Toyota Sienna Complaints

9,048 consumer complaints on file.

#10262967March 24, 2009
STRUCTURE:BODY:DOOR
POWER SIDE SLIDING DOOR ON PASSENGER SIDE OF TOYOTA SIENNA 2004 LE VAN GETS JAMMED, STUCK, UNOPENABLE, UNCLOSABLE IN BOTH COLD AND WARM WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262736March 23, 2009
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA POWERSIDE DOOR FAILURE TO OPEN /CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262638March 21, 2009
SEAT BELTS
2000 TOYOTA SIENNA. THE PASSENGER SEAT BELT SENSOR SUDDENLY STARTED WORKING BACKWARDS. THE WARNING LIGHT IS OFF WHEN THE SEAT BELT IS BUCKLED AND COMES ON WHEN THE SEAT BELT IS UNBUCKLED, INCLUDING WHEN THE PASSENGER SEAT IS VACANT. DEALER SAYS IT WILL COST ABOUT $350 TO REPLACE THE BELT AND THAT IT IS A SAFETY ISSUE BECAUSE THE FAULTY SENSOR IS ALSO LINKED TO THE AIR BAG, WHICH MAY NOT DEPLOY PROPERLY IN AN ACCIDENT. GIVEN THIS SCENARIO, I THINK TOYOTA SHOULD FIX THIS AT THEIR COST EVEN THOUGH THE CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262429March 19, 2009
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA PASSENGER SLIDING DOOR (AUTOMATIC),STOPPED WORKING, SCRAPES PAINT OFF OF BODY WHEN USED MANUALLY, NEARLY IMPOSSIBLE TO OPEN AND SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262097March 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT
SPEEDOMETER ON MY 2008 TOYOTA SIENNA APPEARS TO BE SHOWING A FASTER RATE OF SPEED FROM 3 DIFFERENT SPEED RADARS IN THE CITY AND COUNTY OF HONOLULU. THERE IS A 2-3 SECOND DELAY, WITH THE MOVEMENT OF THE SPEEDOMETER NEEDLE. IT IS CLEAR, THAT ALL 3 RADARS SHOW A CONSISTENT PATTERN OF A 5 MILE VARIANCE. THE TOYOTA DEALERSHIP I PURCHASED THE VEHICLE FROM DID NOT MAKE APPROPRIATE VEHICLE CHECKS TO RECTIFY THE PROBLEM. THEY HAVE REFERRED ME TO A LOCAL AUTO REPAIR WITH A DYNOMETER WHICH IS DEMANDING A $95.00 FEE TO CHECK THE SPEEDOMETER. A MR. KITAJIMA THE LOCAL REPRESENTATIVE FOR TOYOTA HAS IS REFUSING TO PAY FOR THE DYNOMETER CHECK AND IS INDICATING THAT THE RADAR READINGS ARE INACCURATE. ALL THREE RADARS COULD NOT BE DEFECTIVE AND COUPLED WITH THE FACT THAT I'VE ALSO CHECKED THE SPEED WITH ANOTHER VEHICLE USING A CELL PHONE TO MONITOR THE SPEED WITH THE OTHER DRIVER. ALL OF THESE CHECKS, CLEARLY PROVE THAT THE SPEEDOMETER IS INACCURATE. AGAIN, THEY ALL SHOW A 5 MILE VARIANCE OF SPEED BETWEEN MY NEW TOYOTA SIENNA (2008) AND ALL RADARS AND OTHER VEHICLE CHECKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262138March 17, 2009
SERVICE BRAKES, HYDRAULIC
WHEN BACKING 2004 TOYOTA SIENNA LE VAN IN DRIVEWAY THE BRAKES FAILED. THE VEHICLE HAS 41,000 MILES AND HAS ALWAYS BEEN SERVICED BY TOYOTA. THE BRAKES WERE CHECKED AT 34,388. THE CAR HAS A HIGHER IDLE (FUEL CONSUMPTION) SO IN THE PROCESS OF BACKING, THE CAR WAS ROLLING. I PUT THE CAR IN REVERSE AND DID NOT TOUCH THE ACELERATOR. THE VEHICLE ROLLED AND CONTINUED TO PICK UP SPEED, SINCE I WAS UNABLE TO STOP THE CAR. THE BRAKES WERE APPLIED AROUND 3 TIMES AND THEN I OPTED TO HIT THE RETAINING WALL INSTEAD OF GOING BACK INTO THE A BUSY STREET WITH WIFE AND CHILDREN IN THE CAR. IT WAS EITHER PRAY FOR NO COMING TRAFFIC OR RUN INTO THE NEIGHBORS HOUSE AND VEHICLES. WE HAVE NOT EXPERIENCED ANY PROBLEMS IN THE PAST. THE DEALERSHIP WAS UNABLE TO IDENTIFY ANY ROOT CAUSE. WE ARE CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND WANTED A COMPLAINT AS A MATTER OF RECORD. IN RESEARCHING THE INCIDENT IN GOOGLE THIS IS NOT AN ISOLATED INCIDENT AND THERE HAVE BEEN A FEW RECORDS OF SUCH CASES WITH THE SIENNA VAN AROUND THIS MAKE AND MODEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10261971March 16, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
CABLE AND PULLEY SYSTEM ON REAR POWER DOOR ON TOYOTA SIENNA FRAYED AND BROKEN. DOOR DOESN'T SLIDE ON TRACK AND COMES OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262054March 16, 2009
LATCHES/LOCKS/LINKAGES
THE SIDE DOOR CABLES ON MY 2004 TOYOTA SIENNA HAVE CORRODED AND SNAPPED. ONE CABLE HAS TANGLED ON PARTS INSIDE AND NOW WILL NOT FULLY OPEN. THE OTHER CABLE TANGLED WHILE THE DOOR WAS OPEN AND WOULD NOT CLOSE UNTIL I PARTIALLY DISASSEMBLED THE PANEL AND ENTANGLED THE BROKEN CABLE. THE VAN IS OUT OF WARRANTY AND TOYOTA HAS QUOTED ME $1500 PER DOOR ($3000 TOTAL) TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261854March 15, 2009
STRUCTURE
1. A DEFECTIVE WELD ON THE DRIVER SIDE DOOR CHECK ATTACHMENT CAUSED LOUD POPPING NOISE EVERY TIME THE DOOR WAS USED. PROBLEM PROGRESSED INTO A FULL FAILURE OF STRAP/CHECK MECHANISM. 2. PASSENGER SIDE SLIDER DOOR MOTOR FAILED, DOOR WOULD NOT OPEN AUTOMATICALLY. CABLE ON DOOR WAS REPAIRED UNDER WARRANTY, BUT SINCE COMPLETE DOOR MOTOR FAILURE HAPPENED AFTER WARRANTY EXPIRED, DEALER WOULD NOT CONSIDER IT RELATED PROBLEM. WE GOT THE SAME $1700 REPAIR QUOTE NOTED BY MANY OTHERS ONLINE. AFTER MUCH HAGGLING, TOYOTA RELUCTANTLY AGREED TO REPAIR IT FOR LABOR COSTS ONLY AND SUPPLY THE PART. DOOR HAS CHIPPED THE TINTED COATING OFF REAR QUARTER WINDOW AND STILL SOUNDS BALKY AT TIMES, ESPECIALLY WHEN IT'S COLD OUT. LOOKING AT OTHER SIMILAR REPORTS, THIS IS CLEARLY A DESIGN DEFECT. PLEASE MAKE TOYOTA RECALL THESE VANS AND MAKE GOOD ON THIS ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261886March 15, 2009
LATCHES/LOCKS/LINKAGES
2005 TOYOTA SIENNA POWER SLIDING DOOR CENTRAL HINGE PROBLEM CAUSING DOOR TO HANG OUT OF LINE AND RUB AGAINST BODY. RUBBING/BANGING DOES NOT ALLOW DOOR TO FULLY CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261731March 13, 2009
STEERING
MY 2005 TOYOTA SIENNA HAS HAD INTERMENT STEERING SHAFT BINDING AND NEED REPLACING THEY SAY THIS IS HAPPENING TO HUNDREDS OF TOYOTA'S SIENNA 2004-2006 IS THERE GOING TO BE A RECALL THIS IS OVER 2000.00 TO FIX..IT'S REALLY DANGEROUS YOU CAN EASILY CRASH WHEN IT BINDS UP AND YOU CAN NO LONGER TURN .. TOYOTA STAND BEHIND YOUR PRODUCT LOOK AT ALL THE COMPLAINT WITH THE SAME THING !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261735March 13, 2009
STEERING
MY 2005 TOYOTA SIENNA MINIVAN HAS HAD INTERMENT STEERING SHAFT BINDING PROBLEM AND NEED REPLACING THEY SAY THIS IS HAPPENING TO TOYOTA'S SIENNA 2004-2006 MODELS . REALLY DANGEROUS STEERING LOCKS UP AND CAN CAUSE ACCIDENT WHEN YOU CAN NO LONGER TURN. WILL TOYOTA STAND BEHIND THEIR VEHICLE ??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261635March 12, 2009
LATCHES/LOCKS/LINKAGES
WEATHER WAS COLD, DOOR MOTOR "FROZE", WHEN THE DOOR MOTOR "UNFROZEN," THE CABLE BROKE. NOW DOOR WILL NOT OPEN AUTOMATICALLY OR MANUALLY. MY DOOR HAS "FROZEN" OFF AND ON SINCE I GOT IT IN 2004, BUT HAS USUALLY OPENED AFTER THE THIRD OR FOURTH TRY. DEALER SAYS IT WILL COST $1,700 TO FIX DOOR. BASED ON AN INTERNET SEARCH, MANY OWNERS ARE HAVING THIS SAME ISSUE WITH SIMILAR REPAIR COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261643March 12, 2009
STRUCTURE
PASSENGER AND DRIVER SIDE SLIDING DOORS FREEZE SHUT AND WILL NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261644March 12, 2009
STRUCTURE:FRAME AND MEMBERS
PASSENGER SIDE SLIDING DOOR CABLE SHREDDED AND NO LONGER OPERATES DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261434March 10, 2009
STRUCTURE:BODY:DOOR
2002 SIENNA DRIVER SIDE SLIDING DOOR STOP WORKING. I TOOK IT TO DEALER AND THEY SAID IT IS A CABLE AND KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261451March 10, 2009
VISIBILITY
I DISCOVERED MY WINDSHIELD WAS CRACKED RECENTLY. THE LENGTH OF THE CRACK WHEN DISCOVERED WAS APPROXIMATELY 2 1/2 INCHES. THE CRACK IS NOW APPROXIMATELY 12 INCHES LONG AND CAUSES VISIBILITY PROBLEMS WHEN THE SUN HITS IT (BLINDING REFLECTIONS). I AM CONCERNED THE WINDSHIELD IS NO LONGER STABLE OR SAFE. THERE IS NO VISIBLE ROCK CHIP, THERE IS NO OTHER SIGN OF INJURY TO THE WINDSHIELD, AND THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. BECAUSE THE DAMAGE APPEARS TO BE DUE TO POOR WINDSHIELD QUALITY (DEFECTIVE MATERIALS) AND BECAUSE OTHER TOYOTA SIENNA OWNERS HAVE EXPERIENCED THE SAME PROBLEM, I BELIEVE TOYOTA IS RESPONSIBLE FOR THE COST OF REPLACEMENT OF THE DEFECTIVE WINDSHIELD: A NEW WINDSHIELD PLUS THE COST OF LABOR PLUS THE COST OF DISPOSAL OF THE DEFECTIVE WINDSHIELD PLUS WARRANTY ON THE NEW WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261102March 8, 2009
LATCHES/LOCKS/LINKAGES
LEFT, REAR MANUAL DOOR WILL NOT OPEN RIGHT REAR POWER DOOR WILL NOT CLOSE TOYOTA SERVICE SAID ALL LATCHES ARE BAD, AND NEED TO BE REPLACED THEY WANT TO CHARGE US $3,800.00 TO REPAIR THE LATCHES THEY CLAIM THAT THE LATCHES ARE NOT DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261114March 8, 2009
LATCHES/LOCKS/LINKAGES
A DEFECTIVE WELD ON THE DRIVER SIDE DOOR CHECK ATTACHMENT CAUSED LOUD POPPING NOISE EVERY TIME THE DOOR WAS USED. PROBLEM PROGRESSED INTO A FULL FAILURE OF STRAP/CHECK MECHANISM AND DAMAGE TO POWER WINDOW. THE PERVASIVE MANUFACTURER DEFECT CANNOT BE SUSTAINED AS AN OWNER MAINTENANCE RESPONSIBILITY BY TOYOTA. THE BROKEN PART HAS FALLEN INTO THE DOOR CAVITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261050March 7, 2009
STRUCTURE:BODY
2004 TOYOTA SIENNA XLE -PREMATURE FAILURE OF DRIVER SIDE SLIDER DOOR - DOOR DIAGNOSED BY DEALER WITH FAULTY MOTOR, CABLE ASSEMBLY AND HINGE, THIS IS A DANGEROUS CONDITION IN THAT DOOR MAY FREEZE IN EITHER FULL OPEN OR CLOSED POSITION AND NOT BE ABLE TO ACTIVATE TO OPEN OR CLOSE. TSB EL004-00 ADDRESSES THIS ISSUE, BUT TOYOTA HAS NOT NOTIFIED BUYERS OF DEFECT. ONLY COVER REPAIRS WITHIN 36 MONTH OR 36,000 MILES. MANY INCIDENTS REPORTED ON INTERNET SITES ABOUT THIS BEING A KNOWN DEFECT AND VERY HIGH COST TO REPAIR (APPROX $1,700). REQUEST HELP TO COMPEL TOYOTA TO SUPPORT A RECALL ACTION ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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