Toyota Sienna Complaints

9,048 consumer complaints on file.

#10340422June 28, 2010
LATCHES/LOCKS/LINKAGES
2004 TOYOTA SIENNA XLE 2WD - POWER DOORS DO NOT OPEN OR SHUT (FROM THE INSIDE OF THE VAN) USING EITHER THE AUTOMATIC BUTTON OR DOOR HANDLES. THEY ALSO DO NOT OPEN OR SHUT (FROM THE INSIDE OF THE VAN) EVEN WHEN THE POWER BUTTON IS OFF AND THE DOORS ARE SUPPOSE TO WORK ON MANUAL. THEREFORE, THE PASSENGERS SITTING IN THE BACK CAN NOT GET OUT OF THE VAN. SOMEONE HAS TO LET THEM OUT FROM THE OUTSIDE OF THE VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340434June 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE I WAS FULLY STOPPED, WITH MY FOOT ON THE BRAKE, MY 2003 TOYOTA SIENNA UNEXPECTEDLY AND SUDDENLY ACCELERATED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10340222June 26, 2010
ENGINE AND ENGINE COOLING
2011 TOYOTA SIENNA VAN WITH 220 MILES ON IT CAUGHT FIRE IN MY DRIVEWAY 2 MINUTES AFTER PARKING IT THERE. NO WARNING LIGHTS OR ANYTHING. VEHICLE IS A TOTAL LOSS, NO RESPONSE FROM TOYOTA FOR OVER TWO WEEKS, OWNED THE BRAND NEW VAN FOR LESS THAN A WEEK. A CAUSE AND EFFECT INVESTIGATOR HIRED BY MY INS CO FOUND THE PROBLEM TO BE A FAULTY FAN WIRE THAT SHORTED OUT. EXTENSIVE DAMAGE TO MY HOUSE AND LANDSCAPING AS WELL. BURNED OUT VAN STILL SITTING IN MY DRIVEWAY CAUSING DANGER WITH BROKEN GLASS AND SOOT TO MY CHILDREN AND PETS. UNABLE TO GET ANY RESPONSE WHAT SO EVER FROM TOYOTA. THE DEALERSHIP HAS BEEN EXTREMELY HELPFUL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10339953June 25, 2010
SEAT BELTS
THE DRIVERS SEAT BELT JAMS AND WILL NOT RETRACT. OCCASIONALLY WHEN PULLED OUT, THE DRIVERS SEAT BELT FOLDS OVER AND JAMS IN THE TOP MOST EXIT (ROLLER) AS IT COMES OUT OF THE PILLAR AND INTO THE DRIVERS AREA. THE BELT WILL NOT RETRACT WITHOUT STOPPING THE CAR AND CLEARING THE TWIST THAT RESULTS IN THE JAM. SOMETIMES YOU HAVE TO REMOVE THE COVER ON THE PILLAR THAT THE BELT RETRACTS INTO. THIS EFFORT TAKES LONGER AND REQUIRES YOU TO GO INTO THE BACK SEAT FOR ACCESS. THIS HAS HAPPENED 3 TIMES IN THE LAST 30 DAYS AND 10 TIMES IN THE LAST YEAR. MY WIFE HAS DRIVEN HOME EACH TIME THIS OCCURS WITH THE SEAT BELT "JAMMED" SO I CAN MAKE THE REPAIRS. SHE ISN'T STRONG ENOUGH TO REPAIR THE CAR ONCE THE JAM OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340137June 25, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT IS TOO FAR GONE TO WELD AND REPAIR AND THAT THEY WOULD HAVE TO PUT ON A NEW DOOR. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THE TSB THAT EXTENDED THE WARRANTY WAS EXPIRED DUE TO BOTH MY MILEAGE AND TO THE TIMING OF MY REQUEST. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL AND HOW TO FORCE TOYOTA TO PAY FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340147June 25, 2010
STRUCTURE:BODY, EQUIPMENT
MY 2004 TOYOTA SIENNA XLE LIMITED POWER SLIDING DOOR CABLE SNAPPED AND DOOR WOULDN'T CLOSE, THIS IS A SERIOUS SAFETY ISSUE AND TOYOTA SHOULD TAKE RESPONSIBILITY OF FIXING THIS ON GOING ISSUE WITH THESE SIENNA VANS. THERE COUNTLESS NUMBER OF PEOPLE HAVE THE SAME ISSUE. DEAL COST TO FIX THIS IS OVER $2000. THIS IS TOTALLY UNFAIR FOR CONSUMERS TO PAY SUCH HIGH COST REPAIR FOR WHAT TOYOTA IS RESPONSIBLE FOR IN FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339852June 24, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED WHEN THE AIR CONDITIONING UNIT WAS ENGAGED, THERE WAS AN UNUSUAL ODOR OF MOLD COMING FROM THE VENTS. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS TO INDICATE THE CAUSE OF THE ODOR. THE CURRENT AND FAILURE MILEAGES WERE 16,000. UPDATED 8/9/10 *CN UPDATED 08/11/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339910June 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING IN REVERSE AT UNKNOWN SPEEDS, THE SHIFTER LEVER BROKE. THE CONTACT APPLIED THE EMERGENCY BRAKE TO COMPLETELY STOP THE VEHICLE. THE CONTACT WAS ONLY ABLE TO DRIVE TO HIS RESIDENCE WHILE IN REVERSE. THE CONTACT THEN REMOVED THE STEERING COLUMN IN ORDER TO MOVE THE SHIFTER TO NEUTRAL. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF THE FAILURE OCCURRING AT HIGHWAY SPEEDS. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339624June 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION WAS DOING WHAT FELT LIKE "NEUTRAL DROPS" AT LOW SPEEDS, WHERE I WOULD SHIFT INTO DRIVE, GET THE "CLUNK" THAT I NORMALLY ASSOCIATE WITH THE TRANSMISSION DROPPING INTO FIRST, THEN DEPRESS THE GAS SLIGHTLY TO START MOVING. THE PROBLEM IS THAT THE ENGINE WOULD REV SUDDENLY, AND THEN CATCH FIRST, WHICH AS YOU KNOW, CAUSES A SUDDEN LURCH OF THE ENTIRE VEHICLE SINCE THE ENGINE HAD BEEN REVVING JUST BEFORE IT CAUGHT. IT WOULD ALSO OCCASIONALLY JUST "LOSE" THE GEAR WHILE DRIVING AT LOW SPEEDS. ON 6/12/2010 THE TRANSMISSION WENT OUT ON ME WHILE I WAS DRIVING HOME (WITH MY FAMILY) ON THE FWY (NORTH 5) FROM LEGOLAND. I HAVE TO ACROSS 5 LANES TO GET TO THE SHOULDER. I GOT THE VAN BRAND NEW ON 3/28/2007 (W/ONLY3 MILES ON THE VAN) FROM CARSON TOYOTA, CA...I PAID $28000 W/PACKAGE3 (OUT THE DOOR PRICE)...AS OF 6/12/2010 THE VAN HAS UNDER 14,000MILES. THE TOYOTA DEALER REPLACED THE TRANSMISSION WITH NO CHARGE (STILL UNDER POWERTRAIN WARRANTY). TRANSMISSIONS AREN'T SUPPOSED TO GO OUT THAT QUICKLY, IT DEFINITELY SEEMS TO BE A QUALITY CONTROL ISSUE. UNDER 14,000 MILES THERE HAS BEEN NO SERVICE DUE SO IT'S NOT A MATTER OF MISSING SCHEDULED MAINTENANCE. THIS IS OBVIOUSLY A VERY VALID SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340074June 22, 2010
WHEELS:LUGS/NUTS/BOLTS/STUDS
2003 TOYOTA SIENNA,WHEEL BROKE LOOSE FROM VEHICLE. *BF ACCORDING TO THE POLICE REPORT, THE WHEEL BROKE FROM THE LUGS. ROTOR. (OHIO TRAFFIC CRASH REPORT # 10-0221-91. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339516June 22, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
THE DRIVERS SIDE BACK SLIDING DOOR GOT STUCK HALF WAY OPEN POSITION. NOTICED CABLE FOR ELECTRONIC OPENING WAS FRAYED CONSIDERABLY VAN IN THE MANUAL OPEN DOOR MODE AND STILL COULD NOT CLOSE. GOOD NEWS I WAS CLOSE TO HOME WHEN THIS HAPPENED. HUSBAND WAS ABLE TO SHOVE THE DOOR CLOSED AND THEN HAD TOYOTA REPAIR DOOR. DOORS MECHANICS HAS A UNIT WITH "BALL BEARINGS" AND THEY WERE TOTALLY DRY. ALSO, BALL BEARINGS FELL OUT OF ENCLOSED TRACKING UNIT. COST OVER $1600 TO FIX.AUTO WAS WITH TOYOTA FOR 9 DAYS. LUCKILY MY EXTENDED WARRANTY INSURANCE PAID FOR THE WHOLE THING. AUTO UNDER 75,000 MILES. COMPLAINED ABOUT CRUNCHING NOISE WHILE CLOSING SLIDING DOOR, IN THE PAST THREE YEARS....NOT ABLE TO FIND WHAT THE PROBLEM WAS...NOW I KNOW TOYOTA REPAIR PEOPLE DID NOT KNOW WHAT THEY WERE DOING. AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339297June 21, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2005 TOYOTA SIENNA, POWER, PASSENGER SIDE DOOR STOPPED WORKING COMPLETELY. AT FIRST THE POWER BUTTONS WORKED OFF AND ON STARTING ABOUT A YEAR AGO. IF WE MOVED THE LOCK UP AND DOWN SEVERAL TIMES THE POWER BUTTON WOULD WORK. NOW NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339397June 21, 2010
AIR BAGS:FRONTAL
IN APRIL, 2010 AND JUNE, 2010, MY AIRBAG LIGHT BEGAN FLASHING IN MY 2006 TOYOTA SIENNA LE, AFTER I STARTED MY CAR. THE DIAGNOSTIC CODE WAS B0111. THE FIRST REPAIR IN APRIL, 2010 WAS A $600 REPAIR PAID OUT OF POCKET BECAUSE MY CAR WAS OUT OF WARRANTY AND MY EXTENDED WARRANTY DID NOT COVER AIR BAGS. THANKFULLY, MY SECOND REPAIR WAS COVERED UNDER THE WARRANTY OF THE FIRST REPAIR. THIS CAR IS ONLY 4 YEARS OLD, AND, ALTHOUGH IT HAS EXCESSIVE MILES, THE AIR BAG SHOULD NOT BE MALFUNCTIONING AT THIS POINT. IN DOING SOME RESEARCH, I SEE THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM, AND THE 2006 TOYOTA 4RUNNER HAS A RECALL FOR THE SAME DIAGNOSTIC CODE. TO ME THIS IS INEXCUSABLE. OBVIOUSLY THERE IS A PROBLEM, AND ONE THAT WILL NOT CORRECT ITSELF WITH REPLACING THE AIRBAG OVER AND OVER AGAIN... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339234June 20, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C WENT OUT AT 70K FOR MY 2004 TOYOTA SIENNA. NEVER HAD A PROBLEM UNTIL NOW OVER $3000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339142June 19, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I HAD BY 2005 TOYOTA SIENNA FIXED THE RECALL LETTER I HAD REGARDING BACK HYDRAULIC STRUT ON MY BACK DOOR. THIS WAS DONE ON LAST WEEK OF MARCH THIS YEAR(2010) AT PENSKE TOYOTA. AFTER 3 MONTHS OF USING THE BACK DOOR, 1. IT INTERMITTENTLY WILL GO DOWN HALF WAY AND WILL GO BACK TO OPEN POSITION. 2. WHEN OPENING THE DOOR MANUALLY, IT WILL SNAP OPEN WILDLY ALMOST TO THE POINT OF INJURING YOUR FACE. NOTE-THESE 2 CONDITIONS NEVER HAPPENED PRIOR TO THE RECALLED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339081June 18, 2010
SEAT BELTS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT WAS ATTEMPTING TO SECURE THE DRIVER SIDE SEAT BELT BUT IT WOULD NOT RELEASE AND WAS DIFFICULT FOR THE CONTACT TO PULL. THE CONTACT STATED THE FAILURE WAS THE EXACT SAME AS NHTSA RECALL CAMPAIGN ID NUMBER: 05V327000 (SEAT BELTS) WHICH HE HAD REPAIRED UNDER THE RECALL FOUR YEARS PRIOR TO THE FAILURE. THERE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. UPDATED 8/2/10 *CN THE CONSUMER STATED TOYOTA MADE THE NECESSARY REPAIRS. UPDATED 08/24/10*JB UPDATED 08/30/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339089June 18, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
OUR 2004 TOYOTA SIENNA HAS RECENTLY BEEN HAVING SEVERE ISSUES WITH THE POWER SLIDING DOOR. IT WOULD SHUT AND THEN IMMEDIATELY OPEN AGAIN. COULD NOT OPEN THE DOOR MANUALLY. NOW THE SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT OPEN EITHER. A DEFINITE SAFETY HAZARD FOR TWO REAR DOORS THAT WE CAN NOT OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336857June 17, 2010
STRUCTURE:BODY
TOYOTA IS AWARE OF A MANUFACTURING DEFECT IN ITS DOORS WHERE BAD WELDING WAS PERFORMED AT TIME OF MANUFACTURING. THIS EFFECTS MOST '04 - '08 MODELS. TOYOTA REFUSES TO ISSUE A RECALL AND ATTEMPTS TO MAKE CUSTOMERS PAY FOR THE REPAIR. COST CAN RUN UP TO $2,000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336873June 17, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE TRAVELING 45 MPH THE CONTACT'S VEHICLE WAS STRUCK FROM THE REAR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336891June 17, 2010
WHEELS
I HAVE A 2006 TOYOTA SIENNA XLE FWD. THE ALLOY IS FLAKING OFF MY 17 " WHEEL RIMS. THIS IS CAUSING CORROSION OF THE WHEEL WHICH WILL EVENTUALLY LEAD TO FAILURE. THERE ARE NUMEROUS COMPLAINTS ON THIS AND TOYOTA IS NOT TAKING CORRECTIVE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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