Toyota Sienna Complaints

9,048 consumer complaints on file.

#10722696June 1, 2015
TIRES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722746June 1, 2015
AIR BAGS
THE DRIVER'S AIR BAG LIGHT BLINKS ON AND OFF. THE ISSUE WAS TRACED TO DRIVERS SEAT WIRING. THE SEAT WIRES ARE EASILY EXPOSED. THE WIRES GET IN CONTACT WITH THE DRIVER'S FOOT CAUSING DAMAGE TO THE WIRES. THIS LEADS TO A PROBLEM DETECTING A WIGHT ON THE SEAT THAT IN TURN ENABLES THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722775June 1, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS NORTHBOUND ON INTERSTATE 15 IN UTAH AND NOTICED SMOKE COMING OUT FROM UNDERNEATH MY CAR. I PULLED INTO A FIRESTONE SERVICE CENTER WHERE THEY DIAGNOSED THE ISSUE TO BE A FAULTY OIL COOLER HOSE ASSEMBLY ON MY 2007 TOYOTA SIENNA MINI-VAN. I CONTACTED TOYOTA DEALER WHO SAID THAT THE PART HAD BEEN UPGRADED FROM A RUBBER HOSE TO A METAL HOSE THAT WOULD NOT BURST LIKE MINE HAD. I WAS NOT INFORMED OF THE OPTION TO UPGRADE PRIOR TO THIS INCIDENT AND IN FACT HAD HAD MY CAR INTO THE DEALER FOR AN OIL CHANGE THE WEEK BEFORE THIS INCIDENT. FIRESTONE SAID I WAS DOWN TO TWO QUARTS OF OIL REMAINING IN THE OIL PAN. I FEEL LUCKY THAT I DID NOT BURN UP MY ENGINE BY STOPPING BEFORE THE OIL PAN RAN DRY. ALSO, I AM LUCKY THAT I WAS DRIVING AND NOT MY WIFE WITH A CAR FULL OF KIDS AS THERE SEEMED TO BE A RISK OF A CAR FIRE BASED ON THE SMOKE. I AM WONDERING NOW JUST HOW SAFE AND RELIABLE MY CAR IS AND WHAT OTHER PROBLEMS TOYOTA IS AWARE OF THAT THEY HAVE NOT YET TOLD ME ABOUT ON MY YEAR MAKE AND MODEL. BY THE WAY IT KIND OF RUINED THE FAMILY VACATION WE WERE JUST STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722230May 29, 2015
VISIBILITY/WIPER
THE REAR WINDOW ON THE HATCHBACK DOOR BLEW OUT. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT - THE NEXT MORNING IT WAS SHATTERED. I CONTACTED THE DEALER TO FIND OUT IF THIS WAS A COMMON PROBLEM - I WAS TOLD NO. HOWEVER UPON PERFORMING A GOOGLE SEARCH I FOUND HUNDREDS OF INSTANCES OF PEOPLE COMPLAINING OF THE SAME ISSUE. IT WAS ALSO INTERESTING TO NOTE THAT THE REAR WINDOWS WERE/ARE ON NATIONAL BACKORDER FROM TOYOTA. THE WINDOW INSTALLED IN MY VAN WAS APPARENTLY A "TAKE OFF" FROM ANOTHER VEHICLE. I AM HIGHLY CONCERNED THAT THIS ISSUE WILL OCCUR AGAIN, POSSIBLY NEXT TIME WHILE DRIVING OR WITH MY CHILDREN IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722030May 28, 2015
UNKNOWN OR OTHER
I'M CONTACTING YOU TO COMPLAIN ABOUT THE INTERIM RECALL REPAIR PERFORMED BY TOYOTA, RECALL 14V-273. I HAD THE INTERIM REPAIR PERFORMED IN THE SUMMER OF 2014 WHICH INVOLVED PUTTING THE SPARE TIRE INTO THE CARGO AREA IN THE BACK OF THE VAN AND SECURING IT WITH A TIE DOWN. I HAVE BEEN UNABLE TO FOLD MY SEATS BACK INTO THE CARGO AREA WHEN I NEEDED TO AND HAVE A LARGE PORTION OF THE CARGO AREA OCCUPIED BY THE SPARE TIRE AND TIE DOWN. FOR A SHORT TIME I COULD LIVE WITH THIS. BUT THE RECALL WAS ANNOUNCED ALMOST ONE YEAR AGO. I CONTACTED TOYOTA TODAY AND THE REPRESENTATIVE STATED A FINAL REPAIR SHOULD BE AVAILABLE IN MID 2015. I WOULD LIKE THE FINAL FIX PERFORMED AS SOON AS POSSIBLE. IT IS UNREASONABLE TO HAVE THIS LENGTHY DELAY BETWEEN PERFORMING THE INTERIM REPAIR AND THE FINAL REPAIR. CAN YOU PLEASE INVESTIGATE THIS MATTER AND URGE TOYOTA TO PROMPTLY ISSUE THE FINAL REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722060May 28, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
AUTOMATIC SLIDING DOOR CABLE SNAPPED. PASSENGER SIDE. THIS IS THE SECOND TIME, SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721368May 26, 2015
WHEELS
WHAT GOOD IS HAVING AN AUTO RECALLED IF NOTHING IS DONE TO CORRECT THE PROBLEM? I AM REFERRING TO THE SPARE TIRE STORAGE CABLES THAT HAVE BEEN IN A RECALLED STATE SINCE 2010 AND HAS STILL NOT BEEN CORRECTED. I FEEL THAT BOTH THE TOYOTA MOTOR CAR COMPANY AND THE U.S. GOVERNMENT HAVE LET ME DOWN ONCE AGAIN. IS ANYTHING BEING DONE TO CORRECT THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721500May 26, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. THE CONTACT STATED THAT THIS WAS A LONGSTANDING ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721532May 26, 2015
TIRES
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER REMOVED THE SPARE TIRE AND PLACED IT IN THE TRUNK FOR THE PAST 8 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 7/21/15*CN UPDATED 11/13/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721285May 25, 2015
ENGINE
~2007, RADIATOR LEAK, ENGINE HEATED UP - ALMOST FIRE ~2008, RADIATOR LEAK, ENGINE HEATED UP - ALMOST FIRE ~2011, RADIATOR LEAK, ENGINE HEATED UP ~2014, RADIATOR LEAK RADIATOR FAILURE HAS OCCURRED FOR EVERY TWO YEARS. ALMOST IN FIRE FOR MULTIPLE TIMES! DRIVER IS CONSTANTLY UNDER DANGER OF FIRE. TOYOTA CUSTOMER SERVICE RESPONDED BY OFFERING A $200-300 CREDIT, SUGGESTING TOYOTA KNOWS THERE IS SOMETHING WRONG FOR SUCH FREQUENT RADIATOR LEAKING. BUT IT REFUSES TO DISCLOSE DETAILS. FOR THE SAFETY OF DRIVERS, PLEASE INVESTIGATE. INDIVIDUAL DRIVER LIKE MYSELF IS TOO SMALL TO TALK TO TOYOTA. TOYOTA EVEN DID NOT ANSWER MY QUESTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721319May 25, 2015
AIR BAGS
THE SRS WARNING LIGHT COMES ON AND OFF INTERMITTENTLY. I HAVE READ MANY ONLINE FORUMS AND THIS SEEMS TO BE A COMMON PROBLEM. I AM HOPING A RECALL WILL BE ISSUED FOR THE SAFETY OF MY FAMILY AND ALL THE OTHER FAMILIES OUT THERE WITH SIMILAR ISSUES. I AM USUALLY ABLE TO FIX IT BY JIGGLING THE WIRING UNDER THE DRIVER AND PASSENGER SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720944May 22, 2015
AIR BAGS
AIRBAG LIGHT BLINKING FOR PASSENGER SIDE. HAPPENED BEFORE. KAISERSLAUTERN, GERMANY TOYOTA DEALERSHIP SAID IF IT HAPPENS AGAIN THAT AIRBAG MAY HAVE TO BE REPLACED AND IT WOULD COST 1,500 TO 2,000 DOLLARS. SAFETY SHOULD BE NOT EXPIRE WITHIN 3-5 YEAR WARRANTY. SHOULD BE LIFETIME UNTIL OWNER OWNS/HAS THE VEHICLE. SHOULD BE FIXED/REPLACED WITH NO CHARGE. ON A DIFFERENT TOPIC, THE WHEELS/RIMS IS ANOTHER ISSUE. IT BUBBLED/CORRODED AND TOYOTA SAID NOT COVERED UNDER WARRANTY. CONSTANTLY LOSING AIR BEFORE I BOUGHT NEW AFTERMARKET WHEELS. SHOULD HAVE BEEN FIXED/REPLACED BY TOYOTA ALSO. BTW, DAYTIME PHONE IS ADDRESS IN CHICAGO. MY NUMBER FOR GERMANY IS 011 49 6371 56000351.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721000May 22, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717626May 21, 2015
WHEELS
I WAS SENT A RECALL NOTICE BY TOYOTA, INDICATING THAT THE "SPARE TIRE ASSEMBLY MAY CORRODE AND DETACH". I TOOK MY VEHICLE TO THE DEALER ON DECEMBER 19, 2014, AND THEY REMOVED THE SPARE TIRE AND PLACED IT IN THE VEHICLE IN A PLASTIC BAG. THEY DID NOT FIX IT PROPERLY. THE SPARE TIRE IS NOW OCCUPYING A LOT OF SPACE THAT I NEED FOR CARGO. THEY TOLD ME I WOULD RECEIVE A LETTER WHEN THE PROPER REMEDY WAS AVAILABLE. I CALLED TOYOTA THIS MORNING (MAY 21, 2015) AFTER WAITING FIVE MONTHS FOR THE LETTER. THE TOYOTA REPRESENTATIVE THAT I SPOKE WITH SAID THAT THE PARTS WOULD BECOME AVAILABLE FOR THE REMEDY "IN THE MIDDLE OF THIS YEAR" BUT SHE COULD NOT EVEN GIVE ME THE MONTH IN WHICH THIS WOULD HAPPEN. I THINK IT IS TOO MUCH TO HAVE TO CARRY MY SPARE TIRE AROUND IN MY CARGO SPACE FOR SEVERAL MONTHS. TOYOTA SHOULD HAVE BEEN ABLE TO SOLVE THIS PROBLEM FASTER. THIS IS NOT THE VEHICLE'S DRIVE TRAIN. THIS IS A METAL HANGER FOR A SPARE TIRE, IT SHOULDN'T BE THAT DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717381May 19, 2015
ENGINE
UPON EXITING THE INTERSTATE, WE BEGAN TO SMELL A BURNING SMELL AND THE LIGHT FOR THE A/C STARTED FLASHING AND WOULDN'T TURN BACK ON. WE DROVE ABOUT A MILE THINKING THAT THE SMELL WAS ROADWORK, BUT THEN WE DECIDED TO STOP AND CHECK IT UNDER THE HOOD. ONCE WE OPENED THE HOOD, WE WERE HIT WITH A PLUME OF SMOKE, AND REALIZED THERE WAS A POOL OF OIL UNDER THE VAN. WE BEGAN TO LOOK ON THE INTERNET FOR CAUSES, WHERE WE CAME ACROSS SEVERAL INSTANCES OF THE OIL HOSE BLOWING AND THE VEHICLE CATCHING FIRE. WE CALLED THE DEALERSHIP THE NEXT DAY TO SEE IF THERE WAS A RECALL. THEY DIDN'T KNOW OF ONE, BUT STATED THAT THEY'D FIXED SEVERAL VEHICLES FOR THE SAME ISSUE. THIS IS VERY ALARMING SINCE THE CHECK ENGINE LIGHT, OIL LIGHT, ETC DIDN'T EVEN TURN ON. HAD WE DRIVEN ANOTHER MILE, WOULD THE VAN HAVE CAUGHT FIRE? WE HAVE A VAN FULL OF CHILDREN, AND IT'S FRIGHTENING TO THINK THAT THIS COULD HAVE ENDED MUCH WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717016May 18, 2015
WHEELS, TIRES, STRUCTURE
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717137May 18, 2015
WHEELS
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716938May 17, 2015
ENGINE
2GR-FE ENGINE: CYLINDER # 2 VALVE SPRING BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716944May 17, 2015
TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
RECEIVED LETTER ADVISING THAT UNDER RECALL 14V27300 MY 2008 TOYOTA SIENNA HAD A POTENTIAL PROBLEM WITH THE CABLE, HOLDING THE SPARE TIRE UNDERNEATH THE VEHICLE WHICH NEEDED TO BE REPLACED. IN THE FALL OF 2014 MY SPARE TIRE WAS RELOCATED TO THE LUGGAGE COMPARTMENT OF MY VAN WHICH RENDERED THE AREA UNUSABLE FOR FOLDING THE REAR SEATS DOWN TO USE THAT AREA FOR TRANSPORTING LARGER ITEMS. I CHECKED WITH MY LOCAL DEALER REGARDING A PERMANENT SOLUTION/REPAIR AND WAS TOLD THEY HAD NOT YET RECEIVED NOTICE OF AND/OR REPAIR PARTS FOR THE IDENTIFIED PROBLEM. THIS HAS BEEN AN UNREASONABLE AMOUNT OF TIME TO WAIT TO REGAIN FULL USE OF MY MINIVAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716691May 15, 2015
WHEELS
VISIT TO DEALER FOR SERVICE (CAIN TOYOTA, NORTH CANTON, OHIO) WHEN DEALER CUT CABLE TO SPARE TIRE TO RELOCATE TO PASSENGER COMPARTMENT UNDER RECALL #E1S. TOYOTA MOTOR SALES USA VERY SLOW TO DEVELOP A PERMANENT REMEDY FOR THIS RECALL- NOW NEARLY 6 MONTHS FOR MY VEHICLE! I AM SUFFERING A MAJOR INCONVENIECE OF HAVING TO REPEATEDLY MOVE THE SPARE TIRE IN ORDER TO POSITION THE THIRD ROW SEATS UP OR DOWN. I QUESTION WHETHER TOYOTA WILL EVER DEVELOP A FIX FOR THE SIENNA'S SPARE TIRE PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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