Toyota Sienna Complaints

9,048 consumer complaints on file.

#10267370April 30, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
WHEN DRIVING 2007 SIENNA VAN TIRE WENT FLAT AND TIRE PRESSURE SENSOR (PLASTIC)BROKE OFF RIM, DEALERSHIP WOULD NOT WARRANTY THE SENSOR, EVEN THOUGH THE VEHICLE IS ONLY 1 1/2YEARS OLD, ALSO DUNLOP TIRE ARE GARBAGE ALWAYS LOOSING TIRE PRESSURE SINCE WE OWN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267376April 30, 2009
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA XLE PASSENGER SIDE SLIDING DOOR POWER FAILURE. OPENED DOOR AND THE CABLE THAT THE DOOR RUNS ALONG HUNG OUTSIDE THE SIDE OF THE VAN AND WOULD NOT RETRACT INTO PLACE AND THE POWER WOULD NOT MOVE THE DOOR TO CLOSE IT. AFTER HAVING IT INSPECTED BY THE DEALER THEY SAID THE MOTOR AND CABLE NEED TO BE REPLACED AT A COST OF $1055.00. THEY ALSO TURNED OFF THE POWER TO BOTH DOORS (THERE IS ONLY ONE SWITCH WHICH AFFECTS BOTH DOORS) STATING THAT THE DOOR COULD OPERATE RANDOMLY CAUSING A SAFETY ISSUE IF THAT HAPPENED WHILE DRIVING. SINCE THIS HAS OCCURRED I HAVE HEARD FROM SEVERAL OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267196April 29, 2009
STRUCTURE:BODY
FOR 2005 TOYOTA SIENNA FACING PROBLEM WITH RIGHT SIDE POWER SLIDING DOOR. WENT TO DEALER AND WAS TOLD THAT THE CABLES WHICH ACTUATE DOOR MOVEMENT ARE BINDING AND STRIKING OUT OF TRACTS. NEW MOTOR/CABLE ASSEMBLY IS REQUIRED TO REPAIR THE DOOR. THE TOTAL COST FOR DOOR REPLACEMENT IS AROUND $1700 + LABOR. IT SEEMS THIS IS A RECURRING PROBLEM WITH 2004/2005 TOYOTA SIENNAS AND TOYOTA HAS NOT ACKNOWLEDGED THIS TO BE AN ISSUE. A LOT OF SIENNA OWNERS HAVE CONTACTED TOYOTA IN THE PAST AND THE RESPONSE FROM TOYOTA HAS BEEN DIFFERENT WITH EACH PERSON. CAN THIS ISSUE BE TAKEN WITH TOYOTA MOTOR SO THAT A RECALL IS ISSUED AND TOYOTA ACCEPTS RESPONSIBILITY FOR FLAWED DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267272April 29, 2009
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED DUE TO CORROSION AND RUST. THE FAILURE CAUSED A DELAY IN OPENING AND CLOSING THE DOOR. OCCASIONALLY, THE DOOR WOULD OPEN ONLY HALFWAY AND COULD NOT BE CLOSED. WHEN THE CONTACT ATTEMPTED TO OVERRIDE THE DOOR, SHE NOTICED THAT THE CABLE SNAPPED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE DEALER STATED THAT THE HINGE ASSEMBLY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED AT THE COST OF $15,000. THERE WERE NO RECALLS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 74,248.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267041April 28, 2009
STEERING, POWER TRAIN:MANUAL TRANSMISSION
2004 TOYOTA SIENNA STEERING. STEERING SUDDENLY BINDS WHILE ATTEMPTING TO TURN. VERY HARD TO STEER AT TIMES. HARD TO CONTROL. THERE IS 2 TO 3 SECONDS DELAY AND SLIGHT ACCELERATION LAG EVEN WHEN TAKING OFF FROM A STOP. COUPLE OF TIMES I WAS CLOSE TO RUN INTO ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267073April 28, 2009
TIRES
WEST LAKE TIRE BLEW OUT WITH LESS THAN 100 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10266832April 27, 2009
STEERING
PROBLEM WITH POWER STEERING SHAFT. ONE OF THE UNIVERSAL JOINTS ON THE "SEALED" SHAFT RUSTED ENOUGH TO PREVENT THE PROPER STEERING. THIS WAS AN EXTREME SAFETY ISSUE! IT MADE IT IMPOSSIBLE TO STEER THE VEHICLE. IT WAS VERY EXPENSIVE TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266855April 27, 2009
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. IN COLD WEATHER, THE REAR SLIDING DOORS BECOME STUCK AND DO NOT MOVE. THE CONTACT HAD TO EXIT HER CHILDREN VIA THE FRONT DOORS. SHE WAS CONCERNED THAT SHE WOULD NOT BE ABLE TO EXIT HER CHILDREN FROM THE VEHICLE QUICKLY IN THE EVENT OF AN EMERGENCY. THE DEALER STATED THAT THE CABLE SNAPPED ON THE AUTOMATIC DOOR. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 38,616 AND FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266605April 24, 2009
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THE TRACTION CONTROL ENGAGED CAUSING THE ANTI LOCK BRAKES TO ENGAGE. THE CONTACT STOPPED THE VEHICLE; HOWEVER, WHEN RESUMING REGULAR FUNCTIONS HE COULD NOT DRIVE MORE THAN 5 MPH WITHOUT THE TRACTION CONTROL ENGAGING. A LOCAL TECHNICIAN DETERMINED THAT THE WHEEL SPEED SENSOR AND RELUCTOR RINGS WERE RUSTY WHICH CAUSED THE ANTI LOCK BRAKES TO ACTIVATE, THE VEHICLE WAS REPAIRED AT A COST OF $87.00. THE MANUFACTURER STATED THAT THEY WHERE UNAWARE OF THE ISSUE AND A COMPLAINT WAS TAKEN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 68,000. UPDATED 6/01/09 *CN UPDATED 06/02/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266633April 24, 2009
VEHICLE SPEED CONTROL
ON AN EARLY SATURDAY APRIL 18, 2009 TRIP TO THE AIRPORT THE CRUISE CONTROL STUCK WHILE ACCELERATING AND WOULD NOT DISENGAGE BY PRESSING THE BRAKE PEDAL OR BY PULLING THE CRUISE CONTROL LEVER (LOCATED ON THE STEERING COLUMN) TOWARDS THE DRIVER. I HAD JUST GONE THROUGH AN AUTOMATIC TOLLGATE IN THE FAR LEFT LANE AND BEGAN ACCELERATING (AND PROBABLY HIT THE 'RESUME' FEATURE OF THE CRUISE CONTROL LEVER) IN ORDER TO GET IMMEDIATELY OVER TO THE FAR RIGHT LANE TO EXIT. WITHIN SECONDS I WAS UP TO AN ADEQUATE SPEED AND TOUCHED THE BRAKE. THE CAR CONTINUED ACCELERATING. I PRESSED THE BRAKE MORE FIRMLY AND PULLED THE CRUISE CONTROL LEVER TOWARDS ME. NEITHER ACTION DISENGAGED THE CRUISE CONTROL. I WAS ABLE TO AVOID TRAFFIC AND POINT THE CAR TOWARDS THE RIGHT SHOULDER. I THEN PUSHED THE GEAR SHIFT INTO NEUTRAL AND THE CAR ENGINE SLOWED DOWN, THE CAR STOPPED ACCELERATING, AND THE CRUISE CONTROL DISENGAGED. ON MY RETURN TRIP I TRIED TO DUPLICATE THE ACTIONS WHICH PRECEDED THE PROBLEM BUT WAS NOT SUCCESSFUL. (I HAVE DRIVEN THE CAR ABOUT 5600 MILES AND THIS WAS THE FIRST TIME THIS PROBLEM HAS OCCURRED.) THE SAME DAY I TOOK THE CAR TO A LARGE TOYOTA DEALER. THEY DROVE THE CAR SEVERAL MILES AND DID NOT HAVE THE PROBLEM OCCUR. SO THEY WERE NOT ABLE TO FIND A PROBLEM. THEY SAID THEY COULD ONLY FIX A PROBLEM IF THEY COULD EXPERIENCE IT. AND, THEY SUGGESTED I TAKE THE CAR TO THE TOYOTA DEALER THAT SOLD IT TO ME. LATER THE SAME DAY I DID RETURN THE CAR TO THE TOYOTA DEALER THAT SOLD IT TO ME. THEY WERE GOOD LISTENERS AND KEPT THE CAR FOR SEVERAL DAYS OF DRIVING, DIAGNOSTICS, AND PHONE CALLS TO TOYOTA. BUT, IN THE END THEY TOO, COULD NOT LOCATE A PROBLEM AND RETURNED THE CAR TO ME UNCHANGED. MY CONFIDENCE IN THIS VEHICLE IS GREATLY DIMINISHED. WHILE I WAS SUCCESSFUL IN DISENGAGING THE ACCELERATING CRUISE CONTROL BY PUTTING THE CAR INTO NEUTRAL I DO NOT WANT TO HAVE TO DEPEND ON THAT ESPECIALLY IN A HEAVY TRAFFIC SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266662April 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT SPEED ON I-95. WITH VAN, CARGO AND 5 OCCUPANTS AT TRAFFIC SPEED IN THE RIGHT LANE, THE ENGINE RACED, THE VAN DROPPED OUT OF CRUISE CONTROL, AND WE DRIFTED TO A HALT ON THE SIDE OF THE ROAD. WHILE MOVING, I SHIFTED TO "4" AND "3" THEN BACK TO "D" WITH NO ACCELERATION. HAD WE BEEN IN ANY OTHER LANE, THE TRANSITION WOULD HAVE BEEN HARDER AND MORE DANGEROUS THAN IT WAS. THE ENGINE AND OTHER VAN SYSTEMS CONTINUED TO OPERATE NORMALLY. WHEN WE WERE STOPPED, NO FORWARD GEAR PRODUCED MOVEMENT, THOUGH REVERSE WORKED. A CHECK SHOWED THE TRANSMISSION FLUID AT NORMAL HOT LEVEL, THOUGH IT WAS DARKER THAN NORMAL. IT TOOK AN HOUR ON THE SIDE OF THE ROAD, TRAFFIC PASSING ALONGSIDE THE VAN VERY CLOSE AND VERY FAST, BEFORE A AAA TOW TRUCK GOT TO US. AFTER A TOW TO A TOYOTA DEALERSHIP, THE TRANSMISSION WAS REPLACED UNDER THE POWERTRAIN WARRANTY DUE TO A REPORTED FAILURE OF THE FORWARD SPRAG. THE FAILED TRANSMISSION WAS RETAINED BY THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266490April 23, 2009
TIRES
TL*THE CONTACT OWNS A 2008 TOYOTA SIENNA WITH DUNLOP SP4000 A/F P215/65S/R16 WITH DOT DA2HC4ER3807. WHILE BACKING OUT OF THE DRIVEWAY AT A LOW SPEED OF 5MPH THE VEHICLE APPEARED UNBALANCED FROM THE RIGHT TO THE LEFT. THE DRIVER OBSERVED THAT THE FRONT PASSENGER SIDE TIRE WAS DISENGAGED FROM THE RIM WITH APROXIMATELY 2/3 OF THE TIRE HANGING ONTO THE RIM. THE TIRE HAS NOT BEEN REPAIRED. THE CONTACT IS AWARE OF THE SAFERTY RISK DUE TO THE DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266427April 22, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE
PASSENGER SIDE AUTOMATIC SLIDING DOOR WILL NO LONGER OPEN OR OPERATE AND IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266269April 21, 2009
LATCHES/LOCKS/LINKAGES
THE DRIVERS SIDE DOOR CLICKS AND POPS UPON OPENING AND CLOSING. THIS IS SOME KIND OF LATCH/WELDING ISSUE. THE LONG TERM CONSEQUENCE IS COMPLETE DOOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266278April 21, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
2005 TOYOTA SIENNA VAN - SLIDING DOOR FAILURE (DRIVER'S SIDE). DEALER SAYS IT IS A BROKEN MOTOR & CABLES. VEHICLE HAS ONLY 41,000 MILES ON IT (WARRANTY EXPIRED AT 36,000). DEALER WANTS TO CHARGE ME $2,000. SEARCHING THE INTERNET I FOUND HUNDREDS OF POSTS FROM PEOPLE WITH SIMILAR PROBLEMS. THIS IS A PROBLEM THAT TOYOTA KNOWS ABOUT AND SHOULD RECALL AS THEY DID WITH BOTH THE REAR HATCH STRUTS AND BOTH FRONT DOOR HINGES. I JUST HAD MY VEHICLE IN THE SHOP LAST MONTH FOR BOTH OF THESE FIXES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266279April 21, 2009
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR STICKS AND IS EXTREMELY DIFFICULT TO OPEN. SHE HAS TO USE EXCESSIVE FORCE TO OPEN THE DOOR. THE DOOR ALSO FREEZES IN THE WINTER. THE CONTACT TOOK THE VEHICLE TO THE DEALER THREE OR FOUR TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT ONCE THE 36 MONTH WARRANTY EXPIRED, THE REPAIR WOULD COST $1,800. IN ADDITION, THE REAR AUTOMATIC HATCHBACK CLOSES PREMATURELY AND TOO QUICKLY, WHICH COULD INJURE THE CONTACT'S CHILDREN. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266078April 20, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
ON THE AUTOMATIC PASSENGER SIDE DOOR, CABLE THAT OPENS AND CLOSES THE DOOR, RUSTED AND SNAPPED AFTER THE PLASTIC COATING WORE AND FAILED, HAD TO REMOVE CABLE SO I CAN OPEN IT MANUALLY. THE WEAR OF THE CABLE SEEMS PREMATURE SINCE THE VEHICLE IS ONLY 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265989April 19, 2009
STRUCTURE:BODY
SINCE PURCHASING OUR 2006 TOYOTA SIENNA XLE WE HAVE EXPERIENCED PROBLEMS WITH THE POWER SLIDING DOORS - A GRINDING AND/OR RATTLING SOUND AS WELL AS JERKY OPERATION (AS OPPOSED TO OPENING AND CLOSING SMOOTHLY). THE DEALERSHIP GREASED THE CABLES AND TRACK WHICH SEEMED TO ELIMINATE THE SOUNDS. LAST WEEK THE DOOR STOPPED OPENING ALL THE WAY - IT WOULD OPEN ABOUT A QUARTER OF THE WAY AND THEN AUTOMATICALLY CLOSE ON ITS OWN. THIS PROBLEM OCCURRED WHETHER THE DOOR WAS OPERATED WITH THE KEY FOB REMOTE OR THE INTERIOR BUTTON. I CHECKED THE TRACK AND THERE WERE NO OBSTRUCTIONS. WE TOOK THE CAR TO THE DEALERSHIP WHERE IT WAS PURCHASED AND ALTHOUGH THEY COULD REPLICATE THE PROBLEM ONLY ONCE (NATURALLY) THEY REPLACED THE POWER DOOR MOTOR AND CLUTCH ASSEMBLY UNDER WARRANTY (WE ARE WITHIN THE WARRANTY PERIOD). IMPORTANT TO NOTE IS THAT THE REASON THEY REPLACED THE MOTOR AND CLUTCH ASSEMBLY IS BECAUSE WE HAD BROUGHT THE VEHICLE IN COMPLAINING OF THE DOOR OPERATING POORLY IN THE PAST. HAD WE NOT HAD PROBLEMS PREVIOUSLY AND BROUGHT THEM TO THE ATTENTION OF THE DEALERSHIP I SUSPECT THEY WOULD HAVE CLAIMED THERE WERE NO PROBLEMS WITH THE OPERATION OF THE DOOR. THEREFORE, I STRONGLY RECOMMEND THAT ANYONE HAVING ISSUES WITH THEIR POWER SLIDING DOORS REPORT THEIR PROBLEMS TO THE DEALERSHIP AND DOCUMENT THEIR PROBLEMS/COMPLAINTS WITH THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265966April 18, 2009
LATCHES/LOCKS/LINKAGES
2004 'TOYOTA SIENNA MINIVAN. CABLE ON POWER SLIDING DOOR, PASSENGER SIDE, SNAPPED LEAVING DOOR UNUSABLE AND IN THE OPEN POSITION. UNABLE TO CLOSE DOOR OR TO DRIVE SAFELY. TOYOTA DEALERSHIP IS ASKING FOR MORE THAN $1000 TO REPLACE A CABLE. FOUND MANY, MANY OTHER COMPLAINTS ABOUT THE SAME CABLE AND SAME HIGH COSTS FOR REPAIR WHILE BROWSING ONLINE FOR REPAIR ADVICE. I WILL HAVE TO PARK THE VAN IF THEY CANNOT FIX IT AS IT IS UNUSABLE WITH THE DOOR OPEN AND NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265493April 15, 2009
STRUCTURE:BODY:DOOR
THE AUTOMATIC SIDE DOOR ON MY TOYOTA SIENNA 2004 STOPPED WORKING, HAVE TO OPEN IT MANUALLY. HAVE SEEN QUITE A FEW COMPLAINTS OF THE SAME NATURE ON MYCARSTATS.COM AND IT SEEMS TOYOTA IS AWARE BUT NOT DOING ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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