Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11129640September 15, 2018
SEATS
DRIVERS SEAT ADJUSTMENT AUTOMATICALLY MOVES SEAT WHILE DRIVING. IF YOU ARE TALL, THE SEAT MOVES YOU INTO THE STEERING WHEEL AND I'M AFRAID THIS COULD CAUSE AN ACCIDENT AS YOU CANNOT TURN STEERING WHEEL AND YOUR KNEES ARE PINNED UNDER THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129514September 14, 2018
STEERING
STEERING WHEEL LOCKED WHILE DRIVING CAR, LOCKED FOR 40 SECONDS WHILE TURNING TO RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129527September 14, 2018
UNKNOWN OR OTHER, TIRES
THIS VEHICLE CAME FROM THE MANUFACTURER WITH DUNLOP SP SPORT 01 A TIRES (225/40R18) (AUGUST 2012 PURCHASE). WITHIN NINE MONTHS (8800 MILES) TWO TIRES DEVELOPED SIDEWALL BUBBLES. AFTER CONTACTING DUNLOP, THEY REPLACED TWO TIRES ST NO CHARGE. AT THAT TIME, THE GOODYEAR/DUNLOP RETAIL STORE SLOWED ME TO PURCHASE A TIRE WARRANTY ON ALL FOUR TIRES. OVER THE PAST SIX YEARS AND 80,000 MILES, I HAVE REPLACED FOURTEEN (14) OF THESE TIRES UNDER THE WARRANTY AND HAVE HAD TO PURCHASE A WARRANTY WITH EACH REPLACEMENT TIRE. THESE TIRES ARE THE ONLY TIRES I HAVE EVER OWNED IN ALMOST 40 YRS OF DRIVING THAT HAVE DEVELOPED SIDEWALK BUBBLES. I HAVE OTHER TIRES FROM A DIFFERENT MANUFACTURER WITH THE SAME SIZE TIRE ON A DIFFERENT VEHICLE AND THEY HAVE NOT DEVELOPED ANY SIDEWALL BUBBLES. THESE TIRES ARE A SAFETY HAZARD AND SHOULD BE RECALLED AND REPLACED BY GOODYEAR/DUNLOP. THE FIRST BUBBLE WAS 6/14/13 AND THE LATEST BUBBLE WAS 9/8/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129603September 14, 2018
UNKNOWN OR OTHER
IGNITION KEY WAS HARD GETTING IT TO TURN ON FINALLY GOT IT TO TURN ON AND THEN WHEN I GOT HOME IT WOULDN'T TURN OFF TOOK ME 45 MINUTES TO FINALLY TURN IT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129283September 13, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHETHER THE VEHICLE WAS PARKED OR BEING DRIVEN, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO LAKELAND VOLKSWAGEN (209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V672000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129345September 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. ON MULTIPLE OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. WHILE DRIVING, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. ON ONE OCCASION, AFTER DRIVING INTO A BUSY INTERSECTION, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPLACED, BUT THE FAILURES CONTINUED. THE LOCAL DEALER (WHITE ALLEN VOLKSWAGEN, 648 SPRINGBORO PIKE, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129144September 12, 2018
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000(SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE DEALER (MURFREESBORO HYUNDAI, LOCATED AT 2203 NW BROAD ST, MURFREESBORO, TN) REFUSED TO PERFORM THE REPAIR UNTIL THEY REPAIRED ANOTHER PORTION OF THE ABS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128680September 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA HYBRID. THE CONTACT STATED THAT THE VEHICLE WAS LEFT WITH THE HEADLIGHTS ON FOR FOUR DAYS. WHEN THE VEHICLE WAS JUMPSTARTED, THE ANTI-LOCK BRAKE SYSTEM, AIR BAGS, AND TIRE PRESSURE MONITORING SYSTEM INDICATORS ILLUMINATED FOR HOURS BEFORE DIMMING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SENSOR THAT CONTROLLED THE HYBRID FUNCTION OF THE VEHICLE WAS NOT WORKING. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED FOR THE SAME FAILURES EIGHT MONTHS AGO BY DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128710September 11, 2018
AIR BAGS
THE AIR BAG LIGHY WAS COMING ON AND OFF THEN IT JUST STAYED ON , SO IT NEVER GOES OUT, EVERYTIME I GET IN MY CAR AND START IT UP THE AIR BAG LIGHT COMES ON AND STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128395September 10, 2018
FUEL/PROPULSION SYSTEM
LEAK IN THE FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128441September 10, 2018
UNKNOWN OR OTHER
MY VEHICLE KEPT OVER HEATING URNS OUT IT WAS THE COOLING SYSTEM I HAD TO REPLACE THE WATER PUMP AND I HAD TO REPLACE THE TIMING BELT AND RADIATOR..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128552September 10, 2018
UNKNOWN OR OTHER
KEY STUCK IN IGNITION. THE KEY REGULARLY BECOMES STUCK IN THE IGNITION, AND YOU ARE NOT ABLE TO TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128291September 8, 2018
AIR BAGS, SEAT BELTS, SEATS
PASSENGER AIRBAG IS OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT. IF SOMEONE DOES NOT HAVE THE SEATBELT FASTENED IN THE PASSENGER SEAT THE BELL AND LIGHT WILL NOT COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128070September 7, 2018
AIR BAGS, SEATS
MY VEHICLE IS DISPLAYING THE EXACT DEFECT DESCRIBED IN NHTSA RECALL NUMBER 15V627000 FOR VOLKSWAGEN'S 2015 JETTA. MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2014, WHICH FALLS WITHIN THE RECALL TIME FRAME. HOWEVER, THE MANUFACTURE REFUSES TO MAKE REPAIRS BECAUSE THEY HAVE NOT INCLUDED MY CAR'S VIN NUMBER IN THE NHTSA RECALL. THIS ISSUE CAN BE OBSERVED WHEN THE VEHICLE IS IN MOTION, AND WHEN IT IS STATIONARY. IT HAS OCCURRED IN SITUATIONS WHERE THE VEHICLE IS ON A CITY STREET AND ON A HIGHWAY AS WELL AS TURNING. I DON'T KNOW WHAT ELSE TO DO AT THIS POINT, I JUST WANT MY VEHICLE TO BE SAFE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124715September 6, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY HORN AND FRONT RIGHT PARKING LIGHT BOTH STOPPED WORKING AT THE SAME TIME. I NOTICED THERE IS A RECALL FOR THE SAME MAKE/MODEL/YEAR AS MY CAR, BUT MY VIN IS NOT INCLUDED. I WILL NEED TO HAVE THIS REPAIRED AND PAY FOR IT, HOWEVER, I DO HOPE VW AND NHTSA SEES THIS IS A PROBLEM AND EXPAND THE RECALL TO INCLUDE MORE MODELS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11124431September 4, 2018
ELECTRICAL SYSTEM, ENGINE
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123937September 1, 2018
ELECTRICAL SYSTEM
NOT ABLE TO TAKE KEY OUT OF IGNITION SWITCH. CAR IS PARKED AND STILL RUNNING NOT ABLE TO TAKE KEY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123944September 1, 2018
POWER TRAIN
TRANSMISSION NOR SHIFTING PROPERLY(AUTOMATIC). CREATES SAFETY ISSUES PARTICULARLY ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123863August 31, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123870August 31, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL VW JETA WAS IN AN ACCIDENT DUE TO FREEZING RAIN IN JANUARY 2017 (KNOXVILLE, TN). VW SLID INTO ANOTHER CAR CAUSING IN EXCESS OF $5,000 DAMAGE; HOWEVER, THE AIRBAGS FAILED TO ACTIVATE. COMPLETE FAILURE IN AIR CONDITIONING SYSTEM/COMPRESSOR ELECTRICAL SYSTEM LOCKS/UNLOCKS DOORS WHILE DRIVING. ELECTRICAL SYSTEM ROLLS DOWN WINDOWS FOR NO REASON. THIS BEGUN 70K MILES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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