Volkswagen EuroVan Complaints

219 consumer complaints on file.

#854607December 31, 1999
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
PLEASE PROVIDE FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716702December 31, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
PROBLEM IS FUEL LINES LEAKING AFTER NIGHT TIME COLD SOAK-COMMON AMONG 93 EUROVANS. REQUEST NATIONAL RECALL OF EUROVANS TO PREVENT DEATHS FROM VEHICLE FIRES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716671December 30, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
CRIMPED FUEL LINE CONNECTIONS AT THE ENGINE LEAKS FUEL. THESE CONNECTIONS ARE DIRECTLY OVER THE IGNITION DISTRIBUTOR AND POSE A SERIOUS FIRE HAZARD. IT APPEARS THAT THE CAUSE OF THE LEAK IS AN IMPROPERLY SIZED METAL CRIMP: EVEN THOUGH THE RUBBER SUPPLY AND RETURN LINES ARE DIFFERENT SIZES THEY USE THE SAME SIZE METAL CRIMP. AT LOW TEMPERATURES THE AGE RELATED REDUCTION OF COMPRESSION SET RETENTSION OF THE RUBBER HOSE MATERIAL CAUSES THE HOSE TO LOOSE ITS SEAL AND LEAK FUEL. PLEASE NOTE THAT THE FUEL LINE THAT LEAKED IS THE LOW PRESSURE RETURN LINE, NOT THE HIGH PRESSURE SUPPLY LINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716249December 20, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SIGNIFICANT FUEL LINE LEAK OCCURRED WITHOUT APPARENT CAUSE AT JUNCTION OF PLASTIC FUEL LINE FROM TANK TO RUBBER HOSE. LEAKED FROM UNADJUSTABLE COMPRESSION FITTING USED TO SEAL RUBBER HOSE TO PLASTIC LINE IMMEDIATELY ABOVE DISTRIBUTOR. EXTREME FIRE HAZARD. I HAVE REPLACED RUBBER FUEL INJECTION HOSE AND USED ADJUSTABLE CLAMPS. SHOULD BE A RECALL BECAUSE OF THE FIRE HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716217December 19, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
STRONG SMELL OF RAW FUEL IN PASSENGER COMPARTMENT AND OUTSIDE OF VEHICLE HAS OCCURRED ITERMITTENTLY SINCE WE PURCHASED THE VEHICLE. MORE FREQUENTLY ON VERY COLD DAYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716207December 18, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
TEMPERATURE AT 27F STARTED ENGINE IMMEDIATELY SMELLED GAS CHECKED UNDER THE HOOD GAS WAS DRIPPING FROM 2 PLACES ONTO ENGINE BLOCK, SHUTOFF ENGINE. IN LAST FOUR EARS IN COLD TEMPS HAVE SMELLED GAS BUT DRIVEN AND CHECKED ENGINE AFTERWARDS NEVER FOUND ANY DRIPS GUESS BECAUSE HAD DRIED UP. CASUALLY MENTIONED IT TO THE DEALERSHIP WHEN IN FOR SERVICE AT BEGINNING OF PROBLEM NOTHING WAS FOUND.TODAY THE FIRST REALLY COLD SNAP THIS YEAR THAT I WENT TO DRIVE MY CAR. I AM CALLING FOR A REPAIR APPOINTMENT MONDAY 20 DEC 99. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714485November 8, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
ENGINE COMPARTMENT FUEL LINE FITTING LEAKS GASOLINE WHEN AMBIENT TEMPERATURE IS BELOW 60. THIS FITTING IS LOCATED ABOVE THE DISTRIBUTOR SO THAT GASOLINE DROPS ONTO IT. ONCE ENGINE IS WARM, THE LEAK STOPS. I HAVE READ AT LEAST TWO OTHER SIMILAR INSIDENCES ON A VW EUROVAN/VANAGON NEWSGROUP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#852098October 28, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING IN THE NEIGHBORHOOD, DROPPING OFF A CHILD AT SCHOOL ANDCONTINUED DOWN THE ROAD,VEHICLE CAUGHT ON FIRE. VEHICLA WAS TOTALLED. 1ST AND 2ND TIME THEY SAID TO BRING THE VEHICLE INTO REPAIR SHOP, AND THEY REPLACED GASKET/SEAL ON THE FUEL TANK. SECOND TIME THEY REPLACED SECTION OF HOSES. CONTACTED THE DEALER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#851651October 25, 1999
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
STARTER RELAY WENT OUT, CAUSING THE VEHICLE TO NOT START AT ALL. DEALER HAS NOT SEEN VEHICLE. THIS HAS HAPPENED 3 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713436October 17, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
PLASTIC FUEL LINES FROM TANK LEAKING AT FASTENING CLAMPS IN ENGINE COMPARTMENT ONTO DISTRIBUTOR CAP. RAW FUEL SMELL NOTICED IN PASSENGER COMPARTMENT WHILE DRIVING. VEHICLE WAS IMMEDIATELY PULLED TO ROADSIDE, SHUT OFF AND TOWED TO REPAIR FACILITY. PASSENGERS WERE LEFT STRANDED. POSSIBILITY OF FIRE IS HIGH. INVESTIGATE FOR POTENTIAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712822October 5, 1999
SEAT BELTS
THE OWNER'S MANUAL STATES THAT THE THREE-POINT SEAT BELTS ARE DESIGNED TO HOLD A CHILD'S SAFETY SEAT IN PLACE. TO DO THIS, YOU EXTEND THE BELT FULLY UNTIL YOU HEAR A CLICK, BUCKLE THE BELT, THEN LET IT RETRACT. YOU SHOULD HEAR A RATCHETING NOISE. THE BELT SHOULD NOT EXTEND. THIS IS IN FACT WHAT HAPPENS. HOWEVER, MY COMPLAINT IS THAT THIS DESIGN DOES NOT COMFORTABLY ACCOMODATE A CAR FULL OF ADULTS. I DO NOT HAVE ANY SMALL CHILDREN. WHEN ANY OF US, SITTING IN A PASSENGER SEAT, LEAN FORWARD TO PICK UP SOMETHING OFF THE FLOOR OF THE CAR, OR OFF THE DASHBOARD, THE CHILD SAFETY FEATURE ENGAGES, AND WHEN YOU LEAN BACK, YOU ARE LOCKED TO THE SEAT. THIS CHILD FEATURE IS DANGEROUS TO ADULTS, BECAUSE IT, BECAUSE THE MANUAL SAYS TO DO IT, MAKES YOU UNDO THE SEAT BELT TO RESET THE SAFETY FEATURE. ALSO, I WAS NOT AWARE OF ANY AGENCY OR AUTO INDUSTRY ADVOCATING THE PLACEMENT OF A CHILD SAFETY BELT IN A FRONT SEAT, WHEN THERE ARE BACK SEATS AVAILABLE. I WOULD LIKE VW TO PUT A DRIVER SEAT TYPE THREE POINT BELT IN THE FRONT PASSENGER SEAT. THIS WOULD BE SAFER FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712826October 5, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
SMELLED GAS AND NOTICED DRIPPING OF FUEL LINE AT START UP. LINE WOULD SEAL UP ONCE ENGINE WARMED UP. TOOK TO MECHANIC WHO REMOVE CONNECTION AND ADDED HOSE CLAMP. LEAK IS BETWEEN RUBBER AND PLASTIC FUEL SUPPLY LINE FROM GAS TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712784October 4, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
THE FLEXIBLE FUEL HOSES EXTENDING FROM THE HARD PLASTIC FUEL SUPPLY/RETURN LINES LEAK GASOLINE IN COLD WEATHER. LEAKS HAVE BEEN FOUND AT BOTH ENDS OF EACH HOSE. LEAK RATES VARY FROM "WICKING" AT HOSE ENDS TO SEVERAL DROPS PER SECOND. THESE LEAKS ARE ESPECIALLY DANGEROUS AS THEY OCCUR DIRECTLY ABOVE THE DISTRIBUTOR.S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712796October 4, 1999
TIRES
GOODYEAR NO LONGER MAKES A TIRE THAT WILL HANDLE THE MAXIMUM LOAD CAPACITY THAT IS NEEDED FOR THIS VAN. THE GVW IS APPROXIMATELY 5000. ONCE WATER, PROPANE, PASSENGERS, LUGGAGE, CAMPING EQUIPMENT IS ADDED, ANY CURRENT BRAND OF TIRE IS NOT SUFFICIENT TO SUSTAIN WEIGHT. THIS IS A SAFETY HAZARD AND SOMEONE SHOULD BE HELD RESPONSIBLE, AND I BELIEVE IT IS VOLKSWAGEN MANUFACTURER. I'VE ONLY BEEN ABLE TO FIND A MAXIMUM LOAD OF 1500 POUNDS PER TIRE (6,000 TOTAL) WHICH IS NOT SUFFICIENT.( DOT NUMBER: TIRE SIZE: 1957015G64 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711956September 24, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
LEAKING FUEL LINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711973September 24, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE BOLT HOLDING THE EXHAUST HEAT SHIELD TO THE VEHICLE CAME UNATTACHED ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711853September 22, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE LEAK. GAS FUMES IN DRIVER'S COMPARTMENT FOR 6 MONTHS BEFORE UNIVERSITY VOLKSWAGEN REPAIRED. THEY COULDN'T DIAGNOSE. I FINALLY TOOK THEM A COPY OF A POSTING FROM A EUROVAN LIST ON THE WEB WHICH DESCRIBED THE PROBLEM IN DETAIL. UVW REPLACED THE BAD CLAMPS/HOSES IMMEDIATELY THEN. APPARENTLY ENGINE FIRES HAVE OCURRED AS A RESULT OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848133September 20, 1999
SUSPENSION
THE REAR TIRES WEAR OUT BEFORE THE MILEAGE IS EXCEEDED. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711465September 16, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
WHEN COLD, THE FUEL LINES SPRAY GASOLINE ONTO THE DISTRIBUTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#847456September 10, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING CONSUME NOTICED THICK BLACK SMOKE POURING FROM UNDER THE HOOD. WHEN HOOD WAS LIFTED THERE WAS A FIRE IN THE ENGINE, AND STRONG ODOR OF GASOLINE. FIRE WAS DUE BY A LEAKING FUEL LINE CAUSED BY DEFECTIVE CLAMPS. THE LEAK WAS IN THE FUEL LINE FROM FUEL PUMP TO FUEL INJECTOR RAIL DIRECTLY ABOVE THE DISTRIBUTOR WHICH PROVIDED THE SPARK TO IGNITE THE GASOLINE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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