Toyota Sienna Complaints

9,048 consumer complaints on file.

#10725952June 18, 2015
AIR BAGS
AIR BAG LIGHT BLINKING, HAS COME UP SEVERAL TIMES, THE WEB IS FULL OF UNHAPPY PEOPLE WITH THIS PROBLEM BUT NO RECALL ACCORDING TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726131June 18, 2015
STRUCTURE:BODY
MY 2006 TOYOTA SIENNA, DRIVER SIDE FRONT DOOR STARTED GIVING ME POPPING SOUND ON JUNE 2ND 2015. INITIALLY IT WAS VERY MINOR, IN COUPLE OF DAYS IT INCREASED A LOT. I RECALL RECEIVING "WARRANTY EXTENSION" LETTER IN THE PAST REGARDING SAME FROM TOYOTA MOTOR CORPORATION. SOME TIME IN YEAR 2013. HOWEVER I WAS NOT EXPERIENCING ISSUE. SO, I JUST FILED LETTER ALONG WITH ME OTHER WARRANTY DOCUMENTS IN VEHICLE GLOW BOX. I TOOK VEHICLE TO DEALER ALONG WITH "WARRANTY EXTENSION" LETTER. DEALER REFUSED TO REPAIR, AS TOYOTA WOULD NOT COVER , AS WARRANTY EXTENSION IS EXPIRED. AS PER TOYOTA AND DEALER , BY THE TIME I RECEIVED LETTER, EXTENSION WAS ALREADY EXPIRED.(2006 YEAR MODEL VEHICLE , EXPIRATION IS AROUND 2011) INFORMED TOYOTA MOTOR CORPORATION USA. OPENED CASED WITH THEM, HOWEVER THEY WOULD NOT COVER REPAIR. I AM LEFT WITH NO OPTION BUT TO ABSORB THE COST OR LIVE THE NOISE. I THINK TOYOTA SHOULD COVER THE EXPENSE, AS ITS KNOWN FOR FAILING BODY PARTS/ WORKMENSHIP. WELDING MEANT FOR LIFE TIME. THIS IS NOT MECHANICAL , WHICH WEAR OUT DUE TO YEAR OF SERVICE/MILEAGE. I AM STILL NOT GETTING CLEAR EXPLANATION FROM TOYOTA /DEALER FOR LINKING WITH YEARS/MILEAGE FOR SUCH REPAIRS/FAULTY BODY PARTS. TOYOTA SEEMS TO HIDE BEHIND PROCESS BY OFFERING WARRANTY EXTENSION AND LINKING WITH 5 YEAR/ 100000 MILES FROM FIRST DATE IN SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725769June 17, 2015
UNKNOWN OR OTHER
IN THE PAST MONTH, I HAVE HAD MAJOR ISSUES WITH THREE OF THE DOORS ON MY 2005 TOYOTA SIENNA XLE. THE TAB WELDS ON THE FRONT DRIVER'S DOOR HAVE SNAPPED, THE CABLE ON THE PASSENGER SIDE SLIDING DOOR SNAPPED AND THE DRIVER'S SIDE SLIDING DOOR ONLY WORKS MANUALLY. WHEN I CALLED TOYOTA CUSTOMER CARE, I WAS TOLD THAT THE SLIDING DOORS WOULD BE COVERED UNDER AN EXTENDED MANUFACTURERS WARRANTY AND THAT THE FRONT DOOR, HAD AN EXTENDED CUSTOMER CARE PROGRAM BECAUSE OF A KNOWN ISSUE WITH THE WELDS. OBVIOUSLY THIS WAS A BIG RELIEF FOR ME BECAUSE OF THE COST OF REPAIRING THE DOORS ($ 4,000+). WHEN I WAS TRANSFERRED FROM THE CALL TAKER TO TOYOTA ITSELF, I WAS THEN TOLD NONE OF THE DOORS ARE COVERED. I WAS TOLD THE DOORS WERE COVERED UNDER AN EXTENDED CUSTOMER CAR WARRANTY BECAUSE IT IS A KNOWN PROBLEM. THE EXTENDED WARRANTY FOR THE DOORS HAS EXPIRED SO TOYOTA WON'T COVER THEM. AS OF NOW THE PASSENGER SIDE SLIDER WILL NOT OPEN BECAUSE THE SNAPPED CABLE JAMMED THE DOOR SHUT. THE DRIVER'S DOOR MAKES TWO LOUD "CLUNKS" WHEN OPEN AND CLOSED AND IT IS JUST A MATTER OF TIME BEFORE THAT DOOR BECOMES INOPERABLE. I WOULD THINK THAT NOT BEING ABLE TO EXIT ONE OF THE DOORS WOULD BE CONSIDERED A SAFETY RISK AND IT IS OBVIOUS TOYOTA KNOWS OF THIS PROBLEM BECAUSE THEY ALREADY HAD THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725352June 15, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 07/30/15 *BF THE VEHICLE WAS REPAIRED. UPDATED 9/24/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725113June 13, 2015
FUEL/PROPULSION SYSTEM
I WAS STOPPED AT A BANK DRIVE UP WINDOW, WITH MY FOOT ON THE BRAKE AND AS I PUT THE VEHICLE IN PARK THE ENGINE SURGED UP TO ABOUT 6900 RPM. I HAVE HAD THIS HAPPEN TO ME ABOUT 4 OR 5 TIMES THAT THE ENGINE HAS SURGED AS I HAVE STOPPED. I HAVE TAKEN THE VEHICLE TO TOYOTA REPAIR AND BEEN TOLD THAT THE VEHICLE COMPUTER DOES NOT INDICATE THAT THERE IS A PROBLEM. I HAVE BEEN ABLE SO FAR TO MAINTAIN CONTROL THE VEHICLE, BUT THIS HAS HAPPENED TOO MANY TIMES FOR IT NOT TO BE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724910June 12, 2015
FUEL/PROPULSION SYSTEM
MY WIFE AND I WERE GOING OUT OF OUR 60 FOOT DRIVEWAY. WE WERE GOING FORWARD AS I ALWAYS BACK INTO THE DRIVEWAY. I APPLIED THE ACCELERATOR A LITTLE TO GET THE CAR TO THE END OF THE DRIVEWAY. I APPLIED THE BRAKE AND HELD IT DOWN SO I COULD LOOK FOR TRAFFIC. AS I HELD DOWN ON THE BRAKE, THE ENGINE STARTED TO "RACE" AS IF SOMEONE WAS PUSHING THE ACCELERATOR TO THE FLOOR. THE BRAKES HELD. I TURNED OFF THE MOTOR, CALMED DOWN AND RESTARTED THE ENGINE- NO MOTOR "RUSH." THANK THE LORD THIS HAPPENED IN OUR DRIVEWAY. HAD THIS HAPPENED ON THE HIGHWAY, WE COULD HAVE KILLED SOMEONE OR GOTTEN KILLED OURSELVES. MY FIRST THOUGHT WAS OF ALL THOSE RECALLS BECAUSE OF UNINTENDED ACCELERATION. MY SECOND THOUGHT WAS, "WHEN WILL THIS HAPPEN AGAIN?"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723993June 10, 2015
TIRES, STRUCTURE
2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE SPARE TIRE CABLE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724653June 10, 2015
STEERING
CAR STARTED MAKING CLUNKING NOISES WHEN TURNING THE STEERING WHEEL. TOOK IT TO A MECHANIC WHO TEST DROVE IT AND EXAMINED THE STEERING. HE VALIDATED THE CLUNKING NOISE AND SAID HE FOUND THE STEERING RACK WAS BROKEN AT THE MOUNT AND NEEDS TO BE REPLACED TO DRIVE THE CAR SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724247June 9, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON SATURDAY, JUNE 6, 2015, MY 2014 TOYOTA SIENNA LIMITED AUTOMATICALLY BRAKE WITH VERY SIGNIFICANT FORCE WHILE THE CRUISE CONTROL WAS ENGAGED AT APPROXIMATELY 45 MPH. NO VEHICLES OR OBSTACLES WERE AHEAD AND I WAS DRIVING ON A STRAIGHT AND RELATIVELY LEVEL STREET THAT HAS A 45 MPH SPEED LIMIT. THIS PROBLEM ALSO OCCURRED MANY, MANY TIMES IN THE FIRST SEVERAL MONTHS AFTER PURCHASING THIS VEHICLE NEW IN APRIL 2014. I REPORTED THIS PROBLEM TO MOLLE TOYOTA, KANSAS CITY, MISSOURI WHEN IT FIRST HAPPENED AND AT THE 5,000 AND 10,000 SERVICES AND THEY COULD FIND NO PROBLEMS WITH THE ADAPTIVE CRUISE CONTROL SYSTEM. DURING THE FIRST FEW MONTHS OF OWNERSHIP I TRIED DRIVING TO THE MOLLE TOYOTA DEALERSHIP WHEN THE PROBLEM OCCURRED AND THE DEALERSHIP WAS OPEN BUT EACH TIME THE PROBLEM STOPPED HAPPENING BEFORE I GOT TO THE DEALERSHIP. THE PROBLEM USUALLY HAPPENS "OUT OF THE BLUE" AFTER I HAVE BEEN DRIVING FOR A WHILE. ONCE THE PROBLEM FIRST OCCURS, IT THEN HAPPENS OVER AND OVER EACH TIME I REENGAGE THE CRUISE CONTROL. STOPPING THE VEHICLE AND RESTARTING THE ENGINE ALMOST ALWAYS STOPS THE PROBLEM FROM RECURRING. AND AS I INDICATED ABOVE, SOMETIMES THE PROBLEM WILL STOP ON ITS OWN WITHOUT RESTARTING THE ENGINE. I AM SUBMITTING THIS COMPLAINT AT THIS TIME AFTER SEEING IN THE NEWS THAT THERE HAVE BEEN SIMILAR COMPLAINTS ON JEEPS. THE JUNE 6 INCIDENT WAS ALSO MUCH WORSE THAN PREVIOUS INCIDENTS DUE TO ANOTHER CAR FOLLOWING VERY CLOSELY BEHIND ME WHEN THE SIENNA BRAKES AUTOMATICALLY SLAMMED ON. I WAS ALSO CONCERNED THAT THE DRIVER BEHIND ME MIGHT HAVE THOUGHT THAT I HAD BRAKED HARD ON PURPOSE. I HAVE BEEN ABLE TO COPE WITH THIS PROBLEM BUT MY MAIN CONCERN IS WITH ALLOWING OTHERS TO DRIVE THE SIENNA AND THAT THEY MAY NOT BE ABLE TO QUICKLY TURN THE CRUISE CONTROL OFF WHEN THE PROBLEM HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724266June 9, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING AT 35 MPH, THE PASSENGER SIDE SLIDING DOOR BECAME AJAR WITHOUT WARNING AND WOULD NOT CLOSE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCHING MECHANISM FAILED. THE VEHICLE WAS REPAIRED ON SIX SEPARATE OCCASIONS, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT TO THE DEALER AND THE DEALER DECLINED TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723578June 5, 2015
TIRES
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14C273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723633June 5, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF REVERSE, CAUSING THE KEYS TO BE UNABLE TO EJECT FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO NEUTRAL IN ORDER TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT LEVER NEEDED TO BE REPLACED. THE MECHANIC ADJUSTED THE LEVER; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723691June 5, 2015
POWER TRAIN, ENGINE
I WAS TRAVELING AT 65MPH ON INTERSTATE 90 EAST. THE CAR WHILE DRIVING WHEN I WAS GIVING GAS IT DIDNT RUN FORWARD AND IT JUST STOPPED ON THE MIDDLE OF THE ROAD WITH MY KIDS IN IT. I TOOK IT TO THE DEALER AND DEALER TOLD ME THAT THE RADIATOR PIPE GOT CORRODED SO THE COOLING OIL FROM THE TRANSMISSION DIDNT FLOW PROPERLY AND THE TRANSMISSION FAILED DURING THE CAR RUNNING.THE TOYOTA HAS SAFETY RECALL OF EXCESSIVE CORROSION FOR THE SPARE TIRE THEN SAME THING APPLIES AS THE CORROSION PART IS UNDERNEATH OF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723380June 4, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE SEAT BELT WAS FULLY EXTENDED AND WOULD NOT RETRACT; THEREFORE, IT DID NOT SAFELY GUARD THE OCCUPANT IN THE SEAT. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723473June 4, 2015
TIRES, EQUIPMENT, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING 30 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE DUE TO A RUSTED CABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TIRE WAS TAKEN FROM ITS ORIGINAL POSITION AND PLACED IN THE TRUNK OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 7/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723232June 3, 2015
UNKNOWN OR OTHER
TOYOTA HAD A RECALL ON IT'S SPARE TIRE CABLE AND REMOVED MY SPARE TIRE TO THE REAR INSIDE OF MY AUTO. I WAS TOLD A FIX WOULD BE MADE TO REPLACE THE TIRE CABLE AND THE SPARE TIRE WOULD BE PLACED BACK UNDER THE CAR. IT HAS BEEN ALMOST A YEAR AND NO FIX HAS BEEN MADE. I CALLED MY DEALER SEVERAL TIMES AND THEY TELL ME NO FIX IS AVAILABLE. WHEN ARE THEY GOING TO GET THIS FIX DONE? I NEED THE SPACE THE SPARE TIRE IS TAKING. I PURCHASED MY CAR IN WIS. AND LIVE THERE 6 MONTHS OUT OF THE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722990June 2, 2015
WHEELS
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE VEHICLE WAS TAKEN TO A DEALER WHERE A SPARE TIRE WAS ADDED TO THE LUGGAGE COMPARTMENT AS A TEMPORARY REMEDY BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723030June 2, 2015
UNKNOWN OR OTHER
RECEIVED ANOTHER SAFETY RECALL NOTICE FOR A POTENTIAL EXCESSIVE CORROSION ON SPARE TIRE. STILL NO REMEDY. AS A TEMPORARY SOLUTION, TOYOTA WILL OFFER ROADSIDE ASSISTANCE AT NO CHARGE SHOULD THERE BE ANY TIRE ISSUES. HOWEVER, NO PHONE NUMBER/CONTACT INFORMATION IS PROVIDED FOR ROADSIDE ASSISTANCE ON THE NOTICE. I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD THIS WAS AN OVERSIGHT AND THEY READILY PROVIDED ME WITH A NUMBER FOR A NATIONAL SERVICE. I AM NOT EXPERIENCING ANY PROBLEMS BUT AM CURIOUS AS TO THE LACK OF TRANSPARENCY BY NOT INCLUDING THE PHONE NUMBER IN THE NOTICE. IT HAS NEVER BEEN PROVIDED ON THE PAST INTERIM NOTICES THAT I WAS ABLE TO FIND. ALSO, DO THEY EVER PLAN ON FIXING OR IS IT A CALCULATED BUSINESS DECISION NOT TO FIX GIVEN COST?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716888June 1, 2015
TIRES, STRUCTURE
2009 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED IT HAS BEEN NINE MONTHS, SINCE SHE FIRST RECEIVED THE INTERIM NOTICE. THE DEALER INFORMED HER, THERE WAS SOLUTION FOR THE PROBLEM AND TO REMOVE THE SPARE TIRE FOR NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722663June 1, 2015
UNKNOWN OR OTHER
THE AUTOMATIC REAR SLIDING DOOR CABLE BROKE. NOT ABLE TO USE THE DOOR. I LOOKED UP THE PROBLEM ON LINE AND IT IS A COMMON PROBLEM THAT TOYOTA HAS KNOWN ABOUT. ONLINE WE FOUND A TOYOTA WARRANTY POLICY BULLETIN-SUBJECT-CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. OBVIOUSLY TOYOTA KNOWS THERE IS A PROBLEM, AND IT CONTINUES AND HAS NOT BEEN CORRECTED. CARS MANUFACTURED AFTER THOSE DATES ARE STILL HAVING THE SAME PROBLEMS AND TOYOTA IS TRYING TO BLEED IT'S CUSTOMERS DRY WITH THE OUTRAGEOUS PRICES THEY ARE CHARGING FOR THE REPLACEMENT PARTS.THERE NEEDS TO BE A RECALL ON THESE PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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