Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11555724November 17, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My tesla stopped on me in the middle of the interstate because the car thought it was not charged. Tesla assured me that the vehicle was fixed. A few weeks later the car started telling me again that it thinks it is not charged. Tesla is not providing no solution on what the problem is. This vehicle is a major highway hazard because it can stop suddenly with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554773November 13, 2023
UNKNOWN OR OTHER
I was driving my 2023 Tesla 3 on the street last night and it suddenly slowed down and stopped. The error code DI_a137 appeared on my dash screen. I was able to pull to the side but my rear was at the edge of an intersection. My niece and I could have been hit as my car is black and it was dark. I was able to shut down and restart the car by and exiting and entering my car. I am scared to drive my car on the freeway or on busy streets. I could be rear ended if my Tesla 3 decides to slow and stop suddenly again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554750November 12, 2023
STEERING, SERVICE BRAKES, SUSPENSION
Bought a 2023 Tesla model 3 performance that vibrates from the day I bought it. After 12 service visits, new wheels tires and even a new brake rotor the car is still vibrating. Tesla seems to say it’s normal and that all teslas drive like this but no other vehicle manufacturer has ever produced a car that vibrates. It’s unsafe and scary to drive this car the way it is. They tried fixing it at first hence why so many parts got replaced but since they don’t know how to fix it they wanna just push the “it’s normal and within spec” speech to me. Please get a recall going to address the ongoing steering wheel vibration problem faced by numerous owners as shown on numerous threads and forums. This is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554611November 11, 2023
STEERING, LANE DEPARTURE: WARNING
Vehicle started displaying warning messages as I pulled out of garage - "steering assist reduced" and "lane departure avoidance features unavailable." Afterwards, I noticed vibration and clicking sensation while turning steering wheel and driving at low speeds. I performed a software reset but messages were still there. Then I performed controls, safety, power off procedure. Messages disappeared, but steering still felt jerky. This happened when the vehicle had approximately 2,300 miles on it. A few days later, when exiting the garage, steering wheel was initially locked. It then "popped" when I applied gentle pressure to turn the wheel and the warning messages returned. Steering felt stuttery afterwards. I scheduled service appointment with Tesla. They replaced steering rack. I have had no problems since. Currently at 3,700 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554513November 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving both during the day and at nighttime on the freeway with cruise control, the car abruptly brakes itself. No car was in front of me in any of these incidents. I have owned the car for a year and it has happened at least once a month. (I drive a lot for work.) The vehicle is available for inspection upon request. My safety and others' safety was put at risk because when traveling at high rates of speed on busy freeways with multiple lanes, it is easy for something like that to cause a multi-car accident. I live in a major metropolitan area and the freeways are up to 5 lanes across going one way. The problem has not been reproduced or confirmed by anyone. The vehicle or component has not been inspected. there were no warning lamps, messages, or other symptoms of the problem prior to the failure. It first appeared within the first month of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554509November 10, 2023
SERVICE BRAKES, LANE DEPARTURE: ASSIST
Over several occasions, this Model 3 Tesla has engaged the brakes heavily while using the autopilot, lane-assist function. This has always happened while going highway speeds. The braking is very abrupt and without any apparent reason (nothing in the front or beside the car). I do not recall this occurring unless the autopilot function is enabled. I am able to disengage the system and take control, but it's an alarming and unsafe glitch in the software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554448November 9, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
I was traveling on Interstate 40 in Arizona in a 75 mph zone with my cruise control set at 77 mph. Suddenly and without warning the car’s emergency braking system activate despite nothing being in the roadway in front of me and no cars ahead at all. I had to take evasive measures to avoid being hit from behind by a semi truck. Approximately 10 seconds later I began receiving error messages for several systems including emergency braking, traction control, steering alignment, lane departure, stability control, cruise control, vehicle hold, and regenerative braking. In addition, other systems were not working, such as an alert tone for when traffic lights turn green would activate indicating the driver should go even if there was a car in front that has not moved. The car is currently at Tesla being evaluated, however I really don’t think these cars should be trusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554432November 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
vehicle auto stopped in the middle of the parkway
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11554227November 8, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Random phantom breaking when using cruise control at high speeds. Goes from 70-40 mph and always worried someone is going to rear end me when my car automatically rapidly slows down for no reason. Huge hazard and risk!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553937November 7, 2023
STRUCTURE:BODY, STRUCTURE:BODY:BUMPERS
The Tesla model 3 rear bumper came off completely while driving in rain when I drove into a very light puddle. Having a rear bumper detaching completely off could be a serious hazard for someone that driving a motorcycle on the road it could result in a deadly accident. this problem has been addressed to Tesla and they do not have a service bulletin or a recall for 2023 model only 2018 model through 2021 models. The vehicle has been inspected by Tesla. No warning signs where indicated when the rear bumper detached completely while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553884November 6, 2023
ELECTRICAL SYSTEM
I was reducing my speed as I approached a stoplight, and my vehicle rapidly and aggressively increased in speed. It made a revving sound and lurched forward, causing me to rear-end a truck. There is no possible way that this was human error and it was terrifying. The person who I rear ended mentioned that the impact felt like a double impact, as if I was continuing to accelerate after he was hit. I have requested the data from the accident time period from Tesla. An insurance representative is organizing an inspection. This was the second incident where the vehicle lurched forward on it's own. The first one happened about six months prior when I was at a complete stop. It did not cause an accident but it did frighten me into an audible scream. I did not report it because after some basic information gathering, I decided that it somehow must have been human error. Every claim I've seen has had the outcome of user issue. During both lurching incidents, a revving sound was made and it felt like and electrical surge of some sort. I am extremely clear on the fact that I did not cause the vehicle to dramatically crash and I feel helpless to know that it will likely be ignored by Tesla. What if I had been in front of a cross walk when the vehicle surged and lurched forward and a life had been seriously injured or even taken? Something must be done to expose this issue and get to the bottom of it. I am happy to provide any additional information in order to prevent this from creating future disasters. It just happened four days ago so the information I have is limited.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11553755November 6, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving home from work on a two-lane highway when my car suddenly (and without any warning) lost all driving power and shut down while there was still battery left on the vehicle (roughly 10%). I could no longer maneuver the vehicle due to lack of propulsion, so my car died in the middle of the road. It was towed directly to Tesla service center where diagnostics were supposedly run. Their conclusion was the car died due to insufficient charge (even though there was about 10% battery left at the time of the incident). About a week later, the same EXACT thing happened! The car lost all power and shut down mid-drive without any warning with about 7% remaining. Both times, I had my home address in the car GPS (so it knew the exact distance I was traveling) and it never indicated once that I needed to stop and charge the battery. Again, I had the car towed to the service center where they reached the same "conclusion" that the car died due to simply running out of battery. When I showed them proof (pictures and videos) that the car died with charge left on the battery, they did not investigate the issue further. They simply stuck to their original conclusion and no longer wanted to help remedy my defective battery. I have video and pictures proving that my car dies without warning (on multiple occasions) while there is still charge left on the battery, but Tesla refuses to fix/warranty my car (let alone try to investigate or replicate the issue). They tell me that my car is "operating as intended" and is safe to drive, all the while knowing it is definitely not safe to drive. I'm especially concerned due to the fact that I drive my two daughters in my car. They both are very young and use car seats. What happens in the event that I am driving on the interstate with them in the backseat and my car randomly dies without warning? There would be no way to safely remove them from the vehicle (let along myself) before being involved in a serious high-speed accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553718November 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving North/East on Highway 87 at 1215pm, kind of into the sun (Sun was to the right of us), the car would not maintain cruise control without constantly applying the brakes forcefully. No cars in the immediate vicinity during the event, though there were other cars on the highway at the time. Returning south on the same road, about an hour later, no issues whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553516November 3, 2023
UNKNOWN OR OTHER
It gives you a wrong message that your car is closed but actually no. And I got stuff stolen since this issue. First time close the door properly, but I can not lock it. I have to open it then close it again to lock it. video shows I uploaded the video in twitter [XXX] I can not upload a video in the below upload files area, so plz contact me to let me send the email if you can not see it on twitter. or you may see it here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553514November 3, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
There has been several false forward coalition alarms each month so far with no reason when I’m even driving in an easy and not a crowd street or highway. The alarm is so loud that everybody in the car panics including me and it dangerously interrupts my driving. This has caused me suddenly hit the brake several times which also may cause panic the drivers around me or at my back and put the or us in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553336November 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
As part of transitioning from radar to a camera based system (this affects model years '22 onward), Tesla, has "temporarily" disabled key features such as lane departure, blind spot alerts and emergency braking. Though disabled, these features are still selectable (not greyed out) when the user chooses safety options. These features, which are available on most modern cars, have been disabled for many months with no committed date to restore functionality ... this poses a major safety risk. This should impact Tesla's NHTSA safety rating which will pressure the company to re-enable these basic safety features ASAP. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553107November 1, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
There was a forward collision warning I got with a parked car when going less than 20 mph when the road was curving. The car is defective and I shouldn’t have gotten a forward collision warning which causes distraction from the loud and sudden noise it emits. It also negatively impacts my Tesla insurance safety score which is a scam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552471October 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Breaking when in adoptive cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552431October 28, 2023
SEATS
On July 5, 2023 my front passenger seat assembly was replaced due to a passenger safety restraint system fault. Two days ago I discovered two black self tapping bolts sitting behind the front passenger seat on the floor mat. The front passenger seat assembly was only connected to the car chassis by the two front mounting bolts. It was possible to tip the seat forward by pushing on the headrest. I am now able to screw these two bolts almost completely back into the chassis using fingertip pressure only. Either these bolts were never installed during seat replacement or they simply rattled loose and fell out. This attachment hardware needs to be designed for repeated installation removal cycles over the life of the vehicle and should require considerable torque for installation and removal. Something is seriously wrong!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552330October 27, 2023
STEERING
Model 3 steering assistance just stopped working. The car was immobilized and towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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