Toyota Sienna Complaints

9,048 consumer complaints on file.

#10045374November 3, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NUMEROUS TIMES, THE BUTTON ON THE DRIVERS SIDE SLIDING DOOR HAS GOTTEN STUCK IN THE "IN" POSITION. IT WILL NOT COME BACK OUT, AND CAUSES THE DOOR NOT TO LATCH. THE DOOR LITERALLY DOES NOT CLOSE. THIS IS VERY DANGEROUS SINCE I DRIVE MY GRANDCHILDREN IN THE VEHICLE OFTEN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045173October 31, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
AFTER A BLOWOUT ON MY LEFT FRONT TIRE ON MY 2002 TOYOTA SIENNA XLE, I DISCOVERED THAT THE LUG NUTS DESIGNED FOR THE ALUMINUM WHEELS DO NOT FIT THE STEEL WHEEL OF THE FULL SIZE SPARE, AND TOYOTA DOES NOT PROVIDE THE "ACORN" TYPE LUG NUTS FOR THE SPARE. THE LUG NUTS FOR THE ALUMINUM WHEELS DO NOT SEAT PROPERLY AGAINST THE STEEL WHEEL SPARE. I BELIEVE THAT NOT PROVIDING THE PROPER LUG NUTS FOR THE SPARE IS A SERIOUS OMISSION ON TOYOTA'S PART AND MAKES DRIVING WITH THE SPARE WITH THE IMPROPER LUG NUTS VERY DANGEROUS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044920October 28, 2003
STRUCTURE:BODY:DOOR
WHILE THE VEHICLE WAS PARKED THE MANUAL SLIDING DOOR CLOSED ON CHILD'S HEAD WHILE ENTERING THE VEHICLE. CHILD SUSTAINED NO INJURIES TO THE HEAD. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER WAS UNABLE TO DUPLICATE THE INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043663October 27, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT 107,000 MILES WHILE DRIVING THE MOTOR JUST CUT OFF. THEN WOULD NOT START. I ALWAYS HAVE CHANGED THE OIL AT EVERY 3000 MILES. NOW MY MECHANIC SAYS THAT THE CAMSHAFT BROKE. THERE CAN BE NO OTHER ANSWER THAN THAT THIS ENGINE WAS A SLUDGE DEFECTIVE MOTOR FROM THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043611October 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
MY 2002 TOYOTA SIENNA BRAKES SQUEAK. THE SERVICE TECHNICIANS HAVE CHECKED THEM SEVERAL TIMES AND CAN'T FIND THE PROBLEM. TOYOTA KNOWS ABOUT THE PROBLEM AND IS SAID TO BE WORKING ON IT (SOMETHING WITH THE REAR BRAKE DRUMS). THEY CLAIM THAT THE BRAKES ARE SAFE AND WORK PROPERLY. HOW CAN THIS BE WITH SUCH A NOISE GOING ON? I DON'T WISH TO FIND OUT THAT THEY WERE INDEED NOT SAFE AFTER THEY FAIL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043523October 24, 2003
SEAT BELTS:REAR/OTHER
THE PLASTIC COVER/GUIDE FOR THE SHOULDER BELT ON THE PASSENGER SIDE MIDDLE ROW CAPTAIN SEAT CAME APART, CAUSING THE BELT TO STICK AND NOT RETRACT PROPERLY. DEALER REPLACED THE PART, AND WITHIN A DAY OR TWO THE NEW PART FAILED IN THE SAME WAY. RETURNED TO DEALER; THEY SAID 2 OTHER PEOPLE HAD THE SAME PROBLEM. DEALER SIMPLY REMOVED THE PART, WHICH IMPROVED OPERATION OF THE BELT; NOW IT SEEMS TO WORK, JUST LOOKS UGLY. *LA EA05-010.PCO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043347October 22, 2003
SERVICE BRAKES, AIR:DRUM
THE REAR BRAKES HAVE BEEN SQUEAKING WITHIN THE FIRST YEAR WITH LESS THAN 10,000 MILES. THE LOCAL DEALER INSPECTED AND TRIED TO CORRECT THE PROBLEM THREE TIMES WITH NO IMPROVEMENT. ON 03/12/2003, THE DEALER WORKED ON THE SQUEAKING BRAKES THE THIRD TIME AND REPORTED THAT DEALER WILL CALLED TECHNICAL ASSISTANCE LINE AND WILL FOLLOW UP ON THIS ISSUE, CUSTOMER WILL BE ADVISED. HOWEVER, THE SQUEAKING BRAKES ONLY GET WORSE AND NEVER HEAR FROM NEITHER DEALER NOR TOYOTA. I CALLED TOYOTA DIRECTLY AND THEY TOLD ME IT WAS THE FEDERAL GOVERNMENT CHANGE IN THE WAY MANUFACTURES MAKE BRAKES SHOES. I CAN NOT BELIEVE THAT TOYOTA BLAME THIS CONTINUE EXCESSIVELY SQUEAKING BRAKES PROBLEM TO FEDERAL GOVERNMENT. PLEASE FILE YOUR COMPLAINT IF YOU HAVE THE SAME PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043206October 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREVIOUSLY FILED COMPLAINT OD ID #: 10033210 REGARDING ROTORS. I RECENTLY HAD THEM REPLACED UNDER WARRANTY BECAUSE WHEN BRAKING HARD TO AVOID AN ACCIDENT I HEARD METAL TO METAL FROM FRONT BRAKING SYSTEM AND THE CAR WASN'T STOPPING. ALSO HAD SLIGHT SHIMMY IN STEERING UPON REGULAR BRAKING. WAS TOLD THAT ROTORS WERE WITHIN THE SPECIFICATIONS BUT SINCE THEY COULD NOT TURN/SAND THEM AGAIN BECAUSE THEY HAD BEEN DONE ONCE BEFORE AND WOULD BE TOO THIN AND THAT THEY WERE "WARPED" THEY WOULD REPLACE THEM UNDER WARRANTY "THIS ONE TIME ONLY." THE FIRST TIME THEY WERE TURNED AND SANDED - APPROXIMATELY 15,000 MILES. THIS TIME THEY WERE REPLACED - 22,000 MILES. THIS IS NOT NORMAL AND I DO NOT FEEL SAFE DRIVING THIS CAR! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043021October 16, 2003
TIRES
SEVERE PREMATURE WEAR ON PEPBOYS FUTURA LITE P215-65R15 TIRES, AFTER 20,000 MILES. PEPBOYS REFUSING TO REPLACE OR REFUND, DESPITE 70,000 MILE WARRANTY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044095October 16, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER RECEIVED RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE. DEALER WAS CONTACTED ON 08/15/2003. DEALER DID NOT HAVE THE PARTS, AND COULD NOT PROVIDE INFORMATION AS TO WHEN THE PARTS WOULD BECOME AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044128October 16, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA RECALL 03V291000 CONCERNING FUEL TANK LEAKAGE: UNABLE TO GET RECALL HONORED BECAUSE NO PARTS WERE AVAILABLE. JIM WHITE TOYOTA,TOLEDO OHIO. 419 841 6681. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042975October 15, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2004 TOYOTA SIENNA CE MODEL SLIDING DOORS PROBLEM. BOTH SLIDING DOORS INSIDE PANELS POP UP AT LEAST 1 INCH FROM THE DOOR FRAME. THIS CAUSING THE SLIDING DOOR JAM DURING OPENING & CLOSING. ONE SIDE OF THE DOOR FAILED TO OPEN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041736October 13, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK REPLACEMENT STILL NOT COMPLETED AFTER 30 DAYS WAITING FOR LOCAL DEALERSHIP TO COMPLETE RECALL PROCESS. I AM TOLD THERE IS A DELAY IN THE PART SUPPLY BUT TOYOTA CORPORATE CLAIMS THERE IS NOT RESTRICTION IN PARTS SUPPLY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041664October 12, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SUDDEN MASSIVE FUEL LEAKAGE UNDER MY NEW 2004 TOYOTA SIENNA MINI VAN UNDER NORMAL OPERATION CONDITION. I BOUGHT A NEW 2004 TOYOTA SIENNA FROM THE DEALER IN MARCH 2003. WHEN I STOPPED THE VEHICLE AT A TRAFFIC LIGHT, ALL OF A SUDDEN A MASSIVE FUEL LEAKAGE UNDER THE VEHICLE. THE FUME OF THE FUEL FILLED UP THE PASSENGER COMPARTMENT. ALL PASSENGERS NEEDED TO BE IMMEDATELY EXITED THE VEHICLE. THE VEHICLE HAS LESS THAN 1400 MILES AND DID NOT HAVE ANY ACCIDENT OR EVEN A SLIGHT IMPACT BEFORE. BEFORE THE INCIDENT, THE VEHICLE HAS BEEN FIXED BY THE DEALER FOR A RECENT TOYOTA RECALL FOR FUEL TANK ISSUE. THE VEHICLE HAS BEEN TOWED BACK TO THE NEAREST DEALER FOR FURTHER INVESTIGATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042685October 9, 2003
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SIDE SEAT BELT IN MIDDLE ROW OF THE CAPTAIN CHAIR WILL NOT RETRACT. DEALER IS AWARE OF THE PROBLEM. DRIVER IS CONCERNED BECAUSE HE PICKS UP AND TRANSPORTS CHILDREN FROM PLACE TO PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041431October 8, 2003
STRUCTURE:BODY:DOOR
ON OUR 2000 TOYOTA SIENNA. THE POWER DOOR UNIT IS SPORADIC IN ITS OPERATION. WE HAVE HAD THIS PROBLEM FOR 2 1/2 YEARS. THE SERVICE DEPARTMENT KEPT TELLING US THAT THE DOOR NEEDED TO BE RESET. UNTIL THE WARRANTY NOW THE TELL US THE ACTIVATOR NEEDS TO BE REPLACED AT OUR COST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041326October 6, 2003
ENGINE AND ENGINE COOLING
HESITATION, BOGS ON A ACCELERATION, DELAY IN A ACCELERATION NO POWER FOR A FEW SECONDS. LOOSES SPEED AND CARS BEHIND CATCH UP VERY QUICKLY AND WORRIED ABOUT GETTING HIT IN REAR END. MY WIFE REFUSES TO DRIVE AND HAD TO PULL OFF ROAD TWICE TO AVOID REAR END COLLISION. TOYOTA DEALER FELT THE PROBLEM, BUT I HAVE NO OFFER FOR REPAIRS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041229October 4, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
MY ENGINE LIGHT IS ON AND IT ALL MAY BE FROM THE GAS CAP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041193October 3, 2003
ELECTRICAL SYSTEM
MY 2000 TOYOTA SIENNA XLE HAVE EXPERIENCE FAILURE IN THE DRIVER'S SIDE POWER WINDOW. THE WINDOW WOULD HAVE ENOUGH POWER IN OPENING BUT NOT CLOSING. THE MECHANIC INDICATED THAT MOTOR IN THE WINDOW NEEDED TO BE REPLACED. THE COST AND LABOR IS $322.62. I NOTICED THE COMPLAINTS SECTION, THAT THIS INCIDENT HAPPENS MOST OF THE TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042133October 1, 2003
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE FRONT WINDOW EXPLODED.*MR MARCH 2003 THE FRONT WINDOW ON THE PASSENGER SIDE EXPLODED SENDING GLASS FLYING THROUGHOUT THE CAR. AGAIN IN AUGUST 2003 THE REAR PASSENGER SIDE WINDOW ON THE DRIVER SIDE EXPLODED. THE COST OF REPAIR WERE OVER $400.00, AND THE CONSUMERS BELIEVED THAT PRODUCT WAS CLEARLY A DEFECT AND THE DEALERSHIP SHOULD BE RESPONSIBLE FOR PAYING FOR REPAIRS. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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