Toyota Sienna Complaints

9,048 consumer complaints on file.

#11307030February 4, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT OR BELOW THE SPEED LIMIT, UNDER DRY CONDITIONS, ON CURVY ROADS, THE VSC DASH LIGHT COMES ON AND ENGAGES WITH BEEPING AND AUTOMATIC BRAKING. THE RAPID DECELERATION AND SKIDDING, AS THE TIRES LOCK-UP, MAKES CONTROL OF THE VEHICLE DIFFICULT AND CARS FOLLOWING MUST PANIC BRAKE TO AVOID REAR-ENDING MY VEHICLE. INCREASING OCCURRENCES OVER THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306453February 1, 2020
SUSPENSION, WHEELS
2012 TOYOTA SIENNA AWD HAS EXCESSIVE PREMATURE WEAR ON TIRES. NEW SET OF TIRES, FOLLOWING MANUFACTURES RECOMMENDED MAINTENANCE, HAS CONSUMED A SET OF TIRES IN UNDER 20,000 MILES. DRIVING CONDITIONS WERE NORMAL IN-TOWN OPERATIONS, MAINTAINED RECOMMENDED TIRE INFLATION, ROTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306210January 30, 2020
ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL IS MALFUNCTIONING AND TURNING ON DURING NORMAL DRIVING CONDITIONS. THERE IS A LOUD BEEPING AND THE TRACTION CONTROL LIGHT TURNS ON WHILE TURNING. THIS HAS HAPPENED AT VARIOUS SPEEDS FROM 35 MPH ON A CITY STREET TO 65 MPH ON FREEWAYS. WHAT IS REALLY ALARMING IS THAT SOMETIMES WHILE THE LIGHT TURNS ON THE SYSTEM APPLIES THE BRAKES TO ONE WHEEL PULLING THE VEHICLE SUDDENLY TO ONE SIDE. THIS IS VERY DANGEROUS AT HIGH SPEEDS. I HAVE REPLACED MANY PARTS- SHOCKS, CONTROL ARMS, JOINTS AND TAKEN IT TO MULTIPLE MECHANICS. THIS IS A COMMON PROBLEM WHEN SEARCHING THE WEB BUT NOBODY IS ABLE TO FIND A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302806January 29, 2020
SERVICE BRAKES
PARKING BREAK DOES NOT ENGAGE UNTIL AFTER SEVERAL TRIES OF ENGAGEMENT. AND MANY TIMES DOES NOT ENGAGE AT ALL. GRADE LOCATION OF THE VEHICLE DOES NOT MATTER (E.G. HORIZONTAL TO >% DEG). ATTEMPTS ARE ONLY MADE WHILE VEHICLE IS IN PARK. (IT IS NOT ATTEMPTED WHILE VEHICLE IS IN DRIVE, REVERSE OR NEUTRAL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302625January 28, 2020
SERVICE BRAKES, ENGINE, POWER TRAIN
AFTER ABOUT 60,000 MILES MY CHECK ENGINE LIGHT ILLUMINATES WITH CODE P0012 EVERY 1,000 MILES AND WHEN I TAKE IT TO TECHNICIAN THEY FIND NOTHING WRONG AFTER RESETTING. THEN AGAIN IT RANDOMLY APPEARS AND HAS BEEN DOING SUCH FOR THE LAST 10,000 MILES. FRUSTRATING. ALSO THE FRONT BRAKES SQUEAL EVERYTIME I TOUCH THE BRAKE PEDAL REGARDLESS OF WHICH PADS I USE OR IF THEY ARE NEW OR USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302322January 27, 2020
ENGINE
HAD AN ENGINE OIL LEAK ON 2015 TOYOTA SIENNA. TOYOTA DEAL DIAGNOSED AND REPLACED TIMING COVER GASKET. STILL LEAKED, SECOND REPAIR BY DEALER WAS SAID TO BE TO HAIRLINE CRACK IN UPPER OIL PAN BEFORE REPAIR AUTHORIZATION ( AFTER THIRD REPAIR AND MY COMPLAINT) DEALER STATED IT WAS REALLY UPPER OIL PAN GASKET - CHANGED STORY). THIRD REPAIR WAS TO REPLACE CRANKSHAFT SEAL AND SERPENTINE BELT. TOYOTA DEALER STATED UPON THIRD REPAIR THAT THE CRANKSHAFT SEAL WAS BAD AND HAD SPRAYED OIL ALL OVER ENGINE AND SERPENTINE BELT, SERPENTINE BELT WAS SOAKED WITH OIL AND DETERIORATED. WOULD THIS BE A SAFETY PROBLEM IS THE BELT BROKE OR SLIPPED WHILE DRIVING.? ANY OTHER REPORTS OF THIS? ".MP4" VIDEO CLIP AVAILABLE AS ".MP4" 9(CONTACT [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302373January 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM
WHEN THE CAR IS AT IDLE SPEED, SUCH AS WAITING FOR TRAFFIC TO CLEAR FOR A LEFT TURN, THE CAR WILL JUST DIE WITHOUT WARNING. IT WILL USUALLY RESTART RIGHT AWAY, BUT THIS HAS NEARLY CAUSED A COLLISION. THE DEALERSHIP IN BELLEVUE, WA SAYS THAT'S A NORMAL THING IF THE CAR ISN'T PROPERLY MAINTAINED. I HAVE BROUGHT THE CAR TO THAT DEALERSHIP FOR ALL BUT ONE OF THE MAINTENANCE INTERVALS, AND THE ONLY OTHER TIME WAS FOR MAINTENANCE WHEN WE WERE IN OHIO. HAVING THE THROTTLE BODY CLEANED IS NOT ON THE ROUTINE MAINTENANCE SCHEDULE. WHEN THE CAR DOES DIE THERE ARE NO CODES OR OTHER SYMBOLS THAT COME UP ON THE DISPLAY, OTHER THAN TO SAY THAT THE CAR DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301825January 25, 2020
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
INSIDE DASHBOARD IS VERY STICKY AND ALWAYS SHOWS A GLARE ONTO THE WINDSHIELD WHILE DRIVING (SAFETY ISSUE); THE DASHBOARD DURING THE SUMMER TIME IS VERY MALLEABLE, IF YOU GENTLY PRESS ON IT, IT MOVES AS IF IT WAS MELTING SLOWLY. THIS HAS BEEN LIKE THIS FOR A FEW YEARS, WHEN I CONTACTED TOYOTA THEY SAID THERE WAS A REPLCEMENT PROGRAM FOR THIS IN WHICH OWNERS WERE NOTIFIED IN 2015 AND EXPIRED ON 2018, I EXPLAINED WE NEVER RECEIVED THIS NOTICE AS WE ARE AT THE SAME ADDRESS SINCE 2000 AND ARE THE ORIGINAL NEW OWNERS OF THE VAN, THEY DID NOT AGREE TO REPLACE AS THE PROGRAM HAD EXPIRED. I EXPLAINED THE SAFETY RISK NOT TO MENTION ITS A KNOW ISSUE, THEY SAID YOU DIDN'T RESPOND IN TIME SO THEY WILL NOT PAY TO HAVE IT REPLACED. THE SUPERVISOR WAS RUDE AND SAID THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301871January 25, 2020
ELECTRICAL SYSTEM, STEERING, SUSPENSION
2011 TOYOTA SIENNA, FRONT SUSPENSION MAKING NOISES AND CLICKING. AIR CONDITIONING NOT WORKING WHEN CAR IS IDLING. REAR BACKING CAMERA DOES NOT WORK ONLY IN THE NIGHT TIME. . AND IT HAS BEEN AT THE MULTIPLE TOYOTA DEALERSHIPS AND THEY CAN. NOT FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301336January 23, 2020
UNKNOWN OR OTHER
BOTH SIDES POWER SLIDING DOORS HAD A CABLE BROKEN THAT ACTIVATES AUTOMATIC DOOR FUNCTION, IT ALSO OBSTRUCTS MANUALLY OPENING DOORS CREATING AN EGRESS HAZARD. BOTH DOORS CAN ONLY BE MANUALLY OPENED PARTIAL WAY. AVERAGE PERSON ENTERS/EXITS REAR SEATS WITH GREAT DIFFICULTY DUE TO THE SLIDING DOOR OBSTRUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301350January 23, 2020
ENGINE
TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. WHILE DRIVING AT LOW SPEEDS MAKING A RIGHT TURN THE OIL WARNING INDICATOR LIGHT ILLUMINATED AND CONTACT NOTICED THE OIL WAS LOW. THE VEHICLE WAS TAKEN TO MECHANICSVILLE TOYOTA 6546 MECHANICSVILLE TURNPIKE, MECHANICSVILLE, VA 23111(804) 559-8000 WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND ADDITIONAL OIL NEEDED TO BE ADDED.THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 3,700. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301269January 22, 2020
POWER TRAIN
REAR DIFFERENTIAL- VISCOUS COUPLER MAKING A WHIRRING NOISE WHILE DRIVING. TOYOTA RAV4 WAS ISSUED A RECALL FOR THE SAME PROBLEM. TOYOTA SIENNA NEEDS ONE AS WELL. IT IS A COMMON FAILURE OF THE BEARING PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301065January 22, 2020
VISIBILITY/WIPER
THE DASHBOARD ON THIS VEHICLE IS ESSENTIALLY MELTING AND TURNING INTO A STICKY, TACKY GLUE WHICH CREATES A BLINDING GLARE ON THE WINDSHIELD FOR THE DRIVER WHILE DRIVING. TOYOTA DID HAVE AN EXTENDED WARRANTY FOR THIS THAT THEY PUT INTO EFFECT AFTER THE PROBLEM BECAME PUBLIC BUT THEY PUT A TIME LIMIT ON IT AND MY VEHICLE STARTED HAVING THE ISSUE JUST OUTSIDE OF THE WARRANTY PERIOD. IN FACT I HAD THE VEHICLE EVALUATED IN 2017 DURING THE EXTENDED WARRANTY PERIOD AND WAS TOLD IT DID NOT QUALIFY BECAUSE I APPARENTLY WAS TAKING CARE OF MY VEHICLE TOO WELL. NOW TOYOTA IS SAYING I'LL HAVE TO REPLACE THE DASHBOARD MYSELF. IT IS REALLY HARD TO DRIVE ON BRIGHT DAYS BECAUSE THE GLARE IS AWFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301075January 22, 2020
AIR BAGS
I HAD A FRONT DAMAGED CAR ACCIDENT IN 2016. I REALIZED THAT NONE OF AIRBAGS WERE DEPLOYED SINCE I WAS ASKED BY AT FAULT DRIVER'S INSURANCE ATTORNEY. I WAS DRIVING ON A LOCAL ONE WAY ROAD AND A CAR SHOWED UP IN FRONT OF ME ALL OF A SUDDEN. IT WAS CROSSING IN FRONT OF ME AS IGNORING "STOP" SIGN ON HIS SIDE. IT WAS TOO CLOSE TO AVOID AND BRAKE WAS NOT HELPFUL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11299493January 15, 2020
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE SLOWED DOWN AND LOST POWER. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299533January 15, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
ELECTRONIC ANTI-SWAY OVERRIDE KICKS IN FOR NO APPARENT REASON AT HIGHWAY SPEEDS. USUALLY WHEN TAKING SLIGHT BANKS OR TURNS OVER 35 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299633January 15, 2020
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
PULLED OUT INTO ONCOMING TRAFFIC AND VEHICLE HESITATED AND WOULD NOT ACCELERATE. DASH LIGHTS CAME ON AND CAR STALLED. ATTEMPTED TO CRANK VAN AND IT RESTARTED BUT WOULD BARELY MOVE WITH THE ACCELERATOR PRESSED FULLY. HAD TO CALL A TOW TRUCK TO HAVE IT DELIVERED TO THE DEALER. I CALLED TOYOTA ROAD SIDE ASSISTANCE NUMBER AND 2.5 LATER NO ONE SHOWED UP. CALLED AGAIN AND DEMANDED A DIFFERENT TOW COMPANY RESPOND AND 30 MINUTES LATER SOMEONE WAS AT THE SCENE. THIS EPISODE STATED 230 PM AND VAN WAS PICKED UP 637PM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299172January 14, 2020
VEHICLE SPEED CONTROL
CAR ACCELERATES WHEN TRYING TO STOP/ PRESSING BREAKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298835January 12, 2020
STRUCTURE:BODY
BOTH POWER SLIDING DOORS FREEZE SHUT ANY TIME THERE ARE FREEZING TEMPERATURES AND ANY MOISTURE, AND CANNOT BE OPENED EITHER WITH POWER OR MANUALLY. ATTEMPTING TO OPEN A DOOR WILL ONLY OPEN IT 1/4", SUFFICIENT TO ACTIVATE THE DOME LAMPS, BUT THEN WILL NOT CLOSE. AFTER DRIVING AND WARMING UP, THE DOOR MAY RANDOMLY OPEN AT ANY TIME, PRESENTING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298559January 11, 2020
AIR BAGS
MY 2007 TOYOTA SIENNA AIRBAG LIGHT HAS BEEN BLINKING OFF AND ON FOR ABOUT 1 YEAR, BECAUSE IT WOULD DO IT ON AN INCONSISTENT BASIS, I DIDN'T GET IT CHECKED BECAUSE IT WOULD GO OFF AND THEN COME ONE AGAIN. TODAY AT 81,000 MILES I TOOK MY CAR TO GET SERVICED FOR AN OIL CHANGE, SO I HAD THEM DIAGNOSE THE AIRBAG LIGHT AND THEY TOLD ME I NEEDED A WHOLE NEW AIR BAG SYSTEM THAT WOULD COST ME OVER $1300.00 AND I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. THE AIRBAG SYSTEM IS NOT SOMETHING A CONSUMER HAVE ACCESS TO, TO CAUSE WEAR AND TEAR. I'VE BEEN DRIVING MY CHILDREN AROUND NOT REALIZING THE WHOLE SYSTEM WOULD NEED TO BE REPLACED. SHOULD THIS BE A RECALL BECAUSE I AM SEEING SEVERAL COMPLAINTS IN THIS MODEL. AND I AM UNSURE HOW A RECALL IS ESTABLISHED BUT I FEEL THIS NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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