Volkswagen EuroVan Complaints

219 consumer complaints on file.

#894296August 14, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
GAS FUMES COMING THROUGH HEATER/ AIR CONDITIONER, AND VENTILATION DURING HOT WEATHER CONDITION. VEHICLE BEEN INTO DEALER SHOP ON SEVERAL OCCASIONS, AND PROBLEM STILL REOCCURRING.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749338July 27, 2001
LATCHES/LOCKS/LINKAGES
THE LATCH ON THE POPTOP COMPLETELY FELL APART AS WE WERE DRIVING ON A HIGHWAY AT 50 MPH. (WE HAD ONLY USED THE LATCH ABOUT A DOZEN TIMES.) THE SAFETY BACK-UP LATCH TEMPORARILY PREVENTED THE POPTOP FROM ACTIVATING. WE HAD TO FIND THE VARIOUS PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888575May 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
PREMATURE WEAR OF THE BRAKE ROTORS.*AK CONSUMER WAS ADVISED THAT FRONT AND REAR BRAKES NEEDED TO BE REPALCED CONSUMER WAS COMPLAING OF BRAKES BEING NOISY WHEN BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559523February 7, 2001
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REFRIFERATOR STOPPED WORKING. CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730987September 11, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
VOLKSWAGEN ISSUED A RECALL FOR REPLACING THE CRIMPED FUEL LINE FITTINGS AT THE UPPER END OF THE FUEL LINES (VW CAMPAIGN UN) ALREADY. THE FAILED FITTINGS ON MY VEHICLE ARE AT THE LOWER END OF THE PLASTIC FUEL LINE, WITH THE SAME PROBLEM - WHEN "COLD" THE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868115August 18, 2000
FUEL SYSTEM, GASOLINE:STORAGE
RECALL 00 V039 000. PARTS THAT ARE NEEDED TO PERFORM THE RECALL ARE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868124August 18, 2000
EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER
WEEKENDER MODEL, THE "H" SHAPED WHICH IS USED TO PUSH UP/ POP VAN SO SOME ONE CAN SLEEP UP THERE. IF ANYONE HOLDS TO THE BAR ON THE "H" TOP CAMPER FALLS DOWN UNEXPECTEDLY. IT MAY HAVE CAUSED INJURIES TO THE OCCUPANTS. THERE NEEDS TO BE A BRACKET TO HOLD THE CAMPER UP OR THE "H" BAR UP. *AK THE LIFT MECHANISM NEEDS A POSITIVE LOCK FEATURE. THE TOP ASSEMBLY WEIGHS CLOSE TO 100 POUND AND WOULD CRASH OR SUFOCATE THE CHILD. *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#866290July 31, 2000
UNKNOWN OR OTHER, POWER TRAIN:MANUAL TRANSMISSION
INSTRUMENT PANEL GAUGES NOT RESPONDING, WHEN CONSUMER WENT OT TEST GAUGES THE VEHICLE WAS PARKED IN FIRST GEAR WITH THE EMERGENCY BRAKE ENGAGED, WHEN THE IGNITION KEY WAS TURNED THE VEHICLE STARTED AND RAN INTO THE GARAGE CAUSING EXTENSIVE DAMAGE, THE DESIGN OF THE MANUAL TRANSMISSION (NO CLUTACH SAFETY SWITCH) ALLOWS FOR ACCELERATION WITHOUT ENGAGMENT OF THE CLUTCH. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866062July 26, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER WAS TRAVELING ABOUT 15MPH ON A RESIDENTIAL STREET. SHE HAD THE WINDOW ROLLED UP, AND SHE STARTED FEELING SICK. SHE PULLED OVER AND NOTICED WHITE SMOKE COMING FROM HOOD AREA. CONSUMER WENT TO GET HER HUSBAND, AND WHEN SHE RETURNED VEHICLE WAS IN FLAMES. VEHICLE WAS TOTALED. *AK PRIOR TO THE RECALL THE FUEL LINE FAILED (00V-039). CUSTOMER LATER FOUND OUT THAT THERE WAS A RECALL. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#725080July 7, 2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE REAR SEAT FEMALE BUCKLE APPARATUS BREAKS WHEN A CAR SEAT IS INSTALLED. THE BASE PLATE OF THE BUCKLE BREAKS OFF, ALLOWING SPRINGS AND OTHER COMPONENTS OF THE ASSEMBLY TO FALL OUT, AT WHICH POINT THE ASSEMBLY IS NO LONGER FUNCTIONAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864671July 3, 2000
STEERING: STEERING WHEEL/HANDLE BAR
CONSUMER WAS IN THE DRIVEWAY BACKING OUT, AND ALL OF A SUDDEN STEERING WHEEL CAME OFF. HAD VEHICLE TOWED TO THE DEALER, AND HE REPAIRED THE STEERING WHEEL.*AK THIS IS A NEW VEHICLE EVEN THOUGH IT IS ON A 1998 VOLKSWAGEN CHASSIS WINNERBAGO SOLD IT AS A NEW 1999 RIALTA MOTORHOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864566June 30, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL 00V039000 VW/ FUEL LEAKAGE; VOLKSWAGEN OF AMERICA WILL NOT PAY THE FULL PRICE OF CORRECTING RECALL CAMPAIGN. VOLKSWAGEN WANTS CONSUMER TO PAY OVER $900.00 IN LABOR CHARGES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724124June 16, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
A RECALL ON FUEL LINES WAS ISSUED IN MARCH OR APRIL. UP TO THIS DATE VWOA REFUSES TO PERFORM THE REQUIRED FUEL LINE REPLACEMENT. I HAVE HAD TWO APPOINTMENTS WITH A DEALER (AFTER VWOA AUTHORIZED THE REPLACEMENT OVER THE PHONE) AND BOTH TIMES I WAS SENT HOME. THE FIRST TIME THE DEALER CLAIMED THERE WAS NOT RECALL. AFTER VWOA CALLED HIM HE CONSENTED TO PERFORMING THE RECALL. AS I PICKED UP THE VAN I RECEIVED A STATEMENT THAT THE LINES WERE PERFORMING ACCORDING TO WV SPECIFICATIONS. WHEN I CHECKED UNDER THE HOOD I REALIZED THAT THEY HAD NOT CHANGED THE LINES. I BELIEVE THEY WERE FRAUDULENT. WHEN I QUESTIONED THE MANAGER HE CLAIMED THERE WAS NO RECALL. THE SECOND TIME HE CLAIMED HIS FACTORY REP DID NOT AUTHORIZE THE REPAIR. THE VW DEALER IN QUESTION IS LAND VW IN DURHAM, NC. THE SERVICE MANAGER IS DAVE WILCOX. HE SIMPLY REFUSES TO FIX THE FUEL LINES. I BELIEVE VWOA IS TRYING TO COVER UP AND STALL. MY LINES ARE LEAKING BUT NOONE WILL FIX THEM. WHY DOES THE GOVERNMENT NOT ENFORCE MANDATED RECALLS?? HOW LONG WILL IT TAKE BEFORE VW AND THE GOVERNMENT WILL TAKE ACTION? HOW MANY EUROVANS HAVE TO GO UP IN FLAMES. I WANTED THE LINES REPLACED BEFORE I DRIVE THE VAN TO IDAHO FROM NC (WE ARE MOVING) BUT THE DEALER REFUSES. MY NEW ADDRESS IS 2062 CASSIA ST, POCATELLO, ID 83201 (NO PHONE, YET--BUT MY EMAIL REMAINS THE SAME). HOPE I GET THERE W/O AN ENGINE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723921June 12, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
NEVER NOTIFIED OF ANY RECALLS, INCLUDING CURRENT, INCLUDING ONES REPAIRED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862267May 22, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LEAKAGE IN ENGINE COMPARTMENT DUE TO DEFECTIVE RUBBER FUEL LINE CONNECTORS. REPAIRED TWICE, SECOND REPAIR PAID FOR BY VW. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722890May 19, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
RECALL 00V039000. NO NOTIFICATION AS REQUIRED. DURING TELEPHONE CALLS, ETC.VW REFUSES TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862108May 18, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
AFTER STOPPING COULD DETECT THE SMELL OF FUEL INSIDE OF VEHICLE, EVEN WITH THE A/C ON. CONSUMER THOUGHT IT WAS A FUEL LINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860950April 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE EXPERIENCING FUEL LEAKAGES FROM THE FUEL LINE FIXING. REPAIRS WERE DONE BY A DEALER AT CONSUMER'S COST. PROBLEM IS REOCCURRING, MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL 00V039000 DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721817April 22, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE LEAKS. VW DENIED ANY RECALL DURING SEVERAL TELEPHONE CALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551937April 17, 2000
STRUCTURE:BODY:DOOR
DOOR RELEASE LEVER BROKE DUE TO POOR CONSTRUCTION, THIS MEANS THE DOOR CANNOT BE OPENED FROM THE INSIDE, THE DRIVERS SIDE DOOR RELEASE NO LONGER OPERATES "CLEANLY" AS WHEN THE VEHICLE WAS NEW. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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