Toyota Sienna Complaints

9,048 consumer complaints on file.

#10328551May 3, 2010
VEHICLE SPEED CONTROL
TL-*THE CONTACT OWNS 2008 TOYOTA SIENNA. AS THE CONTACT WAS PULLING INTO THEIR DRIVEWAY AT 10 MPH WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS PLACED IN PARK AND THE ENGINE CONTINUED RACING. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE BRAKES OR ACCELERATOR AFTER TEST DRIVING THE VEHICLE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 12,573.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328564May 3, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328690May 3, 2010
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS
I HAVE A 2004 TOYOTA SIENNA. I HAVE SLIDER DOORS THAT I HAVE BEEN OPERATING MANUALLY FOR SEVERAL MONTHS AS THEY WERE BROKEN AND WERE TOO EXPENSIVE TO FIX. I WAS CLOSING THE SLIDER DOOR TODAY WHEN IT POPPED OFF ITS' TRACK AND SMASHED INTO THE BACK WINDOW OF THE VAN SPRAYING HUGE CHUNKS OF GLASS ALL OVER THE BACK SEAT. THE SLIDER DOOR WAS HANGING OFF THE VAN ABOUT A FOOT AWAY FROM THE VAN. THERE WERE THREE LITTLE GIRLS IN THE VAN WHO WERE VERY SCARED BUT LUCKILY THEY WERE NOT HURT. MY DAUGHTER WAS HEADED TO THE BACK SEAT WHEN I PULLED THE SLIDER DOOR CLOSED AND THE INCIDENT OCCURRED. IF SHE HAD BEEN SEATED IN THE BACK SEAT, SHE WOULD HAVE BEEN INJURED BADLY BY THE BROKEN GLASS. I HAD THE CAR TOWED TO TOYOTA. THE VAN DOOR WAS HANGING OFF THE VAN IN SUCH A PRECARIOUS POSITION, THE TOW TRUCK DRIVER HAD ME SIGN A DAMAGE WAIVER SINCE HE WAS HESITANT TO TRANSPORT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328701May 3, 2010
STRUCTURE
2004 TOYOTA SIENNA. THE DRAIN SYSTEM PLUGGED IN MY MOONROOF WITH DEBRIS AFTER A HEAVY RAIN. FLOODED THE HEADLINER AND WENT INTO THE DASH AND SCREWED UP THE ELECTRICAL SYSTEM. WINDOWS STOPPED WORKING, ALARM WAS GOING OFF IN THE MIDDLE OF THE NIGHT. ON THE HIGHWAY, THE DRIVERSIDE SLIDING DOOR STARTED OPENING ON IT'S OWN WHERE MY ONE YEAR OLD CHILD'S SITS AT 65 MPH. IT IS A FLAWED DESIGN WITH NO SCREEN PROTECTION OF ANY KIND TO KEEP DEBRIS OUT. IT PLUGS OFF AND FILLS THE VEHICLE WITH WATER SHORTING OUT THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328397May 2, 2010
AIR BAGS
I HAVE 2006 SIENNA LE. AIRBAGS SIGNAL IS ON AND OFF IN THE DASHBOARD. ITS JUST UNDER 30000 MILES AND 3+ YEARS. ITS REALLY FRUSTRATING AND AFTER DEEP RESEARCH IT LOOKS LIKE ALL THE OWNERS HAVE SIMILAR PROBLEMS. TOYOTA SHOULD RECALL THIS ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328417May 2, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A 2004 TOYOTA SIENNA VAN. THE PASSENGER AUTOMATIC DOOR LOCK NO LONGER WORKS. I CAN ONLY MANUALLY LOCK AND UNLOCK IT FROM THE INSIDE OF THE VEHICLE. THE REMOTE ENTRY AND THE FRONT AUTOMATIC DOOR LOCK/UNLOCK DOES NOT WORK FOR THAT DOOR. IT IS AN AUTOMATIC SLIDING DOOR. THAT FEATURE WORKS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328346May 1, 2010
SEATS, ELECTRICAL SYSTEM
TOYOTA (2004 SIENNA) SEAT HEATER BURNED A HOLE THROUGH THE LEATHER ON DRIVERS SEAT. TOYOTA (JUDY FAUL) INTERVIEWED ME/MY CASE AND SUBMITTED TO TERRENCE CHU (REGULATORY AFFAIRS). HE WROTE ME A LETTER 3 MONTHS LATER AND SAID TOYOTA WAS NOT AT FAULT BECAUSE I HAD A TOWEL (8"X8" BABY BURP CLOTH) ADJACENT TO MY LEG (LEFT OUTER THIGH) AND THE OWNERS MANUAL STATES "NOT TO USE AN INSULATING OBJECT" WITH THE SEAT HEATER OPERATING. HE NEVER CONTACTED ME FOR CLARIFICATION ON THE INCIDENT. I HAVE BEEN DENIED ACCESS TO ANYONE AT TOYOTA. THE DEALER (PEORIA, IL) SAID THEY WILL REPAIR FOR $1337, BUT WILL NOT SUPPORT ME TO REPAIR THE DAMAGE THE FAULTY HEATER CREATED. I CAN SEE THEIR LOGIC IF SITTING ON A STACK OF TOWLES, BUT NOT A RAG, OF WHICH THE CONSISTENCY IS LESS THAN THE SKI PANTS WORN (WITH THE HEATER OPERATING) OR MY WIFE SWEATER DRESSES IN THE SAME MANNER. PERSONAL FRIENDS (TORRY OLSEN) HAD THE SAME YEAR VAN AND THE SAME PROBLEM. TOYOTA REPAIRED THEIRS AS IT WAS UNDER WARRANTY. THE HEATER ELEMENT IS STILL HOOKED UP (AND DANGEROUS) AND TOYOTA WILL NOT SERVICE UNLESS WE PAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10317595April 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 TOYOTA SIENNA SURGE AND DECELERATION WHILE DRIVING. SEEMS THE VEHICLE CAN'T DECIDE WHICH GEAR TO GO IN. *KB THE CONSUMER STATED THE TRANSMISSION WOULD SHIFT LATE AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328256April 30, 2010
STRUCTURE:BODY
I HAVE BEEN HAVING PROBLEMS WITH MY 2004 TOYOTA SIENNA'S PASSENGER SLIDING DOOR SINCE WE BOUGHT IT 2 YEARS AGO. I HAVE TAKEN IT IN TO HAVE THE CABLE LOOKED AT, THE INTERIOR LIGHTS CLICKING (APPARENT ELECTRICAL ISSUE WITH THE CABLE) AND THE DOOR. IN THE COLD THE DOOR FREEZING SHUT SO THAT MY KIDS HAVE TO CLIMB IN THROUGH THE FRONT OR BACK OF THE VEHICLE (LIKE THE DOG). THE DOOR GETTING STUCK, AND NOT CLOSING ALL THE WAY, AND HAVING TO SWITCH IT TO MANUAL MODE TO CLOSE IT. THE SENSOR ON THE DOOR, NOT WORKING, AND ALMOST SQUISHING MY CHILD. THIS MORNING THE DOOR FELL OFF THE TRACK AND BROKE MY BACK WINDOW. THERE WERE SCREWS LOOSE, THAT ARE SUPPOSE TO HOLD THE DOOR TO THE ROLLER. THE ROLLERS WERE OUT OF THE TRACK, WHICH IS WHAT BROKE THE WINDOW I BELIEVE. I DON'T KNOW WHAT WAS HOLDING THE DOOR ON. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AS IT WAS UNDRIVEABLE. THE TOW TRUCK DRIVER HAD TO STRAP THE SLIDING DOOR TO THE REST OF THE VAN IN ORDER TO TOW IT. I AM SHOCKED TO FIND OUT THAT THERE ARE VERY MANY OTHERS WITH THIS SAME ISSUE. THE VEHICLE WAS NON FUNCTIONING BECAUSE THE DOOR WOULD NOT STAY ON! WHAT WILL IT TAKE TO FIX THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328003April 29, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
OUR 2004 SIENNA SLIDING DOOR BECAME STUCK OPEN AND WE WERE FORCED TO CUT THE CABLE IN ORDER TO SHUT THE DOOR. THE TOYOTA DEALER QUOTED SEVERAL THOUSAND $$ TO FIX IT. THE CABLE REMAINS CUT AND WE NOW USE IT AS A MANUAL OPENING DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327405April 29, 2010
WHEELS:RIM
2004 TOYOTA SIENNA. CONSUMER STATES BUBBLING ON THE ALLOY RIMS. *TGW THE CONSUMER STATED IT LOOKED AS THOUGH THE RIMS HAD RUSTED FROM THE INSIDE OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328023April 29, 2010
STRUCTURE:BODY:DOOR
THE AUTOMATIC SLIDING DOOR ON OUR VAN HAS CLOSED ON OUR 3 YEAR OLD TWICE, CAUSING MINOR INJURY. THE FIRST TIME, THE DOOR HIT HIS HEAD BUT DID NOT ENCOUNTER ENOUGH RESISTANCE TO ENGAGE THE SAFETY OPEN UNTIL IT HAD PUSHED HIM AGAINST THE SIDE OF THE VAN. THEN THE SAFETY ENGAGED AND THE DOOR OPENED. IT LEFT RED MARKS ON BOTH SIDES OF HIS HEAD. WE TOOK THE VAN TO THE DEALER ON APRIL 12 2010 TO HAVE THE DOOR LOOKED AT, AND REQUESTED THAT THE RESISTANCE BE LOWERED. ON APRIL 28TH THE DOOR AGAIN HIT OUR CHILD, THIS TIME THE DOOR COMPLETELY LATCHED CLOSED ON HIS HAND, PINNING HIS HAND IN THE DOOR. HIS THUMB HAD A "DENT" IN IT, AND IS NOW EXTREMELY AND IMMOBILE THE NEXT DAY. HE IS BEING TAKEN TO THE DR TODAY. I CALLED TOYOTA CORPORATE 10 MINUTES AFTER THE INCIDENT TO REPORT IT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10328159April 29, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING IN THE MIDDLE LANE ON A THREE LANE ROAD. I ARRIVED AT A TRAFFIC LIGHT AND CAME TO A COMPLETE STOP. I WAS STANDING IN A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE. STANDING IN THE SAME TRAFFIC LIGHT, THERE WERE MANY CARS IN FRONT OF MY VEHICLE AND SEVERAL CARS BEHIND MY VEHICLE. SUDDENLY, I FELT MY VEHICLE WAS ATTEMPTING TO MOVE AND SMELLED BURNING RUBBER FROM THE RIGHT FRONT TIRE. AT THE SAME TIME MY FOOT WAS STILL APPLIED FIRMLY TO THE BRAKES AND MY VEHICLE JUMPED WITH A GREAT FORCE COLLIDING WITH THE VEHICLE IN FRONT ME, WHICH CAUSED ANOTHER IMPACT AND A THIRD IMPACT. THE POINT OF IMPACT ON MY VEHICLE WAS THE RIGHT SIDE OF THE FRONT OF THE VEHICLE. THE LEFT FRONT TIRE WAS ONLY TWO WEEKS OLDAND THE OTHER THREE TIRES WERE APPROXIMATELY 12,000 MILES. THE TWO FRONT AIR BAGS DEPLOYED AND THE VEHICLE WAS TOTALED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT AND SUFFERED A TINY FRACTURE IN THE RIP CAGE AS A RESULT OF THE AIRBAG IMPACT. THIS WAS THE FIRST TIME WE HAD EXPERIENCED A CASE OF SUDDEN ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10327451April 28, 2010
VEHICLE SPEED CONTROL
2006 TOYOTA SIENNA CONCERN *GR THE CONSUMER STATED THE VEHICLE SEEMED TO TRAVEL EXTREMELY FAST EVEN THOUGH SHE WAS DRIVING BETWEEN 60-65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327877April 28, 2010
STRUCTURE:BODY:DOOR
BOTH REAR SLIDING DOOR CABLES OF OUR 2004 TOYOTA SIENNA HAVE SNAPPED, CAUSING THE AUTOMATIC DOORS NOT TO WORK. DRIVERS SIDE REAR SLIDING DOOR CAME OFF OF THE REAR TRACK AFTER CABLE SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327867April 28, 2010
VEHICLE SPEED CONTROL
I WAS PARKING MY VEHICLE IN THE BIXBY HOSPITAL PARKING LOT. I PULLED INTO A SPACE DIRECTLY ACROSS FROM A VEHICLE, AND PUT MY FOOT ON THE BRAKE. AS I WAS PUTTING MY 2007 TOYOTA IN PARK THE CAR LURCHED FORWARD AS IF SOMEONE WAS PRESSING HARD ON THE ACCELERATOR. THE FORCE WAS SO HARD THAT I HIT A POLE AND THEN INTO THE CAR IN FROM OF ME, PUSHING THE OTHER CAR BACK ABOUT THREE FEET INTO A PEDESTRIAN.. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10327886April 28, 2010
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
NO PRIOR PROBLEMS. THE AUTOMATIC DOOR AND IT'S SAFETY FEATURE OF NOT CLOSING WHEN SOMETHING IS IN THE WAY STOPPED WORKING. THE DOOR WILL NOT OPEN COMPLETELY AND WHEN CLOSING IT CLOSES ON ANYTHING IN IT'S WAY. SOMETIMES IT WILL NOT CLOSE OR OPEN AT ALL. IF THE BUTTON IS ENGAGED TO TURN THE AUTOMATIC DOOR OFF THE DOOR WILL NOT BUDGE. IT WILL NOT WORK IN MANUAL MODE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET, AS THE EXPENSE IS PROHIBITIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327907April 28, 2010
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
2008 TOYOTA SIENNA ACCELERATION HESITATION THIS MINIVAN HESITATES FROM DRIVER ACCELERATION FOR 1-2 SECONDS INTERMITTENTLY AT VERY LOW SPEEDS. HOWEVER, THE PROBLEM CAN BE REPRODUCED VERY EASILY BY MAKING A CORNER TURN AT LOW SPEED, AND INCREASING ACCELERATION AFTER THE TURN. THE MINIVAN WILL NOT RESPOND FOR 1-2 SECONDS BEFORE 'JUMPING' INTO THE ACCELERATION. THE BIGGEST SAFETY ISSUE WITH THIS IS A LEFT TURN ACROSS AN ONCOMING LANE OF TRAFFIC (SIMILAR TO A CORNER TURN). IF I AM COASTING TO THE INTERSECTION FOR THE TURN, THE MINIVAN DOES NOT RESPOND TO THE DRIVER INPUT FOR ACCELERATION TO GET OUT OF THE WAY OF THE ONCOMING CAR (UNTIL THROUGH THE INTERSECTION). KNOWING THIS DEFECT, I COMPENSATE FOR IT, BUT AN UNSUSPECTING DRIVER COULD HAVE AN ACCIDENT WITH THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327946April 28, 2010
STRUCTURE:BODY:DOOR
BOTH AUTOMATIC DOORS ON OUR 2005 TOYOTA SIENNA HAVE BEEN MALFUNCTIONING FOR THE PAST 2 YEARS. ONE DOES NOT CLOSE UNLESS MANUALLY PUSHED AND THE OTHER CLOSES ON PEOPLE WHEN THEY ARE IN THE WAY OF THE DOOR. THE "BOUNCE-BACK" SAFETY FEATURE WHICH IS SUPPOSED TO PREVENT THE DOOR FROM CLOSING ON PEOPLE DOES NOT WORK. WE HAVE BARELY AVOIDED SERIOUS INJURY WITH THIS DOOR AND DO NOT ALLOW OUR CHILDREN TO USE IT. TOYOTA REFUSES TO REPAIR (EVEN WHEN IT WAS STILL UNDER WARRANTY) UNLESS WE PAY $1,800 PER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327936April 28, 2010
STRUCTURE:BODY:DOOR
I HAVE A TOYOTA SIENNA 2004. I HAVE AROUND 85K MILES ON THE VAN AND THE POWER SLIDING DOOR GOT STUCK IN THE OPEN POSITION. I WAS ABLE TO JAM IT CLOSED WITH QUITE A BIT OF FORCE. THE NEXT DAY THE OTHER DOOR FROZE OPEN AND I COULD NOT CLOSE. I BROUGHT IT TO THE DEALER WITH THE DOOR OPEN AND THEY CAN'T CLOSE EITHER AND TELL ME IT NEEDS A MOTOR AND CABLE ASSEMBLY FOR $1,700. THEY HAVEN'T TOLD ME WHAT THE FIRST DOOR NEEDS. I CAN SEE ON THE INTERNET THAT THIS IS A COMMON PROBLEM BUT TOYOTA DENIES IT. I DON'T THINK IT IS TERRIBLY SAFE TO HAVE A DOOR LOCK OPEN. FORTUNATELY WE WERE AT HOME WHEN IT WOULDN'T CLOSE AND SO I DIDN'T HAVE TO HAVE CHILDREN RIDE IN THE BACK WITH THE DOOR OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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