Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10701728March 25, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
FLEW TO DALLAS TO PURCHASE THIS CAR 2/27/15. DROVE IT HOME 1500 MILES TO LOS ANGELES OVER 2 DAYS. GOT TO EL PASO ON 3/1/15 & GOT INTO AN ACCIDENT TRAVELING AT A VERY SLOW SPEED (15MPH OR LESS) GOING DOWNHILL. MY PARTICULAR ISSUE COMES IN THE WAY OF HOW THE TRANSMISSION BEHAVES GOING DOWNHILL AT HIGH OR SLOW SPEEDS. WHEN THE CARS ECU (ELECTRONIC CONTROL UNIT) SENSES THE CAR GOING DOWNHILL, AND YOU TRANSITION FROM THE THROTTLE PEDAL TO THE BRAKE PEDAL, THE CAR BEHAVES AS IF YOU WERE DRIVING A MANUAL TRANSMISSION DOWNSHIFTING & STAYING IN GEAR. NOW YOU MAY THINK THAT'S NOT A PROBLEM, BUT....SINCE THESE TRANSMISSIONS TECHNICALLY ARE MANUAL TRANSMISSIONS WITH AN AUTOMATIC CLUTCH...IF YOU WERE DRIVING A MANUAL TRANSMISSION CAR & WANTED TO STOP QUICKLY AS I DID TO AVOID HITTING ANOTHER CAR, YOU WOULD PUSH THE CLUTCH IN TO DISENGAGE THE TRANSMISSION FROM THE ENGINE...& THUS CAUSE THE CAR TO LOSE IT'S LOCOMOTIVE FORCE. WELL, THAT IS EXACTLY WHAT THIS CAR DID DURING THE ACCIDENT. THE AUTOMATIC CLUTCH DID NOT DISENGAGE FROM THE ENGINE WHEN SLOWING DOWN TO A STOP, AND, THUS PROVIDED THE MASSIVE LOW END TORQUE THE DIESEL ENGINE PROVIDES EVEN AT VERY LOW ENGINE SPEEDS. SO, THAT WHEN I SAW THE CAR STOPPED IN FRONT OF ME, I RESPONDED WITH HITTING THE BRAKES, TURNING THE IGNITION OFF, AND EVEN SWERVED TO THE LEFT IN AN ATTEMPT TO AVOID HITTING THE BACK OF THE OTHER VEHICLE. I COULD NOT STOP THE VEHICLE IN TIME TO AVOID HITTING THE OTHER CAR. MY BACKGROUND: I'M A 32 YR PRO-AUTOMOTIVE TECH WHO NOT ONLY WORKS ON, DIAGNOSES & REPAIRS ALL SORTS OF VEHICLES USING COMPUTER CONTROLS...BUT, I USED TO TEACH IT AS WELL. SO, AFTER DRIVING THIS CAR NOW FOR SEVERAL WEEKS, &...HAVING RESEARCHED THIS CAR & MULTIPLE OTHER DSG OWNERS COMPLAINTS ONLINE ABOUT THE WAY THESE TRANSMISSIONS SHIFT...I CAN SAY FOR SURE, VW'S THAT USE THESE DSG TRANSMISSIONS IS/ARE A MAJOR ISSUE WHEN IT COMES TO PUBLIC SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10701778March 25, 2015
AIR BAGS
I AM GETTING A WARNING LIGHT ON MY DASH INDICATING THAT THERE IS AN AIRBAG FAULT IN MY 2008 VOLKSWAGEN JETTA. I HAVE CALLED THE DEALER WHERE I PURCHASED THE VEHICLE, AND AFTER SPEAKING WITH THEM, THE DEALER GAVE ME A NUMBER TO WHAT HE SAID WAS THE VOLKSWAGEN CORPORATE OFFICE IN MICHIGAN. I WAS TOLD BY BOTH THE DEALER AND BY VOLKSWAGEN CORPORATE THAT MY AIRBAG WAS PAST ITS WARRANTY AND THAT IT WOULD BE MY RESPONSIBILITY TO FIX IT. AN AIRBAG IS A LIFESAVING SAFETY COMPONENT, AND IT SEEMS TO ME TO BE THE RESPONSIBILITY OF THE CAR MANUFACTURER TO SEE THAT THE DRIVERS OF THEIR VEHICLES ARE SAFE. AN AIRBAG THAT IS NOT FUNCTIONING PROPERLY IS IN VIOLATION OF SAFETY STANDARD 201, ACCORDING TO THE NHTSA. I HAVE READ ONLINE HOW TOYOTA, HONDA, AND CHRYSLER HAVE RECALLED HUNDREDS OF THOUSANDS OF THEIR VEHICLES DUE TO FAULTY AIRBAGS. I HAVE ALSO SEEN THAT THESE VEHICLES HAVE LIFETIME WARRANTEES ON THEIR AIRBAGS. SO, WITH THAT, SHOULDN'T VOLKSWAGEN BE RESPONSIBLE TO ENSURE THAT MY VEHICLE IS UP TO SAFETY STANDARDS? THERE HAS BEEN NO ACCIDENT AT THIS POINT, HOWEVER, IF THERE WAS, I COULD LOSE MY LIFE, AND I AM A SINGLE MOTHER OF TWO SMALL CHILDREN. THANK YOU FOR YOUR CONCERN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701532March 24, 2015
FUEL/PROPULSION SYSTEM, ENGINE
VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701533March 24, 2015
FUEL/PROPULSION SYSTEM, ENGINE
2009 VOLKSWAGEN - JETTA TDI - 2L, IN-LINE4 (120CL) DIESEL * A PREVIOUS CLAIM WAS SUBMITTED LACKING INFORMATION, PLEASE DISREGARD. VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700973March 22, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
THE ABS LIGHT CAME ON AND THE BRAKES SOFT AS A MARSHMALLOW NOT WARNING NOTICE GOT STOPPED AND THERE WAS A HISSING NOISE BUT NO BRAKE FLUID ON ANY OF THE BRAKES...... I'VE ALSO BEEN HAVING ISSUES WITH AFTER REPLACING THE WATER PUMP IT KEEPING FLUID IN IT ALSO USING THE GEICO DISCOUNT EQUIPMENT TO SEE HOW MY DRIVING IS THE ENGINE LIGHT AND THE ONE ABOVE THAT THE LOOKS LIKE A TRIANGLE.... DID THE DIAGNOSTIC CAME UP WITH A 1000 CODE AND ONE OTHER THE DEAL DIDN'T FIND THE 1000 CODE BUT RESET WITH NO LUCK TURNING THEM OFF AFTER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700985March 22, 2015
ENGINE, SEATS, EXTERIOR LIGHTING
THERE HAVE BEEN MANY ISSUES WITH THIS MODEL BUT THE ONE I AM HAVING MORE ISSUES WITH, ARE THE HEAD LAMPS AND/OR FUSES. IN OCTOBER OF 2014, MY LEFT SIDE LOW BEAM STOPPED WORKING, I BOUGHT 2 BULBS SO IT COULD BE REPLACED AND THEN IT WASN'T THE BULB, IT WAS A FUSE. IN JANUARY 2015, THE LEFT SIDE BULB STOPPED WORKING AGAIN, I TOOK IT TO THE DEALER BECAUSE I COULDN'T FIND ANY FUSE THAT WAS BLOWN ON MY OWN, THIS TIME IT WAS THE BULB. NOW IT IS THE RIGHT SIDE LOW BEAM THAT ISN'T WORKING. I AM NOT SURE WHAT IS GOING ON BUT I HAVE ANOTHER CAR THAT IS 20 YEARS OLD AND I HAVE REPLACED THE BULBS ONLY 1 TIME. WHEN I FIRST BOUGHT THIS CAR IN JUNE OF 2013, I HAD IT LESS THAN ONE MONTH AND WHILE GOING ACROSS A RAIL ROAD CROSSING, THE CAR SHUT OFF COMPLETELY. AFTER TESTS, THEY SAID THAT IT SHOWED NOTHING AND THEN IT HAPPENED AGAIN AND STILL NOTHING WAS FOUND. THE SEAT BELT SIGN COMES ON FOR THE RIGHT FRONT SEAT BECAUSE OF A SENSOR WHEN NO ONE IS IN IT. THE TRUNK HAS A DELAY ON IT AND TAKES A WHILE TO OPEN. THE GAS MILEAGE IS NOT AT ALL WHAT IT CLAIMS EITHER. I GET AT THE MOST 32-34 MPG AND 99% OF MY DRIVING IS ON THE INTERSTATE. I DIDN'T GET ANY EXTENDED COVERAGE ON IT BECAUSE EVERYONE SAYS THAT THEY ARE GREAT CARS, WELL UNLESS SOMETHING IS DONE TO FIX THE ISSUES THAT THEY HAVE, THEY WILL NEVER GET ANOTHER BUY FROM ME OR THE HUNDREDS OF PEOPLE I KNOW AND ALL THE ONES THAT READ THE REVIEWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700686March 20, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WE WERE DRIVING ON DOWN THE ROAD AND THE CARS LIGHTS STARTED BLINKING AND THEN CAR STOP RUNNING AND STOPPED DEAD IN THE ROAD. COULD NOT GET IT STARTED AGAIN. IF IT HAD BEEN ON THE FREEWAY I AM SURE I WOULD NOT BE TYPING THIS WE WOULD BE IN HOSPITAL OR WORSE. WE HAD TO GET OUT AND THE STEERING WAS NOT WORKING TO GET IT TO SIDE OF ROAD. I AM ELDERLY AND DO NOT HAVE ALOT OF STRENGTH. WE HAD TO PAY EXTRA TO AAA TO TOW IT SINCE WE WERE FAR AWAY FROM DEALER. THE DEALER CALLED AND SAID THERE WAS METAL SHAVINGS IN FUEL LINE AND COMPONENTS. I RESEARCHED ONLINE AND HAVE SEEN SEVERAL OF THE SAME THINGS HAPPENING TO OTHER CARS. THIS IS A REAL SAFETY ISSUE. PLEASE HELP FIX BEFORE SOMEONE DIES HTTP://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/JETTA/2009/CAR-STALL-PROBLEMS.PHP CAR STALL PROBLEM 2 FAILURE DATE: 10/25/2012 WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695247March 19, 2015
STEERING, ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING MY 2013 VOLKSWAGEN JETTA GLI, A PART FELL DOWN BY MY FEET HITTING MY FOOT. ONCE PARKED, THE PART NUMBERED 1K0953527D WAS FOUND ON THE DRIVERS SIDE FLOOR MAT. I CALLED MY LOCAL DEALERSHIP WHERE I HAD BOUGHT THE CAR (NEW) AND SENT THEM A PICTURE OF THE PART. THEY SAID THEY BELIEVED IT CONTROLLED THE COLUMN LOCK WHILE IN PARK, HOWEVER MY WHEEL STILL LOCKED IN PARK WITH THE PART NOT IN PLACE. THE NEXT DAY, WHILE DRIVING IN AN ALLEY, MY BUMPED MY KEY CHAIN WHILE SCOOTING FORWARD IN MY SEAT AND MY CAR TURN OFF, NOT ALLOWING ME TO TURN IT BACK ON UNTIL IT FINALLY CAME TO A STOP AND I WAS ABLE TO PUT IT IN PARK. THE SERVICE TEAM HAD THEIR MOST EXPERIENCED TEAM MEMBER ON HAND OPEN THE STEERING COLUMN AND SAID THAT THE PART MUST HAVE FELL OUT; FOR REASONS NOT KNOWN. THEY ALSO SAID THERE WAS NO INDICATION OF TAMPERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695322March 19, 2015
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WARNING LIGHT NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,208. UPDATED 4/30/15*CN UPDATED 05/05/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694890March 17, 2015
POWER TRAIN
WHILE DRIVING, MY CAR JUST LOST SPEED AND POWER AND DRIFTED UNTIL IT HIT ZERO. MY CAR STILL TURNED ON, AND MY ENGINE WORKED FINE, BUT THE CLUTCH WOULDN'T START IN ANY GEAR IT WOULD JUST REV THE ENGINES AND THE RPM'S WOULD GO UP BUT THE CAR WOULD NOT MOVE. THERE WAS NO PRIOR CLUTCH, TRANSMISSION OR POWERTRAIN ISSUES WITH THE CAR UNTIL THE EXACT MOMENT THAT THE CLUTCH BURNED OUT. CAR WAS TOWED TO VW FOR REPAIRS AND I HAD TO GET A HOTEL ROOM FOR THE NIGHT PLUS A RENTAL FOR 5 DAYS AS I HAD TO BE IN RHODE ISLAND AND THE CAR BROKE DOWN IN NEW YORK. TOTAL CLUTCH BURNED OUT WITH SEVERAL LARGE CRACKS IN CLUTCH PLATE, SERVICE MANAGER STATED IT WAS DUE TO BUILD UP OF SNOW/ICE IN AROUND TIRE AND CREATING A DRAG ON THE VEHICLE AND INCREASED TORQUE ON THE DRIVE TRAIN. THERE ARE MANY COMPLAINTS OF VERY SIMILAR ISSUES LOCATED ON THE INTERNET, VEHICLE WAS BUILT WITH A CLUTCH THAT CAN BARELY HANDLE THE TORQUE OUTPUT OF THE ENGINE BUT CANNOT HANDLE ANY ADDITIONAL TORQUE RESULTING FROM NORMAL DRIVING CONDITIONS SUCH AS SNOW AND ICE. REQUIRED TOTAL COST WAS $1,800 FOR REPAIRS AND LABOR, PLUS $500 FOR THE HOTEL ROOM, FOOD AND RENTAL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694983March 17, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
SUNROOF DRAINS COME APART ALLOWING WATER TO ENTER AUTOMOBILE. WET INTERIOR ALLOWS MOLD TO GROW INSIDE CAR CAUSING A POSSIBLE HEALTH HAZARD. WINDOWS STEAM UP BLOCKING VIEW OUT OF CAR CAUSING DANGEROUS DRIVING CONDITIONS. WATER DRIPS ONTO ELECTRICAL CONNECTORS AND MOISTURE PRESENT IN CAR CAUSES CORRODING OF ELECTRICAL CONNECTIONS INCREASING THE POSSIBILITY OF AN ELECTRICAL MALFUNCTION AND HAZARDOUS DRIVING CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694986March 17, 2015
ELECTRICAL SYSTEM
THIS VEHICLE HAS BEEN AN ELECTRICAL NIGHT MARE. STARTED OFF AROUND SEPTEMBER OF LAST YEAR WITH AN INTERMITTENT MISFIRE. DEALER REPLACED INTAKE ASSEMBLY. A MONTH LATER RANDOM CYLINDER MISFIRES. IT COMES AND GOES WITH MIL LIGHT COMING ON. BEEN IN TO DEALER A COUPLE TIMES FOR THIS ISSUE AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY KEEP WANTING MORE MONEY TO DIAGNOSE. IN JANUARY THE BATTERY KEPT DYING. IF IT SAT OVER NIGHT THE BATTERY WOULD BE DEAD. 1 YEAR OLD BATTERY. HAD CHARGING SYSTEM CHECKED AT AUTOZONE AND EVERYTHING WAS GOOD. THIS MORNING MY WIFE WENT TO DRIVE CAR AND THE RADIO WOULD NOT POWER UP. SO I STARTED SEARCHING THE WEB JUST LIKE EVERY OTHER TIME WE HAVE HAD ISSUES WITH THIS CAR. TURNS OUT HUNDREDS OF 2010 MODELS HAVE HAD SAME ISSUE AND SEEMS TO LEAD ON TO MORE ELECTRICAL ISSUES DOWN THE ROAD. I HAVE HAD 15 YEAR OLD VEHICLES WITH ALMOST 300K MILES AND SAME FACTORY RADIO IN IT WORKING FINE. I JUST TRADED OFF A 2001 EXPLORER WITH 200K MILES THAT RAN BETTER THAN THIS 5 YR OLD JETTA. VOA GAVE ME A CLAIM NUMBER AND WANT ME TO TAKE IT TO A DEALER WHICH IS RIDICULOUS BECAUSE I WILL BE CHARGED DIAGNOSTICS AND WILL NOT BE COVERED AS IT IS A LUXURY ITEM. WHAT ABOUT ALL THE OTHER ELECTRICAL ISSUES THEY HAVE BEEN UNABLE TO RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694574March 16, 2015
SEATS
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE FRONT PASSENGER SEAT. THE FRONT PASSENGER WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 217,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10694677March 16, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER COIL SPRING FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT PERFORMED THE REPAIRS ON THE VEHICLE BY HIMSELF. THE FAILURE RECURRED ON THE FRONT PASSENGER COIL SPRING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694689March 16, 2015
STRUCTURE:BODY:TRUNK LID, ELECTRICAL SYSTEM
THE TRUNK LID OF MY 2009 VW JETTA OPENS UNEXPECTEDLY. IT HAS HAPPENED WHILE DRIVING AND WHILE IT IS PARKED. THIS PROBLEM IS INTERMITTENT AND IT IS DIFFICULT TO PREDICT WHEN IT WILL OCCUR. I WILL SOMETIMES FIND IT OPEN WHEN I AM READY TO DRIVE IN THE MORNING. SOMETIMES IT WILL OPEN IMMEDIATELY AFTER STARTING THE CAR. ONCE IT OPENED WHILE I WAS ENTERING A FREEWAY RAMP. LUCKILY IT HAS NOT YET HAPPENED WHILE UNATTENDED DURING A RAIN OR SNOWSTORM ! YET THE POTENTIAL FOR DANGER IS VERY REAL. FINDING A PLACE TO PULL OVER TO CLOSE A TRUNK LID WHILE MY REAR VISION IS BLOCKED CAN BE A VERY DANGEROUS SCENARIO -- NOT TO MENTION THE SECURITY ISSUES AN OPEN TRUNK LID RAISES. THE VW DEALER HAS ATTEMPTED TWO FIXES, ONCE UNDER WARRANTY AND ANOTHER ATTEMPT ON MARCH 6, 2015 COST ME SEVERAL HUNDRED DOLLARS. THE LAST INCIDENT OCCURRED JUST THIS AFTERNOON AS I WAS RETURNING TO MY CAR FROM THE BANK LOBBY. I'M SCHEDULED FOR A THIRD VISIT TO THE DEALER TOMORROW AFTERNOON. I REALLY DON'T WANT TO BE A THROWING ANY MORE MONEY AT A SAFETY AND QUALITY ISSUE THAT SHOULD NOT OCCUR AND HOPE THAT YOU WILL BE ABLE TO HELP ME. THANK YOU VERY MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694231March 14, 2015
FUEL/PROPULSION SYSTEM
WAS DRIVING 40 AND WAS HEADING DOWN A HILL AND WAS COMING TO A STOP WHEN MY 2012 VW JETTA SPORTSWAGEN POWER FLICKERED, COIL LIGHT (GLOW LIGHT) CAME ON, IT MADE A LOUD NOISE AND DIED. I WAS UNABLE TO MOVE IT, COULD OF BEEN A BAD SITUATION. THANKFULLY VW DEALERSHIP SERVICE GAVE ME A NUMBER TO A LOCAL TOWING COMPANY. I WAS QUICKLY TOWED TO DEALERSHIP. IT SOUNDS LIKE SO MANY OTHERS HAVE HAD THIS PROBLEM. WAITING TO HEAR OFFICIAL DIAGNOSTICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693776March 12, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE COMING TO A COMPLETE STOP AT 5 MPH, THE VEHICLE STARTED TO JERKED AND THEN STALLED. THE CONTACT MENTIONED THAT AFTER THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESUMED NORMAL OPERATION AFTER IT WAS RESTARTED. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 617.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693474March 11, 2015
WHEELS
HI THERE I HAD FLAT TIRE ON 3/09 2015 I WAS JACKING UP CAR THEN CAR FALL TO GROUND THE TIRED JACK WAS BROKEN IN 2 PIECES I ALL MOST GOT HURT I WAS LUCKY THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693709March 11, 2015
ELECTRICAL SYSTEM
WAS DRIVING AT 50MPH CAR JUST SHUT OFF-RETURNED ON HAZARD LIGHTS PULLED OVER -WAITED -HAD TO WAIT ONE-TWO MINUTES BEFORE CAR WOULD START. THIS HAPPENED THREE ADDITIONAL TIME GOING BETWEEN 30-50 MPH SAME DAY TOOK IT RIGHT INTO VW SHOP. SHOP DIAGNOSED IGNITION PROBLEM AND REPLACED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693280March 10, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING, GLOW PLUG INDICATOR FLASHED RAPIDLY, INDICATING ENGINE MALFUNCTION. CAR EXPERIENCED A REDUCTION IN POWER. AFTER PARKING IN PARKING LOT, CAR STARTED UP AND APPEARED INITIALLY OK, BUT THEN EXPERIENCED TOTAL ENGINE FAILURE AFTER DRIVING <300 FEET. CAR WAS TOWED TO MECHANIC. MECHANIC INDICATES THAT METAL FRAGMENTS/FLAKES WERE FOUND DISTRIBUTED THROUGHOUT FUEL SYSTEM/ENGINE, CONSISTENT WITH FAILURE OF HIGH PRESSURE FUEL PUMP. MECHANIC STATED THAT THIS CONDITION WAS CONSISTENT WITH PICTURES/DESCRIPTION FOUND IN TECHNICAL SERVICE BULLETIN 23 14 03.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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