Toyota Sienna Complaints

9,048 consumer complaints on file.

#893629August 7, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCKING MECHANISM AND THE DOOR HANDLES ON SLIDING DOORS ON BOTH SIDES OF VEHICLE FAIL TO OPERATE PROPERLY. CONSUMER HAS DIFFICULTY OPENING BOTH SIDE DOORS, AND LATCH FAILS TO CATCH PROPERLY, ALLOWING DOORS TO OPEN DURING OPERATION OF VEHICLE. DEALERSHIP HAS EXAMINED VEHICLE NUMEROUS TIMES, AND FAILED TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749934August 6, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
THE CENTER REAR SEAT BELTAPPEARS VERY UNSAFE. WHEN LOCKED IN PLACE, MY CHILDREN CAN EASILY LOOSEN THE BELT WITH JUST THE TOUCH OF THEIR FINGERS. THE BELT DOES NOT COME OUT OF THE LOCK, BUT IT MOVES THE TIGHTNESS AND THE KIDS ARE SITTING WITHOUT ANY RESTRAINT. THEY ARE ABLE TO GET UP AND MOVE AROUND! I TOOK IT TO THE LOCAL DEALER (MAROONE TOYOTA 4050 WESTON ROAD-INVOICE #TOCS317153) ON 7/9/01. I WAS TOLD THAT THAT IS JUST HOW IT IS DESIGNED AND THERE IS NOTHING WRONG. WHEN I ARGUED HOW UNSAFE IT WAS, I WAS TOLD MAYBE I SHOULD NOT PUT YOUNG CHILDREN IN THAT SEAT. HOW CAN THIS BE??? ALL OF MY SEATS NEED TO BE UTILIZED WITH MY LARGE FAMILY AND MY KIDS FRIENDS. PLEASE TELL ME IF YOU HAVE GOTTEN ANY OTHER COMPLAINTS ON THIS. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893231August 1, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 55MPH AIR BAGS DIDNOT DEPLOY WHEN ANOTHER VEHICLE PULLED IN PATH AND CONSUMER REARENDED THE VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749163July 25, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I AM CURIOUS IF ANY REPORTS ABOUT POTENTIAL BRAKE PROBLEMS HAVE BEEN SUBMITTED. I HAVE MY BRAKES CHECKED FREQUENTLY AS THEY SQUEAK CONTINUOUSLY AND DON'T SEEM TO STOP THE VEHICLE AS THEY SHOULD. THERE IS ALSO A PULLING TO THE RIGHT SIDE WHEN BRAKING AT ANY SPEED, WORSE AT HIGHER SPEEDS. I HAVE BEEN TOLD BY A LOCAL DEALER THAT THERE ARE NO RECALLS, YET HAVE HEARD FROM OTHERS THAT THERE HAS BEEN. A SEARCH HERE TURNED UP NOTHING. I AM JUST TRYING TO KEEP MY FAMILY SAFE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562193July 23, 2001
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING ON THE HIGHWAY, VEHICLE SUDDENLY LOST POWER AND STARTED SLOWING DOWN VERY QUICKLY FORM THE HIGH SPEED THAT CONSUMER WAS DRIVING, VEHICLE WAS TOWED AND CONSUMER WAS INFORMED THAT THE TRANSMISSION HAD GIVEN, CONSUMER HAS HAD TRANSMISSION REPLACED TWICE, ALSO THE TORQUE CONVERTER REPLACED.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748944July 23, 2001
TIRES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748952July 23, 2001
TIRES:TREAD/BELT
THE THREAD ON THE TIRES SEEMS TO BE SEPARATING. THE VERY FAR EDGES OF THE TIRES SEEM TO BE PEELING OFF. WHERE CAN I TAKE MY VEHICLE TO HAVE IT INSPECTED?*AK (TIRESIZE: 215-65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748852July 20, 2001
TIRES:TREAD/BELT
TREAD SEPARATED ON FIRESTONE TIRE IN A SIMILAR MANNER TO FORD EXPLORER RECALLED TIRES. TOOK TIRE TO TOYOTA DEALER WHO INITIALLY ADVISED ME TO TAKE TIRE TO A FIRESTONE SERVICE CENTER. LATER TOYOTA SERVICE DEPARTMENT ASSERTED THAT TREAD SEPARATED BECAUSE VEHICLE WAS DRIVEN WHILE TIRE WAS NOT PROPERLY INFLATED. TOYOTA DEALER OFFERED TO REPLACE TIRES HOWEVER. I STILL HAVE SEPARATED TIRE AND I WILL TAKE PHOTOGRAPHS. I INTEND TO KEEP SEPARATED TIRE IN MY POSSESSION. APPROXIMATELY 20 MINUTES PRIOR TO TREAD SEPARATION, I PUT AIR IN TIRES. I DROVE ON THE INTERSTATE AND ABOUT 2 MILES OFF OF THE INTERSTATE IS WHERE THE TREAD SEPARATED. IT IS MY UNDERSTANDING THAT THIS PARTICULAR TIRE IN NOT CURRENTLY PART OF THE FIRESTONE RECALL BUT I WOULD LIKE YOUR AGENCY TO NOTE THIS REPORT OF THE PROBLEM THAT I EXPERIENCED WITH THE AFFINITY TIRE. (DOT NUMBER: W2VFAAT050 TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748677July 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 30,874 MILES OUR VAN STARTED BLOWING BLUE SMOKE. WE TOOK IT TO THE DEALER WHO TOLD US THAT THE ENGINE HAD "SLUDGED UP" AND WOULD REQUIRE AT LEAST $3,000 TO FIX. WE WERE ALSO TOLD THAT IT WASN'T COVERED BY WARRANTY (3 YEAR/36,000 MILES). WE ASKED WHY AND WERE TOLD THAT THE SLUDGE COULD ONLY BE CAUSED BY LACK OF MAINTENANCE (OIL CHANGES). WE PRODUCED RECEIPTS SHOWING OIL CHANGES WERE DONE, BUT THE COMPANY STILL WON'T COVER THE WORK UNDER WARRANTY. WE HAVE SPOKE TO THE TOYOTA'S REGIONAL CUSTOMER RELATIONS ADMINISTRATOR AND GONE THROUGH THE TOYOTA PROVIDED ARBITRATION PROCEEDINGS TO NO AVAIL. WE WENT TO THE INTERNET AND SEARCHED UNDER "TOYOTA SIENNA SLUDGE" AND FOUND DOZENS OF OTHER PEOPLE HAVING THE SAME PROBLEM WITH THEIR SIENNAS AND WARRANTY COVERAGE. WE BELIEVE THE IS A DEFECT IN THE SIENNA V6 ENGINE CAUSING THE SLUDGE BUILD UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748686July 18, 2001
STEERING: STEERING WHEEL/HANDLE BAR
WHEN TURNING LEFT AND ACCELERATING, THE STEERING WHEEL "STICKS" AND MUST BE MANUALLY PULLED BACK TO CENTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892478July 11, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 35-40 MPH HIT ANOTHER VEHICLE HEAD-ON. NEITHER AIRBAG DEPLOYED. CONSUMER SUFFERED FROM NECK AND BACK PAIN. DAMAGE TO VEHICLE UNKNOWN.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892544July 11, 2001
STRUCTURE:BODY:DOOR
CONSUMER STATED THE SLIDING DOOR BUTTON GETS JAMMED INSIDE, AS A RESULT THE DOOR CANNOT BE LOCKED, OR THE DOOR BECOMES LOCKED WHEN BUTTON GETS STUCK, AND THE DOOR WILL NOT OPEN, DEALER ADVISED CONSUMER THAT SLIDING DOOR WILL NEED TO BE REPLACED AT THE CONSUMERS EXPENSE.*AK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747944July 6, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
WHILE DRIVING IN INTERSTATE 15 AT 70 MPH,I SUDDENLY LOST SPEED AND TACHOMETER WENT UP.THE ENGINE RUNNING BUT SPEED GOING DOWN.I JUST USE INERTIA TO PULL INTO THE MEDIAN. DEALER SAID THEY HAVE TO REPLACE TRANSMISSION.THIS IS A SERIOUS SAFETY PROBLEM,PLEASE ACT ASAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747945July 6, 2001
SUSPENSION:FRONT
LOUD POPPING IN FRONT WHEEL AREA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747953July 6, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF RIPPED OFF DRIVERS SIDE OF CAR AFTER IT WAS OPENED ON HIGHWAY. SUNROOF REMAINED ATTACHED ON PASSENGER SIDE CAUSING BROKEN GLASS TO SHOWER INTO CAR AND PROVIDING UNSAFE DRIVING CONDITIONS AT 75MPH. TOYOTA REFUSES TO ACKNOWLEDGE IT IS A FACTORY DEFECT EVEN WHEN ONE OF THEIR DEALERS HAS EVIDENCE THAT SUNROOF GLASS WAS NEVER PROPERLY ADHERED TO SUNROOF MOUNTING BRACKETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747994July 6, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PUSH BUTTON ON BOTH SIDE SLIDING DOORS STICKS IN, PREVENTING LATCHING OF DOORS. HAVE TO JIMMY OUT THE PUSH BUTTON BEFORE THE DOOR WILL LATCH. LUBRICATION HELPS TEMPORARILY, BUT THE PROBLEM WORSENS DURING HOT DAYS. SERVICE DEPT. AT DEALER SAYS THAT THIS IS DUE TO A PROBLEM WITH THE LATCH ASSEMBLY. REPLACING IT, BUT NO GUARANTEE IT WON'T HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892082July 6, 2001
TIRES
LEFT FRONT AND RIGHT REAR FIRESTONE AFFINITY TIRES SIZE: P215/65R15, EXPERIENCED BLOWOUTS WITH APPROXIMATELY 24,000 MILES ON THEM ON A 1998, TOYOTA, SIENNA. *AK FIRST BLOWOUT OCCURRED IN THE TREAD OF THE TIRE, THE SECOND BLOWOUT OCCURRED IN THE SIDEWALL, CONSUMER STATES THEY EXPERIENCED SEVERAL PUNCTURES IN THE TIRES PRIOR TO THE BLOWOUTS, DOT NUMBER W2VFA1A160. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747888July 5, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE IS FULL OF SLUDGE, THERE WAS NEVER ANY WARNING LIGHT OR SYSTEM CHECK THAT INDICATED THE ENGINE HAD ANY PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891665June 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPON STARTING UP AND NORMAL OPERATION OF VEHICLE, SMOKE WILL COME FROM EXHAUST. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THERE WAS OIL ALL OVER AND THROUGHOUT ENGINE, CAUSING SMOKE. FACTORY REPRESENTATIVE VOIDED WARRANTY, AND INFORMED CONSUMER THAT REPAIRS WERE AT HER EXPENSE, APPROXIMATELY $5000.00. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747442June 26, 2001
SUSPENSION:FRONT
UNSTABLE SUSPENSION, VAN PULLS TO LEFT, RECURRING ELECTRICAL FAILURES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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