Toyota Sienna Complaints

9,048 consumer complaints on file.

#10080407July 6, 2004
TIRES
SO FAR THERE IS NO FAILURE OF MY DUNLOP SP-40 TIRES OTHER THAN POOR TREAD WEAR. AT 17,000 MILES I WAS TOLD I NEEDED NEW TIRES. THE DUNLOP TIRES ARE SUPPOSED TO HAVE A 60,000 MILE LIFE. TOYOTA IS NOT ANY HELP AS OF THIS DATE. I ALSO E-MAILED DUNLOP MY COMPLAINTS AND GOT NO RESPONSE FROM THEM. I WAS TOLD THEY WERE JUST CHEAP TIRES. I KNOW FOR A FACT THAT MY TIRES HAVE BEEN ROTATED AT LEAST TWICE AND POSSIBLY A THIRD TIME. I REALLY DON'T FEEL THAT THE WEAR IS FROM POOR MAINTENANCE. I AM A STAY AT HOME MOTHER WHO DRIVES VERY LITTLE. IF SOMEONE WILL CHECK INTO THIS, I BELIEVE THERE HAVE BEEN NUMEROUS COMPLAINTS BOTH TO TOYOTA AND DUNLOP REGARDING THE WEAR OF THESE TIRES ON THE SIENNA MINIVANS!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081395July 6, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE WAS REPLACED BECAUSE OF AN ACCUMALATION OF SLUDGE WHICH DEVELOPED IN THE BASE OF THE MOTOR. THEN, ENGINE STALLED. THIS WAS THE THIRD ENGINE REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080468July 6, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR DOOR LATCH ON 98 SIENNA BROKE WHEN BEING OPENED NORMALLY. NO EXCESSIVE FORCE WAS USED. REAR HATCH IS NOW UNABLE TO BE OPENED FROM INSIDE OR OUT IN AN EMERGENCY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079229July 3, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SOME OF THE DOOR HANDLES ON MY 1998 TOYOTA SIENNA HAVE FALLEN OFF, AND I HAVE CONCERNS THAT IN A TRAFFIC ACCIDENT RESCUE PERSONNEL WOULD HAVE A DIFFICULT TIME GETTING ME OR MY CHILDREN OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080311July 2, 2004
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING DRIVER'S SIDE SLIDING DOOR LOCKED AND UNLOCKED FOR NO REASON. VEHICLE WAS TAKEN TO THE DEALERSHIP, WERE THEY REPLACED THE MOTOR LATCH AND A HINGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079151July 1, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE WINDOW BEGAN TO OPERATE INTERMITTENTLY, WOULD GO DOWN, BUT NOT UP UNTIL SEVERAL MINUTES WENT BY. FINALLY, THE WINDOW WOULD NOT OPERATE AT ALL, RESULTING IN A REPAIR COST OF $418. APPARENTLY, THIS IS A WIDESPREAD PROBLEM WHICH TOYOTA REFUSES TO DO ANYTHING ABOUT. IT APPEARS THAT THE WINDOW MOTORS USED ARE DEFECTIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080226June 30, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 10 MPH, THE ABS MALFUNCTIONED. EVEN WHEN DRIVING ON DRY PAVEMENT THE BRAKING DISTANCE INCREASED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE FAILED TWICE AT INTERSECTIONS, TWICE ATTEMPTING TO COME TO A STOP TO PARK AND ONCE WHEN GOING DOWN A HILL. (ALWAYS UNDER 10 MPH) *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080228June 30, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN A LATERAL COLLISION DURING WHICH ANOTHER VEHICLE RAN A STOP SIGN IN FRONT OF CONSUMER'S VEHICLE. CONSUMER'S VEHICLE HIT THE OTHER VEHICLE AT 25 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. BOTH DRIVER AND THE FRONT PASSENGER WORE SEAT BELTS. HOWEVER, BOTH DRIVER AND PASSENGER SUSTAINED MINOR INJURIES, AND WERE TRANSPORTED TO A LOCAL HOSPITAL. DEALER/ MANUFACTURER WERE NOT NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10073664June 25, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER RECEIVED RECALL 03V291000 CONCERNING FUEL TANK. THE FUEL TANK WAS REPLACED DUE TO FAULTY CONSTRUCTION. RECALL REPAIRS WERE PERFORMED, AND THE QUICK DISCONNECT SECTION CAME APART IN THE CONSUMER'S DRIVEWAY. DEALER EXAMINED THE VEHICLE, AND SIMPLY RECONNECTED THE QUICK CONNECT SECTION.*AK THE FUEL LINE BECAME DISCONNECTED CAUSING FUEL TO LEAK NEAR THE EXHAUST AND THE ENGINE TO FAIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079651June 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. A LOUD SQUEAKING NOISE WAS HEARD COMING FROM THE FRONT. VEHICLE SHOOK UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079563June 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE CLEANING THE VEHICLE CONSUMER'S SON INADVERTENTLY MOVED THE GEAR SHIFT LEVER. VEHICLE BEGAN TO ROLL BACKWARDS UNTIL THE GEAR SHIFTED WAS PLACED BACK IN PARK. THE GEAR SHIFT LEVER CAN BE MOVED, EVEN WHEN THE KEY IS NOT IN THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078408June 17, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10078323June 16, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2004 TOYOTA SIENNA LE -- THE AIR GENERATED BY THE A/C CYCLES FROM COOL/COLD TO WARM WHEN THE COMPRESSOR STOPS; THE AIR RETURNS TO COOL/COLD WHEN THE COMPRESSOR RE-ENGAGES. DEALER SAYS THIS IS NORMAL; IT MAY IN FACT BE NORMAL FOR THIS MAKE AND MODEL BUT IT IS VERY DIFFERENT FROM ANY OTHER AIR-CONDITIONED VEHICLE I HAVE EVER OWNED. I HAVE NEVER HAD THE AIR TEMPERATURE VARY AS MUCH DURING NORMAL OPERATION. THE DEALER SUGGESTED LEAVING THE A/C SET ON "RECIRCULATED AIR", BUT THIS CONTRADICTS THE INSTRUCTIONS FOUND IN THE OWNER'S MANUAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079391June 16, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING DRIVER'S DOOR OPENED AND CLOSED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075432June 15, 2004
ELECTRICAL SYSTEM
VSC AND ENGINE CHECK LIGHT CAME ON. WHEN I BROUGHT TO DEALER. THEY TOLD ME GAS CAP WAS NOT ON TIGHT. I THOUGHT THAT WAS AN INCORRECT DIAGNOSIS SINCE THE CAP WAS ON AND I HAD BEEN FILLING MY GAS FOR MORE THAN 3 YEARS. *AK THEY RESET THE VSC LIGHT AND GAVE ME CAR BACK AFTER CHARGING ME $98. LIGHT CAME BACK ON ONE WEEK LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076258June 15, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
A 3 YEAR OLD MOVED THE GEAR SHIFT LEVER ON THE STEERING COLUMN. THE CHILD EASILY MOVED FROM DRIVE TO NEUTRAL WITHOUT DEPRESSING THE BRAKE PEDAL AND THE GEAR SHIFT BUTTON. AS A RESULT, THE VEHICLE ROLLED FORWARD. DEALER NOTIFIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072153June 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED ON THE HIGHWAY. THE DEALER EXAMINED THE VEHICLE AND FOUND A BUILD UP OF SLUDGE IN THE ENGINE. A NEW ENGINE WAS INSTALLED. TWO YEARS LATER, THE SAME PROBLEM RECURRED AND A NEW ENGINE WAS NEEDED. *AK ON MARCH 22, 2004 THE CHECK ENGINE LIGHT HAD COME ON. ON MARCH 23, 2004 THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO SUGGESTED THAT SLUDGE WAS THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073449June 14, 2004
STRUCTURE:BODY:DOOR
THE SLIDING ELECTRONIC DOOR WILL NOT STAY CLOSED. WHEN THE DOOR WAS CLOSED, IT WOULD REOPEN ON ITS OWN. THE VEHICLE HAS BEEN EXAMINED TWICE BY THE DEALER. DEALER CLAIMED THAT THE ELECTRICAL DRIVE IN THE DOOR SHOULD BE REPLACED. *AK THE DOOR COULD BE OPENED AND CLOSED MANUALLY, BUT WITH DIFFICULTY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076104June 11, 2004
AIR BAGS:SIDE/WINDOW
RIGHT SIDE REAR WINDOW FELL OFF WHILE DRIVING AT 30 MPH. CONSUMER WILL SEND A PICTURE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075074June 9, 2004
ELECTRICAL SYSTEM
1. ELECTRIC SLIDING DOOR OPENS WHILE DRIVING. INTERIOR LIGHTS WON'T SHUT OFF WHILE DRIVING. CHECK ENGINE LIGHT STAYS ON. 2. DRIVER DISTRACTION. 3. TOYOTA "RESETS THE BRAIN" BUT IT IS JUST A MATTER OF TIME BEFORE IT FAILS AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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