Toyota Sienna Complaints

9,048 consumer complaints on file.

#10305222February 4, 2010
VEHICLE SPEED CONTROL
TOYOTA SIENNA 2005. INTERMITTENTLY THE CAR ACCELERATES ON ITS OWN. HAS BEEN HAPPENING SINCE I BOUGHT IT. NEVER THOUGHT MUCH ABOUT IT, BECAUSE IT WOULD SLOW DOWN WHEN I PUT ON BRAKES. IN LIGHT OF THE RECENT PROBLEMS WITH OTHER MODELS, I THINK THIS IS PART OF THE PROBLEM. THE CAR FEELS AS IF IT WAS ON CRUISE CONTROL, GETTING UP TO SPEED. HOWEVER, I HAVE NEVER USED CRUISE CONTROL AS I DON'T LIKE IT. IS THERE A LINK BETWEEN THE CRUISE CONTROL AND THESE PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305231February 4, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING IN LIGHT SNOW AT A SLOW SPEED (10-15 MPH) DOWN A VERY SLIGHT HILL (5 DEGREES). I TRIED TO COME TO A STOP, ONCE AT A TRAFFIC LIGHT AND ONCE AT A STOP SIGN, AND THE BRAKES COMPLETELY FAILED. THEY MADE A GRINDING NOISE, BUT DID NOT SLOW THE CAR WHATSOEVER. LUCKILY I DID NOT HIT OR WAS HIT BY ANOTHER CAR, BUT INCIDENT WAS VERY FRIGHTENING. I HAVE NOT YET SCHEDULED TO TAKE THEM IN FOR A SERVICE CHECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305247February 4, 2010
STRUCTURE
AUTOMATIC SLIDING PASSENGER DOOR SEIZED ON AUGUST 17, 2009. STUCK IN OPEN POSITION. WENT TO DEALER AND WAS INFORMED IT WAS FOURTH ONE THEY HAD SEEN IN A WEEK. WAS TOLD WARRANTY HAD EXPIRED PRIOR MONTH. WOULD COST OVER $1000.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305394February 4, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
2003 TOYOTA SIENNA MAY ALSO HAVE SUDDEN ACCELERATION PROBLEM. WHY ISN'T 2003 TOYOTA SIENNA ON TOYOTA'S RECENT RECALL LIST YET? THIS HAPPENED TO ME ONCE, I AM STILL VERY SCARED NOW, BUT I AM PUZZLED WHY 2003 TOYOTA SIENNA IS NOT ON TOYOTA'S RECENT RECALL LIST YET. PLEASE SEE THE FOLLOWING LINK FIRST. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F105086 I BELIEVE MY ACCIDENT HAPPENED ON SATURDAY, JANUARY 17, 2009. VERY FORTUNATELY, THERE WAS NO INJURY, AND THAT'S ONE OF THE REASONS WHY I DID NOT REPORT THE ACCIDENT THEN. I WAS DRIVING MY 2003 TOYOTA SIENNA FROM HOUSTON TO AUSTIN, TX. MY OLDEST SON WAS A FRESHMAN AT THAT TIME AND THE SPRING SEMESTER WAS ABOUT TO BEGIN. MY WIFE, MY YOUNGEST SON, WERE ALSO IN THE CAR AT THE TIME. THERE WERE TOTAL OF FOUR IN THE CAR. I WAS DRIVING ON HIGHWAY 71 USING THE CRUISE CONTROL. ABOUT 50 MILES (I DON'T KNOW EXACTLY THE LOCATION, BUT I CAN FIND THAT LOCATION IF I DRIVE ON HIGHWAY 71 AGAIN) FROM AUSTIN, THERE WAS A TRAFFIC LIGHT. WHEN I WAS APPROACHING TO THAT TRAFFIC LIGHT, IT ALREADY TURNED TO RED, AND I IMMEDIATELY PUT MY RIGHT FOOT ON THE BRAKE TO TRY TO STOP THE CAR IN FRONT OF THE TRAFFIC LIGHT. AT THIS MOMENT, SOMETHING SCARING HAPPENED. THE BRAKE DID NOT SEEM TO WORK, AND THE CAR STARTED TO ACCELERATE IN STEAD. I COULD NOT CONTROL THE CAR, AND MY CAR RUN THROUGH THE TRAFFIC LIGHT, AND EVERYONE IN THE CAR WAS VERY VERY SCARED. WE WERE VERY FORTUNATE BECAUSE THE CARS IN THE OTHER DIRECTION WERE STILL WAITING FOR THEIR GREEN LIGHT. FINALLY THE CAR WAS STOPPED APPROXIMATELY 40 YARDS AFTER THE TRAFFIC LIGHT. I SLOWLY DROVE MY CAR INTO A GAS STATION NEARBY AND CHECKED THE CAR (BUT I COULD NOT FIND ANY PROBLEMS BECAUSE I AM NOT A MECHANIC). AFTER THAT, I SLOWLY DROVE THE CAR TO AUSTIN TO DROP MY SON THERE, AND I DROVE BACK TO HOUSTON THROUGH HIGHWAY 290 VERY SLOWLY. AFTER THE ACCIDENT, I TOLD THE STORY TO MY COLLEAGUES AND MY CHURCH GROUP. I TOLD THEM IT WAS THE GOD WHO STOPPED THE CARS IN OTHER DIRECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305494February 4, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN SHE WAS DRIVING OVER ROUGH SURFACES, BUMPS OR POTHOLES AND TRYING TO DEPRESS THE BRAKE PEDAL, SHE NOTICED A GRINDING SOUND AND THE BRAKE WOULD NOT SEEM TO ENGAGE IMMEDIATELY. SHE STATED THAT THE CONDITION SEEMED TO EXIST ON EXTREMELY BUMPY ROADS. SHE TOOK THE VEHICLE TO THE DEALERSHIP 3-4 TIMES AND THE BRAKE PADS WERE REPLACED AND ROTORS WERE RESURFACED. HOWEVER, THE ISSUE WAS STILL PRESENT AFTER THE REPAIRS. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 76,500. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305638February 4, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:FRAME AND MEMBERS
2006 TOYOTA SIENNA TWO POTENTIAL SAFETY FAILURES: (1) THE DRIVERS SIDE SLIDING DOOR WHEN OPENING WILL SLIDE INTO THE GAS FUEL DOOR WHILE ANOTHER PERSON IS FUELING THE VEHICLE. THERE IS NO STOP THAT PREVENTS THE DOOR FROM STRIKING THE GAS DOOR WHEN A PERSON IS EXITING THE VEHICLE. WHEN THIS HAPPENED, THE FUELING NOZZLE WAS JARRED LOOSE AND FUEL WAS SPLASHED ON THE VEHICLE. ALSO, THE FUEL MESSAGE STAYED ON FOLLOWING THIS EVENT ON THE DASHBOARD. (2) DRIVER'S SIDE AND PASSENGER'S SIDE FRONT DOOR POWER LOCKS BOTH FAILED(DRIVER'S SIDE AT 37,000MILES & THE PASSENGER'S SIDE AT 58,000 MILES.) THIS MAY OR MAY NOT BECOME A SAFETY FAILURE; HOWEVER, IF THE DOORS ARE NOT LOCKED MANUALLY, THE LACK OF LOCKED DOORS COULD PROVE TO BE DANGEROUS WHEN THE CAR IS MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305645February 4, 2010
STEERING
STEERING IS NO LONGER SMOOTH, ESPECIALLY AT LOW SPEED, FEELS LIKE IT KINKS.... BEEN LIKE THIS FOR ABOUT A YEAR (DATE IS ESTIMATE) MATCHES DESCRIPTION HERE: EA08- 024 2004-2006 TOYOTA SIENNA STEERING INTERMEDIATE SHAFT BINDING 28-OCT-2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305864February 4, 2010
SERVICE BRAKES, HYDRAULIC
2008 TOYOTA SIENNA--MOMENTARY MILD INADVERTENT ACCELERATION UPON APPLICATION OF BRAKE, MOSTLY NOTICED AT LOWER SPEEDS (30-40 MPH). THEN BRAKE TAKES HOLD. FOR THE 1-2 SECONDS OF ACCELERATION, IT FEELS SMOOTHER AS IF CAR IS IN HIGHER GEAR FOR THAT MOMENT. I BOUGHT THE CAR NEW, TOYOTA SAYS THIS IS A NORMAL EFFECT OF HOW THE TRANSMISSION WORKS. NO ACCIDENTS; JUST REPORTING WHAT FEELS LIKE SOMETHING'S NOT RIGHT. ONGOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305945February 4, 2010
VEHICLE SPEED CONTROL
WHILE DRIVING ON TOLLWAY IN OUR 2000 SIENNA WITH CRUISE SET TO 70 MPH I PUSHED THE ACCELERATOR A LITTLE TO INCREASE SPEED A FEW MPH. IT INSTANTLY TOOK OFF AS IF I HAD HIT THE "RESUME" ON THE CRUISE CONTROL (CC) AND HAD IT SET FOR 120 MPH. AFTER A FEW SECONDS OF PANIC I HIT THE BRAKES TO SLOW THE VAN AND RELEASE THE CC. NO LUCK. WITH NO TRAFFIC NEAR ME I LOOKED TO SEE IF THE ACC. PEDAL WAS STUCK, FLOOR MAT WAS INTERFERING, OR SOMETHING ELSE HOLDING THE PEDAL DOWN - NOTHING WAS. I TURNED OFF THE CC, PUMPED THE ACCELERATOR PEDAL, STOMPED ON THE BRAKES AND WAS JUST ABOUT TO PUT VAN IN NEUTRAL WHEN WE WENT BACK TO NORMAL CONTROL. WE TOOK VAN TO TOYOTA DEALER NEXT DAY, BUT THEY COULD FIND NOTHING WRONG. THEY CALLED TOYOTA AND WERE TOLD IT WAS NOT A KNOWN PROBLEM, SO NO FIX. WE STILL DRIVE IT DAILY, BUT DO NOT USE THE CC IN TRAFFIC, OR ACCELERATE WITH THE CC ON. THIS WAS NOT A STUCK PEDAL, NOR A FLOOR MAT PROBLEM. BECAUSE WE HAVE NOT USED THE CC IN THE SAME MANNER AS WHEN THE SUDDEN ACCELERATION HAPPENED, I WOULD THINK IT IS CC RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306024February 4, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES
DEFECTIVE SLIDING DOOR AND CABLE ON 2004 TOYOTA SIENNA: RECENTLY, A CABLE THAT ALLOWS THE SIDE DOOR(S) OF THE VEHICLE TO OPEN AND CLOSE AUTOMATICALLY, SNAPPED IN HALF. THIS VERY WELL COULD HAVE SNAPPED IN HALF WHILE A PERSON WAS STANDING NEAR THE VEHICLE, CREATING A SERIOUS INJURY. WITH THE CABLE NOW BROKEN IN HALF, THE DOOR(S) NOW WILL NOT LATCH PROPERLY WHEN EITHER THE VEHICLE REMOTE OR THE SIDE DOOR CONTROL(S) IN THE VEHICLE ARE DEPRESSED. THIS NOW CREATES A VERY HAZARDOUS SITUATION. THE SIDE DOOR(S) ARE ALSO PRONE TO FREEZING SHUT IN THE WINTER. UNTIL ADEQUATE THAWING IS COMPLETED, DOOR(S) WILL REMAIN FROZEN SHUT, ALLOWING FOR LIMITED ACCESS IN AND OUT OF VEHICLE. UPON NOTICING THESE PROBLEMS, I TOOK TO THE INTERNET TO FIND A RESOLUTION AND FOUND THAT IS MORE THAT JUST A RARE OCCURRENCE, BUT A LEGITIMATE PROBLEM. IF YOU COULD PLEASE VISIT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD YOU WILL FIND RECENT BLOGGING OF THESE ISSUES. A TSB NUMBER OF, 0085-09, WAS ALSO NOTED ON THE BLOG INDICATING THIS PROBLEM. ANY HELP THAT YOU CAN GIVE TO HELP RESOLVE THESE MATTERS WOULD GREATLY BE APPRECIATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305983February 4, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RIGHT AUTOMATIC REAR PASSENGER DOOR IN MY 2004 TOYOTA SIENNA MALFUNCTIONED SUDDENLY, RENDERING IT TOTALLY INOPERABLE. IT WOULD NOT CLOSE ALL THE WAY. THEN IT WOULD NOT OPEN. THE DEALER GOT IT CLOSED AND SAID IT WOULD BE $2,000 TO REPAIR AND THAT THEY COULD NOT ASSURE ME THAT IT'S CURRENT CLOSED STATE IS SAFE. THE HAZARD IS THAT THE ONLY DOOR FOR PASSENGERS TO EXIT NOW IS THE SAME SIDE AS THE GAS INTAKE, SO IF THERE IS EVER A FIRE, ALL PASSENGERS WILL HAVE TO CLIMB OVER AND OUT THE FRONT DOORS. THE DEFECTIVE DOOR (IT APPEARS TO BE METAL FATIGUE -- ON A 5 YEAR OLD CAR!) IS IMPOSSIBLE TO OPEN AT ALL. I HAVE READ ONLINE OF MANY, MANY INSTANCES SUCH AS THIS. IN SOME CASES, BOTH REAR PASSENGER DOORS HAVE FAILED WITH THE PASSENGER OCCUPANTS TRAPPED INSIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306064February 4, 2010
VEHICLE SPEED CONTROL
'02 TOYOTA SIENNA, ACCELERATED INTO AN INTERSECTION, CAUSING GRAVE INJURIES TO OTHER DRIVER. TOYOTA DRIVER DOES NOT RECALL THE ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10306086February 4, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I HAVE A 2004 TOYOTA SIENNA WITH POWER LIFTGATE. ON NUMBER OF OCCASIONS, STARTING ON THE JAN 29,2010, THE LIFT GATE WOULD GO UP AND RATHER THAN STAYING UP, IT START CLOSING. WHEN THIS INITIALLY HAPPENED, I WAS GETTING UNDER THE LIFTGATE AS IT OPENED TO GRAB A BAG AND QUICKLY MOVED OUT OF THE WAY WHEN I REALIZED THAT THE LIFTGATE WAS STARTING CLOSE. ON NUMBER OF TIMES, I HAD TO MANUALLY PUSH THE GATE UP AS IT WAS CLOSING TO GETTING IT TO STAY OPEN. TODAY ON FEB 4TH, I TOOK THE SIENNA TO THE DEALER AT MORRISTOWN, NJ AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. WHEN I RELAYED TO HIM THAT THERE WAS A RECALL REGARDING THIS INCIDENT, THEY LOOKED IT UP TIN THEIR SYSTEM AND TOLD ME THAT MY CAR WAS NOT THE RIGHT MODEL. I SUBSEQUENTLY, CHECKED MY SERVICE RECORD AND INDEED THE STRUTS FOR THE LIFTGATE WERE RECALLED AND REPLACED BY THE SAME DEALER IN DEC.,2008. NOW, A LITTLE OVER A YEAR AND 15,000 MILES OF DRIVING, THIS PROBLEM IS HAPPENING AS DESCRIBED PER RECALL MESSAGE. I AM WORRIED THAT THIS ISSUE HAS NOT BEEN RESOLVED OR THE STRUTS THAT THEY REPLACED MAY BE DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304975February 4, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2005 TOYOTA SIENNA - SLIDING DOOR SAFETY ISSUE. THE PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS STOPPED WORKING AND AS A RESULT OF THE AUTOMATIC FEATURE THE DOOR IS NOT FUNCTIONING, THAT IS, IT CANNOT BE OPENED. I TOOK THE VEHICLE TO A TOYOTA DEALER ONLY TO BE TOLD THAT IT WAS THE FIRST THEY AND TOYOTA HAS SEEN THIS ISSUE, THAT IT WAS NOT A SAFETY ISSUE AS I ALLEGED, AND THAT IN ORDER TO REPAIR THE ISSUE IT WOULD COST IN EXCESS OF $1,500. LACK OF FUNCTION & SAFETY ISSUE - I FEEL THIS IS A SAFETY ISSUE GIVEN THE FACT THAT MY WIFE AND I PURCHASED THE SIENNA FOR OUR GROWING YOUNG FAMILY AND IN THE EVENT WE WERE INVOLVED IN AN AUTO ACCIDENT RESULTING IN A FIRE WE WOULD NOT BE ABLE TO ACCESS OUR CHILDREN IN THE REAR OF THE VEHICLE THROUGH ONE OF THE TWO ACCESS POINTS. BASED UPON MY EXPERIENCE WITH THE AUTHORIZED TOYOTA DEALER I PERFORMED A SEARCH OF THE WEB ONLY TO FIND NUMEROUS FORUMS IN WHICH THIS ISSUE IS DISCUSSED. BASED ON THE NUMBER OF POSTS RELATED TO THIS ISSUE IT APPEARS TO BE WIDE SPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305001February 4, 2010
SERVICE BRAKES, HYDRAULIC
I WAS INVOLVED IN AN ACCIDENT WHICH SHOULD JUST BE A MINOR FENDER BENDER BUT LOST ALL BRAKES AND CAUSED MY 2005 TOYOTA SIENNA LIMITED AWD TO JUST KEEP ON GOING UNTIL I HIT A HOUSE AND THAT MADE MY VAN STOP. I WAS RUNNING 25MPH. MY SIENNA WAS TOTALED NOT BECAUSE OF THE INITIAL IMPACT BUT BECAUSE OF THE VAN HITTING THE HOUSE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305028February 4, 2010
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA MINI VAN REAR PASSENGER DOORS LOCK AND WILL NOT OPEN I OWN TWO TO DIFFERENT YEARS SAME PROBLEM DANGEROUS SITUATION IF IN AN EMERGENCY YOU CANNOT GET OUT OF VAN DOORS STILL NOT OPEN TOYOTA DOES NOT CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305050February 4, 2010
VEHICLE SPEED CONTROL
IN SUMMER OF 2000, I HAD AN ACCIDENT IN A 99 TOYOTA SIENNA AND MY ACCELERATOR STUCK CAUSING ME TO HAVE TO PUT THE CAR IN REVERSE TO STOP FORWARD MOTION AFTER IMPACT. I REPORTED THE STUCK ACCELERATOR TO DEALER, AND STATE FARM. MY CAR WAS TOTALED. THE ACCIDENT OCCURRED AT AN INTERSECTION AND ANOTHER DRIVER HIT ME FROM THE RIGHT - HE RAN A RED LIGHT AND WAS CITED AS AT FAULT, BUT AFTER THE IMPACT, MY CAR CONTINUED TO GO FORWARD AND ALTHOUGH I HAD MY FOOT ON MY BRAKE ALL THE WAY TO THE FLOOR THE CAR WOULD NOT STOP. I HAD MY TWO YOUNG CHILDREN IN THE CAR WHO WERE SCREAMING IN FEAR AND PAIN, AND THERE WERE TWO ROWS OF CARS IN EVERY DIRECTION STOPPED AT THE INTERSECTION. I LOOKED AT A CONCRETE PILLAR IN A PARKING LOT AND THOUGHT ABOUT RUNNING MY CAR INTO IT TO STOP. INSTEAD, I REACHED FOR THE GEARS AND TRIED TO SHIFT TO PARK. IT WENT INTO REVERSE, AND BY SOME TRUE MIRACLE, I WAS ABLE TO MISS ALL THE SITTING TRAFFIC AND STEER INTO A CHAIN LINK FENCE. BY YET ANOTHER MIRACLE, THERE WAS ONLY ONE SPOT ON THE FENCE THAT WAS NOT TREE LINED. I BACKED BETWEEN TWO TREES INTO THE FENCE AND THAT STOPPED MY CAR, WHICH I LEFT RUNNING AS I GOT MY TWO CHILDREN OUT. A BYSTANDER WAS ABLE TO REACH IN AND REMOVE THE KEYS AND STOP THE CAR. THE FENCE BELONGED TO A CATHOLIC CHURCH WHICH LATER SENT A BILL TO MY INSURANCE COMPANY FOR THE DAMAGE. THIS OCCURRED IN MEMPHIS, TN, AND I HAVE ALWAYS BEEN SURE THAT THE ACCELATOR WAS STUCK IN THAT INCIDENT. I WAS TOLD TO REPORT IT TO THE NTHSA, BUT FRANKLY, THOUGHT THAT SOUNDED LIKE REDTAPE. I DON'T THINK THE TOYOTA PROBLEM IS MECHANICAL OR RECENT, BUT A MASSIVE, LONG-STANDING COMPUTER-BASED ISSUE COVER-UP AND TOYOTA DRIVERS SHOULD BE COMPENSATED BY COMPANY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10304096February 3, 2010
STRUCTURE:BODY:DOOR
2004 TOYOTA SIENNA LE DRIVER SIDE DOOR GOT CRACKED WITH OUT ANY PHYSICAL ACCIDENT TO THE DOOR OR VEHICLE. I THINK TOYOTA KNOWS ABOUT THIS DEFECT AND THAT'S WHY THEY HAVE OFFERED EXTENDED WARRANTY THE CALLED ENHANCEMENT WARRANTY UP TO 5YR/100K MILES INSTEAD OF 3/36K WHICH THEY ARE SUPPOSE TO NOTIFY ALL OWNERS OF 2004 TO 2007 SIENNA. BUT SOMEHOW I COULD NOT FIND ANY COMPLAIN ON NHTSA WEB SITE ABOUT THIS DEFECT. ALSO I WOULD LIKE TO NOTIFY NHTSA THAT TOYOTA DID NOT NOTIFY ALL OWNERS ABOUT THIS DEFECT OR THE ENHANCEMENT WARRANTY I'M ONE OF THE PERSON WHO WAS NOT NOTIFY AND WHEN I CALLED TOYOTA THEY SAID THEY'VE SEND OUT THE LETTERS TO ALL AFFECTED OWNERS AND SINCE I DID NOT RECEIVE ANY LETTER IN THIS MATTER WHAT SO EVER SO I'VE ASKED THEM IF THEIR IS ANY WAY THEY CAN TRACE THAT THEY HAVE SEND ME THE NOTIFICATION BUT THEY SAID THEY HAVE NO WAY OF TELLING THAT THEY HAVE SENT ME THE LETTER BUT THEY WANT ME TO BELIEVE THAT THEY SENT ME. SO I CALLED COUPLE OF MY FRIEND HAS AFFECTED YEAR SIENNA ABOUT ANY NOTIFICATION FROM TOYOTA ABOUT EXTENDED WARRANTY BOTH OF THEM SAID THEY HAVE NEVER RECEIVED ANY NOTIFICATION FROM TOYOTA. SO BASICALLY THE POINT I'M TRYING TO MAKE IS TOYOTA MISLEAD PEOPLE ABOUT SENDING OUT LETTERS TO OWNERS AND AT THE SAME TIME I'M RAISING A QUESTION WHAT IS THIS WARRANTY ENHANCEMENT ? IF THIS IS THE DEFECT THAT THEY ALREADY KNOW HAPPEN TO VAN THIS SHOULD BE A RECALL HOW GOOD IS THIS WARRANTY WHEN DOORS ARE GOOD FOR FIRST 5 YEARS AND IT FALLS APART AFTER WARD. THIS ANOTHER WAY TO FOOL PEOPLE. I'M SURE THEIR ARE LOT OF SIENNA OWNER WHO HAD TO PAY OUT OF POCKET FOR THIS CRACKED DOOR WHERE THEY KNOW IT'S A DEFECT TO BEGIN WITH. I HOPE SOME THING GETS DONE ABOUT THIS AND THIS SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304142February 3, 2010
VEHICLE SPEED CONTROL
WE DROVE FROM PEMBROKE TO NORTH CAROLINA, TAKING A FEW BREAKS IN BETWEEN TWO WEEKS AGO. WE PULLED INTO A SERVICE STATION TO USE THE REST ROOMS AND PURCHASE COLD DRINKS, IN ROANKE SPRINGS, NC. MY WIFE PULLED INTO A HANDICAPPED PARKING SPOT IN FRONT OF THE STORE. SHE WAS ONLY 10 FEET FROM STOPPING THE VEHICLE WHEN THE CAR ACCELERATED FORWARD AND FORTUNATELY CRASHED INTO A CONCRETE PILLAR OTHERWISE WE WOULD HAVE GONE DIRECTLY INTO THE STORE. THE SURGE OF THE CAR ACCELERATING PUSHED ME BACK INTO MY SEAT, PASSENGER. OUR VEHICLE TOYOTA SIENNA STRUCK THE CONCRETE PILLAR DIRECTLY IN THE MIDDLE OF THE FRONT END. I THEN REACHED DOWN AND TURNED THE CAR OFF. WE WERE TRAVELING WITH ANOTHER COUPLE, THEY HAD PARKED THEIR CAR AND HEARD THE SQUEAL OF THE BRAKES BEING APPLIED AND THEN THE CRASH OF OUR VEHICLE INTO THE CONCRETE PILLAR. THE CAR IS BEING REPAIRED IN ROANKE SPRINGS, NC AT THE BONES TOYOTA DEALER. WE THEN RENTED A VEHICLE AND CONTINUED OUR TRIP TO FLORIDA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10304217February 3, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
I OWN A 2010 TOYOTA SIENNA PURCHASED BACK IN SEPT. 2009. POWER LIFTGATE CLOSES ITSELF EVERYTIME WHEN OPEN USING THE KEYFOB OR THE BUTTON INSIDE THE CABIN. THIS WAS HAPPENING LIKE COUPLE OF MONTHS AFTER I GOT THE CAR. THERE WERE SEVERAL INCIDENTS THAT ME AND FAMILY MEMBERS WERE HIT OUR HEADS AND SHOULDERS BY SELF CLOSING LIFTGATE WHEN DIDN'T KNOW WHAT THE CAUSE WAS. AFTER RESEARCHING ABOUT THIS PROBLEM, TOYOTA HAD RECALLED SIENNA IN THE PAST ABOUT THIS SAME PROBLEM FOR OLDER MODELS FOR FAULTY STRUT USED FOR POWER LIFTGATES. I HAD NOT TAKEN THE CAR TO THE DEALER YET BECAUSE OF TIME. I USE THE LIFTGATE IN MANUAL MODE TO PREVENT THE PROBLEM FOR POSSIBLE INJURY UNTIL I FIX THE PROBLEM. I WILL BE TAKING THE CAR TO THE DEALER SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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