Tesla Model Y Complaints

3,785 consumer complaints on file.

#11452419February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Autopilot feature hard braked twice suddenly while driving on highway . I was next to another car .I was shocked Auto lane departure with over taking slow traffic . While overtaking the car gives left signal option to lane change and then while crossing the vehicle in the right it gives another signal to turn right or tries to turn while the vehicle is still there in the blind spot . This happen nee few times which is scary .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452414February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Two phantom braking incidents on loop 202 Wednesday night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452409February 17, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car rapidly brakes when in cruise control and auto pilot. Will also rapidly brake when a car passes by. It will always be random and sudden. Also, occasionally the screen will turn off and I will lose the screen completely and not know my speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452402February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking, rapid deceleration occur without warning and randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452391February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
with cruise control on, when large vehicles (in their respective lane), would approach in opposite direction, the car would brake. Sometimes lightly, once (tour bus approaching) at 60 mph, the brakes were slammed on, with the car behind us nearly rear ending us
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452388February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle experiences "phantom braking" where during use of TACC or "Autopilot" it will suddenly and drastically slow down without warning. This seems to occur when it falsely detects another vehicle is about to enter the same lane either with oncoming or merging traffic. Seems to be more severe with poor lighting conditions (dawn, dusk, nighttime) and on two-lane undivided roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452386February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452375February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hello, my Tesla Model Y frequently brakes unexpectedly causing me concern in traffic I could be rear-ended. This happens when engaged in FSD Beta software version 10.9 currently and has happened in all previous versions of the software as well. I have held a commercial drivers licnese and want everyone on the road to be safe as possible. The car brakes hard reducing speed 15mph in a second. The car has also attempted to take off from a red light when the first car at an intersection treating it as a stop sign when when several lights are present indicating a solid red and the screen in car shows me solid red as well. I have had to intervene many times to prevent accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452373February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When using traffic aware cruise control or Autopilot, the car will slam on the brakes when it sees a large vehicle, like a semi truck or bus, in the oncoming lane. It happens about 50% of the time when there is a truck in the oncoming lane. Recently, on a drive up highway 88 near Jackson, this happened 8 times over a 40 mile stretch. It doesn’t just slow down— it tries to come to a full stop, snapping my head forward. I nearly lost control several times. I no longer feel safe using cruise control at all, under any circumstances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452359February 17, 2022
VEHICLE SPEED CONTROL
Several times (at least 4 times) on various trips, I was driving on the interstate going at least 70 mph and I had cruise control on. I DO NOT have autopilot. If the highway was blacktop and I approached a white concrete bridge deck, the car suddenly brakes. Also, twice I was next to a tractor trailer (I was in the left lane and the tractor trailer was in the middle lane to my right) and the car braked suddenly. I thought the car “anticipated” that the trailer was coming into my lane. Regarding the white concrete bridge deck, I wonder if the car “saw” a wall ahead and that is why it braked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452358February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In 16 months I have experience 2 episodes of dramatic emergency braking while traveling at highway speed in the carpool lane adjacent to a concrete barrier wall estimated 5 feet high on the left side of the vehicle. The car decelerated from 65 mph to roughly 30 mph in roughly 2 to 2.5 seconds. Had someone been following at an unsafe distance an accident would have occurred. Thankfully it did not. I never experienced this in my previous Tesla Model S. Overall I love the vehicle, but these 2 incidents were disconcerting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452355February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
North bound on interstate highway, my vehicle rapidly deaccelerated and then accelerated without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452335February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle engages automatic emergency braking frequently and repeatedly without reason, especially on two lane highways with oncoming traffic. This occurs during the day and at night. The vehicle also engages phantom braking (without emergency braking notifications) during normal driving on freeways and highways. Video of this incident is also available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452193February 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traffic aware cruise control frequently hard brakes / emergency brakes on 2 lane roads when large vehicles such as semis and dump trucks approach in the opposite direction even though all vehicles are properly in their respective lanes. This presents a serious risk of being rear ended as well as heart attack for startled passengers. TACC is so bad it's not just unusable it is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452165February 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Please see attached pdf complaint letter regarding relentless phantom braking in my 2021 Tesla Model Y. Let me know if there is a problem reading this letter. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452139February 15, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using TACC ( traffic aware cruise control) the car would suddenly break and beep warning sounds. Happened randomly and at various speeds but seemed to correlate most with trucks in the left lane. Some colors seemed to be picked up more than others. Bridges and shadows also triggered it. It was my first long trip in the Tesla Y and so experienced these horrible, unpredictable episodes around 40 - 60 times during an 8 hour drive mostly on highways - many of them two way
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452019February 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using the traffic aware cruise control the vehicle brakes hard suddenly for no reason. I have only had this model Y for 11 days and only have 280 miles on the car and it has braked for no reason over 20 times. I have had to stop using the cruise control and haven’t tried the auto pilot. I am concerned about being rear ended and hope Tesla finds a fix to this quickly. I know there are others having this same issue and wanted to report my experience on a newly purchased Model Y. I have also made Tesla aware of my concern but have not heard anything back from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452004February 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452000February 14, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451979February 14, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
First, the car was not in auto pilot mode or cruise control. The car was driven into the garage, 22 inches from the landing and put in park. The “P” was lit so it was in park when it suddenly lurched forward and hit the landing and the four way flasher came on. Damage has been repaired but was $2500. Per Tesla, the car was not at fault and the car functioned as intended but it was driver error. With all the safety features that this car has, why did it not sound a warning or apply brakes to prevent this from happening. I have read about hundreds of thousand’s of incidents of sudden unintentional acceleration but yet nothing has been done about it. There is another problem with phantom braking when the car suddenly stops if you use the cruise control. I do not use cruise control because of this problem. Tesla continues to add games and other nonsense but have done nothing to fix these problems. I reported this to the Minnesota Attorney Generals office and they suggested that I contact the nhtsa. Their response from Tesla was also that it was driver error and it was not, the car was in park.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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