Toyota Sienna Complaints

9,048 consumer complaints on file.

#10185870March 21, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* - THE CONTACT HAS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT ON FEBRUARY 18, 2007 WHILE THE VEHICLE WAS PARKED OUTSIDE FOR TWO HOURS, IN TEMPERATURES OF 20 DEGREES FAHRENHEIT. THE CONTACT OPENED THE LIFTGATE BY REMOTE, AND PROCEEDED TO LOAD A STROLLER AND A FEW BAGS. THE CONTACT WAS UNDER THE LIFTGATE FOR ABOUT 30 UNDER SECONDS, WHEN SUDDENLY WITHOUT WARNING THE LIFTGATE BEGAN TO CLOSE ON ITS OWN, STRIKING THE CONTACT ON THE HEAD, THE CONTACT THEN BEGAN TO PUSH THE LIFTGATE WITH HIS BACK AGAINST IT UNTIL THE MOTOR RECOGNIZED THERE WAS AN OBSTACLE ON THE WAY OF THE LIFTGATE AND STOPPED CLOSING THE LIFTGATE. THE CONTACT FELT THAT THE FAILURE WAS DUE TO A COMBINATION OF THE STRUT FAILING TO STAY OPEN AND THE MOTOR THAT CLOSES THE LIFTGATE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 36868 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185699March 20, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE REAR DOOR ON THE 2004 TOYOTA SIENNA VAN CAMER DOWN BY ITSELF. THE MOTORIZED HATCH WENT UP AND THEN ALMOST IMMEDIATELY CAME DOWN. I WAS GETTING ITEMS OUT OF THE BACK WHEN IT HIT THE TOP OF MY HEAD. IT KEPT CLOSING UNTIL I HIT THE REMOTE BUTTON , BUT AS SOON AS IT REACHED THE TOP,IT STARTED TO CLOSE AGAIN. I CONTACTED TOYOTA, AND THEY TOLD ME THE WARRANTY EXPIRED, AND IT WOULD COST $470.92 TO FIX IT. THIS WAS A SAFETY ISSUE AND COULD CAUSE MAJOR INJURY, ESPECIALLY TO A SMALL CHILD. I THINK THEY SHOULD BE RESPONSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10185565March 19, 2007
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA LE. AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKES WERE MAKING A SQUEAKING SOUND AND WHEN ENGAGED THEY DID NOT STOP THE VEHICLE AS QUICKLY AS THEY SHOULD HAVE. THE BRAKES WERE REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 73200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185298March 16, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
HATCH ON MY 2004 TOYOTA SIENNA VAN COMES DOWN BY ITSELF. IT IS THE LIMITED EDITION VERSION WITH MOTORIZED HATCH RAISING AND LOWERING. IT GOES UP AND THEN COMES DOWN BY ITSELF. I WAS STANDING UNDERNEATH AND IT STRUCK THE TOP OF MY HEAD AND GAVE ME A STIFF/SORE NECK. IT DOES THIS INTERMITTENLY, NOT ALL OF THE TIME. I CONTACTED TOYOTA AND TOLD ME MY WARRANTY IS OUT OF DATE AND WOULD NOT REPAIR IT. THIS IS A SAFETY ISSUE AND COULD CAUSE MAJOR INJURY ESPECIALLY TO A SMALL CHILD AND I THINK THEY SHOULD BE RESPONSIBLE. THIS IS NOT LIKE A FAN BELT OR ALTERNATOR WHERE THE FAILURE CANNOT ACTUALLY INJURY SOMEONE. I UNDERSTAND THIS HAS BEEN CORRECTED ON THE NEWER SIENNAS THAT STILL HAVE THE SAME BODY STYLE, SO THEY OBVIOUSLY KNOW IT WAS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10185355March 16, 2007
AIR BAGS
MY 16 YEAR OLD DAUGHTER WAS DRIVING OUR TOYOTA SIENNA WHEN SHE RAN INTO THE BACK OF ANOTHER VEHICLE (THAT HAD JUST BEEN INVOLVED IN AN ACCIDENT) AT ABOUT 35-40 MILES PER HOUR. IN SPITE OF A FRONT IMPACT COLLISION THAT BUCKLED THE HOOD AND TOTALLED OUR VAN, THE AIRBAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THIS CAUSED MY DAUGHTER TO HIT HER HEAD ON THE STEERING WHEEL. MY CONCERN IS OVER THE FACT THAT THE AIR BAGS DID NOT DEPLOY. EVEN THOUGH THE VAN IS 8 YEARS OLD THERE HAS NEVER BEEN ANOTHER ACCIDENT IN IT AND NO TAMPERING HAS BEEN DONE WITH THE AIRBAG SYSTEM. IT SHOULD HAVE DEPLOYED AND I AM CONCERNED ABOUT DEFECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10185357March 16, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE POWER LIFTGATE ON MY 2004 SIENNA CLOSES ON ITS OWN AFTER I OPEN IT. THE LIFTGATE HAS STRUCK ME ON THE HEAD AND SHOULDERS ON SEVERAL OCCASIONS. ABOUT A YEAR AGO TOYOTA REPLACED THE GAS PISTONS BUT THE SITUATION HAS REOCCURED, ESPECIALLY IN COLD WEATHER. TODAY, IT CLOSED ON ITS OWN THREE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185233March 15, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2005 TOYOTA SIENNA LE'S DRIVER'S SIDE SLIDING DOOR DOES NOT LOCK INTO OPEN POSITION WHEN WINDOWS ARE DOWN LEAVING OPPORTUNITY FOR INJURY TO LIMBS, HEAD, BODY, ETC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185048March 14, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA MINIVAN. WHILE TRYING TO GET INTO THE VEHICLE THE DRIVER'S SIDE DOOR SQUEAKED. THE CONTACT ATTEMPTED TO OIL THE DOORS AND THEY CONTINUED TO SQUEAK. THE FAILURE MILEAGE WAS 24000. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW DOOR DUE THE SEPARATION IN THE DOOR WELDING. THE DEALER INFORMED THE CONTACT THAT IT WOULD TAKE ONE WEEK TO INSTALL THE DOOR. ALSO, THE CONTACT WAS UPSET THAT AFTER PAINTING THE DOOR IT WILL NOT MATCH. THE CURRENT MILEAGE WAS 25,000.*AK UPDATE 4/9 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184982March 13, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON NUMEROUS OCCASIONS SINCE PURCHASING THIS VEHICLE (AND MOST RECENTLY, TODAY), THE SLIDING DOOR HANDLE/LATCH/LOCK HAS FAILED. USUALLY, THE FAILURE IS SUCH THAT THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE. SOMETIMES, THE DOOR CAN ONLY BE OPENED FROM THE INSIDE AND SOMETIMES THE DOOR CAN ONLY BE OPENED FROM THE OUTSIDE. ON AT LEAST ONE OCCASION, AN INOPERABLE DOOR SPONTANEOUSLY OPENED ITSELF WHEN NOBODY WAS NEAR IT. THE DEALERSHIP HAS LOOKED AT THIS PROBLEM NUMEROUS TIMES, TO NO AVAIL, AND SIGNIFICANT PIECES OF THE MECHANISM HAVE BEEN REPLACED AT THE COST OF SEVERAL HUNDRED DOLLARS, BUT THE PROBLEM PERSISTS. A DIFFERENT, BUT POSSIBLY RELATED, PROBLEM IS THAT THE FRONT PASSENGER DOOR LOCK (THE ELECTRONIC LOCK) HAS ALSO FAILED REPEATEDLY OVER THE LIFE OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184877March 12, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*- THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE PASSENGER VEHICLE SIDE SLIDING DOOR STUCK AND IT COULD NOT BE OPENED FROM THE INSIDE. ALTHOUGH, IT COULD BE OPENED FROM THE OUTSIDE. THE FAILURE HAD OCCURRED 30 TIMES. THE VEHICLE WAS REPAIRED IN 2004, AND WILL NEED TO BE REPAIRED AGAIN. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 30,000, *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184765March 11, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA MINIVAN FAILED. THE LIFTGATE (MANUAL, NOT POWER) SLAMMED DOWN WITH NO WARNING WHILE I WAS PUTTING GROCERIES IN THE BACK. IF I HAD BEEN IN THE WAY, I COULD EASILY HAVE BEEN INJURED. IF EITHER OF MY CHILDREN HAD BEEN HELPING ME, THEY CERTAINLY WOULD HAVE BEEN HURT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184591March 9, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
BACK DOOR (GATE) STARTED TO FALL DOWN AT COLDER TEMPERATURES (APPROX. 50 F). AFTER COUPLE OF MONTH THE GATE DOESN'T STAY UP ANYMORE. IT JUST FALLS DOWN. ALSO, WHITISH SPOTS STARTED TO APPEAR ON THE DASHBOARD IN THE AREA WHERE THERE IS AN AIRBAG IS LOCATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184688March 9, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING OUR 2000 TOYOTA SIENNA THE SAFETY HOOD LATCH FAILED WHILE DRIVING ON THE FREEWAY AND THE HOOD FLEW OPEN, SMASHING THE WINDSHIELD, DAMAGING THE HOOD AND THE ROOF OF THE VEHICLE. THE CAUSE OF THE INCIDENT WAS THAT HE HOOD LATCH NO LONGER ENGAGES WHEN THE HOOD IS SHUT. THE VEHICLE WAS SERVICED AT A TOYOTA DEALERSHIP 2 WEEKS BEFORE WITHOUT ANY MENTION OF AN ISSUE WITH THE LATCH. TOYOTA BASICALLY STATED THAT THERE IS NOTHING THEY CAN DO. I BELIEVE THERE IS A DESIGN FLAW TO THE LOCATION OF HE HOOD LATCH CAUSING IT TO NO LONGER FUNCTION FROM WEATHER RELATED EXPOSURE. THERE MOST LIKELY ARE OTHER SIENNA VEHICLES WITH THE SAME ISSUE WITH DRIVERS UNAWARE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184526March 8, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 TOYOTA SIENNA (WITH 30600 FAILURE MILEAGE AT 30 MPH THE CONTACT'S VEHICLE STRUCK A SECOND VEHICLE , T-BONED, ON THE PASSENGER'S SIDE, PUSHING THE OTHER VEHICLE OUT OF THE WAY AND CONTINUING DOWN THE STREET. THE VEHICLE PICKED UP SPEED GOING DOWN A HILL. THE CONTACT APPLIED THE BRAKES AND TRIED TO DOWN SHIFT, BUT NOTHING SEEMED TO DECREASE THE VELOCITY. THE VEHICLE HIT A STREET SIGN, JUMPED A CURVE ,AND THE CONTACT PURPOSELY CRASHED INTO A CLUMP OF GUIDE WIRES IN ORDER TO STOP THE VEHICLE. THE CONTACT PUSHED ON THE EMERGENCY BRAKE AND IT DID NOT ENGAGE. THE CONTACT NOTICED AFTER THE CRASH THAT THE VEHICLE HAD LOST POWER. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10184269March 5, 2007
SEAT BELTS:FRONT:RETRACTOR
THE DRIVER SIDE SEAT BELT SOMETIMES FAILS TO RETRACT. WHEN I PULLED THE BELT OUT, IT STAYED OUT AND WOULD NOT RETRACT. I INSPECTED THE AREA AND FOUND NO INTERFERENCE. THIS HAPPENED ON A SAT. I DROVE THE VEHICLE SAT. AND SUN WITH A FAULTY BELT. I CALLED THE DEALERS SERVICE DEPT. TOLD THEM THE PROBLEM BUT COULDN'T GET IN FOR A WEEK. IN THE MEANTIME, THE BELT BEGAN TO WORK AGAIN. THE DEALER SAID"BRING IT BACK WHEN IT DOESN'T WORK." I HAVE A PHOBIA NOT KNOWING WHEN THE SEAT BELT WILL FAIL AGAIN. THE VEHICLE IS A 2004 TOYOTA SIENNA. I PURCHASED IT NEW FROM THE SAME DEALER. CARMAX IN KENOSHA WI. I SENT THIS SAME E MAIL TO TOYOTA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184081March 3, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
REAR LIFT GATE STRUTS FAIL CAUSING INJURY TO HEAD WHEN DOOR IS IN THE OPEN POSITION. LIFT GATE DOES NOT OPEN TO THE FULL POSITION AND THE PROBLEM GETS WORSE DURING TIME. IF THE PERSON OPENING IS NOT AWARE THAT THE CLEARANCE IS NOT SUFFICIENT, THE SHARP EDGE OF THE DOOR CAN HIT USER IN THE FOREHEAD. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184093March 3, 2007
TIRES
I PURCHASED 2 COOPER LIFELINER TOURING SLE SIZE 215/ 65R-15. THEY COMPLETE UNRAVELED WITHIN ONE WEEK OF EACH OTHER. ONE WAS REPLACED AS MY DAUGHTER WAS HEADED ON A 350 MILE TRIP BACK TO HER COLLEGE TOWN, AND THE OTHER I STILL HAVE DISINTERGRATED ON HER WAY HOME FROM COLLEGE. SHE COULD HAVE BEEN SERIOUSLY INJURED IF THEY WERE ON THE FRONT INSTEAD OF THE BACK. I COULD NOT BELIEVE IT IT CAME APART RIGHT DOWN TO THE STEEL BELT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184002March 2, 2007
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*- THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR OF THE 2005 TOYOTA SIENNA MADE A LOUD SCREECHING NOISE WHEN HE OPENED IT. THE CONTACT STATED THAT WHEN HE OPENEDTHE DOOR IT FELT LIKE THE DOORWAS GOING TO FALL OFF. THE DEALERSHIPS INFORMED THE CONTACTTHAT IT WAS DUE TO A POOR WELDING JOB. THE VEHICLE CURRENTLY HAD 42,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184006March 2, 2007
STRUCTURE:BODY:DOOR, SEATS:MID/REAR ASSEMBLY
SINCE WE PURCHASED THE TOYOTA SIENNA XLE ABOUT 3 YEARS AGO WE HAVE HAD NOTHING BUT TROUBLE. OUR BIGGEST PROBLEMS HAVE OCCURRED ONLY RECENTLY. THE AUTOMATIC DOOR WAS NOT WORKING AND THE MECHANIC HAD TO TAKE OFF THE AUTOMATIC PART SO IT HAD TO BE OPENED MANUALLY. WELL AFTER ABOUT A WEEK OF MANUALLY OPENING AND PULLING OUT MY SHOULDER EVERY TIME, THE DOOR KNOB CAME OFF. WE HAVE ALSO HAD IN THE PAST A VERY LOUD SQUEALING NOISE EVERY TIME WE STARTED THE CAR. WE HAD THE BELTS TIGHTENED AND EVEN HAD THE BATTERY CHANGED AND THEN SUDDENLY IT STOPPED. ONE OF OUR CAPTAINS CHAIRS WILL NOT GO BACK INTO THE UPRIGHT POSITION. AND LASTLY THE BAR THAT HOLDS OPEN THE HOOD HAS COME OFF AND DOES NOT GO BACK INTO PLACE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183775February 28, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA MINI VAN. WHILE DRIVING AT 15 MPH THE CONTACT EXPERIENCED THE FOLLOWING FAILURE: INTERMITTENT VSC ACTIVATION AFTER STARTING THE ENGINE AND DRIVING STRAIGHT FROM A STOP POSITION. THIS FAILURE WAS ALWAYS ACCOMPANIED BY THE INSTRUMENT PANEL VSC LIGHT AND AN AUDIBLE WARNING BUZZER. THE CURRENT AND FAILURE MILEAGE WERE 47,000. *AK THE CONSUMER SATED THE ABS WOULD ACTIVATE. THE CONSUMER SOLD THE VEHICLE. UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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