Toyota Sienna Complaints

9,048 consumer complaints on file.

#10307512February 8, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING 2004 TOYOTA SIENNA XLE AWD, 109,000, WITH BRIDGESTONE RFT SNOW TIRES. AT 15-20 MPH ON DRY PAVEMENT, I TRIED TO STOP QUICKLY FOR A DOG STROLLING IN FRONT OF US. THE VAN SLIGHTLY SLOWED, THE DOG WADDLED OUT OF THE WAY AND WE CAME TO A ROLLING, GRADUAL STOP WITH THE BRAKE PEDAL DEPRESSED FULLY TO THE FLOOR. I HADN'T TIME TO PUMP BRAKES AND I DON'T KNOW IF IT WOULD HAVE MATTERED. THE TOYOTA DEALER COULDN'T DUPLICATE PROBLEM AND SAID PADS, ETC; WERE GOOD. HAS HAPPENED TO ME THIS ONE TIME ONLY, BUT GOOGLE SEARCH SUGGESTS OTHERS MAY HAVE HAD THIS EXPERIENCE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307665February 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 TOYOTA SIENNA ACCELERATE ON TURNS OR WHEN TRYING TO STOP. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307254February 7, 2010
VEHICLE SPEED CONTROL
THIS IS A FOLLOW UP TO MY 2/4/2010 REPORT (ODI #10305864) ABOUT MY 2008 TOYOTA SIENNA. EVER SINCE I BOUGHT IT NEW IN FALL 2008, THERE IS NOTICEABLE MOMENTARY UNINTENDED ACCELERATION BRIEFLY WHENEVER I PRESS THE BRAKE PEDAL AT SPEEDS OF ABOUT 30-40 MPH. THEN THE BRAKE TAKES HOLD. I HAD NOT GIVEN MY VIN #. THIS TIME I WILL DO THAT. (THIS IS AN ONGOING PROBLEM THAT TOYOTA SERVICE SAYS IS NORMAL, DUE TO THE NATURE OF SIENNA'S TRANSMISSION) *TW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307319February 7, 2010
VEHICLE SPEED CONTROL
I SUSPECT THE CRUISE CONTROL OF MY 2004 MINIVAN TOYOTA SIENNA CE HAS SIMILAR ISSUE FOUND IN RECENT PRIUS REPORTS. 1. WHEN CRUISE CONTROL IS USED ON UPHILL ROAD CONDITIONS 2. THE SPEED CAN BE ACCELERATED TO OVER 5 MILES/HR MORE THAN THE CRUISE CONTROL SETTING. FOR EXAMPLE, WHEN I SET THE SPEED TO 70 MILES/HR, AT A LITTLE LONGER UPHILL ROAD, THE SPEED WILL DROP FIRST (LIKE 67MILES/HR) AND THEN ACCELERATE IN ORDER TO GET BACK TO 70MILES/HR SPEED TARGET. BUT THE CRUISE CONTROL SYSTEM CONTINUE ACCELERATING AFTER PASSING 70 MILES/HR AND COULD BE AS HIGH AS 75MILES/HR. 3. NOTHING HAD BEEN DONE, JUST BE CAUTIOUS BY MYSELF. AFTER READING SIMILAR COMPLAINTS ON PRIUS OF TOYOTA, I FEEL THIS MAY BE THE SAME ISSUE. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307320February 7, 2010
STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA VAN WITH THE SAME PROBLEM MANY OTHER SIENNA OWNERS HAVE, THE PASSENGER SIDE REAR SLIDING POWER DOOR DOES NOT OPEN, NOT BY POWER OR MANUALLY. THIS IS AN EXPENSIVE REPAIR AS NOTED ALL OVER THE INTERNET AND NOT CONSIDERED A SAFETY ISSUE BY TOYOTA. HAVING 2 YOUNG CHILDREN RIDING IN THE BACK SEAT EVERY DAY, I DO CONSIDER THIS A SAFETY ISSUE, NOT ONLY BECAUSE OF POSSIBLE ENTRAPMENT, BUT BECAUSE THEY MUST NOW DISCHARGE ON THE TRAFFIC SIDE OF THE VEHICLE, NOT THE STREET SIDE. ADDITIONALLY, THIS VAN HAS FAULTY WELDS IN THE DRIVER SIDE FRONT DOOR, ANOTHER ISSUE FREQUENTLY DOCUMENTED ONLINE AND FOR WHICH THERE WAS A TSB. BECAUSE MY VAN IS NOW OUT OF WARRANTY, THE DEALER WILL NOT COVER THIS REPAIR EVEN THOUGH IT WAS PURCHASED AFTER THE TSB WAS ISSUED FOR THIS DEFECT. I THINK A DOOR FALLING OFF THE CAR IS ALSO A SAFETY ISSUE. PLEASE LOOK INTO THIS MATTER FURTHER AND HAVE IT CORRECTED. THANK YOU. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307140February 7, 2010
STRUCTURE:FRAME AND MEMBERS, STRUCTURE, LATCHES/LOCKS/LINKAGES
THE DRIVERS SIDE DOOR MAKES A CRACKLING/SCRAPING NOISE AS IF A HINGE OR METAL COMPONENT IS BROKEN. WE HAD RECEIVED A RECALL NOTICE FROM TOYOTA TO COME IN TO HAVE THE PROBLEM REPAIRED, IF THE PROBLEM EXISTED. IT DID NOT EXIST WHEN LETTER WAS RECEIVED - LETTER SAID FILE THIS RECALL INFO IF THE PROBLEM DID NOT EXIST. SO WE FILED IT. THEN LATER THE PROBLEM OCCURRED AND WHEN WE TOOK THE VAN IN FOR REPAIR THE DEALERSHIP SAID TOUGH LUCK, THEY WOULD NOT DO ANYTHING TO FIX IT. BECAUSE THE VEHICLE WAS OUT OF THEIR WARRANTY PERIOD - WE THEN DISCUSSED THE ISSUE WITH THE LOCAL DEALERSHIP AGAIN AND THEY SAID THEY WOULD PAY HALF THE COST TO REPAIR IT (ABOUT 1500 DOLLARS IF WE WOULD PAY THE OTHER HALF, ABOUT 1500 DOLLARS) SINCE THE RECALL NOTICE DID NOT SAY ANYTHING ABOUT THE WARRANTY ISSUE, I THINK THEY SHOULD HONOR THEIR RECALL NOTICE. SINCE IT SEEMED LIKE IT COULD BE A SAFETY ISSUE, IE., WOULD DOOR NOT CLOSE PROPERLY OR FLY OPEN WHEN WE WERE ON THE ROAD, WE ATTEMPTED A FIX WITH A LOCAL WELDER, AND THE WELD DID NOT WORK. I THINK THEY SHOULD HONOR THEIR RECALL NOTICE AND REPAIR THE DOOR AT TOYOTA'S EXPENSE. *TW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307201February 7, 2010
SEAT BELTS
DRIVER SIDE SEAT BELT NOT EASILY RELEASED *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306905February 6, 2010
VEHICLE SPEED CONTROL
MY WIFE WAS DRIVING ON A SINGLE LANE SUBURBAN ROAD GOING APPROXIMATELY 45 MPH. SHE TRIED TO SLOW DOWN USING THE BRAKES, BUT THE CAR WOULDN'T SLOW DOWN. SHE TRIED THE BRAKE A SECOND TIME, BUT THE CAR DIDN'T SLOW DOWN. SINCE THERE WERE VEHICLES IN FRONT OF HER, SHE WENT OFF THE ROAD (FORTUNATELY BY AN OPEN FIELD) AND SIDE SWIPED A POLE AND WENT DOWN INTO A SMALL RAVINE. THE ENTIRE DRIVERS SIDE OF THE CAR WAS DAMAGED...OVER $12,000. THE LOCAL TOYOTA DEALER ASSURED US THAT THE BRAKES WERE FINE. TOYOTA (PARENT COMPANY) WAS NOT MUCH HELP. WITH ALL THE RECENT MEDIA ATTENTION WITH THE STUCK ACCELERATORS, I ASKED THE DEALER TO CHECK FOR THAT AS WELL....THEY SAID THE CAR IS FINE. *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10306928February 6, 2010
STRUCTURE
THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA DOES NOT CLOSE PROPERLY. SOMETIMES ITS OPENS AT THE END OF THE CLOSE CYCLE OR WORSE YET, CLOSES AT THE END OF THE OPEN CYCLE. I EXPERIENCED 3 INCIDENTS WHERE MY CHILDREN'S HANDS WERE ALMOST CRUSHED BY THE DOOR WHICH WAS EXPECTED TO STAY OPEN. TOYOTA HAS ISSUED A TSB (EL004-04), HOWEVER OUR CAR IS NO LONGER IN THE WARRANTY PERIOD. THE OPENING OF THE DOOR AFTER THE CLOSE CYCLE OR CLOSING OF THE DOOR AFTER THE OPEN CYCLE OCCURS INTERMITTENTLY. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306970February 6, 2010
UNKNOWN OR OTHER
DATE: DECEMBER 31ST 2009 TIME:8:00AM TO 8:30AM AUTO : TOYOTA SIENNA LE - 2008 MODEL IT WAS SNOWING THAT DAY AND I WAS DRIVING 5 MILES PER HOUR WITHIN MY NEIGHBOURHOOD. WHEN I WAS MAKING A TURN, THE VEHICLE SKIDDED AUTOMATICALLY AND COLLIDED WITH FOOTPATH. IN THAT THE TIRE, WHEEL, SUSPENSION,SENSOR AND SOME OTHER PARTS WERE DAMAGED. I TRULY THINK THAT THE FAILURE IS CAUSED BY TOYOTA SIENNA EVEN THOUGH THE VAN HAD A ABS. I TRULY THINK THAT THERE IS SOME ISSUES WITH WITH THE ABS OF TOYOTA SIENNA. I CAN PROVIDE MORE DETAILS IF IT IS REQUIRED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306210February 5, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WE PURCHASED A 2007 TOYOTA SIENNA XLE AWD IN MAY OF 2007. IN NOV 2007, THE LOW TIRE PRESSURE WARNING LIGHT CAME ON. I CHECKED THE TIRES AND THEY WERE IN FACT LOW. WE FILLED THE TIRES WITH AIR. A COUPLE OF WEEKS LATER, THE SAME THING HAPPENED. WE PUT AIR IN THE TIRES AND MADE AN APPOINTMENT TO BRING THE CAR INTO THE TOYOTA DEALERSHIP. TOYOTA OF BELLEVUE CHECKED THE TIRES WED DEC 5, 2007. THEY CHECKED ALL FOUR TIRES AND FOUND NOTHING WRONG. ON WED NIGHT MAY 28, 2008, THE SAME THING HAPPENED. THE RIGHT FRONT TIRE WAS AT OR BELOW 15 PSI, THE OTHER THREE TIRES WERE AT OR JUST UNDER 20 PSI. I FILLED ALL FOUR TIRES AND THE LIGHT WENT OUT (WHEN I FILLED THE RIGHT FRONT TIRE, I STARTED THE CAR TO SEE IF THE WARNING INDICATOR WOULD GO OUT; IT DID NOT GO OUT, UNTIL I FILLED ALL FOUR TIRES BACK UP TO NORMAL PRESSURE. ON MAY 31, 2008 WE BROUGHT THE CAR INTO TOYOTA OF BELLEVUE AND THEY TOOK ALL FOUR TIRES OFF AND INSPECTED, BUT FOUND NO PROBLEMS. THEY DID NOT REMOVE THE TIRES FROM THE RIMS, NOR DID THEY SUBMERGE THE TIRES IN WATER, NOR DID THEY REPLACE THE VALVE STEMS. THEY DID NOT FIND ANY FOREIGN OBJECTS THAT MAY HAVE PIERCED THE TIRES. CALLED DUNLOP TIRES ON 6/3/08 CASE#976284. ON 6/4/08 WE BROUGHT THE CAR INTO ELLIOTT TIRE & SERVICE. THEY REMOVED ALL OF THE TIRES AND CHECKED THEM. STATED IT COULD BE A FAULTY PRESSURE SENSOR. ON 8/31/08 ON WAY TO EVERETT, THE TIRE LIGHT CAME ON AGAIN. CAR SAT OUTSIDE AT NIGHT AND LIGHT IS STILL ON 9/1/08. AGAIN THE SAME THING HAPPENED IN JAN 2009. WE REQUESTED THE DEALER TO REPLACE THE WHOLE TIRE SENSOR SYSTEM REPEATEDLY. THEY REFUSED EVERY TIME. THIS CAR IS NOT SAFE. THE TIRE SENSORS ALLOW AIR TO LEAK AND THE TIRES BECOME LOW DESPITE THE FACT THAT WE FILL THEM EVERY WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306358February 5, 2010
VEHICLE SPEED CONTROL
WE BOUGHT A 2006 TOYOTA SIENNA VAN BRAND NEW FROM A LOCAL DEALER. ALMOST FROM THE BEGINNING THE RPMS WOULD INCREASE WITHOUT PROVOCATION. I INITIALLY THOUGHT IT WAS A PROBLEM WITH THE TRANSMISSION AND HAD IT CHECKED BUT IT TURNED OUT OKAY. I THEN THOUGHT IT WAS MAYBE A PROBLEM WITH THE FUEL LINE SO I HAD IT FLUSHED BUT THE PROBLEM PERSISTS. IT HAPPENS OFF AND ON AND USUALLY WHEN I AM DRIVING ALONG. BECAUSE I HAVE OWNED TOYOTA'S BEFORE AND NEVER HAD A PROBLEM AND THE DEALER AND THE LOCAL SHOP SAID EVERYTHING WAS OKAY I WASN'T WORRIED UNTIL THE RECALL WHICH DESCRIBES EXACTLY THE PROBLEM I HAVE BEEN EXPERIENCING. THE PROBLEM IS RECURRENT - PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306573February 5, 2010
ELECTRICAL SYSTEM, STEERING
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE VEHICLE MADE A NOISE WHEN SHE TURNED THE IGNITION ON, OFF AND WHEN SHE OPENED AND CLOSED THE ELECTRONIC WINDOWS. SHE ALSO NOTICED A NOISE WHEN TURNING THE STEERING WHEEL WITH MUCH RESISTANCE. THE CONTACT HAS EXPERIENCED THE FAILURES SINCE JANUARY 2008. THE DEALER TOLD HER THAT THEY COULD FIND NOTHING WRONG. SHE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE IS APPROXIMATELY 32219. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 3/16/10 *CN THE CONSUMER STATED THE ELECTRONIC DEVICE USED TO CLOSED THE TRUNK WAS DEFECTIVE. UPDATED 05/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306631February 5, 2010
SERVICE BRAKES, ELECTRIC
FAULTY BRAKE MECHANISM. TOYOTA SIENNA LIMITED 2WD WITH DISC BRAKES FRONT AND BACK. WHEN STOPPED BRAKES MUST BE CONTINUALLY DEPRESSED FURTHER AS TIME GOES ON TO KEEP VEHICLE FROM MOVING FORWARD. ALSO LOSES BRAKING POWER ON DOWNHILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306811February 5, 2010
STRUCTURE, STRUCTURE:BODY:DOOR
I OWN A 2005 TOYOTA SIENNA AS OF 2009 BOTH OF MY SLIDING PASSENGER DOORS HAVE STOPPED WORKING. BEHIND THE DRIVER'S SIDE THE CABLE HAS SNAPPED AND HANGS OUT OF THE BACK OF THE DOOR. THE MOTOR HAS COMPLETELY FAILED AND WE SOMETIMES CANNOT OPEN THE DOOR AT ALL. MY 5 YEAR OLD DAUGHTER SITS ON THAT SIDE. ON THE OTHER SIDE THE MOTOR NO LONGER WORKS, BUT SO FAR THE CABLE IS STILL ATTACHED. MY VAN IS USED TO TRANSPORT MY CHILDREN TO AND FROM SCHOOL AND SPORTS. THE DOORS HANDLES WERE RARELY USED, AS I ALMOST ALWAYS OPENED THEM WITH THE PUSH BUTTONS ON THE CEILING. I AM CONCERNED THAT WE MAY BE IN AN ACCIDENT OR IN SOME OTHER PREDICAMENT AND WILL NOT BE ABLE TO OPEN THE DOORS TO GET MY CHILDREN OUT. I WENT TO THE DEALERSHIP, AND SINCE I WAS 900 MILES OVER MY WARRANTY WHEN I REPORTED, THEY WERE GOING TO CHARGE ME $1080 FOR PARTS FOR EACH DOOR PLUS LABOR. I CALLED THEIR MAIN CALL CENTER TO REPORT THE DEFECT AND THEY SAID THEY WOULD OPEN A CASE AND WHEN ENOUGH PEOPLE CALLED IN TO REPORT, THEY WOULD SEND OUT A RECALL. EVEN IF MY CAR WAS 7 YEARS OLD, THESE DOORS SHOULD NOT HAVE FAILED. I NEED HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305120February 4, 2010
VEHICLE SPEED CONTROL, POWER TRAIN
AT VEHICLE START- COLD AMBIENT TEMPS -APPROX 20F AND LOWER, ENGINE GOES TO ABOUT 1800 RPM AND STAYS THERE FOR ABOUT 2 MINUTES BEFORE DROPPING DOWN TO ABOUT 1100 RPM. AFTER SHFITING AND THE DRIVER TAKING THE FOOT OFF THE BRAKE PEDAL THE VEHICLE HAS A TENDENCE TO LURCH DUE TO THE HIGH ENGINE SPEED. THIS IS A SURPRISE EVENT EVERY TIME I OR MY WIFE START THIS VEHICLE AND I CONSIDER IT A SAFETY RELATED ISSUE. AS A COMPARISON, MY 2003 CHEVY TRAILBLAZER COLD ENGINE RPM NEVER GOES ABOVE 900 RPM AND DOES NOT EXHIBIT THIS LURCH TENDENCY. I COMPLAINED TO THE TOYOTA DEALER SERVICE MANAGER, AND HE OFFERED NO RESOLUTION- BASICALLY "...THAT'S THE WAY IT IS." THE DEALER HAS NO KNOWN PROCEDURE TO ADJUST THE COLD START ENGINE SPEED TO A LOWER LEVEL. I HAVE A DOCUMENTED SERVICE REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305090February 4, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS STUCK DOWN TO THE FLOOR CAUSING UNINTENDED ACCELERATION UP TO 50 MPH. HE PUT THE VEHICLE IN NEUTRAL AND TURNED OFF THE IGNITION AND KICKED THE PEDAL A FEW TIMES AND IT RESUMED THE ORIGINAL POSITION. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE VEHICLE WAS INSPECTED. HE WAS INFORMED THAT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE AGAIN UP UNTIL THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305131February 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 TOYOTA SIENNA: TRANSMISSION TEMPORARILY FAILS TO ENGAGE THE CORRECT GEAR AFTER DECELERATING THEN RE-ACCELERATING RESULTING IN A PAUSE OR HESITATION BEFORE CONTROL IS AGAIN REGAINED. THIS OCCURS MOST FREQUENTLY WHEN SLOWING FOR TURNS AT INTERSECTIONS OR BEHIND SLOWING TRAFFIC OR ATTEMPTING A LANE CHANGE. THREE SERVICE CALLS HAVE BEEN MADE ON THE VEHICLE WHICH WERE RECORDED AS A "BAD ECU PROGRAM". SERVICE TECHNICIANS "REPROGRAMMED THE ECU" TO "RESET ADAPTIVE MEMORY AND SHIFT POINTS" HOWEVER THERE WAS NO CHANGE IN PERFORMANCE. IT WAS SUGGESTED THAT THIS WAS A DESIGN PROBLEM WHICH HAD BEEN CORRECTED IN LATER MODEL YEARS. THE POTENTIAL CONSEQUENCES OF THE TRANSMISSION'S FAILURE TO IMMEDIATELY ENGAGE IN THE CORRECT GEAR ARE THE LOSS IN ABILITY TO QUICKLY ACCELERATE OUT OF A PENDING COLLISION OR TO AVOID SLOWING IN THE MIDDLE OF AN INTERSECTION AND CAUSING OTHERS TO HAVE COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305196February 4, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2004 TOYOTA SIENNA EQUIPPED WITH TPMS DOES NOT FUNCTION. I HAD A FLAT TIRE, BUT THE LIGHT DIDN'T GO OFF. CANNOT RELY ON THIS MONITORING SYSTEM.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305208February 4, 2010
STRUCTURE
THE TRUNK GATE OF MY TOYOTA SIENNA DOES NOT OPEN FULLY AND SOMETIMES GOES DOWN DURING COLD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Toyota Sienna