Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11019786August 25, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VOLKSWAGEN OF DOWNTOWN LA, LOCATED AT 1900 S FIGUEROA ST LOS ANGELES, CA 90007) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019351August 24, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION KEY BECAME STUCK IN THE IGNITION. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE TURNED OFF AND WAS STUCK IN THE RUN POSITION ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO SOUTHPORT VOLKSWAGEN OF BATON ROUGE LOUISIANA (LOCATED AT 13940 AIRLINE HIGHWAY, 70817) TO BE DIAGNOSED. IN THE PAST, THE CONTACT WAS INSTRUCTED BY THE DEALER TO SNAP THE KEY BACK AND FORTH IN ORDER TO TURN OFF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019352August 24, 2017
ELECTRICAL SYSTEM
MY CAR IS STALLING UPON STARTING INTERMITTENTLY FOR THE LAST 2 MONTHS. I HAVE READ SEVERAL PLACES ABOUT PEOPLE HAVING AN ISSUE OF HAVING CARS OF THIS YEAR STALLING WHILE DRIVING WHICH IS EXTREMELY DANGEROUS. I AM FEARFUL MY ISSUE COULD TURN INTO THIS. I HAVE TAKEN MY CAR TO THE DEALER AND IT IS NOT THROWING ANY CODES. THE DEALER DID SAY THEY HAD CARS COME IN WITH THE ISSUE OF THEM STALLING WHILE DRIVING AND THEY'VE REPLACED THE FUEL INJECTOR MODULE (A $900 REPAIR). I HAVE ALSO CONTACTED VW ABOUT THIS ISSUE WITH NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019166August 23, 2017
SEATS
THE ELECTRIC SEAT HEATER MALFUNCTIONED AND BURNED A HOLE IN THE SEAT WHILE IN USE. IT NO LONGER REGULATES. DANGEROUS FOR DRIVING. SMELLED LIKE A FIRE!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11018827August 22, 2017
UNKNOWN OR OTHER
THE IGNITION LOCK CYLINDER HAS GONE BAD AND I AM UNABLE TO TURN OFF MY VEHICLE OR TAKE THE KEY FROM THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018993August 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, 718-728-8111) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019038August 22, 2017
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016446August 21, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
2013 VW JETTA HYBRID THE VECHILES FELT LIKE IT WAS CUTTING IN AND OUT AT EVER STOP AND JERKED US BACK AND FORTH ALITTLE.. AFTER RETURNING TO NORTH COAST AUTOMALL OF AKRON. THEY SAID THAT WAS NORMAL THAT ALL HYBRIDS DID THAT.. SO YES I WAS EXCITED HAVEN'T HAD A NEW CAR IN ALONG TIME . AFTER WILLING AND DEALING WITH BANKS THEY SAID WE NEED 1500.00 DOWN AND YOU MUST BUY THIS EXTENDED WARRANTY OR ALL BETS OFF. NOT TRYING TO FIGHT WITH ANYONE AT THE TIME MY GIRL WAS UPSET AND DIDN'T WANT TO PAY ANOTHER 2500 FOR THIS WARRANTY THAT WE TOLD FIXED ANYTHING ON THIS CAR.. AFTER FINALLY JUST SAYING SCREW IT GUESS YOU NEVER KNOW WHAT KIND OF PROBLEMS MAY COME. SO THEY PROMISED ME A NEW TIRE AND GAVE ME A PLATINUM EXTENDED WARRANTY PACKET SENT US ON ARE WAY . ALSO INCLUDE WAS THE VECHILES HAD LIGHT DAMAGE TO IT NOTHING MAJOR..., SO AFTER DRIVING THE CAR FOR A COUPLE DAYS NOTICE SERIOUS STAKING LIKE AND JERKY BAD .. SO TOOK IT BACK TO DEAL TO GET TIRE PUT ON AND VECHILES CHECKED WENT TO MALL ACROSS STREET TO COME BACK TO WE CAN'T GET UR CAR RUNNING IT JUST WON'T START.. SO AFTER LEAVING IN A LENDER CAR LET ME REMIND YOU THE CAR I JUST GOT 3 DAYS BEFORE.. SO DAVE WALTERS VW DEALERSHIP CALLS AND SAY NEED A MECHTRONIC UNIT.. .. SO AT 63000 MILES THEY SAID LOOKS LIKE IT'S GOING BE ABOUT 3,000 TO FIXS.. ONLY 3,000 MILES OUT OF POWERTRAIN WARRANTY VW CORP.. TELLS ME POWELL WE CAN'T HELP YOU THIS MATTER HAS BEEN RESOLVED YEARS AGO.. SO AFTER FIGHTING WITH VW AND NCOAST I PRETTY MUCH WAS SO AFTER MONTHS OF FIGHTING BACK AND FORTH SUMMER HITS.. NO A/C AND VW OF BRUNSWICK TELLS ME 500.00 AND WELL FIX THE A/C AND GET YOUR EXTENDED WARRANTY TO FIXED THE TRANNY.. SO AFTER DAYS OF A LOANER AGAIN I'M BACK AT SQUARE WELL YOUR EXTENDED WARRANTY DOESN'T AFTER MONTHS AND MONTHS OF GETTING PUSHED AROUND BYE LAIRS , FRAUD , FALSE INFO AND SOLD A FALSE EXTENDED WARRANTY AND VW CORP THAT DOESN'T WANT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018721August 21, 2017
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE. CAR IN PARK, KEY WILL NOT TURN OFF CAR OR REMOVE FROM IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016283August 19, 2017
ELECTRICAL SYSTEM, STEERING
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016072August 17, 2017
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE." WHEN CAR IS PARKED ANYWHERE KEY USUALLY WON'T TURN TO START CAR, EVENTUALLY DOES, BUT SOMETIMES THE KEY WILL NOT TURN TO SHUT THE CAR OFF, SO IT STAYS RUNNING TILL THE KEY DECIDES IT WANTS TO COME OUT OR RUN OUT OF GAS AFTER SAVING FOR YEARS, BOUGHT THIS CAR FOR OUR DAUGHTER, AFRAID TO DRIVE ANYWHERE. MAY GET STUCK SOMEWHERE WHERE KEY WILL NOT TURN TO START CAR. IF A CAR DOES NOT TURN OFF OR START, THIS IS A SAFETY CONCERN. I HAVE ONLY HAD THE CAR LESS THAN 2 WEEKS AND NOTICE IT IS GETTING HARDER AND HARDER TO TURN THE KEY ON OR OFF. MANY COMPLAINTS REGARDING THE SAME ISSUE, WHICH APPEARS TO BE THE IGNITION SWITCH LOCK. VOLKSWAGEN SHOULD RECALL THESE CARS FOR FAULTY IGNITION SWITCHES. THANK YOU - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015782August 16, 2017
ELECTRICAL SYSTEM
THE KEY GETS STUCK IN THE IGNITION SWITCH WHEN TRYING TO TURN THE CAR OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015845August 16, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
I GOT THE 2009 VW JETTA ON 8/2017 AT A USED CAR LOT I WENT ON WEBSITE VW SCHEDULE APPOINTMENT FOR A OIL CHANGE CHECK VIN # ON RECALL BY THEN IT COME UP RECALL CALLED THE NUMBER WEBSITE GAVE ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015319August 15, 2017
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015431August 15, 2017
AIR BAGS
IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015563August 15, 2017
UNKNOWN OR OTHER
VEHICLE IGNITION SWITCH NOT TURNING, KEY GETTING LOCKED. PER UNIVERSITY VOLKSWAGON AND UPTOWN VOLKSWAGON IN ALBUQUERQUE NEW MEXICO, THEY SEE THIS ISSUE ON A CONSISTENT BASIS, HOWEVER, THERE HAS BEEN NO RECALL ISSUED. FIX IS $650-$800 PLUS TAX. 2012 JETTA TDI CANNOT START CAR - KEY STUCK 2014 JETTA CANNOT TURN OFF CAR HUNDREDS OF TOPICS OF DISCUSSION ON THE INTERNET REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014967August 14, 2017
ELECTRICAL SYSTEM
ONCE THE CAR IS STARTED AND ENGINE IS RUNNING, IT HAS BEEN DIFFICULT TO TURN THE KEY OFF AND STOP THE ENGINE. ON SATURDAY IT WAS IMPOSSIBLE TO TURN THE KEY TO THE OFF POSITION AND REMOVE THE KEY WHEN WE WISHED TO PARK THE VEHICLE. WE HAD TO STALL THE ENGINE TO MAKE IT STOP RUNNING. THERE ARE MULTIPLE REPORTS OF THIS ONLINE IN VARIOUS VW FORUMS FOR MULTIPLE MODEL YEARS. WE WERE ONLY ABLE TO GET THE KEY OUT BY USING ONE OF THE TRICKS WE FOUND ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014975August 14, 2017
UNKNOWN OR OTHER
KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014960August 13, 2017
ENGINE
ENGINE/CAR AT LOW SPEEDS BEGINS SHAKING AND REVS LIGHTS FLICKER CAR WILL EVEN SHUT OFF IN THE MIDDLE OF DRIVE HUGE SAFETY CONCERN! DEALER AND MECHANICS HAVE NOT BEEN ABLE TO FIGURE THE PROBLEM OUT. REPLACED CRANKSHAFT AND TIMING VALVES ALONG WITH OIL AND FLUIDS NEW AND RESET CAR COMPUTER. STILL NOT FIXED! RESEARCHED ON GOOGLE AND TONS OF OTHER VOLKSWAGEN OWNERS ARE EXPERIENCING SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014611August 11, 2017
FUEL/PROPULSION SYSTEM
THE ADBLU INJECTOR ON MY 2015 JETTA IS LEAKING. I TOOK THE VEHICLE TO THE DEALER AT 58K FOR REPAIR. I WAS TOLD THAT THE ADBLU SYSTEM IS NOT COVERED UNDER THE 60K EMISSION WARRANTY AND VW REFUSED TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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