Saturn Vue Complaints

2,395 consumer complaints on file.

#10181943February 8, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING
#1. IGNITION SWITCH FAILURE. KEY GETS STUCK IN IGNITION SWITCH,CAUSING THE KEY TO NOT BE ABLE TO BE TURNED OR TO BE REMOVED. #2. STEERING IS VAGUE AND HARD TO KEEP POINTED IN ONE DIRECTION, POSSIBLY DUE TO THE USE OF ELECTRONIC STEERING. ALSO; THE CAR SWAYS PROFOUNDLY OVER UNEVEN SURFACES,DUE TO THE SUSPENSION DESIGN. THIS LACK OF SUSPENSION DESIGN INTEGRITY, COUPLED WITH THE USE OF ELECTRONIC STEERING CAUSES THE VEHICLE TO OPERATE IN AN UNSAFE MANNER,(CAUSING THE VEHICLE TO MEANDER FROM SIDE TO SIDE,OFTEN INTO OTHER LANES OF TRAFFIC,UNLESS THE DRIVER IS CONSTANTLY CORRECTING THE STEERING INPUT). PLEASE HELP TO FORCE SATURN TO RECALL THESE VEHICLES FOR THE SAFETY OF THE PUBLIC! PLEASE NOTE THAT I HAVE DRIVEN OTHER SATURN VUE'S, AND THEY ALL SEEM TO BEHAVE THE SAME WAY. THANK YOU! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181784February 6, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL* - THE CONTACT OWNS A 2004 SATURN VUE. THE HAZARD LIGHT SWITCH WASN'T WORKING. WHEN PRESSING THE HAZARD BUTTON DIDN'T RELEASE OR COME OUT. THE CONTACT STATED THAT HE HAD TO REPLACE THIS BUTTON ON TWO OCCASIONS AT HIS OWN EXPENSE. THE CURRENT MILEAGE WAS 28,720. THE FAILURE MILEAGE WAS 25,209. *AK UPDATED 2/27/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181429February 2, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ALL GAUGES ON THE DASH FAILED AS I WAS DRIVING ON THE HIGHWAY. THE SPEEDOMETER READ 0 MILES/HR, GAS GAGE READ 0, ETC. DEALER CLAIMS THAT THE BCM WAS NOT GROUNDED AND THE ELECTRICITY ARCHED AND SHORTED THE BCM. THE CAR ONLY HAS ABOUT 50,000 MILES AND DEALER QUOTED ME $409 TO FIX THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178971January 17, 2007
ELECTRICAL SYSTEM:HORN
HORN WAS ALWAYS HARD TO HONK. I HONKED THE HORN AND IT WOULDN'T STOP. I HAD TO REMOVE THE FUSE TO GET IT TO STOP. I TOOK IT TO SATURN AND THEY SAID IT WOULD COST $889 TO FIX. THE HORN AND AIRBAG ARE IN THE SAME MODULE. I'VE SEEN TOO MANY COMPLAINTS ABOUT THIS AND I REFUSE TO HAVE TO PAY TO FIX A MANUFACTURER DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178975January 17, 2007
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
TL*- THE CONTACT STATED THAT HIS 2003 SATURN VUE IS HAVING FUEL PROBLEMS. HE STATED THAT WHILE DRIVING HIS VEHICLE HE CONTINUES TO SMELL GAS. THE CONTACT STATED THAT HE HAS TO DRIVE WITH HIS WINDOWS OPEN BECAUSE THE FUMES ARE SO STRONG. THE CONTACT STATED THAT THIS STARTED HAPPENING IN OCTOBER OF 2006, WHEN HE HAD THE FUEL INJECTOR REPLACED. HE TOOK THE VEHICLE BACK TO THE DEALERSHIP THE DAY AFTER THE INJECTOR WAS REPLACED AND WAS TOLD THAT THE FUEL INJECTOR SEAL WAS NOT REPLACED PROPERLY. THEY REPLACED THE SEAL AT THAT TIME, BUT HE STILL SMELLS GAS WHILE DRIVING HIS VEHICLE. THE CONTACT HAS TAKEN HIS VEHICLE BACK TO THE DEALERSHIP ON NUMEROUS OCCASIONS BECAUSE OF THE FUMES AND THE DEALERSHIP INFORMED THE CONTACT THAT THEY CAN'T FIND ANYTHING WRONG WITH HIS VEHICLE. *JB UPDATED 02/27/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178078January 8, 2007
POWER TRAIN:CLUTCH ASSEMBLY, STRUCTURE
DAMAGE TO MY REAR DIFFERENTIAL CLUTCHES ON MY AWD 2003 SATURN VUE. THE VENT THAT LETS AIR IN AND OUT OF THE CLUTCH HOUSING WOULD ALLOW WATER TO ENTER AS WELL. WATER WOULD THEN MIX WITH THE GEAR OIL IN THAT CLUTCH HOUSING CASE AND CAUSE THE CLUTCH PACK TO "WHINE" OR "GROWL" ON A SHARP TURN. THERE HAS BEEN NO RECALL ON THE 2003 SATURN VUE AND SATURN RE-DESIGNED THE VUE IN 2004. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178100January 8, 2007
EXTERIOR LIGHTING:HEADLIGHTS
I HAVE AN 05 SATURN VUE. I AM HAVING PROBLEMS WITH THE HEADLIGHTS SWITCHING TO THE DAYTIME RUNNING LIGHTS WHEN I AM DRIVING AT NIGHT. MY DASH GOES COMPLETELY BLACK WITH THE ONLY LIGHTS COMING FROM THE DASH BEING THE GREEN HEADLIGHT THAT INDICATES THE DAYTIME LIGHTS ARE ON AND THE LIGHT FROM THE ODOMETER. WHEN THIS HAPPENS I ALSO LOSE MY TAILLIGHTS MAKING IT DANGEROUS. THIS HAS BEEN GOING ON FOR MONTHS AND I HAVE HAD NO RESOLUTION TO THIS FROM THE DEALER. THEY CLAIM THEY HAVE TO SEE IT HAPPEN IN ORDER FOR THEM TO FIX IT. THERE IS NO PATTERN TO WHEN THIS WILL OCCUR AS IT COMES AND GOES INTERMITTENTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177110December 27, 2006
EQUIPMENT, ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VISIBILITY:GLASS, SIDE/REAR
I HAVE UNFORTUNATELY OWNED MY SATURN 2004 VUE FOR 2 YEARS. THE FIRST 3 MONTHS OF HAVING IT, AFTER HAVING TO REPLACE MY 2003 VUE FOR ALL THE PROBLEMS IT HAD WAS IN THE SHOP THE FIRST 4 MONTHS OF PURCHASE. THE POWER ENGINE FAILURE LIGHT WOULD GO ON AND I WOULD LOSE ALL POWER TO THE CAR. THEY HAD NO IDEA HOW TO FIX IT. THEN THE BACK WINDSHIELD SHATTERED. THE GAS MILEAGE IS HORRIBLE AND THE WHOLE GAS TANK AND ODOMETER HAS HAD TO BE REPLACED. I WOULD FEEL THE CAR UP WITH GAS AND THE ODOMETER WOULD GO TO FULL AND MOVE BACK UP TO HALF FULL. THE CAR IS IN THE SHOP AGAIN FOR THROTTLE AND ENGINE PROBLEMS AGAIN. HAVE HAD THE REAL DISPLEASURE OF WORKING WITH A VERY RUDE LADY AT SATURN BY THE NAME OF MARCIA WHO CLEARLY DOES NOT CARE ABOUT ONES SAFETY IN THEIR VEHICLE. ACCORDING TO SATURN THE NEWER VEHICLES HAVE HAD THESE PROBLEMS FIXED. HOWEVER, I MUST SAY HAVING BEEN A SATURN OWNER FOR 12 YEARS NOW MY FAITH IN THEIR PRODUCT IS GONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177124December 27, 2006
ENGINE AND ENGINE COOLING
THIS IS THE SECOND INSTANCE IN 54,438 MILES OF: TIMING CHAIN 'SLIPPED' DUE TO LACK OF LUBRICATION. IN BOTH INSTANCES, THE ENGINE STALLED WHILE DRIVING (AT LOW SPEED), THEN RESTARTED WITH REDUCED POWER/PERFORMANCE ALONG WITH THE SERVICE ENGINE WARNING LIGHT. THIS TIME, THE ENGINE WAS BADLY DAMAGED AND MUST BE REPLACED. SATURN BLAMES ME FOR NOT KEEPING UP WITH THE EVERY 3000 MILE OIL CHANGE REQUIREMENT. (AND IS SATISFIED TO LOOK NO FURTHER FOR ANY OTHER CAUSES.) I HAVE SEEN THE INVESTIGATIVE REPORT (PE06-006), ON THIS SITE, OF AN INVESTIGATION INTO FREQUENT TIMING CHAIN FAILURES IN L-SERIES MODELS (HAVING THE SAME ENGINE AS THIS VEHICLE). THE REPORT REFERENCES LACK OF OIL FLOW TO THE TIMING CHAIN WHEN OPERATING AT LOW RPM. (THIS IS THE TYPE OF DRIVING I DO.) THE REPORT ALSO REFERENCES GM TSB 03-06-01-017 STATING "ALL TIMING CHAIN SERVICE KITS NOW AVAILABLE WILL INCLUDE AN OILER NOZZLE, A NEW DESIGN THAT WILL INCREASE OIL FLOW TO THE TIMING CHAIN UNDER LOW RPM OPERATING CONDITIONS". THE DEALER DOES NOT ACKNOWLEDGE EXISTENCE OF THE IMPROVED DESIGN FOR THE VUE ENGINE. THE FIRST FAILURE INSTANCE WAS COVERED UNDER WARRANTY AT 24,663 MILES. THE CURRENT INSTANCE OCCURRED AT 54,438 MI. , AND IS NOW OUT OF WARRANTY. SATURN IS OFFERING TO TAKE 50% COST OF AN ENGINE REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177030December 26, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
INCIDENT = SECOND INSTANCE IN 54,438 MILES OF: TIMING CHAIN 'SLIPPED' DUE TO LACK OF LUBRICATION. THIS IS ON MY 2002 SATURN VUE, 4 CYL. ENGINE - FRONT WHEEL DRIVE. SATURN BLAMES ME FOR NOT KEEPING UP WITH THE EVERY 3000 MILE OIL CHANGE REQUIREMENT. (AND IS SATISFIED TO LOOK NO FURTHER FOR OTHER CAUSES.) I HAVE SEEN A REPORT, ON THIS SITE, OF AN INVESTIGATION INTO FREQUENT TIMING CHAIN FAILURES IN L-SERIES MODELS (HAVING THE SAME ENGINE). THE REPORT REFERENCES LACK OF OIL FLOW TO THE TIMING CHAIN WHEN OPERATING AT LOW RPM. (THIS IS THE TYPE OF DRIVING I DO.) THE REPORT ALSO REFERENCES "ALL TIMING CHAIN SERVICE KITS NOW AVAILABLE WILL INCLUDE AN OILER NOZZEL, A NEW DESIGN THAT WILL INCREASE OIL FLOW TO THE TIMING CHAIN UNDER LOW RPM OPERATING CONDITIONS". THE FIRST INSTANCE WAS COVERED UNDER WARRANTEE AT 24,663 MILES. THE CURRENT INSTANCE OCCURRED AT 54,438 MI. , AND IS NOW OUT OF WARRANTEE. DAMAGE RESULTING = ENGINE DAMAGE FOR THE SECOND INSTANCE IS "BEYOND REPAIR", AND I AM TOLD THE ENGINE MUST BE REPLACED. EVEN THOUGH THE VEHICLE IS OUT OF WARANTEE, SATURN OFFERS TO PAY 50% OF THE COST OF A REBUILT ENGINE REPLACEMENT. BUT, I CANNOT AFFORD EVEN 50% AT THIS TIME. I HAVE OPENNED A CASE WITH SATURN TO GET MORE SUPPORT. THE CASE IS CURRENTLY AWAITING ACTION BY THE DISTRICT MANAGER WHO IS ON VACATION UNTIL THE FIRTST OF THE YEAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176797December 22, 2006
AIR BAGS
ANOTHER CAR GOING WRONG WAY ON FREE WAY STRUCK MY VEHICLE AND I ENDED UP STRIKING THE MEDIAN WITH THE FRONT OF MY CAR THE AIR BAGS IN MY CAR DID NOT DEPLOY I WAS DRIVING A 2004 SATURN VUE STANDARD SHIFT VEHICLE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10176750December 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE ROAD THE VEHICLE STARTED TO LOSE POWER. THE FURTHER I DROVE THE LESS POWER I HAD UNTIL THE VEHICLE STALLED. I WAS ABLE TO START THE VEHICLE AFTER A FEW MINUTES BUT WHEN I STEPPED DOWN ON THE GAS PEDAL IT STALLED. THE VEHICLE WAS TOWED BACK TO THE DEALER ON SATURDAY EVENING. THE DEALER CONTACTED ME ON MONDAY AND SAID THAT THE ELECTRIC FUEL PUMP WAS FAULTY AND HE WOULD HAVE TO ORDER ONE FROM THE FACTORY. I PICKED UP MY VEHICLE ON TUESDAY EVENING AND IT APPEARED TO BE RUNNING FINE FOR THE MOMMENT. I MADE THEE QUARTERS OF THE WAY HOME AND THE VEHICLE STARTED LOSING POWER AGAIN. I ATTEMPTED TO TURN AROUND AND GO BACK TO THE DEALER BUT THE VEHICLE STALLED OUT LIKE BEFORE. THE VEHICLE WAS TOWED BACK TO THE DEALER AGAIN AND THE NEW FUEL PUMP HAD TO BE REPLACED AGAIN. I PICKED THE VEHICLE UP APPROXIMATELY A WEEK LATER AND IT HAS BEEN RUNNING OKAY EVER SINCE. IN FACT IT HAS BEEN RUNNING BETTER THAT NEW NEW. NOW THE EMISSIONS LIGHT IS COMING ON AND GOING OFF AFTER A COUPLE OF DAYS? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176587December 19, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING, EQUIPMENT
ON JULY 23, 2005, I HAD THE OIL SEAL REPLACED. THE VUE HAD BEEN LEAKING OIL IN MY GARAGE AND OTHER PLACES WHEN I PARKED. I HAD TO REPLACE THE IGNITION SWITCH ON TWO OCCASIONS AND WAS ALMOST UNABLE TO GET THE KEY TO TURN. SOMETIMES TOOK UP TO 20 MINUTES OR SO. ON JULY 22, 2006 I HAD THE AIR CONDITIONING CONDENSER AND SEAL REPLACED. IT WAS OVER 100 DEGREES. I HAD TO GET A RENTAL FOR THIS REPAIR. THIS TOOK SEVERAL DAYS BECAUSE THE MECHANIC TOOK MY CAR APART, THOUGHT IT WAS REPAIRED, BUT WAS NOT, I WAS TOLD. SECOND DAY OF CAR RENTAL, I WAS TOLD THEY ORDERED THE PART, BUT THEY "SENT THE WRONG PART". FINALLY, ON THE THIRD DAY, I WAS TOLD THAT THE CAR HAD TO BE TAKEN APART AGAIN TO BE REPAIRED. I RENTED A CAR FOR THREE DAYS. ON AUGUST 6, 2006, I WENT TO LEAVE TO PICK UP MY SON, THE VUE WAS IN MY GARAGE AND THERE WAS NO CLUTCH. I HAD TO CALL SATURN ROADSIDE ASSISTANCE AND HAVE MY CAR TOWED TO SATURN OF HENDERSON. ON AUGUST 7, 2006, I HAD THE CLUTCH CYLINDER, CONCENTRIC SLAVE REPLACED. ON MONDAY, DECEMBER 18, 2006, I WAS TAKING MY SON TO THE AIRPORT TO BE WITH HIS FATHER FOR THE CHRISTMAS HOLIDAY IN MICHIGAN. I WAS ATTEMPTING TO BACK OUT OF THE GARAGE, BUT COULD NOT PUT THE VEHICLE INTO REVERSE. WE PUSHED THE CAR OUT OF THE GARAGE. I DROVE VERY CAREFULLY (A BIT CONCERNED THINKING IT MAY BREAKDOWN) BECAUSE I WAS CONCERNED ABOUT THE POSSIBLE DANGERS INVOLVED, BUT HAD TO GET MY SON TO THE AIRPORT ON TIME. I PULLED OFF OF THE 215 WHEN AT THAT OFF RAMP, ALL OF MY GEARS WERE SUDDENLY GONE. THE CABLES SNAPPED INSIDE AND I COULD NOT GO ANYWHERE, CAUSING ME TO ONCE AGAIN, CALL SATURN ROADSIDE ASSISTANCE, HAVE THE 2005 VEHICLE TOWED AWAY AGAIN, MY SON MISSED HIS FLIGHT TO MICHIGAN AND I HAD TO MISS PART OF A WORK DAY AND AGAIN RENT ANOTHER CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175245December 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VTI TRANSMISSION HAS A PROPENSITY TO REDUCE POWER WHEN WHEELS SLIP. IF PULLING OUT INTO AN INTERSECTION, WHEN ENGINE RPMS DROP THERE IS A CHANCE FOR BEING BROADSIDED BY VEHICLES. WE'VE HAD SEVERAL NEAR MISSES. DRIVER IS NEVER QUITE SURE IF THE POWER WILL BE AVAILABLE TO SAFELY ENTER TRAFFIC OR CROSS INTERSECTION. THIS REDUCTION IN POWER CAN RESULT FROM A LIGHT DUSTING OF SNOW TO SLIPPERY CROSSWALK PAINTED LINES, TO DIRT, GRAVEL OR OIL ON ROADWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174811November 30, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
1) AND 2) WHILE TRAVELING AT HIGH SPEEDS (>60 MPH) ON THE HIGHWAY, WITH CRUISE ENGAGED, PERIODICALLY THE CRUISE WILL FAIL TO DISENGAGE. ON SEVERAL OCCASIONS (AT LEAST 5) WHILE DRIVING, AND NEEDING TO SLOW DOWN (E.G. TO EXIT THE HIGHWAY, OR FOR SLOW TRAFFIC AHEAD), THE BRAKE IS PRESSED AND THERE IS RESISTANCE AT THE PEDAL AND THE CRUISE WILL NOT SHUT OFF/CAR ATTEMPTS TO ACCELERATE, WHICH ON TWO OCCASIONS HAS LED TO A NEAR-ACCIDENT. ON ONE OCCASION IT ALSO FAILED TO SHUT OFF AT THE STEERING WHEEL FOR SEVERAL ATTEMPTS. 3)NOTHING WAS DONE TO CORRECT THE FAILURE AS IT COULD NOT BE DUPLICATED AT THE DEALERSHIP AND SATURN REFUSES TO REPLACE THE PART UNDER WARRANTY UNLESS THEY ARE ABLE TO DEMONSTRATE EVIDENCE OF FAILURE. I HAVE BEEN INSTRUCTED I WOULD HAVE TO REPLACE THE PARTS OUT OF MY OWN POCKET BUT THERE IS NO GUARANTEE IT WOULD RESOLVE THE MALFUNCTION SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174423November 27, 2006
AIR BAGS
SATURN VUE HORN FAILURE DUE TO POOR ENGINEERING DESIGN. DEALER ADVISED THAT AIRBAG, HORN, AND HORN RELAY HAS TO BE REPLACED. HOWEVER, THE HORN RELAY IS THE SAME RELAY PART NUMBER AS THE REAR WINDOW WIPER - TRADING OUT THE RELAYS DID NOT CAUSE THE REAR WINDOW WASHER TO STOP WORKING, THEREFORE THE PROBLEM IS NOT IN THE HORN RELAY. THE DEALER DISCONNECTED SOME OF THE SYSTEMS, INCLUDING THE FLASHER, TO DISCONNECT THE HORN WHEN IT WOULD HAVE BEEN EASIER TO UNPLUG THE HORN AT THE HORN RATHER THAN UNDER THE DASH. THE DEALER ADVISED THAT THIS IS A DESIGN FAILURE BUT WANTS ~$800 TO REPLACE THE AIRBAG, HORN, AND RELAY. THIS IS NOT AN UNCOMMON PROBLEM BASED ON THE OTHER COMPLAINTS LISTED. I PURCHASED A SATURN STRICTLY BECAUSE OF SERVICE DEPENDABILITY --- AND APPARENTLY THAT IS NOT SUFFICIENT REASON TO REMAIN WITH SATURN NOW THAT GM HAS TAKEN OVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174164November 24, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY THE ALARM SOUNDED WITHOUT WARNING. ALSO, THE LIGHT SWITCH AND INSTRUMENT PANEL BECAME HOT WHEN THE LIGHTS WERE ILLUMINATED. THE DEALER HAS NOT BEEN CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173770November 17, 2006
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION SHIFT FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173773November 17, 2006
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION SHIFT FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173440November 14, 2006
SUSPENSION:REAR
2004 SATURN VUE: AT 50,000 MILES THE REAR BEARING / HUB ASSEMBLIES ON BOTH SIDES, START TO FAIL. THEY GRADUALLY START MAKING A LOT OF NOISE AND NEED TO BE REPLACED BEFORE THEY EITHER FALL APART, LOCK UP A WHEEL OR CAUSE AN ACCIDENT. I BELIEVE THIS SHOULD BE A RECALL ITEM AND FIXED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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