Toyota Sienna Complaints

9,048 consumer complaints on file.

#10198260August 2, 2007
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2007 TOYOTA SIENNA LIMITED FOR ABOUT 5 MONTHS. ABOUT 2 MONTHS AGO THE TIRE PRESSURE LIGHT STARTED TO COME ON WHEN ALL TIRE PRESSURES ACTUALLY ARE NORMAL. SO FAR I HAD VISITED MY LOCAL DEALERSHIP 3 TIMES IN THE LAST FEW WEEKS. BUT THE PROBLEM STILL WAS NOT SOLVED BECAUSE THEY SEEM DON'T KNOW HOW TO FIX IT. THEN I WENT TO THE WEBSITE AND FOUND OUT NHTSA HAS OPENED A PRELIMINARY EVALUATION REGARDING 2004 AND 2005 SEIENNA TIRE PRESSURE AND REGLULATING SYSTEM. THAT'S WHY I COME HERE TO COMPLAINT. MY SITUATION IS WHEN DRIVING ON THE HIGHWAY THE TIRE PRESSURE LIGHT WILL COME ON/OFF EVERY 20-30 MINUTES. ALTHOUGH IT DIDN'T CAUSE ANY INCIDENT YET. BUT AFTER AWHILE, I GUESS MOST PEOPLE MIGHT INTEND TO NEGLECT THIS FALSE ALARM. BUT IT IS VERY IMPORTANT TO HAVE IT FUNCTION CORRECTLY FOR A VEHICLE WITH A RFT TIRE. THEREFORE I THINK THIS DEFECT NEED TO BE RECALLED WITH A BETTER DESIGN. I AM GOING TO KEEP MY VEHICLE THE WAY IT IS AS A LIVE EXAMPLE AND WELCOME ANYONE FROM NHTSA COME TO CHECK ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198324August 2, 2007
TRAILER HITCHES
TOWING PACKAGE/TRAILER HITCH INSTALLED BY TOYOTA DEALER CONSISTENTLY SCRAPES THE ROAD WITH AND WITHOUT A LIGHT LOAD. WHEN HAULING A LIGHT LOAD, LOAD IS APPROX ONE HALF OF THE STATED TOWING CAPACITY (3500 LBS). THE HITCH SCRAPING THE ROAD CAUSES DIFFICULTY WHEN DRIVING AND MULTIPLE "COLLISIONS" BETWEEN THE HITCH AND THE ROAD. THIS PROBLEM HAS BEEN REPORTED TO THE LOCAL DEALER (JAY WOLFE TOYOTA) AND CORPORATE TOYOTA (CASE # 2007-08020957). EVEN THOUGHT THE PROBLEM IS DOCUMENT ON SEVERAL FORUMS, TOYOTA HAS FAILED TO PROVIDE AIR SHOCKS OR ANY OTHER MEANS TO CORRECT THE PROBLEM. AM SERIOUSLY CONCERNED WHAT WILL HAPPEN WHEN I ATTEMPT TO TOW A POP-UP CAMPER THAT IS TWICE THE WEIGHT I AM TOWING KNOW, BUT STILL UNDER THE STATED TOWING CAPACITY. I HAVE SNAPPED ON SET OF SAFETY CHAINS DUE TO THE CHAINS GETTING SMASHED BETWEEN THE ROAD AND THE HITCH WHEN IT BOTTOMS OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198341August 2, 2007
ENGINE AND ENGINE COOLING
OUR 2003 SIENNA VAN (TOYOTA) HAS BEGUN THROWING BLUE SMOKE OUT THE EXHAUST. WE TOOK IT TO A MECHANIC THAT TOLD US THAT IT'S A VALVE,RING SLUDGE PROBLEM IN THE MOTOR . HE SAID IT'S BEEN HAPPENING TO THIS PARTICULAR MODEL . I RESEARCHED IT ON GOOGLE AND FOUND THIS WEBSITE FROM OTHER OWNERS OF SIENNAS. FROM WHAT I UNDERSTAND TOYOTA HAS NOT BEEN WILLING TO FIX THIS PROBLEM AND HAS IN FACT FOUND A "LOOPHOLE"THROUGH AN ACKNOWLEDGEMENT OF THE PROBLEM. SO, HERE I AM WITH MY COMPLAINT. HOPE THAT YOU CAN HELP US OUT AS I DO NOT HAVE THE FUNDS TO BUY A NEW ENGINE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198012July 31, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
OUR FAMILY IS DEEPLY TROUBLED AND WORRIED ABOUT THE SAFENESS OF OUR 2004 TOYOTA SIENNA LE-8 EVERY TIME WE USE IT ON THE ROAD. OUR VAN HAS BEEN HAVING INTERMITTENT VSC, KICKING WHICH STARTED EARLY THIS YEAR. FIRST, IT WILL HESITATE TO ACCELERATE FOLLOWED BY VSC KICKING THEN AUTOMATIC BRAKING ENGAGES THEN SUDDEN PULL OF THE STEERING TO THE LEFT. THE VSC KEEPS FLASHING AND BEEPS CONTINUOUSLY UNLESS I SLOW DOWN TO AROUND 20MPH. I EVEN SHOWED THE DEALER COPIES OF SIENNA OWNERS COMPLAINTS WITH SIMILAR PROBLEM AND TSBS REGARDING YAW RATE SENSOR AND STEERING COLUMN SENSOR. BUT STILL COULD NOT FIX OR DUPLICATE THE PROBLEM. NOTHING WAS DONE TO CORRECT THE PROBLEM AND NO PARTS REPLACED OR REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197797July 30, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. FOR ABOUT TWO WEEKS, THE LIFTGATE FAILED TO OPEN FULLY. THEN ONE MORNING, MY SON ATTEMPTED TO OPEN THE LIFTGATE AND IT FAILED COMPLETELY, NEARLY CRUSHING HIM. HE WAS ABLE TO MOVE AND LET THE DOOR CLOSE WITHOUT INJURY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197663July 27, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFT GATE CLOSES UNEXPECTEDLY AND ON ITS OWN. SHE STATED THAT IT CLOSES WITH SUCH FORCE, THAT IT MAKES IT VERY DIFFICULT TO RE-OPEN. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE HAS CAUSED THE CONTACT'S HUSBAND TO SUSTAIN A STRAINED BACK. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10197587July 26, 2007
STRUCTURE:BODY:DOOR, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATES ON ITS OWN. THE VEHICLE JERKS WHEN THE CONTACT DEPRESSES THE ACCELERATOR PEDAL. THE DEALER REPROGRAMMED THE SOFTWARE FOR THE THROTTLE, HOWEVER, THE FAILURE STILL OCCURS. THE CURRENT MILEAGE WAS 35,300 AND FAILURE MILEAGE WAS 1,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED HAS HAD PROBLEMS WITH THE DOOR OF THE VEHICLE. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197340July 24, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER LIFT GATE WOULD CLOSE IMMEDIATELY AFTER OPENING AND WOULD FORCE ITSELF SHUT WHEN OPENED MANUALLY. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 19,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197378July 24, 2007
TIRES
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 70 MPH, THE PASSENGER SIDE REAR TIRE BLEW OUT. THE FOLLOWING DAY, THE FRONT DRIVER SIDE TIRE CRACKED. THE ROAD CONDITIONS WERE DRY. THERE WAS NO CRASH OR PROPERTY DAMAGE. THE TIRES WERE DUNLOP, SIZE P215/65R16. THE CURRENT AND FAILURE MILEAGES WERE 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197201July 23, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH WOULD CLOSE UNEXPECTEDLY WHEN IT WAS OPENED ALL THE WAY. THE DEALER STATED THAT THE STRUTS NEEDED TO BE REPLACED. THERE WAS AN OPEN INVESTIGATION ACTION # EA06020. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 18,791 AND FAILURE MILEAGE WAS 18,500. UPDATED 02/01/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197149July 22, 2007
TIRES:TREAD/BELT
TOYOTA SIENNA (2004) RUN FLAT TIRES. REPLACED IN APRIL 2006 UNDER THE CLASS ACTION LAW SUIT. WORN AGAIN PREMATURELY. LAST TIRE ROTATION THE FRONT TIRES WERE WORN BAD, THE BACK ONES WERE FINE. NOW, ONE MONTH LATER, THE FRONT TIRES (WHICH USED TO BE ON THE BACK LAST MONTH) ARE NOW WORN. WHEN THE TIRES WERE REPLACED, I WAS TOLD THAT THEY WERE RE-ENGINEERED AND THERE IS TO BE NO WORRY. I HAVE CHECKED THE AIR PRESSURE MORE THAN THE RECOMMENDED AMOUNT OF EVERY OTHER GAS FILL UP AND THEY HAVE HELD THE AIR. IS IT THE TIRES OR THE CAR? TOYOTA SAYS THEY WILL NOT REPLACE AGAIN. IT WAS ONLY 15,500 MILES NOW ALL 4 WILL NEED TO BE REPLACED. I DON'T UNDERSTAND THE PROBLEM IF THEY ARE HOLDING THE PRESSURE AND THAT IS WHAT THE DEALER AND TOYOTA TELL ME IS THAT I MUST KEEP THE PRESSURE AT 35, IT IS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197079July 20, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
COMPLETE FAILURE OF RIGHT REAR HATCH SHOCK. THE SHOCK COMPLETELY AND SUDDENLY LOST ALL PRESSURE CAUSING THE REAR HATCH TO FALL. DEFECTIVE PART WAS REPLACED. TOYOTA COVERED ONLY HALF OF THE COST. PART WAS LEFT AT TOYOTA OF GREENVILLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196789July 19, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. TODAY I WAS OPENING MY REAR DOOR TO REMOVE AN ITEM, I CONTINUED TO FULLY OPEN THE REAR DOOR AND RELEASED THE DOOR WHEN IT SUDDENLY BEGAN TO CLOSE RAPIDLY AT FULL FORCE. I PUSHED MY TWO CHILDREN, 1 AND 4, OUT OF THE WAY OF THE FALLING DOOR TO PREVENT IT FROM FALLING ON THEIR HEADS. NO ONE WAS INJURED AND THERE WAS NO WARNING. I WILL CONTACT TOYOTA TO FIX THE PROBLEM IF NOT I WILL HAVE TO PAY FOR IT MYSELF. IT IS SOMETHING THAT I USE DAILY AND IT MUST BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196872July 19, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I HAVE A TOYOTA SIENNA 2004 XLE. IN LATE DECEMBER 2006, WE STARTED HAVING PROBLEMS WITH THE POWER REAR DOOR CLOSING ONCE OPENED. I JUST RESEARCHED AND LEARNED OF CASE EA06020 OF THE INVESTIGATION INTO THIS PROBLEM. THE DOOR IS COMPLETELY NON-FUNCTIONING, SOMETIMES CLOSING SLOWLY AND SOMETIMES SLAMMING WITH SUCH FORCE WE WERE AFRAID IT WOULD TAKE OFF AN ARM OR LEG. THE DOOR CAME SLAMMING DOWN ON OUR SON'S LEG WHO LUCKILY HAD A SKI BOOT ON WHICH PROTECTED HIM FROM HIS FOOT BEING SEVERELY DAMAGED. TOYOTA SAYS IT NEEDS NEW STRUTS AND WILL NOT PAY TO CORRECT THE PROBLEM. AFTER MY RESEARCH IT SEEMS THAT EVEN THE NEW STRUTS THEY ARE INSTALLING DO NOT WORK. WE HAVE NOT HAD THE STRUTS REPLACED - WE JUST DON'T USE THE DOOR UNLESS WE HAVE AN ADULT TO PHYSICALLY HOLD IT OPEN. WE DID SEE FLUID LEAK FROM THE STRUTS WHEN THE PROBLEM STARTED IN DECEMBER 2006. WE ARE HOPING TOYOTA WILL HAVE TO RECALL THIS SERIOUS PROBLEM AND FIX IT CORRECTLY. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10196660July 18, 2007
STRUCTURE:BODY:DOOR, SEATS:MID/REAR ASSEMBLY
RIGHT NOW OUR MIDDLE ROW SEATBELT IS NOT RETRACTING. I SEE THE RECALL NOTICE AND AM TAKING IT IN. OUR OTHER ISSUE IS THIS. ABOUT A YEAR AGO, WHEN THE CAR WAS ONLY TWO YEARS OLD BUT OVER 36,000 MILE WARRANTY, OUR AUTOMATIC SLIDING SIDE DOORS BEGAN TO MALFUNCTION. THE ONE ON THE DRIVER'S SIDE HAS TO BE MANUALLY CLOSED AND THE ONE ON THE PASSENGER SIDE IS SLUGGISH TO RESPOND. WE THOUGHT IT WAS A BATTERY OR ALTERNATOR PROBLEM. BOTH WERE REPLACED. THE PROBLEM REMAINED SO WE TOOK THE SIENNA IN TO THE DEALER. THE DEALER REPORTED THAT BOTH DOOR MOTORS WOULD NEED TO BE REPLACED AT A COST OF OVER $6,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196686July 18, 2007
LATCHES/LOCKS/LINKAGES
I OPENED THE MANUAL LIFTGATE ON THE 2005 SIENNA AND IT IMMEDIATELY CAME BACK DOWN ON MY HEAD, STRIKING ME ON THE FOREHEAD. ACCORDING TO THE DEALER THE CYLINDERS WILL HAVE TO BE REPLACED. THEY STATED THEY HAVE RECEIVED NUMEROUS SIMILAR COMPLAINTS AND TO DATE THERE HAS BEEN NO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10196622July 17, 2007
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR LIFTGATE ON 2004 TOYOTA SIENNA FAILED. IT WAS IN UP POSITION AND SUDDENLY CAME DOWN AND I WAS UNABLE TO GET IT UP WHILE I WAS UNDER IT LOADING GROCERIES. THE WEIGHT OF THE DOOR HIT MY SHOULDER FIRST AND KNOCKED ME INTO THE BACK OF THE VAN. I WAS THEN ABLE TO PUSH IT BACK UP AFTER I DROPPED THE GROCERY BAGS. THE DOOR CAME DOWN VERY FAST AND FORCEFUL,LY. I WAS SORE BUT VERY THANKFUL THAT MY 4 YEAR OLD WASN'T UNDER THE LIFT GATE WITH ME.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10196475July 16, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 60 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE UNDERCARRIAGE OF THE VEHICLE DRAGGED ON THE GROUND, WHICH CAUSED THE VEHICLE TO STOP. THE DRIVER SUSTAINED INJURIES TO HIS KNEE, LEFT ANKLE, NECK, AND BACK. THE VEHICLE WAS DESTROYED AND HAS NOT BEEN INSPECTED. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 8,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10196387July 15, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, TIRES
2004 SIENNA, HAD TO REPLACE BRAKE PADS TWICE. BROUGHT VEHICLE IN FOR 30,000 MILE CHECK, AND WAS TOLD THAT THEY WERE AGAIN 75% WORN OUT AND NEED TO BE REPLACED FOR THE THIRD TIME. ALSO, HAD TO REPLACE ALL FOUR TIRES AT 18,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196364July 14, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT FRONT DOOR,WELD BROKER, CHECK STRAP MOUNT BASE. I WOULD LIKE THIS SAFETY DEFECT REPAIRED TO AVOID A COMPLETE FAILURE WHICH WOULD PERMIT THE UNCHECKED DOOR TO SWING INTO AN ADJACENT CAR OR INTO ONCOMING TRAFFIC, (IF PARKED ON A STREET). REPORTED THIS SAFETY DEFECT TO TOYOTA ON 6/20/07 @ 44,082 MILES, ASSIGNED FILE NUMBER 200707020143. TOYOTA HAS DECLINED TO REPAIR THIS SAFETY DEFECT. NHTSA SERVICE BULLETIN NUM 00307, ITEM NUMBER 10021711, AND TWO REPORTS ON YOUR SITE, ODI 10184002 & ODI 10191764, OUTLINE SIMILAR DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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