Toyota Sienna Complaints

9,048 consumer complaints on file.

#727504August 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
CHECK ENGINE LIGHT CAME ON 7/29/00 VAN WAS TAKEN IN 7/31/00 AM WAS CALLED SAME DAY PM TOLD TORQUE CONVERTER NEEDED TO BE REPLACED WAS GIVEN A RENTAL CAR SINCE MY AUTO WOULD NOT BE AVAILABLE UNTIL 8/1. WAS INFORMED TOYOTA IS UNABLE TO RECEIVE PART DUE TO BACK ORDER DUE TO SAME PROBLEMS AND TOYOTA ONLY RELEASING A COUPLE A DAY. YESTERDAY I WAS CALLED AND TOLD THEY DID NOT KNOW WHEN THEY WOULD BE ABLE TO RECEIVE PART BUT AUTO IS DRIVEABLE. I CALLED TOYOTA CUSTOMER SVC AND REPORTED INCIDENT. TODAY I RECEIVE PHONE CALL FROM HAMER STATING I NEED TO RETURN AUTO DUE TO MEMO RELEASED MY AUTO IS DRIVEABLE BUT PART WOULD NOT BE AVAILABLE UNTIL 8/16/00. WHY QUESTION WOULD BE WHY WAS NOT MY AUTO DRIVEABLE LAST WEEK BUT IS TODAY. I HAVE REFUSED TO PICK UP MY PURCHANSE AND HAVE RETURNED RENTAL. PLEASE LOOK INTO THIS SINCE I HAVE BEEN TOLD THEY ARE REALLY HAVING ALOT OF PROBLEMS BY THE DEALER , TOYOTA CUSTOMER SVC AND ALSO FROM THE CUSTOMER SVC REPS AT ENTERPRISE CAR RENTAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727371August 9, 2000
POWER TRAIN:MANUAL TRANSMISSION
SUBSEQUENTLY INFORMED BY DEALER THAT METAL FRAGMENTS HAD CONTAMINATED THE TRANSMISSION FLUID AND THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE OF POSSIBLE UNCOMMANDED DOWN-SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727163August 9, 2000
TIRES
THE RIGHT REAR TREAD COMPLETELY SEPARATED FROM THE TIRE. THE TIRE DEALER WHO REPLACED THE ENTIRE SET SAID THAT ALL THE TIRES WERE COMING APART. THE ONLY REASON WE REALIZED WE HAD A PROBLEM WAS THE CAR HAS A TIRE CONDITION/PRESSURE INDICATOR AND THE CAR WAS RIDING ROUGH. MY HUSBAND INSPECTED THE TIRES ON SEVERAL DIFFERENT OCCASIONS AND NEVER NOTICED THE TREAD SEPARATING. I ALSO TOOK MY CAR TO A TIRE DEALER ON TWO SEPARATE OCCASIONS WHEN I FIRST NOTICED THE LIGHT INDICATOR. THE TIRE DEALER NEVER NOTICED THE TREAD COMING APART EITHER. WE ONLY REALIZED WE HAD A PROBLEM WHEN THE RIDE BECAME VERY ROUGH. MY HUSBAND CHANGED THE TIRE AND PLACED THE SPARE ON THE CAR UNTIL I COULD GET TO THE TIRE DEALER.( DOT NUMBER: 95S TIRE SIZE: P205/70R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727343August 9, 2000
TIRES
ON 8/4/00 WE WERE HAVING OUR TIRES ROTATED BY AMERICA'S TIRE STORE IN FOLSOM, CA. THEY SHOWED US THE PASSANGER FRONT TIRE WAS BEGINNING TO PEEL. ABOUT 20% OF THE TIRE WAS AFFECTED. WITH THE REPORTS I'M HEARING ABOUIT THE OTHER FIRESTONE TIRES I WANTED TO REPORT THIS. WE KEPT THE TIRE FOR EVIDENCE JUST IN CASE IT IS NEEDED.( DOT NUMBER: W2M0 F6L TIRE SIZE: 205/70/R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867114August 8, 2000
TIRES
PE00-020, TIRE SIZE 20570R15 ORIGINAL EQUIPMENT ON 2000 TOYOTA SIENNA, WITH 800 MILES ON THE VEHICLE, DRIVER'S REAR TIRE WIRE BROKE IN THE TIRE, CAUSING TIRE TO HAVE A BLOWOUT AND SHRED APART. FIRESTONE REPLACED TIRES WITH THE SAMETYPE OF TIRES. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866985August 7, 2000
SUSPENSION:FRONT
WHILE TRAVELING STEERING WHEEL PULLS TO LEFT AT ALL TIMES. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK THE CONSUMER REQUESTED TO REPURCHASE BASED ON LEMON LAW OF THE STATE, BUT WAS DENIED BY THE MANUFACTURER STATING THAT THE VEHICLE WAS NOT DEFECTIVE BASED ON EXPERT INSPECTION. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726826August 6, 2000
POWER TRAIN
SPEEDOMETER NOT WORKING AT STARTUP. AFTER SOME DRIVING, THE NEEDLE BEGINS TO REGISTER. DEALERSHIPS SAYS A "STICKY SUBSTANCE" (??) CAUSED INOPERATIVE NEEDLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726818August 6, 2000
SUSPENSION:FRONT
CONSTANT PULL TO RIGHT. TIRES ROTATED AND THEN SEVERE VIBRATIONS AT 60 MPH. NEW TIRES AT 17,500 MILES AND REPLACED INNER RACK RODS, BUT PULL CONTINUES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726822August 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
SEVERE VIBRATION AT 60 MPH. EXIT HIGHWAY AND TOWED VAN TO DEALERSHIP. STATE REAR BRAKE DRUMS "WARPED FROM HEAT" AND WERE REPLACED. BRAKE SHOE MAY BE STICKING! PLEASE EXPLAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726823August 6, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR STICKS TIGHTLY. DIFFICULT TO OPEN BOTH FROM OUTSIDE AND INSIDE. DEALERSHIP SAYS SPILLED JUICES BUT NOT. DOOR LATCHES REPLACED RELUCTANTLY. THIS IS A SAFETY CONCERN! PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553337August 1, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CHECK ENGINE LIGHT CAME ON BECAUSE METAL CHIPS ARE PRESENT IN TRANSMISSION VALVE BODY WHICH CAUSED TRANSMISSION TO LOCK-UP. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866506August 1, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVERY TIME VEHICLE GOES THROUGH A PUDDLE OF WATER AIR CONDITIONER LIGHT FLASHES, AND AIR CONDITIONER BECOMES DISABLED. WARM/MOIST AIR COMES OUT. WHY IS CONSUMER TRYING TO DEFROST WINDSHIELD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866310July 31, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
ENGINE CHECK LIGHT CAME ON DUE TO A DEFECTIVE TORQUE CONVERTER WHICH IS ON BACK ORDER. THIS SEEMS TO BE A WIDE SPREAD PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726259July 30, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I TOOK MY NEW VAN 6 TIMES TO 2 DEALERS TO GET THE PROBLEM FIXED BUT THEY COULD NOT. I FILED A CASE WITH TOYOTA'S ARBITRATION PROGRAM NCDS (CASE#1200092) DECLARING MY VEHICLE AS A LEMON AND ASKING TOYOTA TO REPURCHASE THE VEHICLE. NCDS DENIED MY REQUEST ON ABSURD GROUNDS. TOYOTA CLAIMED IN DEFENSE THAT THE VEHICLE IS SAFE TO DRIVE CONTRADICTING THE OWNER'S MANNUAL ITSELF. THE MANUAL WARNS OWNER NOT TO DRIVE THE VEHICLE UNDER THE CONDITIONS MY VEHICLE WAS IN TO PREVENT PERSONAL INJURY AND DAMAGE TO THE VEHICLE. AFTER GETTING FRUSTRATED WITH NCDS AND MY NEW $30,000 VAN OUT OF SERVICE FOR MORE THAN 3 MONTHS, I FINALLY HAD A THIRD DEALER FIX THE PROBLEM. AMERICAN CONSUMERS DO NOT HAVE TO COMPROMISE SAFETY AND UNDERGO SUCH A PAIN FOR MANUFACTURER'S OR DEALERS' MISTAKES. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866095July 26, 2000
TIRES:TREAD/BELT
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S HOUSE. BOTH FRONT DRIVER'S AND PASSENGER'S TIRES WERE FLAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725791July 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR
MANUAL SLIDING DOOR - ON THE DRIVER SIDE, THE MANUAL SLIDING DOOR RATTLES WHEN THE CAR IS IN MOTION. TRANSMISSION - WHEN THE CAR IS IN REVERSE, THE CAR MAKES A LOAD THUMPING NOISE, WHILE IT IS IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725498July 15, 2000
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
MALFUNCTION INDICATOR LAMP (CHECK ENGINE LIGHT) CAME ON AT 64 MILES AND REMAINS ON. GAS TANK NOT EMPTY AND GAS CAP IS ON SECURELY. DEALER SERVICE CENTER ADVISED THAT THIS IS DUE TO AN INACCURATE TRANSMISSION CODE BEING THROWN, AND I SHOULD CONTINUE DRIVING THE VEHICLE WHILE THEY WAIT FOR A TSB FROM TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725308July 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
A LOUD CLUNKING NOISE COMES FROM REAR BRAKES WHILE BACKING AND STEPPING ON BRAKE PEDAL. SOUNDS LIKE HITTING ANOTHER VEHICLE. TWO VISITS TO DEALER CAN FIND NOTHING WRONG MECHANICALLY. POTENTIAL SAFETY ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865103July 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
VEHICLE STALLED ,AND LEFT CONSUMER AND PASSENGER STRANDED ON HIGHWAY DUE TO FAILURE OF TRANSMISSION. DEALER PULLED OUT TRANSMISSION, AND SENT IT BACK TO FACTORY TO GET INVESTAGATED. A NEW TRANSMISSION WAS PUT ON, AND ABOUT 1000 MILES AFTERWARD WHEEL BEARING FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724428June 23, 2000
STRUCTURE:BODY:DOOR
THE DOORS ON MY 2000 SIENNA RATTLE SO LOUDLY THAT THE SOUND CAN BE HEARD OVER THE RADIO. IT SOUNDS AS IF THE DOORS ARE NOT COMPLETELY CLOSED. TOYOTA CONTENDS THE VAN IS OPERATING AS DESIGNED AND THE SOUND IS "BODY FLEX". THE NOISE IS VERY DISTRACTING TO A DRIVER AND COULD CONTRIBUTE TO CAUSING AN ACCIDENT..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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