Toyota Sienna Complaints

9,048 consumer complaints on file.

#735363October 28, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:MACPHERSON STRUT, ELECTRICAL SYSTEM:IGNITION
ON THE MORNING OF OCT. 27, MY WIFE DROVE THE CAR TO MID TOWN, MANHATTON. SHE DROVE THE CAR FROM A CAR PARK AT 43 STREET. SUDDENLY SHE HEARD A SLIGHT SOUND AND THE CAR LOST GEAR AND SLIDED TO THE MIDDLE OF THE STREET AND DEAD OFF. SHE PRESSED THE GAS PEDAL, NO REACTION. SHE USED BRA AND STEERING SUDDENLY STOPPED WORKING. THAT IS A BUSY STREET, A CAR ALMOST HIT HER. SHE PUT THE CAR BACK TO PARKING AND RESTARTED THE CAR AND DROVE AWAY. SHE THOUGHT THAT HAPPENED BECAUSE SHE FORGOT TO START. ( SHE FORGOT SHE DROVE 10 FEET FROM THE CAR PARK). THAT WAS A BUSY DAY, SHE FORGOT TELLING ME. ON THE AFTERNOON OF THE SAME DAY. I DROVE THE CAR TO BOSTON TO SEE AN CUSTOMER. ON THE WAY BACK, I FOUND THERE WAS A STRANGE SOUND WHENEVER I PRESSED THE GAS PEDAL IT SOUNDS LIKE AN OLD SHABBY CAR DRIVEN OVER 10 YEARS. I STOPPED ON THE SHOUDER AND CHECKED THE TIRES AND I COULD NOT FOUND ANYTHING. I DROVE BACK TO THE HIGH WAY I-91 SOUTH AGAIN, SUDDENLY, I HEARD AND STRANGE SOUND, THE CAR LOST GEAR AGAIN, IT BECAME SLOWLY AND SLOWLY. I PRESSED THE GAS PEDDLE HARDLY AND THAT WAS NO USE. I PRESSED THE EMMERGENCY LIGHTS AND CHANGE TO THE SLOW LANE. A TRUCK BEHIND ME REACHED ME FAST. MY CAR FORCED HIS TRUCK PASSED ME OVER THE SHOULDER BECAUSE THERE HAPPENED TO BE A CAR IN THE MIDDLE LANE. I WAS SHOCKED TO DEATH. WITHOUT THE TRUCK DRIVER'S ALERT AND SKILLFUL CHANGING LANE, I WOULD DEFINATELY A DEAD MAN. I STOPPED ON THE SHOULDER AND TRIED ALL DEARS, NONE OF THEM WAS WORKING. I RESTARTED THE ENGINEAND NO USE. I CALLED THE AAA TOW TRUCK AND I WAS TOWED BACK TO FORT LEE NEW JERSEY AT 2:30 IN THE MORNING. BEFORE THIS INCIDENCE, THE LEFT REAR STRUT WAS LEAKING, THEY CHANGED THE LEFT REAR SHOCK AND WE DID A TUNE UP AND ROTATE AND BALANCE 10/01/2000. BOTH ME AND MY WIFE RISKED OUR LIVES FOR TOYOTA'S DEFFECTS CARS. I WOULD NOT WANT TO RISK MY FAMILY LIVES TO THIS CAR AGAIN. I STRONGLY REQUIRE TOYOTA RECALLS THIS CAR. I WOULD RATHER BUY AN AMERICAN CAR. IF THEY DO NOT ALLOW US TO RETURN, CHANGE A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735048October 24, 2000
STRUCTURE:FRAME AND MEMBERS
I HAVE SEEN MOUSE INSIDE MY VAN. I THINK THERE IS SOME OPEN SPACE FROM WHERE A MOUSE CAN GET INTO THE VAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873736October 24, 2000
TIRES:TREAD/BELT
PE 00 020; CONSUMER TOOK VEHICLE TO FIRESTONE FOR ROTATION. BECAUSE STEERING WHEEL WAS VIBRATING, AND ATTENDANT TOLD HER THAT LEFT FRONT TIRE THREAD STARTED SEPARATING. FIRESTONE, P2057015, SHE HAS CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734861October 21, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734810October 20, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734697October 19, 2000
STRUCTURE:FRAME AND MEMBERS
I AM GETTING RAT INSIDE MY CAR FROM SOME OPEN SPACE COMMUNICATING FROM OUTSIDE.IT COULD BE FATAL WHEN YOU FIND MICE INSIDE YOUR CAR WHILE DRIVING AS YOU MAY GET PANIC.I THINK THIS IS A MANUFACTURE DEFECT SHOULD BE FIX BY MANUFACTURER AS SOON AS POSSIBLE BEFORE ANY FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873320October 18, 2000
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR CAME OFF OF THE TRACKS. DEALER HAS REPAIRED THE VEHICLE, AND PROBLEM HAS REOCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734518October 17, 2000
STRUCTURE:BODY:DOOR
THE POWER SLIDING DOOR DOES NOT STOP CLOSING UNLESS IT HIT AN OBJECT OR STANDING AT A SPECIFIC ANGLE. TOYOTA CUSTOMER SUPPORT IS UNABLE TO PROVIDE ANY INFORMATION ABOUT THE FORCE AT WHICH DOOR CLOSES TO ENSURE SAFETY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734494October 17, 2000
TIRES:SIDEWALL
SIDEWALL OF TIRE DELAMINATED OR SEPARATED.*AK (DOT NUMBER: W2VF TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007025October 14, 2000
TIRES
ALL 4 TIRES DEVELOPED "KNOTS". ONE TIRE WORE ODDLY TO THE BELTS. CAR WAS BALANCED AND ALIGNED. TIRES HAVE BEEN ROTATED REGULARLY PRESSURE HAS BEEN MAINTAINED AT ALL TIMES EVEN THOUGH THERE WAS PLENTY OF TREAD LEFT. THEY BECAME UNUSABLE. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734317
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734317October 14, 2000
TIRES
ALL 4 TIRE DEVELOPED "KNOTS". ONE TIRE WORE ODDLY TO THE BELTS. CAR WAS BALANCED AND ALIGNED. TIRES HAS BEEN ROTATED REGULARLY. PRESSURES HAD BEEN MAINTAINED AT ALL TIMES. EVEN THOUGH THERE WAPLENTY OF TREAD LEFT, THEY BECAME UNUSABLE. (DOT NUMBER: W2M0 TIRESIZE: P205/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555755October 11, 2000
TIRES:SIDEWALL
FIRESTONE TIRE P205 70 R15 EXPERIENCED A HOLE IN THE SIDE OF THE TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733966October 10, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WITH LESS THAN 15,000 MILES ON MY VAN, THICK GREY SMOKE BEGAN POURING OUT OF THE BACK AT STARTUP. I TOOK IT IN TO HAVE THE OIL CHANGED (NOT THE DEALER). IT WAS SUGGESTED THAT I TAKE THE CAR TO THE DEALER, ESPECIALLY IF IT LOST OIL (WHICH IT DID). THE DEALER FOUND EXCESSIVE SLUDGE BUILD UP. THEY SAID THEY HAD TO CLEAN SLUDGE FROM THE CYLINDER HEADS AND CAMSHAFTS, AND REPLACE THE VALVE COVERS, STEM SEALS AND RELATED GASKETS AND THE R&R ENGINE OIL PAN. THEY ALSO SAID THEY CLEANED THE SLUDGE FROM THE PAN OIL PUMP AND PICK UP SCREEN, AND THE CAM CAPS WERE SCORED DUE TO LACK OF OIL LUBRICATION. THE ONSITE SERVICE MANAGER (WHO SUPPOSEDLY SPOKE TO THE REGIONAL SERVICE MANAGER) SAID THE SLUDGE BUILD UP WAS OUR FAULT AND REFUSED TO HONOR THE WARRANTY. WE PAID $2670.82 FOR THE REPAIRS. I'VE HAD THE CAR BACK LESS THAN A WEEK, BUT SO FAR NO MORE PROBLEMS. I FEEL THAT A CAR WITH LESS THAN 15,000 MILES ON IT SHOULD NOT HAVE HAD THIS KIND OF PROBLEM, AND SHOULD HAVE BEEN COVERED BY THE WARRANTY. I'VE TALKED TO SEVERAL OTHER OWNERS OF TOYOTAS WHO HAVE HAD SIMILAR PROBLEMS. EVEN THE TOYOTA PEOPLE IMPLIED THEY'VE SEEN THIS TYPE OF PROBLEM OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733325October 3, 2000
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
THE VEHICLE'S RIGHT REAR WHEEL ALONG WITH THE AXLE/SPINDLE CAME OFF AFTER THE SPINDLE/AXLE SNAPPED WHILE DRIVING AT HIGH SPEED ON I-10 WESTBOUND NEAR POMONA, CA ON 9/22/2000 NIGHT. THE VEHICLE WENT TOTALLY OUT OF CONTROL AND CRASHED INTO THE CONCRETE CENTER DIVIDER AND FINALLY LANDED ON TOP OF THE CONCRETE DIVIDER WITH DIRECTION FACING EASTBOUND.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#733370October 3, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733244October 2, 2000
TIRES
AT 65MPH, TIRE SENSOR INDICATED PROBLEM. UPON REMOVING THE FRONT LEFT FIRESTONE AFFINITY TIRE, FOUND A 7.5" SEPARATION BETWEEN THE TREAD AND THE INTERIOR SIDEWALL, WITH THE STEEL BELT IN VIEW. FURTHER INSPECTION REVEALED SIMILAR WEAR ON FRONT RIGHT TIRE. NORMAL PRESSURES AND ALIGNMENT HAD BEEN MAINTAINED THROUGH ROUTINE SERVICE. LOCAL FIRESTONE DEALER CLAIMS TIRE WAS NOT DEFECTIVE, DESPITE TOYOTA INDICATIONS TO THAT EFFECT AND SIMILAR EXPERIENCES WITH OTHER FIRESTONE TIRES. ALTHOUGH I HAVE REPLACED ALL FOUR TIRES, I HAVE RETAINED THE DEFECTIVE TIRE TO SUPPORT INVESTIGATION. DIGITAL PHOTOS OF THE TIRE ARE ALSO AVAILABLE. *AK (DOT NUMBER: W2VFAIT099 TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733071October 1, 2000
TIRES
TIRE BLEW OUT SUDDENLY AND SHREDDED BEFORE WE COULD STOP. THE TIRE WAS ONLY 9 MONTHS OLD AND HAD ABOUT 11,000 MILES ON IT. NO ROAD HAZARDS (LIKE NAILS,ETC) WERE FOUND TO HAVE CAUSED THE BLOW OUT. (TIRESIZE: 21565R15)( DOT NUMBER: TIRE SIZE: 21565R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733132October 1, 2000
POWER TRAIN:AXLE ASSEMBLY
THE VEHICLE LOST CONTROL AND CRASHED INTO THE CONCRETE MEDIUM DIVIDER AND LANDED ON TOP OF IT AFTER THE RIGHT REAR-AXLE SNAPPED AND THE WHEEL CAME OFF WHILE DRIVING AT 60MPH ON I-10 IN POMONA , CA ON 9/22/2000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#732711September 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE MOTOR ACUTATOR FOR THE ABS SYSTEM WAS FOUND TO BE DEFECTIVE AS INDICATED BY A ABS WARNING LIGHT. THE DEALER SAID THE ITEM WAS NOT COVERED UNDER THE WARRANTY AND THE COST TO REPAIR WAS $1300.00 FOR PART AND $300.00 FOR LABOR. THE DEALER INDICATED THAT I WOULD HAVE NO ABS ON THE VEHICLE BUT THAT IT WAS SAFE TO DRIVE. I SPOKE WITH A SERVICE REPRESENTATIVE NAMED MARK. I THINK THAT THE ABS SYSTEM IS A SAFETY DEVICE AND SHOULD BE FIXED BY THE MANUFACTURER. I AM SERIOUSLY CONCERNED THAT IF THIS SYSTEM DECIDES TO MALUFUNDTION BECAUSE OF A DEFECTIVE PART THAT THE VEHICLES BRAKES COULD BE AFFECTED CAUSING A SERIOUS WRECK AND PUTTING MY FAMILY IN HARMS WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#732728September 28, 2000
UNKNOWN OR OTHER
LOCK/LATCH THAT HOLDS SLIDING DOOR OPEN HAS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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