Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11549136October 10, 2023
VISIBILITY/WIPER
On 10/9/23 and prior on 9/17/22 while driving the windshield wiper blades will activate while there is no rain or water on windshield It will go on for several minutes which impairs visibility through the front windshield making it difficult to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548989October 9, 2023
STEERING
After 1.5 months of ownership (I purchased the car end of May 2023) the steering wheel appeared tilted to the right, and car pulling to the wright when driving. I have taken the car to Tesla service centers for 4 separate service appointments. They have conducted numerous alignments, adjustments, replaced front lateral links, retorquing but this has not resolved the issue. The car still pulls to the right. The car currently has 3000 miles. There were no incidents or car accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548981October 9, 2023
UNKNOWN OR OTHER
Vehicle heat pump system has had multiple failures leading to windshield fog leading to low/no visibility. Service center unable to get vehicle in in timely manner stating 3-4 weeks before it can be serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548797October 7, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Ul_a022_ApeFusesEtc Audience [service-fix, factory) Description Driver Assistance ECU (APE) is not fused or not locked or missing credentials Set Condition Driver Assistance ECU is not fused or not locked or missing credentials Clear Condition Driver Assistance ECU is fused, locked and has proper credentials Potential Impact Driver Assistance ECU is in an unsecured state (unfused)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548709October 6, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have been forced to stop using cruise control on my Tesla Model 3. Over the past few years, the car will repeatedly slam on the brakes for no good reason when I am driving on the highway. I understand this behavior is known as "phantom braking." The car will suddenly and unexpectedly drop speed by 10-20 mph on the highway. I am so worried that someone will rear-end my vehicle that I cannot use cruise control anymore. For some unexplained reason, the Tesla Model 3 does not currently have a "dumb" cruise control that I could use instead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548694October 6, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple times, the vehicle braked on its own while traveling eastbound on the Interstate 8 freeway between Yuma, AZ & Gila Bend, AZ. This was when no other vehicle or obstruction was on the freeway within a mile of the vehicle. The braking was very jarring, and if another vehicle was behind us it could have easily caused a high speed rear-end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548278October 4, 2023
STEERING, LANE DEPARTURE: ASSIST
Louisiana 425 North. Inside lane. Yellow line remained solid on my left. There wer no striped lines for the car to follow to continue straight as we approached on Full self driving. At highway speed the car veered into the turn lane. I immediately took control and prevented encountering the embankment. Dangerous situation. Tesla did what it was supposed to do. Louisiana highway engineers not so much. I have never encountered this in any of the other six states I have driven in. Tesla FSD will always stay in the lane if there are striped lines for it to follow on the outside of the lane,eg, when passing exit ramps. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548110October 3, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I was manually driving my Tesla Model 3 on the interstate when without warning the car stopped in the middle of the interstate. The entire car locked up and I was unable to turn the wheel or even get it back into gear. I even tried to put on the hazards but the car just completely died. When the vehicle stopped it was at 60% charge on the battery. I sat in panic thinking I was going to get rear ended by the highway traffic. I called for police to come out and cut off traffic. They also had a tow truck company come and tow the vehicle to a local Tesla service center. This was a very dangerous incident because the normally on the interstate vehicles travel at high speeds. I was fortunate that it was rush hour traffic so cars were moving slower than usual and the car behind me was not following closely on my bumper. Tesla indicated that the failure I experience is not normal and that it was just a matter of bad luck that my car stopped like this suddenly. According to them a controller stopped reading in the car so it just shut the car down, but they are not completely sure this was the main problem or if there is another system issue in the vehicle. As well they have not communicated what would cause the computer system to think a controller is missing. Tesla trespassed and delivered the vehicle to my property essentially experimenting with my safety and of others if they identified the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547832October 2, 2023
AIR BAGS
VIN #: [XXX] INCIDENT: COLLISION – FAULTY SAFETY AIRBAG EQUIPMENT DATE OF INCIDENT: 09/04/23; TIME: 22:07:33 SUMMARY ON SEPTEMBER 4, 2023 VEHICLE WAS HEADING WEST ON ARROW HWY UPLAND PASSING 5TH STREET IN UPLAND, CA. VEHICLE PROCEDED WITH GREEN LIGHT. 2ND PARTY HEADED EASTBOUND ON TWO WAY STREET OF ARROW HWY COLLIDED WITH PARKED VAN. 2ND PARTY RICOCHETED FROM INITIAL COLLISION WITH PARKED VAN AND THEN COLLIDED WITH TESLA FRONT DRIVER SIDE. 2ND PARTY WAS HEADING NORTHBOUND WITH SPEED AND WRECKED ALL VEHICLES IMPACTED. THE SENSORS OF THE VEHICLE ONLY REPORTED TIRE PRESSURE AND NO OTHER SENSORS AS INDICATED IN TESLA MOBILE APP. TIRE AXLE LEFT VEHICLE DAMAGED AND UNABLE TO DRIVE. UPON TOW REMOVAL FROM THE SCENE, VEHICLE WAS UNABLE TO BE MANEUVERED BY USE OF THE STEERING WHEEL AS THE COLLISION IMPACT DAMAGED THE UNIT. DUE TO FAULTY SAFETY EQUIPMENT, TESLA AIRBAGS DID NOT DEPLOY AT THE TIME OF ACCIDENT AND DID NOT ACTIVATE OR DETECT THE COLLISION. COLLISSION RESULTED IN ENTIRE FRONT DRIVER’S SIDE TO BE WRECKED. AS A RESULT OF THE AIRBAGS NOT DEPLOYING, PASSENGERS SUFFER FROM SUSTAINING INJURIES. DRIVER AND THREE (3) ADDITIONAL PASSENGERS SAUGHT MEDICAL HELP, TESTING AND XRAYS FROM E.D WITHIN 48 HOURS FROM THE ACCIDENT. PASSENGERS CONTINUE TO SEEK MEDICAL HELP DUE TO ACCIDENT. FARMERS’ ADJUSTER STATES VEHICLE IS SETTING AS A TOTAL LOSS DUE THE COLLISSION FROM 2ND PARTY. VEHICLE RECORDING OF ACCIDENT AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11547661October 2, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving using adaptive cruise control, it breaks for no reason slamming the car into a stop. Also, with adaptive cruise control regardless of the set speed limit it speeds up to whatever it once, which is a huge safety factor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547646October 2, 2023
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The Driver Assistance System fails. Specifically, the cruse control, parking assistance, blind spot monitor, display of other objects, lane identification, stop sign or traffic light recognition and other safety features fail repeatedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547569October 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While on our first road trip in this vehicle, we engaged Adaptive Cruise Control (ACC). After about 30 minutes, the vehicle suddenly (within 1-2 seconds), and without warning, decelerated from 75 mph to under 50 mph. After re-engaging ACC, exactly the same thing happened again 5 minutes or so later. Thereafter, we did not use ACC, and the car ran fine. This was a safety hazard because if someone had been following us when these incidents happened, it could have resulted in a rear-end collision. We have not yet taken our vehicle to a service center. Since there was no resulting accident, we have not reported this to any authority. Clearly, however, our Tesla Model 3 has a safety problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547282September 29, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I took a recent road trip of 1,200 miles across the southwest. Numerous times while using adaptive cruise control the vehicle suddenly and violently braked for no apparent reason. This was particularly concerning when passing trucks. One particular event was on interstate 5 when passing a big rig truck, I was along side the truck with a following car tailgating me, my car suddenly braked hard, creating a risk of rear end collision at 70 miles per hour. I was able to accelerate to avoid a collision. I did not keep track of the number of events of sudden unanticipated braking, but I would estimate more than 50 instances. They vary from momentary slow down to violent sudden breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547242September 28, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving with cruse controll, auto pilot, or adaptive cruise control my vehicle brakes suddenly without warning and without any reason or danger. This has happened many times. Today on the I8 traveling from Yuma az to Surpirse AZ the car braked around 15-20 times with out reason. I held the tesla car symbol on the screen to report the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547002September 27, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While driving on a two lane highway I experience daily ghost braking incidents. While doing 75, in both cruise and autopilot mode, the car will slam on the brakes when approaching a semi in the right lane. Today it even swerved to the right without the semi moving out of its lane. I also experience panic braking if a car crosses the lanes in front of me even if it is 500m away and the crossing car even left the road before braking occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546747September 27, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise control is engaged, the vehicle suddenly decelerates, (at times dropping speed by more than 20 mph in less than 2 seconds). This occurs as often as 5-10 times in a single 60mi trip, and occurs at least once per trip on this same route (divided highway, sometimes with hills, often with no other cars ahead of or around the vehicle, speed 60-70mph) These events are unsafe because unexpected braking is a hazard for following cars and my passengers. My job as a driver is to be as predictable as possible, but when I use the cruise control the car behaves unpredictability Problem reported to dealer, confirmed by remote diagnostic, and car was serviced but the problem got worse. There are no warning lamps or error messages displayed in conjunction with these sudden braking events. First appeared when the car reached 2000miles on odometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546652September 26, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When on a recent trip from Salt Lake City to Denver Via I 15 to hwy 6 and on I 70 When it was in cruse control and also auto pilot the car would on it's own brake. Some of the time it would brake very harshly others it would not be so violet ,but would certainly be some thing that could cause a very bad accident. The only solution Tesla service would offer was to go on a test drive to see it happen. This could take posably many miles, and then said they did not have a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546490September 25, 2023
STEERING
I parked the vehicle. When I returned to it and was about to drive, the steering wheel became too stiff and I had to apply extreme manual force to turn. The code UI_a020 appeared and the message “Steering assistance reduced. Steering may required increased effort.” It happened twice on the same day. I had to stop driving the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546437September 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle suddenly brakes while in autopilot with no road obstructions. This has happened to me several times and I'm concerned that if someone is following me too close this may cause a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546403September 25, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model 3. The contact stated while driving at an undisclosed speed with the cruise control activated, the vehicle experienced phantom braking. The contact stated that no other vehicle or objects were nearby. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 19,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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