Toyota Sienna Complaints

9,048 consumer complaints on file.

#11244561August 16, 2019
ENGINE
OIL COOLER HOSE: FROM MY EXPERIENCE, AND FROM WHAT I'VE READ FROM OTHERS, THIS IS A CONSIDERABLE SAFETY ISSUE. A RECALL WOULD BE VERY APPROPRIATE FOR BOTH ROAD SAFETY AND FOR CONSUMER PROTECTION. A SUSPECTED BLOWN COOLER LINE JUST HAPPENED TO ME LAST NIGHT, AND I WAS VERY DISTRACTED WHEN I REALIZED MY 2011 TOYOTA SIENNA (ABOUT 125K MILES) WENT FROM PROVIDING NORMAL RESPONSIVENESS TO GIVING INCOMPREHENSIBLE FEEDBACK WITHIN SECONDS. A "LOW OIL" MESSAGE FLASHED ONCE ON THE CENTER CONSOLE AS I WAS PULLING OUT OF A GAS STATION INTO TRAFFIC. THIS LIGHT DID NOT RETURN. NO OTHER LIGHTS LIT UP AT ANY TIME. IMMEDIATELY, HOWEVER, I NOTICED HESITATION WHEN TRYING TO ACCELERATE. I THOUGHT THAT IT WAS AN ELECTRICAL PROBLEM AT THAT POINT, PERHAPS IT WAS AFFECTING THE FUEL INJECTORS. THEN I NOTICED A CLICKING NOISE COMING FROM THE ENGINE. AT THAT POINT, I PULLED OVER AT THE NEXT SAFEST OPPORTUNITY AND TURNED OFF THE VEHICLE. I POPPED THE HOOD AND NOTICED OIL EVERYWHERE TOWARD THE BOTTOM OF THE ENGINE COMPARTMENT/UNDERSIDE OF THE VEHICLE. THE DIP STICK WAS DRY. THIS ALL HAPPENED WITHIN 0.75 MILES ON A TWO LANE STATE HIGHWAY (ONE LANE IN EACH DIRECTION) WITH A 55 MPH SPEED LIMIT. I CERTAINLY WASN'T DRIVING DEFENSIVELY DURING THIS TIME, AND I HAD VERY MINIMAL AWARENESS OF ANY VEHICLES AROUND ME. THE ACCELERATION ISSUE COULD HAVE BEEN CATASTROPHIC IF I HAD TRIED TO BEAT TRAFFIC THAT WAS FAR ENOUGH AWAY TO PROCEED, YET CLOSE ENOUGH TO THINK TWICE. FORTUNATELY, I'M NOT AN AGGRESSIVE DRIVER, AND I WAITED. THE WHOLE EXPERIENCE HAS BAFFLED ME AS I'VE NEVER EXPERIENCED SUCH A COMPLETE AND SUDDEN FAILURE WHILE DRIVING A VEHICLE. PLEASE CONSIDER THIS REPORT AND REVIEW THE NUMEROUS ONLINE REPORTS FROM DRIVERS WHO ALSO EXPERIENCED A SUDDEN, MASSIVE OIL LEAK WHILE DRIVING THEIR 2007-2011 TOYOTA SIENNAS. TOYOTA IS WELL AWARE OF THIS RECURRING ISSUE. A SAFETY RECALL WOULD SEEM APPROPRIATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244310August 15, 2019
ELECTRONIC STABILITY CONTROL (ESC)
2015 TS INITIAL EXPERIENCE WAS ABS SYSTEM AND TRACTION CONTROL MALFUNCTION EXPERIENCED TWICE. THIS WAS A SCARY EXPERIENCE DRIVING ON THE HIGHWAY WITH ERROR SIGNAL ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243690August 13, 2019
FUEL/PROPULSION SYSTEM
INTERIOR OF VAN WAS CONSUMED WITH FUEL VAPORS. EXTERIOR FRONT OF VAN ENGINE COMPARTMENT ALSO SMELLS LIKE A FUEL LEAK. PROBLEM TAKEN TO DEALER AND THEY COULD NOT FIND THE SOURCE OF LEAK. VAN WAS RELEASED TO ME IN A UNSAFE CONDITION. INTERMITTENT FUEL SMELL BECAME MORE PROGRESSIVE TO THE POINT THE VAN WAS NOT ABLE TO BE DRIVEN TO TO SAFTEY CONCERN OF FIRE. SECOND TRIP TO DEALER THEY COULD NOT FIND SOURCE OF FUEL LEAK. DESCRIPTION OF PROBLEM. WHEN VAN WAS DRIVEN WITH OR WITHOUT AC FUEL VAPORS WOULD BE NOTICED ON THE EXTERIOR OF THE VAN. THIS PROGRESSED TO THE INTERIOR WHILE DRIVING. I ALSO TESTED THE VAN WITH THE ENGINE ON AND BOTH AC ON/OFF WITH THE VAN IN THE PARKED POSITION AND STILL NOTICE A VERY STRONG ORDER OF FUEL VAPORS. THE VAN IS UNSAFE FOR TRANSPORTATION ON PUBLIC ROADS AND UNSAFE TO DRIVE IN WITH MY FAMILY. THE PROBLEM WAS NOTICED WHEN THE VAN WAS STATIONARY OR IN MOTION ON CITY/HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243729August 13, 2019
STRUCTURE:BODY, SEAT BELTS, UNKNOWN OR OTHER
3 ISSUE WITH 5TDKK3DC2FS[XXX] TOYOTA SIENNA 2015 LE VAN *1 - SEAT BELT - 2ND ROW DRIVER SIDE SEAT BELT CANNOT BE WEAR. CANNOT WEAR SEAT BELT AS THE RED PART THAT FASTENS THE SEAT BELT CLIP DOES NOT WORK. UNABLE TO FASTEN SEAT BELT IN THE 2ND ROW SEAT BEHIND DRIVER. 2* AT 30,000 MILES WITH PROPER CAREFUL DRIVING BRAKE LIGHTS TURN ON IN RAIN - ALL THE LIGHTS START TO FLASH IN DASHBOARD. *3- FRONT DRIVER SIDE BUMBER WHERE IT MEETS THE FENDER DOES NOT HOLD BUMPER PROPERLY. THE CLIPS THAT HOLD BUMPER ARE NOT MADE PROPERLY. I HAVE SEEN AT LEAST 4 TOYOTA SIENNA WITH SAME ISSUES AT DIFFERENT PLACES OF SAME MODEL / DESIGN. WHEN PUSH BACK TO FIX THE NUMBER IT STAYS AND AFTER SHORT 5-10 MILES DRIVE IT COMES BACK LOOSE AGAIN. SO I HAVE TO KEEP PUSHING THE BUMPER BACK. I HAVE THE VAN FOR OVER A YEAR NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243259August 12, 2019
UNKNOWN OR OTHER
TRANSMISSION LEVEL SHIFTER STICK GOT LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243071August 11, 2019
STRUCTURE:BODY
WE HAVE A PROBLEM WITH OUR DRIVER SIDE SLIDING DOOR. IT STARTED OF NOT OPENING UP WHEN HANDLE WAS PULLED, NOW IT OPENS BUT DOESN'T CLOSE AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243088August 11, 2019
POWER TRAIN
DELAY IN DOWNSHIFTING WHEN THROTTLE IS PRESSED. A DELAY OF 1 TO 2 SECONDS OCCURS THEN ABRUPTLY DOWNSHIFTS AND THE ENGINES REVS LOUDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243008August 10, 2019
ELECTRICAL SYSTEM
AT VARIOUS TIMES, THE SLIDING DOORS WILL NOT CLOSE WHEN THE POWER BUTTON IS ON. I HAVE RECEIVED A CARD TO GET THIS FIXED AS SENSORS NEED TO BE REPLACED. THE VEHICLE IS STATIONARY IN A PARKING SPACE. IT IS HAPPENING MORE OFTEN NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241509August 8, 2019
UNKNOWN OR OTHER
2012 GMC SIENNA. CONSUMER STATES THAT VEHICLE IS UNSAFE TO DRIVE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242466August 8, 2019
EXTERIOR LIGHTING
JULY 2019 , SPEEDOMETER GAUGE IS NOT VISIBLE IN DAYLIGHT WITH THE LIGHTS OFF. TOYOTA SERVICE ALTERED THE LIGHT CONFIGURATION SO THAT NOW THE AUTO LIGHT FEATURE AND THE LIGHTS ON WARNING DOES NOT WORK. DEALER ADVISED I MUST USE PARKING LIGHTS SWITCH SELECTION IN ORDER TO SEE SPEEDOMETER GUAGE IN DAYLIGHT. THE CAR DOES NOT WORK AS ADVERTISED AND IS A "DRIVING WHILE DISTRACTED" SIGNIFICANT SAFETY RISK AS NO-ONE CANNOT SEE THE SPEEDOMETER DURING DAYLIGHT DRIVING WITH THE LIGHTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242111August 6, 2019
STRUCTURE:BODY
DRIVER SIDE DOOR IS MAKING LOUD NOISE WHEN DOOR IS OPENED OR CLOSED. THIS POPPING NOISE IS COMING FROM DOOR CHECK POCKET. AFTER EXAMINE DOOR CHECK POCKET, THE POPPING SOUND IS BECAUSE POCKET IS DETACHED FORM THE DOOR FRAME DUE TO INSUFFICIENTLY AND POOR WELDING. THE FORCE OF OPENING THE DOOR CAUSES IT TO BREAKAWAY FROM THE DOOR FRAME. I NOTICED 2017 NHTSA ID NUMBER: 11002982 HAS THE SAME ISSUE. YOUTUBE ALSO HAS INCIDENTS REGARDING THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242156August 6, 2019
AIR BAGS
THE AIRBAG LIGHT SUDDENLY TURNED ON ONE DAY AND HAS REMAINED ON TO THIS DATE (8/7/2019) EVERY TIME WHEN WE TURN ON ENGINE AND DRIVE THE VEHICLE. WE ARE THE ORIGINAL CAR OWNER, AND THE ODOMETER IS 78919 MILES. WE CALLED LOCAL TOYOTA DEALER AND WERE INFORMED THAT OUR 2006 TOYOTA SIENNA VAN IS NOT ON AIRBAG RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241774August 5, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE BRAKE ASSIST AND SLIP WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE SUDDENLY SLOWED DOWN. THE VEHICLE WAS TAKEN TO TOYOTA OF OLYMPIA (6969 TYEE DR SW, TUMWATER, WA 98512 (360), 539-3939) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1907270452. THE FAILURE MILEAGE WAS 150,669.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240388July 29, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN DRIVING IN DRY CONDITIONS AT VARIOUS SPEEDS OVER 25 MPH, THE VSC WARNING LIGHT COMES ON, AN ALARM SOUNDS AND THE ANTILOCK BRAKES ENGAGE FOR NO REASON. THIS IS A TERRIFYING AND EXTREMELY DANGEROUS ISSUE THAT IS WELL DOCUMENTED BY SO MANY TOYOTA SIENNA OWNERS BUT TO DATE HAS NOT BEEN ADDRESSED OR ACKNOWLEDGED BY TOYOTA. WHEN TAKEN TO A DEALERSHIP, THEY CLAIM (AS OTHER OWNERS HAVE ALSO STATED) THAT THEY CANNOT REPLICATE THE PROBLEM AND IT DOES NOT REGISTER THROUGH THE OBD2 SENSOR SO THERE IS NO RECORD OF IT HAPPENING. WITH AS MANY PEOPLE AS THIS IS HAPPENING WITH, IT IS NOT A QUESTION OF WHETHER THERE WILL BE ACCIDENTS, INJURIES AND ULTIMATELY DEATHS CAUSED BY THIS ISSUE. THE ONLY QUESTION IS WHEN AND HOW MANY HAVE TO OCCUR BEFORE TOYOTA ACKNOWLEDGES THIS IS A PROBLEM. DRIVING DOWN THE ROAD, IN TRAFFIC AT 65 MILES AN HOUR WHEN FOR NO REASON, THE CAR SLAMS ON THE BRAKES WITHOUT WARNING. IT IS HAPPENING ALL THE TIME AT THIS POINT MAKING THE CAR COMPLETELY UNSAFE TO DRIVE FOR THE OWNER, THE VEHICLE'S OCCUPANTS AND ANY UNSUSPECTING VEHICLE IN THE VICINITY. I AM BEGGING YOU. PLEASE GET TOYOTA TO ISSUE A RECALL BEFORE TRAGEDY STRIKES. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS MATTER. I AM SUBMITTING THE DATE BELOW AS TODAY'S DATE AS THE CAR IS NOW SITTING IN MY DRIVEWAY UNTIL I CAN FIGURE OUT WHAT NEEDS TO BE DONE. IT HAS HAPPENED OVER THE PAST 6 MONTHS EVERY TIME I DRIVE IT AND THE $750 STEERING POSITION SENSOR THAT TOYOTA REPLACED DID NOTHING TO ADDRESS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234689July 25, 2019
STEERING, WHEELS, UNKNOWN OR OTHER
WHILE MY VEHICLE IS IN MOTION ON CITY STREETS AND HIGHWAYS AT SPEEDS BETWEEN 35 AND 55 MPH, ON A STRAIGHTAWAY AND CURVE, THE STABILITY CONTROL LIGHT/AND ALARM COMES ON RANDOMLY. SOMETIMES IT'S JUST THE ALARM THAT SOUNDS, AND SOMETIMES THE ALARM SOUNDS AND THE BRAKES ACTIVATE AND THE MINIVAN SWERVES. WAS THE MOST FRIGHTENING AND DANGEROUS EXPERIENCE EVER WITH MY YOUNG GRANDCHILDREN RIDING WITH ME. I ACTUALLY HAD TO PULL OVER TO THE SIDE OF THE ROAD TO CALM MYSELF. THIS HAS NOW HAPPENED ON SEVERAL OCCASIONS WITH TODAY (7-24-19) BEING THE LATEST EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234070July 23, 2019
AIR BAGS
AIRBAG WARNING LIGHT FLASHES. CAR HAS 150,000 MILES ON IT BUT THIS HAS BEEN ONGOING SINCE ABOUT 60,000 MILES. BLINKS 3-4 TIMES AND GOES OFF. BLINKS AGAIN. IF I JIGGLE THE WIRES UNDER THE SEAT IT WILL TURN OFF BUT COMES BACK ON AGAIN EVENTUALLY. HAPPENS FROM THE TIME THE CAR IS STARTED. RECURRING PROBLEM FOR PROBABLY 10 YEARS. BEEN WAITING FOR A FIX/RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234122July 23, 2019
UNKNOWN OR OTHER
I HAVE A CONCERN THAT THE FRONTAL IMPACT SENSOR ON MY VAN MAY NOT BE WORKING. I BOUGHT THE VAN NEW ABOUT 3 WEEKS AGO. IN THAT TIME I HAVE DRIVEN IT AROUND TOWN, ON THE FREEWAY AND MADE A ROUNDTRIP TO CAL. IN THAT ENTIRE TIME I HAVE NEVER RECEIVED ANY TYPE OF AUDIBLE OR VISUAL ALERT THAT A FRONTAL IMPACT IS ABOUT TO HAPPEN. I HAVE THE SENSITIVITY SET TO VERY HIGH. OVER THE COURSE OF THE LAST FEW WEEKS, I HAVE TRIED TO SAFELY SIMULATE THE CONDITIONS IN WHICH THE FRONTAL IMPACT SHOULD ACTIVATE, BUT I HAVE NOT HEARD ANYTHING OR SEEN ANY TYPE OF VISUAL ALERT. I TOOK IT INTO THE DEALERSHIP TODAY AND WAS TOLD EVERYTHING IS FINE WITH IT. HOWEVER, I STILL BELIEVE THAT IT IS NOT WORKING CORRECTLY, SINCE THE VEHICLE HAS NEVER MADE ANY TYPE OF AUDIBLE OR VISUAL ALERT OR WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234177July 23, 2019
WHEELS
UNEVEN WEAR TIRES. I BOUGHT A USED TOYOTA SIENNA LAST YEAR JAN OF 2018 WITH BRAND NEW SETS OF TIRE. AFTER 20K MILES, IT WAS DOWN TO 3MM AND HAVE IT REPLACE. I WAS SEARCHING FORUMS AND FOUND OUT THAT EVERYBODY HAS THE SAME PROBLEM AS ME. IT WAS A BAD ENGINEERING OF THE VAN. I DID THE ALIGNMENT AFTER I GOT THE VAN BUT I STILL EXPERIENCED THE UNEVEN WEAR. I ALSO BALANCED THE TIRES EVERY TIME I FEEL MY STEERING WHEEL SHAKING. THERE MUST BE A DEFECT ON THE VAN AS I AM NOT ALONE WITH THIS PROBLEM. TWO OF MY TIRES WAS BALD ON THE OUTER SIDE. MOST PEOPLE THAT OWNS SIENNA SAID THAT EVERY 20K MILES, THEY HAVE TO REPLACE THEIR TIRES AND I AGREE WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233820July 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE CONTACT HEARD A POPPING SOUND COMING FROM THE ENGINE. SIMULTANEOUSLY, ALL OF THE WARNING INDICATORS ILLUMINATED AND SMOKE APPEARED FROM THE HOOD OF THE VEHICLE. THE VEHICLE IMMEDIATELY SHUT OFF AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE WATER PUMP WAS REPAIRED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT SPOKE WITH THE TOYOTA MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO A LOCAL TOYOTA DEALER. THE VEHICLE WAS TOWED TO HILLSIDE TOYOTA (139-65 QUEENS BLVD, JAMAICA, NY 11435, (718) 521-4554) WHERE IT WAS DIAGNOSED THAT THERE WAS MASSIVE ENGINE FAILURE. THE CONTACT AGREED TO HAVE THE VEHICLE REPAIRED AND THE DEALER KEPT IT FOR NEARLY A MONTH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233527July 20, 2019
STRUCTURE:BODY
AS SOON AS I GOT HOME AFTER PURCHASING MY 2019 TOYOTA SIENNA SE, I NOTICED THE POPPING NOISE COMING FROM BOTH FRONT DOOR HINGES. I GUESS I MISSED THAT POPPING NOISE WHEN I TOOK THE DELIVERY OF THE CAR AT THE DEALERSHIP. THE POPPING NOISE CAN BE HEARD EVERY TIME EITHER FRONT DOORS HINGES ARE IN MOTION. I HAVE READ THAT MANY OF THE PREVIOUS YEAR TOYOTA SIENNAS HAS THE SAME POPPING NOISE ISSUE DUE TO THE DEFECTIVE DOOR CHECK POCKETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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