Saturn Vue Complaints

2,395 consumer complaints on file.

#10167005August 29, 2006
SUSPENSION:FRONT:WHEEL BEARING
I HAVE A 2003 SATURN VUE @51,000 MILES BOTH FRONT AND BACK WHEEL BEARINGS NEED REPLACING. I HAVE REPLACED THE FRONT AT MY EXPENSE ($550.77) THE BACK ONE ALSO NEEDS TO BE REPLACED. THIS CAN BE DANGEROUS NOT ONLY TO MYSELF, ANY PASSENGERS IN MY VEHICLE OR OTHER MOTORISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166866August 29, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE TRAVELING 40 MPH WITH PRIOR BRAKING, THE VEHICLE HIT ANOTHER HEAD ON. THE ENTIRE FRONT END WAS DAMAGED AND THE AIRBAGS DID NOT DEPLOY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER SENT A REPRESENTATIVE TO INSPECT THE VEHICLE AND IT WAS INCONCLUSIVE ON WHETHER OR NOT THE AIRBAGS SHOULD HAVE DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10166400August 24, 2006
ENGINE AND ENGINE COOLING
I WENT OUT TO START MY CAR. IT MADE A SOUND LIKE IT WAS A DIESEL TRUCK ENGINE. I HAD IT TOWED TO SATURN IN NORWOOD MA ON RT 1. IT WAS MY TIMING CHAIN. IT WAS COVERED UNDER WARRANTY. I AM JUST REPORTING THIS NOW BECAUSE I SAW YOU WERE INVESTIGATING THE BELTS ON OTHER SATURN'S. I READ THAT IT HADN'T EFFECTED THE VUE BUT I WANTED YOU TO KNOW IT DOES. I AM LOOKING UP PROBLEMS WITH THIS CAR BECAUSE I HAVE HAD SO MANY. THE INCIDENT DATE IS ESTIMATED. I PICK MY VUE UP(AGAIN) TODAY FROM THE DEALER I WILL GET A PRINT OUT OF THE EXACT DATE THIS OCCURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166115August 21, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DT*: THE CONTACT STATED WHILE DRIVING 35MPH ON THE HIGHWAY, THE VEHICLE'S INTERIOR FILLED WITH SMOKE AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. THERE WAS A LARGE AMOUNT OF GRAY SMOKE, BUT NO ACTUAL FLAMES WERE SEEN. THE SMOKE STOPPED AFTER THE IGNITION WAS TURNED OFF. AFTERWARDS, THE CONTACT DROVE THE VEHICLE TO THE DEALERSHIP FOR INSPECTION WHO DETERMINED THE LIGHTING FUSE HAD BLOWN. AFTER REPLACING THE FUSE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AGAIN. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165605August 16, 2006
FUEL SYSTEM, OTHER:STORAGE, ELECTRICAL SYSTEM:HORN, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHEN STOPPING THE VEHICLE AND SITTING STILL FOR A FEW SECONDS, THERE IS A LOUD THUMPING SOUND (OCCURRING THREE OR FOUR TIMES) FROM THE REAR OF THE VEHICLE (SOUNDS SIMILAR TO A LOOSE FUEL TANK BAFFLE). THE DEALER STATED THEY WEREN'T AWARE OF ANY FIX FOR THIS PROBLEM, THOUGH THEY TRIED A COUPLE OF IDEAS. WHILE I'VE FOUND THIS ON SEVERAL WEBSITES ONLINE, NOBODY SEEMS TO KNOW THE CAUSE. EVERYONE SEEMS TO LIVE WITH THE PROBLEM. IT'S DIFFICULT TO DIAGNOSE AS IT SEEMS INTERMITTANT, BUT HAPPENS ON AVERAGE ONCE PER DAY. BEING THAT THIS SEEMS TO BE EMINATING FROM THE FUEL SYSTEM, I THINK THAT SATURN SHOULD TAKE THIS ISSUE MORE SERIOUSLY, AND MORE THAN LIKELY THIS IS SOMETHING THEY CAN CORRECT BY REPLACING THE FUEL TANK, I FEEL THAT THEY JUST DON'T WANT THAT EXPENSE. ALSO, I WOULD LIKE TO TAKE THE OPPORTUNITY TO COMPLAIN ABOUT THE HORN SWITCH, AS IT IS EXTREMELY DIFFICULT TO OPERATE IN A PANIC SITUATION, WHICH IS WHAT IT IS DESIGNED TO BE USED IN. LASTLY, I BELEIVE THAT NHTSA SHOULD INVESTIGATE THE AWD SYSTEM ON THESE VEHICLES. I'VE DONE MY OWN TESTS AND I HAVE TO SAY I AM SURPRISED ABOUT HOW EASILY IT IS TO LOOSE CONTROL OF THE VEHICLE IN LIGHT SNOW. WHEN THE REAR COMES ON, IF THE ENGINE IS REVVING HIGH, IT CAN SPIN THE VEHICLE AROUND LIKE A TOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165813August 9, 2006
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING, VISIBILITY:REAR WINDOW WIPER/WASHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, ELECTRICAL SYSTEM:STARTER ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY, POWER TRAIN
2003 SATURN VUE FAILED TO START. *KB THE VEHICLE MADE SQUEAKING NOISES WHEN THE CONSUMER MADE A RIGHT TURN, IN ADDITION TO VARIOUS OTHER RUMBLINGS. THE CONSUMER EXPERIENCED PROBLEMS WITH THE ROTORS, BEARINGS AND TRANSMISSION. A SPECIAL WHEEL BEARING HAD TO BE ORDERED AS WELL AS A SPECIAL SIDE COVER AND HARDWARE FOR THE TRANSMISSION. THE COOLANT SWITCH WAS DEFECTIVE. THE REAR WIPERS WOULD STICK. THE GAS GAUGE WOULD ONLY READ 3/4 FULL. THE AIR CONDITION STOPPED WORKING AND THE HOT AND COLD KNOB DID NOT GO ALL THE TO COOL. THE STARTER WAS REPLACED WHICH WAS THE REASON THE VEHICLE WASN'T STARTING. THE TRANSFER CASE SEAL WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164278August 3, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
SATURN HAS ONGOING PROBLEM WITH TRANSMISSIONS THAT THEY ARE REFUSING TO RECOGNIZE. MY WIFE'S VUE SUDDENLY LOST POWER TODAY IN TRAFFIC WHEN THE TRANSMISSION FAILED AND ALMOST GOT IN TO A WRECK. I AM TIRED OF THEM FAILING TO TAKE NOTICE OF THIS; THE COMPLAINTS ABOUT THIS ARE ALL OVER THE INTERNET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163857July 29, 2006
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVERS DOOR WOULD NOT OPEN.. THIS HAPPENED 3 OR 4 TIMES OVER THE PAST COUPLE MONTHS BUT USUALLY AFTER ATTEMPTING SEVERAL TIMES THE DOOR WOULD FINALLY OPEN, HOWEVER THIS TIME IT WOULD NOT OPEN.. I RETURNED TO MY HOME AND REFUSED TO DRIVE THE CAR UNTIL THE DEALER COULD LOOK AT IT AND SOLVE THE PROBLEM. IT TOOK 4 DAYS BEFORE I COULD GET AN APPOINTMENT. AFTER DRIVING 75 MILES TO THE NEAREST DEALERSHIP I WAS TOLD THAT THE DOOR PANEL HAD 2 BROKEN CLIPS THAT HELD THE SIDE PANEL ON AND THAT IT WOULD COST $450 TO REPLACE THE DOOR PANEL.. I FIND THIS TO BE AN EXTREME SAFETY HAZARD IN THE EVENT OF AN ACCIDENT OR FIRE AND THE NEED TO EVACUATE THE AUTOMOBILE.. MY ISSUE HAS NOT BEEN ADDRESSED AS OF YET BUT AFTER OWNING A TOTAL OF 3 SATURN CARS AND ALL THREE HAVING DEFECTIVE ISSUES THAT SATURN WILL PROBABLY DO NOTHING. I FIND IT ODD THAT SATURN OFFERED 2 YEARS AGO TO BUY BACK OUR SATURN VUE BECAUSE THEY WANTED TO USE IT FOR RESEARCH... WE DECLINED ALTHOUGH WE NOW REGRET NOT FOLLOWING THROUGH WITH IT. SATURN DOES NOT STAND BEHIND THEIR PRODUCT AND NEVER CLAIM LIABILITY FOR THEIR FAULTY PRODUCT. I WOULD NEVER BUY ANOTHER SATURN PRODUCT NOR WOULD I EVER RECOMMEND SATURN TO A FRIEND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163464July 25, 2006
SERVICE BRAKES, HYDRAULIC
MY VUE WAS PURCHASED IN 2004 AND HAS BEEN IN FOR SERVICE SEVERAL TIMES. ONE OF THE ISSUES I HAVE IS THE FRONT END SHAKES, SOMETIMES IT SHAKES SO BAD IT SCARES ME. I HAVE BROUGHT IT IN FOR THIS TO A DEALER IN DENVILLE AND MOUNT OLIVE; BOTH IN NJ, AND THE FIRST TIME I WAS TOLD NOTHING WAS WRONG. LAST WEEK I WAS TOLD I NEED NEW FRONT BRAKES AND NEW TIRES. THE TRUCK IS LESS THAN TWO YEARS OLD, NEW BRAKES NEW TIRES ??? THAT DOESN'T MAKE SINCE. THE GUYS AT THE SERVICE NEVER TOOK IT FOR A SPIN, I'M APPROACHING 36K MILES AND I'M SCARED ONCE I PASS THE WARRANTY TIME I WILL BE OUT OF LUCK. I'M NOT SATISFIED AT ALL AND WANT SOMETHING DONE ABOUT THIS. MY WIFE THINKS THE CAR IS FALLING APART, IT SHAKES AND MAKES WEIRD SOUNDS. THE FIRST YEAR I WAS RAVING ABOUT THIS CAR NOW I TELL PEOPLE TO STAY AWAY FROM SATURN. HELP ME CHANGE MY OPINION ON SATURN BY GETTING MY CAR FIXED ! *JB
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10162604July 17, 2006
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED THE VEHICLE HAS TIMING CHAIN FAILURE WHICH CAUSES VEHICLE TO STALL. THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER CANNOT FIND THE CAUSE OF THE ILLUMINATION. THE TRANSMISSION ALSO HAS PROBLEMS AS WELL AS THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162283July 13, 2006
SUSPENSION
2005 SATURN VUE FEELS LIKE IT IS GOING TO TIP OVER WHEN TAKING SHARP TURNS. THIS IS PARTICULARLY NOTICEABLE WHEN DRIVING AT HIGH RATES OF SPEED BUT WITHIN THE POSTED SPEED LIMITS SUCH AS LEAVING THE INTERSTATE FREEWAYS ON TO ADJOINING ON RAMPS/OFF RAMPS WHICH TEND TO HAVE VARIOUS CURVES IN THE ROAD. THE CAR FEELS SCARY WHEN THIS HAPPENS AND REQUIRES A COMPLETE REDUCTION OF SPEED BY THE DRIVER WITH ALL OTHER NEARBY CARS AND SUV'S PASSING BY WITH NO VISIBLE SIMILAR HANDLING PROBLEM. I WOULD NOT BE SURPRISED IF THIS PROBLEM HAS CONTRIBUTED OR PLAYED A ROLE IN ACCIDENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162037July 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A FAILED TRANSMISSION, ON A 2002 SATURN VUE WITH 56K MILES ON IT. I BROUGHT IT IN THREE MONTHS AFTER I BOUGHT BECAUSE THE TRANSMISSION WAS SLIPPING THEY CLAIMED THEY CHANGED THE FLUID, DID A TUNE UP ETC., BUT THE RIDE REALLY DIDN'T CHANGE. WELL THE TRANSMISSION FINALLY WENT OUT, AND THEY'RE ORDERING PARTS TO "FIX" THE TRANSMISSION INSTEAD OF REPLACING IT. IN FACT THEY DON'T MAKE THE TRANSMISSION ANYMORE (WHICH IS UNDERSTANDABLE, WHO WOULD CONTINUE TO MAKE SOMETHING THAT DOESN'T WORK) BUT NOW IF MINE GOES OUT I HAVE TO EITHER HAVE PARTS REPLACED, OR GET ONE OUT OF A WRECKED ONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161912July 9, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE A 2006 SATURN VUE THE PASSENGER AIR BAG SYSTEM IS TO BE IN OFF POSITION UNLESS A PERSON WEIGHING 100 LBS IS ON THE SEAT THEN IT GOES TO THE ON POSITION. MY CAR IS 3 MONTHS OLD WITH 3000 MILES AND WHILE MY 11 YEAR OLD DTR WEIGHING 65 LBS WAS IN THE SEAT FOR OVER 30 MINUTES THE AIR BAG WENT TO THE ON POSITION. I AM UNSURE WHETHER IT REALLY TURNED ON OR NOT AND I NO LONGER FEEL SAFE WITH ANYONE IN THE FRONT SEAT IT IS CURRENTLY BEING FIXED AND I AM NOT SURE OF THE PROBLEM IS WITH IT. BUT, I AM EXTREMELY FORTUNATE THAT I WAS NOT INVOLVED IN AN ACCIDENT BECAUSE I DON'T KNOW IF THE AIR BAG WOULD HAVE DEPLOYED AND COULD HAVE POTENTIALLY KILLED OR INJURED MY DAUGHTER . I FEEL THAT THIS IS A SAFETY HAZARD AND SHOULD BE LOOKED AT IN CASE IT HAPPENS TO SOMEONE ELSE AND THEIR LOVED ONE IS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161421July 5, 2006
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED THERE HAS BEEN ONGOING PROBLEMS WITH THE VEHICLE SINCE IT WAS PURCHASED. THE SUSPENSION WAS UNSTABLE WHICH CAUSED THE VEHICLE TO SWAY AND TRANSMISSION CAUSED THE VEHICLE TO PULL TO ONE SIDE. THE SALES DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND DETERMINED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT WAS INFORMED BY THE DEALER THE 30-DAY LIMIT ON A LEMON HAD EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160573June 23, 2006
AIR BAGS
DRIVING NORTHBOUND ON HIGHWAY 116. VEHICLE IN FRONT OF ME STARTED TO SLOW DOWN AND SLIGHTLY PULLED OFF TO THE RIGHT OF THE HIGHWAY. AT THE TIME BEFORE THE CAR IN FRONT OF ME STARTED TO SLOW DOWN I HAD THE CRUISE CONTROL SET AT 70 MPH WHEN THE CAR IN FRONT OF ME STARTED TO SLOW DOWN. I SLOWED DOWN TO ABOUT 60-65 MPH AND PULLED OFF THE ROAD SLIGHTLY. THERE WAS A SEMI TRUCK TRAVELING SOUTH BOUND ON THE HIGHWAY I THOUGHT EITHER THERE WAS SOMETHING IN THE ROAD AHEAD OF THE CAR IN FRONT OF ME OR THE TRUCK WAS IN OUR LANE. THE ROADS WERE DRY AND THE SUN WAS COMING UP. AS I BEGAN TO COME BACK ON THE ROAD MY RIGHT FRONT TIRE WAS FEELING WOBBLY AND I EITHER HIT THE CURB ON THE BRIDGE OR A PIECE OF METAL CAUSING ME TO LOSE CONTROL OF THE VEHICLE. I RAN HEAD ON TO THE SOUTHBOUND SIDE OF THE BRIDGE THEN STARTED SPINNING AND HITTING THE BRIDGE SEVERAL TIMES. I FINALLY ENDED UP BACK ON THE NORTHBOUND SIDE OF THE BRIDGE ABOUT 3/4 OF THE WAY DOWN THE BRIDGE. WITH MY FRONT END HITTING THAT SIDE OF THE BRIDGE. WHAT CONCERNS ME IS THAT MY AIR BAGS NEVER DEPLOYED IN THE VEHICLE AND I SUSTAINED NECK, SHOULDER AND RIGHT KNEE INJURIES. AT THIS TIME THE VEHICLE IS AT A LOCAL BODY SHOP WITH THE INSURANCE, AND COMPANY THAT MAKES THE VEHICLE INVESTIGATES THE DAMAGE. I HAVE FILED A COMPLAINT WITH SATURN LETTING THEM KNOW THAT I BELIEVE THAT THIS IS A PRODUCT DEFECT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10160598June 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VTI TRANSMISSION IN MY 2003 SATURN VUE HAS FAILED REPEATEDLY AND WITHOUT WARNING, USUALLY ON HIGHWAYS AT HIGH SPEEDS. SUDDENLY, THE TRANSMISSION WILL DISENGAGE AND THE CAR CANNOT BE DRIVEN. SATURN HAS NOW FIXED THE PROBLEM FIVE TIMES IN 38,000 MILES AND MOST RECENTLY ADMITTED THAT IT DID NOT KNOW WHY THIS FAILURE OCCURRED AND DID NOT KNOW IF THE REPAIRS IT MADE WOULD FIX THE PROBLEM. THE INCIDENT DATE NOTED BELOW IS THE MOST RECENT DATE THIS OCCURRED. WHEN THESE INCIDENTS OCCUR, SOMETIMES THE TRANSMISSION WILL RESET AFTER TURNING THE CAR OFF AND RESTARTING IT. BUT OTHER TIMES, THE VEHICLE HAS REQUIRED TOWING TO THE DEALERSHIP. WE ARE CONCERNED ABOUT THE ONGOING SAFETY AND RELIABILITY OF THIS CAR, AS THE CONSEQUENCES OF ONE OF THESE UNANNOUNCED FAILURES COULD BE CATASTROPHIC. SO FAR, WE HAVE BEEN LUCKY THAT NO INJURY OR ACCIDENT HAS OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159803June 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, POWER TRAIN:CLUTCH ASSEMBLY
WITH LESS THAN 50,000 MILES ON THIS VEHICLE, I HAVE REPLACED THE ROTORS AND THE REAR WIPER MOTOR. THE LATEST FAILURE LEFT ME STRANDED AND NEEDED TO BE TOWED TO THE DEALER. THE SLAVE CYLINDER FOR THE HYDRAULIC CLUTCH FLUID WENT WITH A TOTAL COST OF 1100.00 OUT OF FACTORY AND EXTENDED WARRANTY OF COURSE. COMPANY CLAIMS THIS IS A WEAR AND TEAR ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159711June 13, 2006
EQUIPMENT, SUSPENSION:FRONT:WHEEL BEARING
I HAVE A 2003 SATURN VUE. SINCE I PURCHASED THIS VEHICLE, I HAVE NOW HAD 5 WHEEL BEARINGS REPLACED, ONE PER WHEEL AND 2 ON PASSENGER FRONT SIDE. THE FIRST 4 WERE COVERED UNDER WARRANTY BUT THE LAST ONE COST $410 TO HAVE REPLACED. I COMPLAINED ABOUT THE COST AND SINCE I HAD EACH WHEEL BEARING REPLACED AT THE DEALERSHIP, THEY ONLY CHARGED ME 25% OF THE COST. FIVE WHEEL BEARINGS IN 3 YEARS IN NOT A VERY GOOD RECORD. I WOULD LIKE TO HAVE THIS ISSUE RESEARCHED BECAUSE, TO ME, IT SEEMS THAT IT IS EITHER A LEMON OR A RECALL ITEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157804May 18, 2006
SUSPENSION:FRONT
SATURN VUE HAS ISSUES WITH SWAY BAR, HAD TO REPLACE O RINGS AND DO ALIGNMENT--DEALERSHIP/SERVICE DEPT CLAIMED IT WAS BECAUSE OF MICHIGAN ROADS, FUNNY THING IS THAT THIS VEHICLE HAS BEEN IN VA MOST OF THE PAST 9 MONTHS. MR. FARMER AT SATURN OF FLINT WAS VERY RUDE TO ME ON THE PHONE. MANUFACTURER DOES NOT APPEAR TO BE CONCERNED THAT THIS IS A SAFETY ISSUE. MY UNDERSTANDING IS THAT ONCE THE O RINGS GO THEN GOES THE ALIGNMENT, TIRES AND THEN BRAKES. I HAVE ALSO BEEN TOLD THAT THIS VEHICLE HAS HAD 'TROUBLE' WITH THE O RINGS. WHAT DOES IT TAKE FOR THE VEHICLE TO BE RECALLED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158385May 15, 2006
AIR BAGS
CONSUMER COMPLAINT DEACTIVATION OF 2006 SATURN VUE AIR BAG. *TS ***TRANSFERRED TO TIS*** THE CONSUMER REQUEST THAT AN AIR BAG ON/OFF SWITCH BE INSTALLED ON THE DRIVER'S SIDE OF THE VEHICLE. THE CONSUMER IS 4' 10-1/2 INCHES, 88 POUNDS AND HAS TO SIT CLOSE TO THE STEERING WHEEL IN ORDER TO REACH THE GAS AND BRAKE PEDAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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