Tesla Model Y Complaints

3,785 consumer complaints on file.

#11452528February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Braking While using Autopilot (cruise control), my Tesla Model Y without warning slows the car from the speed limit (ex: 60mpg) down to half the speed or less. This usually occurs when the is a large approaching vehicle (semi or box truck) or when going around corners with a solid background (trees or large rocks). I assume this is because the car believes a collision is imminent and is trying to avoid it. Once the vehicle is past the car continues as if nothing occurred. The first time this happened was very scary and I ad no idea why it happened. Now I keep my foot resting above the gas pedal which keeps the car from severe braking action if you depress pedal right away. I mostly do not use cruise control on two lanes roads with lots of traffic for safety reasons, especially if there's someone following too close. My last trip of 60+ miles this probably occurred half a dozen times until I turned it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452527February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving at highway speeds I have recently had repeated unexpected breaking events occur while using adaptive cruise control. It happens without warning and for no apparent reason. The breaking is significant and could easily result in a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452521February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our Tesla started last month braking suddenly and hard when cruise control was enabled. This is happening at night when cars are passing us going in the opposite direction. At no point did the braking occur due to cars actually being in our lane or potential accident. These braking errors happen when normal driving conditions under or at the speed limit with clear visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452519February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have had issues since i purchased this vehicle in march of 2021 where driving down the highway with Adaptive Cruise Control enabled and it will suddenly slam on the brakes at highway speeds with no other vehicles around. This sudden braking is so severe at times that everyone in the car is thrown forward and bracing for a false impact. This has caused several close calls for vehicles following me. Also the severity of the braking in winter weather causes the vehicle to lose traction and potentially place all the occupants and others on the road at risk. During my time in the FSD Beta program i was able to report all of these events, sometimes dozens of times a day. Eventually I asked to be removed from the program as it seemed worse in the program than when on a standard build version of the software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452511February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using the Autopilot feature, the car applied the brakes many times for no reason. One incident was so severe that I decided to disable the autopilot feature for the rest of the trip so as not to put the drivers behind me in a dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452507February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Tesla Model Y. The contact stated while driving at highway speeds with the cruise control activated, the vehicle had erroneously applied the brakes causing the vehicle to reduce the speed. The failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452506February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle, while in Autopilot, has demonstrated "phantom breaking" on three occasions, two of which occurred on the same trip. The first was at night traveling on a highway with no vehicles in front of the car while the car was traveling 70 mph (the posted speed limit). (details on speed and mileage included below) This almost caused the car behind us to rear end our car. The second occurred during the day as we were traveling over a bridge on an off ramp at approximately 50 mph and both my children, who were sleeping, were unprepared for a sudden stop and complained about pain from the safety restraint system. The third was on a highway at 70 mph, and there was less of an effect as I was holding my foot above the throttle in the event this happened again. My wife asked that I no longer use this system while she or the children are in the car. There is no indication that the system recognizes an issue as the automatic dashcam did not activate, but it has activated in other situations where vehicles have made sudden movements in our lane in front of the vehicle. It is available for inspection. It has not been inspected by service yet. They are scheduled for February 22. No other inspections have occurred. There was no warning of this or messages of any kind to indicate the system was not functioning properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452494February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My Tesla Y suddenly decelerates while in cruise control at the same location on a highway. It occurs when I am passing an exit ramp, but not exiting. The car reads the exit ramp speed of 45 and suddenly decelerates from. 65 to 45. It never reads exit ramp speed when I am not using cruise control and am exiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452479February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking at all speeds both on city streets and on highways. On the highway 138 between Palmdale and Victorville California I was unable to use cruise control because the car would continually brake. I was the only car on the road at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452471February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the traffic aware of cruise control or auto pilot is engaged, particularly on two-lane roads with opposing traffic, phantom breaking occurs with about 90% of the approaching semi tractor trailers, and perhaps 25% of the approaching automobiles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452466February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on C-470 in Colorado, eastbound approaching the Quebec St. exit, I was in the right lane. A car was exiting the highway while I continued straight. I was 2 sec behind this car and the car was in the exit lane, while I continued on the right lane. However, the highway curves to the left here. A straight forward view shows this car mostly in front of me. The Model Y braked excessively, from 65 to 45-50 before I could press the accelerator to continue forward. I would be worried of a rear end collision if there were a car behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452458February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I've been having problems with phantom braking, primarily on highways. This problem has gotten much worse in the last month or two. The car will unexpectedly brake while either autosteer or adaptive cruise control are engaged while driving on the freeway, and typically (although not exclusively) when my speed is approx. 70-80 MPH (where speed limit is 75-80 MPH). This will happen approx. once every half hour, although it is sporadic and often happens in spurts. Until about 1 month ago this would happen only while autosteer was engaged. However, during the last month or so ago this has also been happening while adaptive cruise control is engaged (without autosteer engaged). It happens most often when I am in the left lane passing a semi-truck which is in the right lane, although it happens other times as well. Always without any warning. It has happened a total of probably 20-30 times in the last 2 months (approx. 5,000 miles). Sometimes it manifests as a gentle, almost tentative tap on the brakes, whereas other times it is a fairly jarring with sudden hard braking. It has not caused any accidents or incidents, but I am concerned about it happening when a car may be behind me. Because of that, I will often disengage cruise control or autosteer if other cars are close behind me. My car software is equipped with Full Self Driving, but the FSD (beta) has not been downloaded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452451February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car applies brakes for no apparent reason while using adaptive cruise control. This occurs frequently and without warning. I have become afraid to use cruise control because I fear it will cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452449February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving with cruise control on I experience issues with sudden braking. Sometimes it seems like it may be an error due to on coming traffic (particularly trucks), but sometimes it’s due to blind curves or small humps (such as an interstate bridge/overpass) where the pavement is a different shade. Typically I’ll be at cruising speed 60-75mph and braking will be sudden and aggressive, to about 45mph. This has happened numerous times since purchase in June 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452441February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The cruise control on my Model Y frequently slams on the brakes for no apparent reason (no obstacle or vehicle in my lane). This happens at all speeds (from 30mph to 75mph). The cruise control is so unsafe and scary that I will not use it at all with other passengers in my car or when I have a car following me. My car slams on the brakes so hard it makes it completely unsafe for me and the people following me. In my opinion, it drastically increases the chances of being involved in a rear-end collision. There is no ability in the Model Y to use cruise control that is not adaptive-based. Until this problem is fixed, Tesla needs to offer a cruise control option that is 100% controlled by the driver (standard cruise) where the speed and brakes cannot be changed by the car. My car has not been inspected by the manufacturer and this has not been reported to the manufacturer because it is a widespread and known problem, and Tesla is not currently doing anything to help others who have reported the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452436February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The adaptive cruise control and lane assist on the Tesla Y models are defective and pose significant risk to drivers, occupants and surrounding traffic. Phantom braking and sudden slowing are common place and many times unpredictable. Countless times when oncoming traffic in the other lane approaches, sudden braking and aggressive slowing will occur especially if this happens to be a logging truck or larger vehicle. Coming under any overpass or bridge will also produce phantom braking. This will happen countless times in a single trip rendering the adaptive cruise useless. I complained to Tesla and was called by the corporate office in Denver and told that this is a reality and it was my responsibility to "teach the neuro-net" that it's phantom braking was an error by accelerating aggressively during those episodes and producing "bug reports" to Tesla! I have had this Tesla 3 months now and have stopped using the cruise control and lane assist because of safety concerns. My attempts at "teaching" the computer the correct response has utterly failed. I have had 3 episodes that I know of that someone following closely behind me had to take evasive action which precipitated "road rage" type behavior on their part for no fault of my own. Tesla has made no effort to correct this defect and have even cancelled my repair appointments stating it was"not needed". Every Tesla owner I discussed this issue with has a similar experience. Eventually someone will get injured or killed due to this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452430February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Tesla Model Y. The contact stated while driving with the cruise control activated, the vehicle erroneously applied the brake. The contact stated that the brakes were immediately released independently of driver assistance. There were no warning lights illuminated. The failure had occurred approximately 6 - 10 times. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452428February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using basic Tesla Autopilot (AP) on side roads or highways the car will experience “phantom braking” with no other vehicles around. Phantom braking is where the car will slam on the brakes because it sees a safety issue ahead. I was driving on a highway at 60mph and engaged AP after about 5 miles the car brakes hard and fast down to around 40mph and then sped back up to 60mph after about 50 yards. It did this twice on the drive home. If we have an 18 wheeler behind us and they’re not paying attention they would definitely rear end our car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452423February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using adaptive cruise control, this vehicle intermittently breaks dramatically and swerves on its own without any indication of a possible collision. In fact, most of the time there are no vehicles even within sight of the vehicle. Occurs even on straight roads with no vehicles seen and no one in the area. Friday 02-11-2022 2300hrs - Sat 02-12-2022 0300 hrs. While driving in traffic any vehicles on the right or left are perceived as a threat and the vehicle breaks wildly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452420February 17, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The display of the rear view camera on the screen is not synched. Sometimes it shows something that happened moments earlier. For example, it may show me as I am walking toward the car. Then it “lags” as you back up, meaning that it shows you in an earlier position than where you really are. This is super dangerous as it may not show the real time presence of another car, a pedestrian who is crossing behind your car as you back up, or an object. It also give the driver the false sense of being in the wrong place. We have two Teslas, this is a model Y and the other is a model 3. We have experienced the same problem in both since Tesla pushed a software update in January. I notified Tesla and asked for a repair. The response was that a software patch would be forthcoming. That was weeks ago. Again, this is a super dangerous flaw in the software for the display of the back up camera. I am worried that a pedestrian will get run over by a Tesla driver who does not “see” that pedestrian in the back up screen, or a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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