A CENSOR OR A METAL TAB ON THE BRAKE PADS TO INDICATE BRAKES NEED TO BE REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247091October 28, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THIS CAR A LITTLE OVER 1 MONTH AGO ON SEPT 18, 2008 AND 1 WEEK AFTER BUYING IT, I STARTED EXPERIENCING ISSUES W/ IT NOT WANTING TO SHIFT OUT OF PARK AND SHIFTING HARD WHILE DRIVING, IT WAS TAKEN TO A TRANSMISSION SHOP AND THEY REBUILT THE TRANSMISSION FOR ME. I HAVE HAD NO FURTHER ISSUES W/ THE TRANSMISSION SINCE THEN, HOWEVER TODAY, I WAS DRIVING HOME FROM WORK AND WHEN I WAS SLOWING DOWN FOR A RED LIGHT, IT DOWNSHIFTED EXTREMELY HARD AND NOW IS STUCK IN FIRST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246662October 24, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. WHILE DRIVING 10-15 MPH, THE DRIVER'S SIDE CURTAIN AIR BAG DEPLOYED WITHOUT ANY TYPE OF IMPACT BEING INVOLVED. THE CONTACT WAS INJURED. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO THEN CALLED THE DEALER. WHILE THE MECHANIC WAS ON THE PHONE, ANOTHER SIDE CURTAIN AIR BAG DEPLOYED. THE VEHICLE WAS IN PARK AT THE TIME. ANOTHER AIR BAG DEPLOYED AT THE DEALER WHILE THE VEHICLE WAS PARKED AGAIN. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL THEY NOTIFIED THE MANUFACTURER; HOWEVER, THEY AGREED TO REPLACE THE MOTHERBOARD. THE CURRENT MILEAGE WAS 134,412 AND FAILURE MILEAGE WAS 134,402.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10246676October 24, 2008
POWER TRAIN:MANUAL TRANSMISSION
A 2006 VOLKWAGEN JETTA 1.9 TDI MODEL WHICH I CURRENTLY OWN IS NOW DISABLED DUE TO AN OVERSIGHT IN TORQUE MANAGEMENT IN THE CLUTCH/ DUAL MASS FLYWHEEL DESIGN ORIGINALLY INTENDED FOR A LESS POWERFUL POWERPLANTS. IN MY PARTICULAR INSTANCE THE FLYWHEEL HAS DISINTEGRATED SHATTERING THE TRANSMISSION HOUSING/CASING. THIS ALONE IS A SERIOUS DANGER DUE TO THE HIGH RATE OF SPEED OF THESE FLYING CAST ALUMINUM FRAGMENTS LET ALONE THE COMPLETE LOSS OF VEHICLE MOVEMENT ON POSSIBLE BUSY ROUTES. CURRENTLY I'VE BEEN TOLD THAT THE WARRANTY WILL NOT COVER THE REPAIR DUE TO OWNER ABUSE! MY JETTA HAS NEVER BEEN MODIFIED AS LONG AS I HAVE OWNED IT OR BEEN DRIVEN IRRESPONSIBLY. THIS VEHICLE HAS LESS THAN THIRTYONE THOUSAND MILES LOGGED AND HAS SUFFERED CATASTROPHIC DRIVE LINE FAILURE DUE TO POOR ENGINEERING, NO I'VE BEEN TOLD VW'S MIS ENGINEERING IS MY"THE CONSUMERS" RESPONSIBILITY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246563October 23, 2008
SERVICE BRAKES, HYDRAULIC
EXCESSIVE REAR BRAKE WEAR. BRAKE NEEDED REPLACING AT 12K. CAR IS A 5-SPEED MANUAL AND BRAKES ARE USED VERY LITTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246313October 22, 2008
SERVICE BRAKES, HYDRAULIC
AT 29,000 MILES I STARTED HEARING A GRINDING NOISE IN MY REAR BRAKES. CALLED DEALERSHIP ADVISING OF NOISE AND WAS GIVEN AN APPT FOR 2 WEEKS LATER. AT APPT WAS ADVISED THAT REAR BRAKES AND ROTORS NEEDED REPLACED. VW ADVISED ME THAT IT IS NORMAL FOR THE REAR BRAKES TO GO BEFORE THE FRONT BRAKES. NO REPAIR WORK DONE, CAR HAS BEEN SITTING IN MY GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246363October 22, 2008
POWER TRAIN:MANUAL TRANSMISSION
DUAL MASS FLYWHEEL (DMF) FAILURE AT 28,000 MILES. SYMPTOM: VERY ROUGH VIBRATION WHEN LETTING CLUTCH OUT AND WHEN SHIFTING. CLUTCH DOES NOT SHOW ANY ABNORMAL SLIPPAGE. WIFE IS SCARED TO DRIVE THE CAR WITH OUR KIDS AFTER READING ABOUT RELATED FAILURES AND POSSIBLE LOSS OF VEHICLE CONTROL. DEALER WON'T COVER COST. PRIVATE REPAIR FACILITY DIAGNOSED THIS AND SAID MINIMUM $1,800 TO DO THE REPAIR, AND THAT VW HAS KNOWN ABOUT THE ISSUE FOR A WHILE. FORTUNATELY, THE VEHICLE STILL DRIVES WELL WHEN CLUTCH IS ENGAGED, SO I GUESS I'LL CONTINUE TO TAKE MY CHANCES FOR A WHILE LONGER UNTIL SOMETHING MORE CATASTROPHIC HAPPENS AND WE'RE FORCED TO MAKE THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246238October 21, 2008
TIRES, TIRES:SIDEWALL
A RIP APPEARED IN THE SIDEWALL OF MY FRONT TIRE OVER THE COURSE OF SEVERAL DAYS. THE TIRE APPEARS TO BE SEPARATING. I NOTICED IT AFTER HEARING A CLICKING SOUND WHILE DRIVING SLOWLY IN A PARKING LOT. THIS WAS NOT PROCEEDED BY ANY IMPACT TO THE TIRE. THE RIP IS GETTING LARGER. ONLINE RESEARCH INTO THIS TIRE SHOWS THAT NUMEROUS OTHERS HAVE HAD SIMILAR TIRE FAILURE INCIDENTS, OFTEN RESULTING IN COSTLY REPAIRS AND MEDICAL BILLS. I BELIEVE THAT THIS TIRE MODEL IS DEFECTIVE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246106October 20, 2008
POWER TRAIN:MANUAL TRANSMISSION
MY 2006 TDI, VW JETTA: ABOUT 6 MONTHS AGO I BEGAN HEARING CLUNKING NOISE RELATED TO TRANSMISSION/CLUTCH. ON FRIDAY OCTOBER 17 ON INTERSTATE HIGHWAY 35E CLUTCH FAILED COMPLETELY. THE VEHICLE HAS 67,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245649October 16, 2008
VISIBILITY
WINDOW REGULATOR GOING BAD. RESEARCHED YOUR SITE AND FOUND NUMEROUS COMPLAINTS ABOUT THIS ISSUE. JUST PURCHASED CAR USED AND WAS UNAWARE OF PROBLEM AND OF COURSE IT IS TOO LATE FOR ANY EXTENDED WARRANTIES. THIS PROBLEM SHOULD BE RECONCILED REGARDLESS OF TIMEFRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245698October 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 VW JETTA TDI (TURBODEISEL) WITH DSG TRANSMISSION: WHEN CAR IS PARKED ON INCLINED SURFACE WITH FRONT END LOWER THAN REAR END, CAR WILL NOT SMOOTHLY ENGAGE REVERSE GEAR. VEHICLE TRANSMISSION WILL EITHER NOT ENGAGE REVERSE GEAR AT ALL, OR WITHOUT ANY WARNING WILL ABRUPTLY ENGAGE AND CATAPULT VEHICLE IN REVERSE 4 TO 5 FEET EVEN WHEN GRADUALLY INCREASING ENGINE REVS. THIS IS DANGEROUS SAFETY ISSUE WHEN BACKING OUT INTO PARKING LOT LANES WITH ONCOMING TRAFFIC. ALSO, VEHICLE CONTINUES TO ROLL FORWARD OR REVERSE APPROXIMATELY 6 INCHES DEPENDING ON INCLINE WHEN PLACED IN PARK POSITION AND AFTER BRAKE RELEASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245735October 16, 2008
AIR BAGS:SIDE/WINDOW
I OWN A 2001 JETTA, I AM THE ORIGINAL OWNER. ON TUESDAY OCTOBER 14, 2008 I WAS DRIVING IN CALIFORNIA FOR ABOUT 20 MINUTES WHEN MY AIRBAG LIGHT STARTED BLINKING ON AND OFF. ABOUT EVERY 10-15 SECONDS IT WOULD TURN ON, THEN 15 SECONDS LATER IT WOULD TURN OFF. ABOUT 15 MINUTES LATER I WAS ON THE 91 FREEWAY IN RUSH HOUR TRAFFIC AND GOING ABOUT 5-10 MPH IN THE SLOW LANE WHEN ALL OF A SUDDEN I HEARD A BIG EXPLOSION. IT SOUNDED LIKE SOMEONE THREW A LARGE CEMENT BLOCK AT MY WINDOW AND I FELT A SURGE UP PAIN RUSH UP MY LEFT SIDE OF MY BODY TOWARDS MY FINGERTIPS. I IMMEDIATELY STARTED CHOKING DUE TO THE POWDER THAT WAS COMING FROM MY CAR WHEN I REALIZED IT WAS MY AIRBAG. I PULLED OVER TO THE SIDE OF THE FREEWAY AND ASSESSED THE DAMAGE. THE SIDE AIRBAG CAME OUT FROM THE SEAT OF MY CAR AND THRUST ME TO THE RIGHT OF MY CAR. I COULD NOT HEAR IN MY LEFT EAR AND THE LEFT SIDE OF MY BODY (FROM MY SHOULDER DOWN TO MY HIP, DOWN TO MY FINGERS) WAS THROBBING. MY LEFT PINKY AND RING FINGER BECAME NUMB AND EVEN THOUGH I ROLLED THE WINDOW DOWN, I COULD BARELY BREATHE AND COULD NOT STOP COUGHING. AFTER SITTING FOR ABOUT 10 MINUTES, I GOT BACK ON THE ROAD AND STAYED IN THE SLOW LANE NOT PROCEEDING 40 MPH. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10245403October 14, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THIS CAR INTO THE AUTOMOTIVE SHOP AT THE LOCAL VW DEALERSHIP SEVERAL TIMES SINCE DATE OF PURCHASE IN LATE 2007 FOR THE SAME INCIDENT. THE VEHICLE WILL DO A HARD JOLTING ACTION WHILE SHIFTING (AUTOMATIC TRANSMISSION) BETWEEN GEARS, AS IF THERE IS A BROKEN MOTOR MOUNT OR A TRANSMISSION PROBLEM. I HAVE GOTTEN NO SATISFACTION FROM THE DEALERSHIP. THEY HAVE REPEATEDLY TOLD ME THAT THE CAR SHIFTS PROPERLY ACCORDING TO VW STANDARDS. NOW THAT MY WARRANTY HAS EXPIRED, I AM AFRAID THAT IT WILL CONTINUE AND LEAD TO MORE COSTLY REPAIRS DOWN THE LINE. HAVING THIS MATTER RESOLVED WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245491October 14, 2008
POWER TRAIN
ON A RETURN TRIP FROM NEW HAMPSHIRE TO CONNECTICUT ON INTERSTATE 91 IN MY 2006 VW JETTA TDI, I DEPRESSED THE CLUTCH AND THE PEDAL BECAME STUCK AT THE FLOOR. I WORKED TO FREE IT, BUT BEING UNABLE TO DO SO, COASTED TO THE SIDE OF THE ROAD. WITH NO ABILITY TO PUT THE VEHICLE IN GEAR, WE (MYSELF AND MY FAMILY) WERE STUCK IN A DANGEROUS LOCATION. I WAS ABLE TO FREE THE PEDAL, BUT THE CLUTCH NO LONGER WORKED AND WE HAD TO WAIT THERE FOR ASSISTANCE. THE VEHICLE HAD LESS THAN 50,000 MILES AND I WAS TOLD THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED, THOUGH THERE WAS LITTLE WEAR ON THE CLUTCH SURFACE. WITH SOME INVESTIGATION ON THE INTERNET, I FOUND THAT THIS APPEARS TO BE A VERY COMMON PROBLEM AND I BELIEVE IT IS A SAFETY PROBLEM THAT SHOULD BE CORRECTED BY VW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244994October 9, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHENEVER THE CONTACT ATTEMPTS TO DRIVE HIS VEHICLE, HE HEARS A GRINDING SOUND COMING FROM THE BRAKES OF THE VEHICLE. THE DEALER STATED THAT ALL OF THE BRAKE COMPONENTS NEEDED TO BE REPLACED. THE FAILURE HAS OCCURED ON MORE THAN FIVE DIFFERENT OCCASIONS. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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