Toyota Sienna Complaints

9,048 consumer complaints on file.

#10176990December 26, 2006
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE HESITATES WHEN ACCELERATOR IS PRESSED. VEHICLE 'SURGES' AT TIMES WHEN BRAKE IS DEPRESSED. SIMILAR TO OTHER COMPLAINTS NOTED IN THIS SECTION, MY SIENNA HAS A ROUGH TRANSMISSION, TIRES OCCASIONALLY SPIN OUT WITH NORMAL ACCELERATION FROM A PARKING LOT, TOLL BOOTH, ETC. REPEATED TRIPS TO DEALERSHIP BRING NO SATISFACTION: RESPONSE FROM DEALER IS THAT VEHICLE IS OPERATING WITHIN STANDARDS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177006December 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
HESITATION WHEN DOWNSHIFTING TO 1ST, THEN WHEN TRYING TO ACCELERATE IT FEELS AS IF NOTHING IS GOING TO HAPPEN SO YOU GIVE IT MORE ACCELERATOR AND THEN IT ACCELERATES TOO FAST, MOSTLY NOTICEABLE AS YOU TURN A CORNER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176875December 23, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE LIFTGATE ON MY 2004 TOYOTA SIENNA CLOSES UNINTENTIONALLY AND UNEXPECTEDLY. THIS PROBLEM STARTED A COUPLE OF MONTHS AGO. IT HAS TRAPPED ME SEVERAL TIMES NOW. I HAVE TO USE THE KEY (IN MY HAND OR POCKET) TO GET IT TO REOPEN. IT CLOSES SILENTLY SO THAT YOU DON'T KNOW THAT IT IS HAPPENING UNTIL IT IS TOO LATE. IT POSES A VERY DANGEROUS SITUATION FOR MY WIFE AND KIDS (9 AND 12) IF THEY WERE TO BE TRAPPED. I NOW AM CONSCIOUS OF THIS FAILURE AND WATCH FOR THE DOOR CLOSING AND SIMPLY QUICKLY MOVE OUT OF THE WAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176841December 22, 2006
SEAT BELTS:REAR/OTHER
THE SEAT BELT ON THE SECOND ROW OF THE TOYOTA SIENNA MINIVAN, BECOME INOPERATIVE UNDER NORMAL CONDITIONS. THE SEAT BELT WILL NOT RETRACT MAKING THE SEAT USELESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176682December 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
OIL GELLING RELATED DAMAGE-2000 TOYOTA SIENNA W/V6 WITH OIL GELLING. THIS ENGINE WAS REPAIRED UNDER TOYOTA'S SPECIAL REPAIR PROGRAM. THE ISSUE IS THAT THE REPAIR DOES NOT INCLUDE ENOUGH PARTS TO PROPERLY RETURN THE UNIT INTO SERVICE WITHOUT COMPRAMISING THE MAIN AND ROD BEARINGS, AS WELL AS THE REAR AND FRONT SEALS. I AM NOW FACED WITH A $1400 REPAIR BILL FOR THE REAR MAIN SEAL AT 65K MILES. I BELEIVE THAT THIS PORTION OF THE ENGINE WAS COMPRIMISED DO TO LACK OF OIL CASUED BY THE OIL GELLING. THE SCREEN WAS 85% BLOCKED AND SINCE THE MAIN AND ROD BEARINGS ARE THE FIRST TO BE FED OIL FROM THE PUMP, THEY HAVE EXPERIENCED ACCELERATED WEAR. I BASE THIS ON MY DISCOVERY WHEN AT THE DEALER. I AM AN ASE CERTIFIED AUTOMOTIVE TECHNICIAN WITH ENGINE SPECIALITY RATINGS, SO I CAN SPEAK AS AN EXPERT ON THIS MATTER. I TRIED TO DISCUSS WITH TOYOTA CORP AT THE LOCAL LEVEL AND THEY DO NOT SEE ANY REASON TO CONTINUE THE DISCUSSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176392December 18, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
1. NOTHING 2. HATCH WOULD NOT STAY UP/ FELL DOWN ON PERSON TRYING TO PUT STUFF IN HATCH 3. DEALERSHIP IS ORDERING PART. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10176482December 18, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I NOTICED ONE MORNING WHEN OPENING THE REAR LIFTGATE OF MY TOYOTA SIENNA THAT THE "DOOR" OR LIFTGATE VERY SLOWLY CAME BACK DOWN. THE NEXT TIME I USED IT IN A MORNING, I USED THE POWER LIFT, STOOD UNDER THE DOOR ONCE IT WAS FULLY OPENED AND IT CAME CRASHING BACK DOWN ON ME. NOW, I HAVE TO HOLD IT OPEN OR USE SOMETHING TO WEDGE IT OPEN. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10176242December 15, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT*: THE CONTACT STATED THE FRONT DRIVER SEATBELT BUCKLE DID NOT STAY LATCHED. THE RELEASE BUTTON ON THE SEATBELT WAS DEPRESSED A COUPLE TIMES, AND THEN THE BUCKLE LATCHED. AFTER THIS INCIDENT, THE SEATBELT NO LONGER STAYED LATCHED AT ALL. THERE WAS AN AUDIBLE CLICK WHEN THE BUCKLE WAS FORCEFULLY LATCHED INTO PLACE. ALSO, THE CONTACT STATED THAT THERE WAS DIFFICULTIES RELEASING THE BUCKLE AFTER THE FIRST INCIDENT. THE BUCKLE WAS FREE OF DIRT AND OTHER CONTAMINANTS. THERE WERE NO PICTURES OF REPAIR INVOICES AVAILABLE. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE COMPONENT WAS NOT UNDER ANY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176108December 14, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I'VE GOT A 2005 TOYOTA SIENNA XLE WITH THE POWER REAR HATCH. I THINK I'VE VERIFIED THE PROBLEM WITH THE HATCH NOT RETRACTING WHEN IT ENCOUNTERS AN OBSTACLE. LAST YEAR (FIRST YEAR OF OWNERSHIP) THE HATCH CLOSED ON ME AND WOULD NOT RETRACT. AND, I WAS PUSHING BACK ON THIS THING BY ARCHING MY BACK. I'M NOT SURE HOW I GOT OUT FROM UNDER IT BUT I DID. IT PRETTY MUCH FREAKED ME OUT. IT WAS COLD, AND THERE WAS SNOW ON THE VAN. THERE WAS ALSO AN ICE DAM IN THE GAP AT THE TOP OF THE DOOR. I ORIGINALLY ATTRIBUTED MY INCIDENT TO THIS ICE DAM. (BTW - CHRYSLER'S DON'T HAVE THIS PROBLEM BECAUSE THEY HAVE A PIECE OF PLASTIC ATTACHED TO THE DOOR THAT PREVENTS ICE FROM GETTING INTO THIS OPENING.) I CONTINUED TO TEST MY HATCH ON OCCASION FROM THEN ON ALL THROUGHOUT THE SUMMER AND THE FALL. IT WORKED JUST FINE UNTIL DEC 8, 2006. DEC 8, 2006, THE TEMPERATURE DROPPED TO 33 DEGREES FAHRENHEIT. IT WAS A CLEAR DAY. THERE WAS NO SNOW. THE HATCH WOULD NOT RETRACT WHEN I PULLED BACK ON IT. IT CLOSED - EVEN THOUGH I BEGAN APPLYING UPWARD PRESSURE WHILE IT WAS STILL 90% OPEN. IF I HAD BEEN BETWEEN THE CLOSING HATCH AND BUMPER, I COULD HAVE BEEN BADLY HURT. IF MY CHILDREN WERE THERE, IT COULD HAVE BEEN WORSE. I AM CONVINCED THAT WHATEVER IS BEING USED AS A SENSOR IN THE DOOR MECHANISM LOSES SENSITIVITY DURING FREEZING TEMPERATURES. I'M SUGGESTING THAT THE REASON THE FAILURE TO RETRACT CAN'T BE REPLICATED AT THE SERVICE CENTERS IS BECAUSE THE CAR HAS WARMED UP ENOUGH BY THE TIME IT GETS THERE, OR WHEN IT IS WORKED ON IN A HEATED GARAGE, THE SENSOR THEN BEGINS TO WORK CORRECTLY BECAUSE IT IS NOW "WARM". EACH TIME I'VE HAD THE PROBLEM, MY CAR WAS STONE COLD. IT SAT OUT OVERNIGHT DURING FREEZING OR NEAR FREEZING TEMPERATURES WHILE IN MY DRIVE WAY. THE ENGINE HAD NOT BEEN STARTED. I WAS USING MY REAR HATCH TO LOAD/UNLOAD THE VAN ONLY. NOW THAT THE TEMPERATURE HAS MOVED UP INTO THE 40'S-50'S, THE HATCH APPEARS TO RETRACT CORRECTLY WHEN IT ENCOUNTERS AN OBSTACLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175753December 11, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REAR BRAKES, BOTH, PADS COMPLETELY WORN AWAY OR SEPARATED FROM BACKING PLATE. THE VEHICLE HAS ONLY 22000 MILES ON IT. IN MY TYPE OF DRIVING, BRAKES NORMALLY LAST AT LEAST 40,000 MILES. FRONT BRAKES APPEAR TO BE OK, WEARING NORMALLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175734December 10, 2006
ELECTRICAL SYSTEM
I HAVE A COMPLAINT ABOUT SIENNA'S VSC SYSTEM. IT OVERREACTS SUDDENLY AND AT TOO MUCH A RATE, IN AN ANTICIPATED LITTLE SKIDDING THAT HAD BEEN EASILY CORRECTED MANUALLY IN MY PREVIOUS EXPERIENCE WITH OTHER CARS. I HAVE A 2005 SIENNA LE AWD. IT COMES WITH VSC, ABS, TRAC. I WAS CORNERING A 30 MPH LEFT TURN WITH THE VAN GOING 35 MPH ON HIGHWAY 431 IN NEVADA. IT WAS DOWN HILL, SO I WAS USING LOW GEAR (3) TO APPLY ENGINE BRAKING. IT WAS NOT SNOWING. THE ROAD WAS DRY WITHOUT SNOW. ON THE SIDE OF THE ROAD, THERE WERE SOME GRAVELS/SALTS. THE VAN VEERED TO THE RIGHT A BIT AS I WAS MAKING A WIDE TURN. IT WENT OFF THE LANE ABOUT 1 OR 2 FEET ONTO THE SHOULDER, BUT STILL ON PAVEMENT. ON THE SHOULDER, THE FRONT WHEELS SKIDDED BY A VERY LITTLE AMOUNT, WHICH IS ANTICIPATED AND NORMAL IN MY DRIVING EXPERIENCE AND HAD ALWAYS BEEN HANDLED WITH EASE. HOWEVER, THE VSC KICKED IN SUDDENLY, CAUSING THE VAN TO TURN TO THE LEFT TIGHTLY AND AT A VERY FAST RATE, INTO THE OPPOSITE LANE ON THE UNDIVIDED 2-LANE HIGHWAY. IT ALL HAPPENED IN A BLINK OF EYES. FORTUNATELY, THERE WAS NO TRAFFIC IN THE OPPOSITE LANE, AND I WAS ALERT ENOUGH TO QUICKLY STEER THE VAN BACK TO MY LANE, AVOIDING HITTING THE MOUNTAIN ON THE LEFT. THE VSC LIGHT DID COME ON IN FEW OTHER OCCASIONS, BUT THE VAN WAS NEVER OUT OF MY CONTROL IN THOSE CASES. FROM MY PAST DRIVING EXPERIENCE OF 20 YEARS (MANY OF WHICH WERE WITH SNOW), I REALLY FEEL THIS IS AN OVERCORRECTION BY THE VSC BY A HUGE AMOUNT. I AM STARTING TO FEEL VERY UNCOMFORTABLE THAT SUCH VSC REACTION CAN'T BE REDUCED (E.G., TO A SLOWER AND LESSER RATE) OR COMPLETELY TURNED OFF. IT'S WINTER TIME AGAIN AND I AM GOING TO SKI WITH MY FAMILY. IT REMINDS ME THAT I HAVE NOT FILED THIS COMPLAINT YET AND THAT I WILL HAVE TO BE DRIVING NERVOUSLY, WHO KNOWS WHEN VSC IS TO KICK IN AGAIN, BY HOW MUCH AMOUNT, OR AT WHAT RATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175573December 8, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE SLIDING SIDE DOORS OF THE VEHICLE WOULD NOT STOP CLOSING IF THERE WAS AN OCCUPANT IN THE WAY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175432December 7, 2006
EQUIPMENT
I THINK MY 2004 TOYOTA SIENNA LE HAS A PROBLEM, I CAN NOT CONTROL THE TEMPERATURE. IT'S EITHER TOO TOO HOT OR TOO TOO COLD. IT DOES IT BY ITSELF. IN THE MORNING WHEN I START THE CAR I USUALLY SET THE TEMPERATURE FOR BOTH FRONT AND REAR ALL THE WAY TO HOT POSITION. AFTER 15 OR 20 MINUTES WHEN I START DRIVING THE HOT AIR STARTS COMING FOR FRONT AND IN THE BACK IT STAY TOO COLD. THEN AFTER I REACH MY DISTANCE AND SHUT DOWN THE ENGINE THEN AFTER A COUPLE OF HOUR START THE VAN HEADING HOME ( TEMPERATURE CONTROLLER STILL IN THE HOT POSITION) IT STARTS TO BLOW HOT AIR BY ITSELF. EVEN IF I TRIED TO PUT THE TEMPERATURE CONTROLLER IN THE COLD POSITION IT STAY THERE BLOWING HOT AIR UNTIL I PARK THE CAR AND SHUT DOWN THE CAR AND LEAVE IT FOR A WHILE. I WENT TO THE DEALER AND HE TOLD ME EVERYTHING LOOKS OKAY AND THERE IS NO PROBLEM. HE DID NOT EVEN TEST ANYTHING) HE JUST TOLD ME WATCH IT AND COME BACK AGAIN. I CHECK ON LINE THERE A COUPLE OF PEOPLE HAVE THE SAME PROBLEM. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175436December 7, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, ELECTRICAL SYSTEM
INTERMITTENTLY THE BACK LIFT DOOR ON OUR 2004 TOYOTA SIENNA XLE MINIVAN CLOSES UNEXPECTEDLY. SO FAR, NO ONE HAD BEEN INJURED BY THE CLOSING DOOR, BUT WE HAVE HAD A COUPLE OF VERY CLOSE CALLS. THIS HAPPENS WHEN ONLY THE DOOR HAS BEEN RAISED USING THE REMOTE CONTROL AND MOST OFTEN ON COOL WET DAYS.. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175186December 5, 2006
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ELECTRICAL PROBLEM WITH FUSE #12 WHICH CONTROLS THE INTERIOR LIGHTS, CLOCK, AND REMOTE ACCESS-KEEPS BLOWING. ALSO THE DRIVER'S SEAT BELT WARNING LIGHT CONSTANTLY FLASHES EVEN WHEN THE BELT IS LATCHED. DRIVER'S VANITY LIGHT HAS DISLODGED FROM VISOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175212December 5, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TOYOTA SIENNA 2004 WITH POWER LIFT GATE. OPENED THE LIFT GATE ON THE VAN WE JUST PURCHASED AND THE LIFT GATE STARTED TO COME BACK DOWN HITTING MY WIFE IN THE HEAD WHILE SHE WAS TRYING TO LOAD SOMETHING INTO THE VAN. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10175216December 5, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE POWER LIFT GATE HAS TWICE REVERSED OPERATION FOR NO APPARENT REASON AND WITHOUT WARNING. THE FIRST TIME I NOTICED AND WAS ABLE TO MOVE OUT OF THE WAY. THE SECOND TIME, MY WIFE WAS ABOUT TO WALK UNDER IT AND ENDED UP HITTING HER HEAD RATHER HARD ON IT. THE VAN IS ALMOST 3 YEARS OLD. IT IS CURRENTLY AT THE DEALERSHIP SERVICE CENTER, WHO INITIALLY SUSPECTED THE CAUSE TO BE SOME SENSORS WITHIN THE LIFTGATE. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10175098December 4, 2006
TIRES
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH ON THE HIGHWAY, THE RIGHT REAR RUN FLAT TIRE BLEW OUT WITHOUT WARNING. THERE WERE NO OBVIOUS ROAD HAZARDS SEEN. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THAT ALL FOUR RUN FLAT TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. THE TIRES WERE DUNLOP, RUN FLAT TIRES, AND THE TIRE LINE AND SIZE WERE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175106December 4, 2006
VISIBILITY:WINDSHIELD
THE WINDSHIELD HAS OPTICAL DISTORTION CAUSING EYE STRAIN, WATERY EYES, HEADACHES, NAUSEA, DIZZINESS. TOYOTA SAYS "ALL SIENNAS ARE LIKE THIS" SO THEY WILL NOT REPLACE THE WINDSHIELD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174880December 1, 2006
STEERING:COLUMN, AIR BAGS:FRONTAL
ON OCT 14TH 2006 AT ABOUT 4:45 PM I WAS DRIVING IN A PARKING LOT AT SLOW SPEED. I CAME TO A STOP AND THEN TRIED TO MAKE A RIGHT TURN. AS I TURNED THE WHEEL AND APPLIED THE GAS THE STEERING COLUMN MADE A NOISE LIKE BREAKING PLASTIC AND THE CAR MOVED IN A STRAIGHT LINE DESPITE THE WHEEL BEEING TURNED. I INCREASED THE TURNING MOTION UNTIL IT WAS CLEAR STEERING HAD FAILED. SINCE THE LOT WAS EMPTY I BROUGHT THE CAR TO A STOP WITHOUT INCIDENT. I HAD THE CAR TOWED TO SANDY SPRINGS TOYOTA AND WAS TOLD THAT THE STEERING SHAFT HAD BROKEN AT THE "KNUCKLE" WHERE THE COLUMN CONNECTS TO THE SHAFT. IN ADDITION I WAS TOLD THAT THE SPIRAL CABLE TO THE AIRBAG HAD BEEN DAMAGED IN THE INCIDENT. MY CONCERNS ARE THAT HAD THIS OCCURED AT HIGH SPEED OR WHILE ALREADY IN A TURN OR IN TRAFFIC THE RESULTS WOULD HAVE BEEN CATASTROPHIC. IN ADDITION THE FAILURE OF THE AIR BAG MEANT THAT HAD I IN FACT HAD A COLLISION I WOULD NOT HAVE HAD THE PROTECTION OF THE AIRBAG. I DRIVE THIS CAR DAILY AND I DID NOT DETECT AND CHANGE IN STEERING OR HANDLING THAT WOULD HAVE BEEN A WARNING. THE CAR WAS REPAIRED AND HAS DRIVEN NROMALLY SINCE. I DO NOT KNOW WHAT HAPPENED TO ANY REPLACEMENT PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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