Toyota Sienna Complaints

9,048 consumer complaints on file.

#11728879April 2, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
I am reporting a possible safety defect in my 2024 Toyota Sienna Hybrid AWD, VIN [XXX] . The vehicle intermittently surges, lurches, or creeps forward while I am pressing the brake pedal and attempting to slow or stop. It feels as though the vehicle briefly adds power or braking force momentarily decreases even though my foot remains on the brake. The sensation is not normal creep alone; it feels like a brief unintended forward push while braking. The problem is intermittent, which makes it difficult to predict, but it creates a safety concern because it can happen when slowing, stopping, or maneuvering at low speed. I am concerned this could increase stopping distance or cause the vehicle to move forward unexpectedly. I am requesting investigation of possible defects involving the braking system, hybrid regenerative braking transition, brake actuator, pedal sensing, or related control software. It happens daily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728111March 30, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728143March 30, 2026
SEATS
Due to the on going recall 25TA12/25TB12, I am unable to safely transport my child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727905March 30, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not available for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727848March 29, 2026
SEATS
We learned that our 2025 Toyota Sienna was recalled as of October 2025. We dropped off our Sienna at One Toyota of Oakland on 10/31/25. We have not heard anything back from them about when the seats will be repaired. We have had a Rav4 in the interim, but the ergonomics of this car are painful for one of the car's users. We purchased the Sienna because of the ergonomics when using the vehicle with our baby. The Rav4 replacement vehicle does not meet the needs for which we purchased the Sienna, yet have had to have a Rav4 since 10/31/2025. We placed a lemon law claim within Toyota internal lemon law department 60 days ago and we were denied on 3/26/26, with the department starting that a remedy will be provided. No other info was provided, nor was a date provided for the repair. It is still unclear when we will get our van back. Other than denying our lemon law claim, Toyota has been completely noncommutative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727409March 27, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to adjust the position of the second-row seat forward or backwards, there was a lot of resistance, requiring an excessive amount of force to move the seat. Occasionally, the contact had to physically push the seat with their feet. The dealer was contacted and informed that the part to do the recall repair was not yet available. The vehicle remained with the dealer, awaiting parts for the recall repair. The manufacturer was made aware of the issue; however, the manufacturer failed to follow up on with the contact. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727427March 27, 2026
SEATS
RE: NHTSA Recall Number 25V668 Defective Unsafe 2025 Toyota Sienna 2nd row seat rails. I purchased a brand new 2025 TOYOTA Sienna Hybrid on May 20th, 2025 as a family vehicle to transport my grandchildren in their car safety seats. In July, Toyota discovered that the 2nd row seat rails were defective and posed a serious safety risk. Dealers were sent a DO NOT SELL notice on October 7th for the unsafe Siennas. I was not notified until December 12th that no one should occupy the 2nd row seats while the vehicle was in motion due to a serious safety risk, so my grandchildren were strapped into unsafe seats without our knowledge all that time. Since then, the vehicle has been unusable for its intended purpose due to this significant safety risk. I have been waiting for months for the vehicle to be fixed without any update of any kind from Toyota on when this will happen. I have called the Toyota Brand Engagement Center several times and they have had zero information to provide beyond that listed in the Interim Notice. This is completely Unacceptable. Toyota has continued to produce new 2025 Siennas and 2026 Siennas with corrected seat rails since July 25th 2025 without supplying any replacement seat rails to remedy the recall and end the hardship it has caused for the families affected. This needs to be addressed and Toyota needs to be compelled to put their pursuit of profit on hold and fix these vehicles NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727469March 27, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2014 Toyota Sienna. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 59,500. It was later discovered upon checking the paperwork that the mileage was 176,047.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727538March 27, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727162March 26, 2026
SEATS
The recall was issued back in October of 2025 for the second row seats. The seats welds may break in an accident and thus making the van unsafe for passengers in the second row. It is now March 26 and there is still no fix or timeframe for a fix. This issue put my family and anyone else who sat in the second row at severe risk of injury or worse if an accident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727206March 26, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727268March 26, 2026
SEATS, UNKNOWN OR OTHER
I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days. Per Toyota’s official safety instructions, I have been directed to ensure that 'no one sit in or use a child restraint in any second-row seat while the vehicle is in motion.' Despite this recall being active since October 2025, Toyota has failed to provide the necessary replacement seat rails or a firm repair date. This defect involves structural weld failures that pose a high risk of seat detachment in a collision. By rendering the primary passenger area of this minivan unusable for nearly 6 months, the manufacturer has caused a substantial loss of utility and safety. I am requesting NHTSA investigate the lack of remedy availability and Toyota’s failure to support owners who cannot safely use the vehicle for its intended multi-passenger purpose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727073March 25, 2026
FIRERELATED
The contact owned a 2008 Toyota Sienna. The contact stated that while he was away, the fire department called to notify him that his vehicle had caught fire while parked in the driveway. The contact's neighbor was alerted to the fire by the vehicle's alarm system and called the fire department. The fire department extinguished the fire but was unable to determine the cause of the fire. A fire department report was filed. The fire destroyed the interior of the vehicle. The insurance company was made aware of the failure, but had not yet deemed the vehicle totaled. The vehicle remained in the driveway. The contact stated that the vehicle was an equipped BraunAbility handicap wheelchair ramp van. The contact also stated that prior to the fire, the vehicle had no failure and no warning light was illuminated. In addition, The fire wall of the engine performed as designed and protected the engine, although the interior of the vehicle was severely damaged as a result of the fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11727141March 25, 2026
SEATS
Our vehicle has been recalled since October of 2025 with no remedy in sight. Originally the remedy was set for December of 2025. It’s now almost April 2026 and we’re still unable to use our vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727049March 25, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer declined a buyback. The manufacturer was contacted, but no assistance was provided. The manufacturer informed the contact that there was no time frame for when parts would become available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726623March 24, 2026
SEATS
Toyota has issued a recall for the 2025 Sienna Mini Vans: The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. This recall was initiated in October 2025, not notifying customers until December of 2025. I was riding around with my young children in these unsafe seats for two months before notified. The dealership is giving me a loaner but it is not large enough or adequete for my family. Toyota continues to list "remedy not yet available" when I go to check on the status. The problem has not been reproduced because they are just not to be sat it which in turn means, I cannot use the vehicle. My vehicle has not been inspected by the dealer or service center as there is no remedy. There wer not any warning lamps that appeared due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726363March 23, 2026
SEATS
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726469March 23, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726492March 23, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726184March 22, 2026
SEATS
We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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