Toyota Sienna Complaints

9,048 consumer complaints on file.

#11312097February 28, 2020
SEAT BELTS
WHILE BUCKLING UP ON 6 DEC 2019, THE SEAT ATTACHMENT TO THE B-PILLAR COMPLETELY, WITHOUT RESISTANCE, DETACHED. THE BOLT THAT SECURED THE BELT WAS ON THE FLOOR, COMPLETELY PRISTINE IN APPEARANCE, UNDAMAGED, WITHOUT ANY EVIDENCE OF THREAD-LOCKER APPLICATION AT THE FACTORY. THE CAR HAD BEEN IN NO ACCIDENTS AND WAS IN EXCELLENT SHAPE, WITHOUT A TRACE OF BODY RUST OR DETERIORATION. DEALER REPLACED THE BOLT AND CHECKED THE OTHER BELT ANCHORING BOLTS AND SAID THEY WERE OKL. HAD TO RETURN TO THE DEALER IN TWO DAYS SINCE THEIR REPAIR HAD LEFT THE SEAT BELT TWISTED. THEY UNBOLTED, THEN RE-BOLTED THE BELT ANCHOR IN THE UN-TWISTED, CORRECT POSITION. NO HARM OCCURRED SINCE I PUT ON MY BELT BEFORE STARTING THE CAR; REALIZING THE DEFECT IMMEDIATELY, I GOT TO WORK BY OTHER MEANS THAT DAY. THE VEHICLE WAS STATIONARY, IN MY GARAGE AT THE TIME OF THE DEFECT DISCOVERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311595February 26, 2020
FUEL/PROPULSION SYSTEM
OCCASIONALLY WHEN FROM A STOP OR AFTER SLOWING DOWN AND THEN ACCELERATING RAPIDLY, THE CAR DOES NOT DO ANYTHING AND ALMOST GETS REAR ENDED. I HAVE TOLD THE DEALER AND THEY SAID IT IS NO UNUSUAL WITH TOYOTA'S..... DALLAS CORPORATE SAYS SEE DEALER. I JUST QUITE COMPLAINING AFTER A COUPLE YEARS, BUT WAS TOLD TO CHECK WITH YOU. MOST EVERY THING ELSE I LIKE ABOUT TOYOTA...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311311February 25, 2020
POWER TRAIN
THE REAR DIFFERENTIAL COUPLING WAS WORN ON MY CAR. THERE HAD BEEN A RECALL FOR THIS PROBLEM ON THE RAV-4 BUT NOT ON THE SIENNA. I BELIEVE THIS IS A DEFECT THAT SHOULD BE LOOKED INTO. I WAS IN THE DEALERSHIP AND QUOTED ME $2,500 FOR MY SIENNA WITH ONLY 40K MILES ON MY CAR THIS IS A MAJOR PROBLEM TO GET INTO WITH THIS LITTLE MILAGE ON IT. THE REAR DIFFERENTIAL CAUSED A VERY LOUD NOISE IN THE CAR THAT MADE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311383February 25, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA. WHILE DRIVING 15 MPH THE BRAKE PEDAL WAS APPLIED HOWEVER DEPRESSED TO THE FLOORBOARD, THE VEHICLE ACCELERATED AND SURGE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND TURNED THE IGNITION TO THE OFF POSITION. THE VEHICLE WAS TOWED TO ROMANO TOYOTA 6400 BASILE ROWE, EAST SYRACUSE, NY 13057(315) 445-1070, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,929. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311470February 25, 2020
POWER TRAIN
CAR WAS IN MOTION, TURNING TO PARK ON SLOPE PARKING AREA THEN GEAR FALL OUT AND ROLLING BACKWARD, THEREFORE TRY TO SHIFT INTO PARKING GEAR, ALL GEARS DIDN'T WORK, GEAR SHIFT WAS NOT WORKING AT ALL THEN CAR ROLLED DOWNHILL TO OTHER SIDE OF CURVE. TO PREVENT ACCIDENT I GOT OUT TO STOP THE CAR FROM ROLLING BY HOLDING ON TO THE REAR DOOR HANDLE, COULD'NT STOP IT, IN THE PROCESS I HAD INJURY TO MY LEFT SHOULDER AND BACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11311047February 24, 2020
STEERING, SUSPENSION
FROM 2016 AND UNTIL HE RECEIVED HIS CONVERTED 2015 TOYOTA SIENNA IN FEBRUARY 2018, OSU OUTPATIENT REHAB WAS RESPONSIBLE FOR ASSESSING [XXX]'S DISEASE PROGRESSION AND ENSURING THAT HE WAS ABLE TO SAFELY DRIVE HIS MODIFIED VEHICLE.*DT*DT OPPORTUNITIES FOR OHIOANS WITH DISABILITIES ADMINISTERS A VEHICLE MODIFICATION PROGRAM, WHEREBY DISABLED CONSUMERS PURCHASE A VEHICLE SUITABLE FOR ADAPTATION AND OOD CONTRACTS AND PAYS FOR VEHICLE TO BE RETROFITTED WITH ADAPTIVE EQUIPMENT. UNDER OHIO ADMINISTRATIVE CODE 3306-6-02 (MOTOR VEHICLE MODIFICATIONS, SCOPE AND LIMITATIONS.WISHING TO PARTICIPATE IN OOD'S VEHICLE MODIFICATION PROGRAM, [XXXX] PURCHASED A 2015 TOYOTA SIENNA FOR $37,657.25. OOD CONTRACTED WITH NOW MOBILITY WORKS FOR THE INSTALLATION OF ADAPTIVE EQUIPMENT. OOD PAID MC MOBILITY $95,210 IN TWO INSTALLMENTS. THE FIRST PAYMENT OF $89,690 OCCURRED JANUARY 22, 2018. A SECOND PAYMENT OF $5,520 HAPPENED ON MARCH 20, 2018. ON DECEMBER 27, 2018, INGENIUM ENGINEERING'S PRINCIPAL, GEORGE W. HICKS, INSPECTED THE MODIFIED VAN. MR. HICKS IDENTIFIED A FEW IMPORTANT DEFICIENCIES. HE WROTE THAT AN ACCELERATOR PEDAL GUARD MUST BE INSTALLED PER 'OHIO VEHICLE MODIFICATION RULES' AND THAT THE VEHICLE PULLED TO THE RIGHT WHILE DRIVING. ON 2-15-18 OSU HOSPITAL MEDICAL RECORDS. OCCUPATIONAL THERAPY ASSISTANT KAITLIN FINCH MADE NOTES ON PAGE 38 THE VAN SHOULD HAVE FAILED INSPECTION NON-WORKING EQUIPMENT. THE PARAVAN SPACE STEERING DID NOT WORK CORRECTLY AND VAN RELEASED. MOBILITY DID NOT CALIBRATE PARAVAN STEERING DUE TO BAD INSTALLATION OF COLUMN THE WHEELS TURN MORE LEFT THAN TURN RIGHT. TWO INSPECTION REPORTS WERE GIVEN TO OOD CONTRACTING OFFICE. THE OOD CONTRACTING OFFICE PAID FOR THE HANDICAP EQUIPMENT AND THE EQUIPMENT WAS IN NON-WORKING CONDITION. THE VEHICLE WAS DELIVERED TO MR. [XXX]. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11310768February 22, 2020
ENGINE
WHEN ACCELERATING THE ENGINE MAKES A TRACKING NOISE LIKE BAD VAVLE SPRINGS OR CAMPS. ONLY HEAR THE NOISE WHEN ACCELERATING. STARTED HAPPENING AFTER 60K MILES. COMMON PROBLEM WITH THE ENGINE TOYOTA USES WITH THE SIENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310769February 22, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
A COUPLE OF YEARS AGO, MY 2005 SIENNA'S VSC WARNING LIGHTS, ALARMS AND BRAKING WOULD COME ON WHILE GOING AROUND TURNS. MY CAR HAD NEW TIRES, WHEELS WERE BALANCED AND ALIGNED. IT'S SCARY AND DANGEROUS WHEN THE BRAKES ENGAGE. I'M NOT GOING AROUND SHARP TURNS AT HIGH RATES OF SPEED. DOZENS OF OTHER PEOPLE HAVE EXACTLY THE SAME EXPERIENCE, AND WHEN THE BRAKES ENGAGE, IT YANKS THE CAR HARD, AND HAS ALMOST CAUSED ACCIDENTS TO ME AND OTHERS. THIS HAPPENS TO ME ON A REGULAR BASIS. THE ONLY WAY TO AVOID IT IS TO SLOW DOWN TO LESS THAN 40MPH ON SOME TURNS, WHICH IS DANGEROUS WHEN THE SPEED LIMIT IS 65. HERE'S A LINK TO THE MANY OTHER PEOPLE'S EXPERIENCE WITH THIS EXACT SAME THING. THIS IS A LIABILITY AND TOYOTA REALLY NEEDS TO TAKE ACTION HERE. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C9152_DS656326?SNTEMLID=4322597535#MSG1051125
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310502February 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
AT SPEEDS OF ANYWHERE BETWEEN 30-60 MPH, TRACTION CONTROL SYSTEM ENGAGES WHEN TURNING SLIGHTLY LEFT. ALARM COMES ON, BRAKES ARE AUTOMATICALLY APPLIED. VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310608February 21, 2020
SERVICE BRAKES
WHEN I DRIVE HIGHWAYS THAT CURVE MY TRACTION CONTROL TURNS ON A NEARLY CAUSES ME TO WRECK! IT'S TERRIFYING AND IT'S ONLY A MATTER OF TIME UNTIL IT CAUSES AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310635February 21, 2020
UNKNOWN OR OTHER
TOYOTA ISSUED A NATION-WIDE EXTENDED WARRANTY COVERAGE IN 2015 FOR ITS MELTING DASHBOARDS CAUSED BY MANUFACTURING DEFECT, 2004-2010 SIENNA, 2007-2011 CAMRY, 2004-2008 SOLARA, 2005-2010 AVALON, 2003-2005 4RUNNER, TOTAL OF 3.42 MILLION VEHICLES AFFECTED. THE EXTENDED WARRANTY LASTED FOR TWO YEARS UNTIL 2017 AND SOME CARS HAVE DEVELOPED THE SYMPTOMS SLOWER THAN OTHERS PARTICULARLY FOR THOSE WITH LESS MILEAGE AND/OR LESS EXPOSURE TO SUN. NOW THE MELTING DASHBOARDS ARE CREATING SERIOUS DRIVING HAZARD WHEN DRIVING INTO SUN BECAUSE THE REFLECTION IS BLOCKING THE DRIVER'S VIEW. THEREFORE, IT CALLS FOR A RECALL SINCE DRIVING HAZARDS DO NOT HAVE EXPIRATION DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310350February 20, 2020
UNKNOWN OR OTHER
THE DASHBOARD ON MY MOTHER'S 2004 TOYOTA SIENNA HAS BECOME 1) CRACKED, 2)SHINY, 3) STICKY AND WITH A 4) WHITE, MILDEW-Y GROWTH ALONG THE EDGES. WHILE THE CRACKED SECTIONS ARE UNSIGHTLY, THE SHINE IS WHAT CONCERNS ME VERY MUCH. THE SHINE PRODUCES A GLARE ON TOP OF THE DASHBOARD THAT IS DANGEROUS WHEN DRIVING AT NIGHT. THE STICKINESS ATTRACTS DUST, HAIR AND OTHER SMALL PARTICLES AND CANNOT BE WIPED OFF. THE WHITE POWDERY GROWTH ALSO RAISES A CONCERN DUE TO TOXICITY. I HAVE COMPLAINED TO OUR LOCAL TOYOTA DEALER, AS WELL AS TOYOTA HEADQUARTERS AT 800-331-4331, BUT HAVE BEEN TOLD THE RECALL TIME FRAME EXPIRED ON 5/31/17 AND THERE IS NOTHING TO BE DONE. THEY SAY LETTERS WERE SENT, WHICH MY MOTHER NEVER RECEIVED.THE DASHBOARD HAS PROGRESSIVELY GOTTEN WORSE IN THE LAST 3 YEARS. PLEASE REFER TO WARRANTY ENHANCEMENT PROGRAM ZE6 AND POL14-11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309860February 18, 2020
AIR BAGS
NOTHING HAPPENED TO THE VEHICLE, BUT NORTH HOLLYWOOD TOYOTA REFUSED TO REPLACE THE AIRBAGS ( AFTER WAITING IN THEIR SERVICE DEPARTMENT FOR 5 HOURS) BECAUSE THEY SAID WE 'ALTERED' THE VEHICLE. IT IS A MOBILITY VAN PURCHASED THRU MOBILITYWORKS- WHO ADDED A RAMP FOR A WHEEL CHAIR. THE FRONT BUMPER AND DASH WERE NOT ALTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309915February 18, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I PURCHASED THIS TOYOTA BRAND NEW IN LATE 2007 AND IT WAS DELIVERED IN EARLY 2008. IT WAS MODIFIED BY BRAUNABILITY TO BE WHEELCHAIR ACCESSIBLE. THIS MEANS THE ORIGINAL FLOOR WAS CUT OUT AND A NEW SUB-FLOOR WAS WELDED IN ITS PLACE TO ACCOMMODATE THE WHEELCHAIR. I NOTICED A LOT OF PREMATURE RUST ON THE EXTERIOR MODIFIED SUB-FLOOR IN 2016 I CONTACTED BRAUNABILITY WITH MY CONCERNS ONLY TO BE DISMISSED BY THEM BECAUSE THEY CLAIMED THE VAN WAS OUT OF WARRANTY. I WAS PROACTIVE AND TOOK THE VAN TO A LOCAL BRAUNABILITY DEALER WHERE THE VAN WAS ORIGINALLY PURCHASED TO SANDBLAST THE EXTERIOR UNDERSIDE AND REPAIR EXTENSIVE RUST DAMAGE AND UNDERCOATED THE REPAIRS. THIS WAS DONE AT MY EXPENSE AND I PAID APPROXIMATELY $7K DOLLARS. WELL RECENTLY I HAD TO MAKE A REPAIR ON THE INTERIOR OF THE VAN ONLY TO DISCOVER THE FLOOR IN THE INSIDE WAS ALSO ROTTING AWAY DUE TO RUST. THIS RUST IS ONLY OCCURRING ON THE METAL THAT BRAUNABILITY USED IN THEIR MODIFICATIONS. I CONTACTED BRAUNABILITY AGAIN TO RAISE MY CONCERNS ONLY TO BE DISMISSED AGAIN. THEY STUCK TO THEIR OUT OF WARRANTY ARGUMENT. THIS VAN HAS BEEN MAINTAIN IN A NEAR NEW CONDITION AND ALL THE ORIGINAL TOYOTA PARTS ARE IN NEAR NEW APPEARANCE BUT THE RUST IS ONLY ON BRAUNABILITY METAL. I ALSO KNOW OF 2 OTHER CUSTOMERS WHO DEALT WITH SIMILAR RUST ISSUE AND HAD TO TOTAL THEIR VANS DUE TO DAMAGE BEYOND REPAIR AND THEIR VANS WERE STILL OPERATIONAL ASIDE FROM RUST DAMAGE. THIS RUST WAS CAUGHT BY ME BECAUSE I AM VERY PARTICULAR ABOUT MAINTENANCE OF MY VAN AND KNOW RUST IS CANCER TO CARS. I NEVER EXPECTED THE RUST TO BE IN THE INTERIOR AS WELL ON A 10 YEAR OLD VAN WITH ONLY 105K MILES. THIS WOULD NOT BE AN ISSUE IF BRAUNABILITY HAD TAKEN RESPONSIBILITY FOR THE INADEQUATE METAL WORK. I PAID 40 THOUSAND DOLLARS FOR THESE MODIFICATION TO MY 07 TOYOTA SIENNA. THEY SHOULD NOT BE ROTTING. THIS IS A SERIOUS SAFETY ISSUE IF LEFT UNCHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309678February 17, 2020
POWER TRAIN
THE REAR DIFFERENTIAL COUPLING WAS WORN ON MY CAR. THERE HAD BEEN A RECALL FOR THIS PET ON THE RAV-4 BUT NOT ON THE SIENNA. I BELIEVE THIS IS A DEFECT THAT SHOULD BE LOOKED INTO. THE REAR DIFFERENTIAL CAUSED A VERY LOUD NOISE IN THE CAR THAT MADE IT ALMOST IMPOSSIBLE TO HAVE A CONVERSATION FROM THE THIRD ROW TO THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309306February 15, 2020
VEHICLE SPEED CONTROL
JUST BEFORE THE VEHICLE COMES TO A FULL STOP, THERE IS UNINTENDED ACCELERATION AND I COULD SEE EVEN THE RPM(SCALE) TO SPIKE TEMPORARILY. THIS HAS BEEN HAPPENING EVERY TIME WHEN OUTSIDE TEMP IS COLD AND VEHICLE IS DRIVEN WITH COLD OR SLIGHTLY ABOVE COLD ENGINE TEMPERATURE. THERE IS A RISK OF HITTING ANOTHER VEHICLE OR MEETING ACCIDENT IF MISJUDGE MY BRAKING BECAUSE OF THIS PROBLEM. HOWEVER IT DOES IT EVEN ON HIGHWAY UNDER NORMAL TEMPERATURE WHILE I'M BRAKING OR SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309185February 14, 2020
ENGINE
ALL THE OIL LEAKED OUT DUE TO A FAULTY OIL COOLER PIPE. THE PART IS FAULTY PLASTIC AND TOYOTA KNOWS THIS IS A DEFECTIVE PART. THEY DID AN "ENHANCED WARRANTY" INSTEAD OF A RECALL. THIS HAPPENED IN MY GARAGE WHEN THE VEHICLE WAS STATIONARY. MESSY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309288February 14, 2020
UNKNOWN OR OTHER, EQUIPMENT
TRYING TO DETERMINE IF MILEAGE ON 2015 TOYOTA SIENNA XLE [XXX] IS ACCURATE. CURRENT ADS FROM CARVANA SHOWING 23,377 MILES BUT ON OCT 5, 2019 COMPLAINS VIA VIN CHECK SHOWING THIS CAR HAVE 58,410 MILEAGE. IS THIS FRAUDULENT OR ACCURATE,. WANT TO BUY BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309295February 14, 2020
SERVICE BRAKES, STEERING
WHEN I BRAKE (ESPECIALLY FROM HIGHER SPEEDS) THE STEERING WHEEL SHAKES AND THE CAR RIDE FEELS VERY JERKY - ESP FOR THOSE IN THE FRONT SEATS. THERE ALSO SEEMS TO BE A WHINING OR RUBBING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307184February 5, 2020
POWER TRAIN
THE BEARING FOR THE VISCOUS COUPLER HAS GONE BAD. IT WHINES LOUDLY WHEN IN MOTION, AND THE VOLUME CORRELATES WITH THE SPEED. ACCORDING TO FEEDBACK FROM ONLINE THIS ISSUE HAPPENS A LOT. TOYOTA WILL NOT CHANGE THE BEARING ($50 PLUS LABOR). THEY WILL ONLY CHANGE THE WHOLE COUPLER ($1800 PLUS LABOR) AS THEY STATE THE COUPLER IS NOT SERVICEABLE. MULTIPLE PEOPLE HAVE SERVICED THE WORKING COUPLER TO CHANGE JUST THE BEARING. TOYOTA RELEASED A SIMILAR TSB FOR THE RAV 4 WHERE THE COUPLER FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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