Saturn Outlook Complaints

1,352 consumer complaints on file.

#11246437August 26, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHT WIRING HAS MELTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246016August 23, 2019
STEERING
INTERMITTENT LOSS OF POWER STEERING WHEN TRYING TO PARK IN A SPACE IN A PARKING GARAGE. IT ALSO HAPPENED WHEN TURNING IN MOTION INTO A STREET OFF A HIGHWAY WHILE BRAKING. POWER STEERING FLUID LEVELS WERE FULL BOTH TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242277August 7, 2019
AIR BAGS
SERVICE AIR BAG LIGHT RANDOMLY CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241922August 6, 2019
ENGINE
OIL LEAKING FROM THE FRONT OF THE ENGINE. I THINK ITS AN INTERNAL LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241451August 3, 2019
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL. I CAN NOT GET GM DEALERSHIP TO CORRECT MY ENGINE LIGHT TOTURN OFF AND GIVE A CORRECT DIAGNOSTIC. THEY HAVE WORKED ON MY SUV SERVAL TIMES, THEY SELL SELL ME PARTS AND WORK THAN LESS THAN A MONTH ENG LIGHT COMES BACK ON. THEY TRY TO SELL ME ANOTHER CAR. WILL NOT CORRECT. WILL NOT DO DIAGNOSTIC ( GM CARS CENTER REQUEST). RT 24 SHUT DOWN, TOW TO HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229465July 4, 2019
POWER TRAIN
DEAR NHTSA, PLEASE FIRST REFER TO THIS KNOWN ISSUE: NHTSA ID NUMBER: 10126145 MANUFACTURER COMMUNICATION NUMBER: GCUS-9-2635 14404B ' SPECIAL COVERAGE.BULLETIN. THIS WAS AN OFFER FROM GM TO REPAIR THIS KNOWN DEFECT IF IT OCCURED EITHER BEFORE 120K MILES OR 10 YEARS. MY WIFE'S 2008 SATURN OUTLOOK IS USED FOR KID TRANSPORTATION AND LOCAL TRIPS MOSTLY SO SHE NEVER PUTS ON THAT MUCH MILEAGE. THIS VEHICLE WENT INTO SERVICE IN OR AROUND 10/2008. ON OR AROUND MARCH 1, 2019 HER OUTLOOK BEGAN TO EXPERIENCE ISSUES CONSISTENT WITH THIS GM TSB, FAILURE OF THE 35R WAVE PLATE, A KNOW ISSUE DOCUMENTED BY GM.THE THING WOULD JERK AND SHAKE IN REVERSE, WOULD EITHER FAIL TO SHIFT INTO 3RD OR 5TH OR IF IT DID, WHINE AND SHOW NO ACCELERATION IN THE LEAST. IT HAPPENED ABOUT 10 TIMES, ON LOCAL ROADS AND ON THE HIGHWAY, VERY DANGEROUS. I TOOK THE VEHICLE IN TO OUR LOCAL CHEVY DEALER AND WAS TOLD THAT THE TRANSMISSION WAS SHOT, ONLY 67K MILES AND IT NEEDED TO BE REPLACED. I ASKED THE SERVICE WRITER ABOUT HAVING THE TRANSMISSION REPAIRED RATHER THAN REPLACED. HE REALLY RECOMMENDED A FACTORY REBUILT UNIT. WE WERE LITERALLY 120 DAYS, 4 MONTHS OUTSIDE OF THE WARRANTY COVERAGE PERIOD ON THIS ISSUE. SATURN/GM WOULD NOT BUDGE AND TOLD ME THAT AT SOME POINT I HAD TO OWN THE RESPONSIBILITY OF THE REPAIR! REALLY? ON A KNOW ISSUE THAT WAS OUTLINED IN THE TSB AS, "UPON FAILURE ONLY" SHOULD I BRING MY VEHICLE IN FOR REPAIR. HOW IS THIS FAIR? I HAVE NO IDEA WHAT I EXPECT FROM THE NHTSA, BUT TO SIMPLY KNOW THAT GM SHOULD HAVE HONORED THE REPAIR OR REPLACEMENT, IT WAS ONLY FOUR MONTHS PAST THE CUT OFF AND IT IS A KNOW ISSUE. THANKS FOR LISTENING, I DO PLAN TO FILE A SMALL CLAIMS CASE AND CONTACT ANY AND ALL CONSUMER PROTECTION AGENCIES ABOUT THIS MATTER. (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219956June 14, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL....WATER LEAKS INTO THE CAR BEHIND KICKER PANEL ON PASSENGER SIDE GOING DIRECTLY INTO THE FUSE/RELAY BOX. IT LEAKS IN ALL DOOR JAMS AND THE REAR LIFTGATE AREA. I HAVE PROBLEMS WITH MY CAR NOT SHIFTING. THROWING CODE P2723 WHICH IS TRANSMISSON PRESSURE CONTROL SHIFT SOLENOID E. I BELIEVE ITS DUE TO WATER GETTING INTO THE FUSE BOX BECAUSE THERE IS A CONSTANT DRAIN ON MY BATTERY AND WHEN TESTING THE FUSES WITH A TEST LIGHT NOT ALL OF THEM SEEM TO BE GETTING A GOOD CONNECTION DUE TO ALL THE CORROSION. ALSO SUNROOF LEAKS. ALL DOOR CIRCUITS GET WET. I HAVE TO DRY EVRYTHING OUT BEFORE I CAN START IT. THE CARPET SMELLS AND ITS FULL OF RUST. COMMON SENSE WOULD TELL YOU THAT THIS CANNOT BE GOOD FROM ANY ASPECT. IM TO THE POINT TO GOING UP TO GM AND MAKING THEM LOOK REALLY BAD BECAUSE THIS IS UNACCEPTABLE. I CANNOT BELIEVE WITH SO MANY COMMON PROBLEMS THERE IS YET TO BE A RECALL. I HATE GM AND NEVER WILL I EVER PURCHASE ANY GM PRODUCT NOR WILL I HAVE ANYTHING GOOD TO SAY ABOUT GM. WHEN ALL THIS OCCURED MY CAR WAS OUTSIDE EITHER IN MY DRIVEWAY OR A PARKING LOT OR DRIVING DOWN THE ROAD. I HAVR TO COVER THE CAR UP. THE ENTIRE CAR. I BOUGHT THE CAR SOMETIME LAST YEAR. I NOTICED THIS WAS HAPPENING ABOUT 4-5 MONTHS AFTER PURCHASE. IVE TRIED FIXING IT MYSELF AND I JUST FAIL EVERYTIME AND ITS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217320June 2, 2019
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING ON THE HIGHWAY. I DROVE INTO SOME WATER ON THE ROAD AND LOST STEERING. THE WHEEL BECAME VERY VERY HARD TO STEER. THEN IT HAPPENED A FEW MORE TIME ON THE HIGHWAY. TONIGHT, DRIVING HOME IN THE RAIN AND WENT THREW A PUDDLE OF WATER ON THE ROAD. LOST STEERING ABILITY AND HAD TO STOP THE CAR IN THE MIDDLE OF THE ROAD. I COULD NOT MAKE MY TURN FOR THE STEERING WAS SOME HARD. I ALSO NOTICED THAT THE CHARGING LIGHT CAME ON AS WELL WHEN I WENT THREW THIS PUDDLE OF WATER. THE SHOULD BE A RECALL A.S.A.P. THIS SHOULD NOT HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217155May 31, 2019
SEAT BELTS
MIDDLE ROW OUTBOARD SEATBELTS NEEDED REPLACING IN 2016; GM WOULDN'T WARRANTY THEM, EVEN AFTER I ASKED THEIR SAFETY DEPARTMENT 2X. I REPLACED THEM WITH NEW ONES FROM GM, AND THOSE SEATBELTS ARE NOW COMING APART. THIS IS AN ONGOING PROBLEM. PICTURES ATTACHED ARE CURRENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216956May 30, 2019
EXTERIOR LIGHTING
HEADLIGHT BULB KEEPS BLOWING OUT AND SOMETIMES WHEN CHANGED COMES ON AND OFF INTERMITTENTLY. HAVE CHANGED BULBS NUMEROUS TIMES BUT CONTINUES TO HAPPEN. BULBS SEEM EXTREMELY HOT WHEN THEY BLOW. WE HAVE HAD IT REWIRED NUMEROUS TIMES BUT LOOKS LIKE WIRES FROM HARNESS ARE DIFFERENT GAUGES THAN REPLACEMENTS. THIS IS DANGEROUS BECAUSE I NEVER KNOW WHEN I WILL BE WITHOUT A HEADLIGHT. THEY ARE DIM AND EVEN WHEN REPLACED BY SILVERSTAR ULTRA, THEY REMAIN DIMMER THAN MOST VEHICLES. I KNOW THIS BECAUSE I CAN SEE THEIR HEADLIGHTS MORE THAN MINE WHEN THEY ARE BEHIND ME. I CANNOT SEE THE ROAD HARDLY AT ALL WHEN DRIVING WITH ONE HEADLIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209626May 24, 2019
AIR BAGS, ENGINE, STEERING
POWER STEERING RANDOMLY GOES OUT AND RETURNS CAUSING JERKY LURCHING TURNS COUPLE YEARS NOW SINCE REACHING OVER 100K MILEAGE, HAVE 173K MILES CURRENTLY. IS NOW LEAKING FLUID. PCV VALVE REPLACED TWICE, NOT RECALLED BUT MECHANICS HAVE SAID IT'S COMMON FOR MY VEHICLE, CAUSES HESITATION WHILE IDLING LIKE IT'S TRYING TO STALL OUT. HAVE HAD TO PUT FOOT ON BRAKE AND REV GAS AT STOPLIGHTS. AIRBAG LIGHT HAS BEEN ON FOR YEARS, PASSENGER SIDE DOESN'T DETECT. ALTHOUGH RECALL, DEALERSHIP WANTS TO CHARGE DIAGNOSTIC FEES EVEN WHEN I HAD DONE FOR FREE AT LOCAL PARTS STORE AND GAVE THEM CODE, THEY SAY HAVE TO DO THEIR OWN. PASSENGER WINDOW DOES NOT ROLL DOWN, BUT DOES ROLL UP, WITH DRIVER'S SIDE CONTROLS, DOES WORK WITH PASSENGER SIDE CONTROLS. SOMETIMES DRIVER'S SIDE WINDOW STICKS TOO EITHER UP/DOWN HAVE TO BANG ON DOOR FOR IT TO ENGAGE. SPEAKERS HAVEN'T WORKED PROPERLY IN YEARS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209643May 24, 2019
AIR BAGS
NEAR 130000 MILES PASSENGER SIDE AIRBAG STOP WORKING NEAR 139000 MILES DRIVER SIDE AIRBAG STOP WORKING AS OF TODAY NO AIRBAGS WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208424May 18, 2019
STEERING
MY WIFE WAS DRIVING THE VEHICLE WAS STOPPED AT A RED LIGHT WHEN THE POWER STEERING PUMP I WILL SAY EXPLODED FLUID EVERYWHERE AND THE VEHICLE WOULD NO LONGER TURN AT ALL I'M 6'1 270 ATHLETIC AND COULD NOT MOVE THE STEERING WHEEL...I HAVE READ SO MANY PEOPLE HAVING THE SAME POWER STEERING ISSUE AND AND NO RECALL HAS BEEN MADE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206779May 10, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BAUGBT THE VEHICLE MARCH 10 2019 NO AIR BAG CRACKED STEERING WHEEL SUNROOF LEAKS BAD UNDER GLOVEBOX FUSE SECTION HAS RUST POWDER. STERO GOES ON AND OFF ONLY ONE KEY WORKS TO START ONE WORKS TO OPEN DOOR HEATER DONT WORK IM FRONT. BAUGHT IN PUEBLO COLORADO ONLY DRIVE AS FAR AS WALSENBURG CO AND BACK TO PUEBLO N9 FURTHER BAD GAS MILLAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202955April 22, 2019
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE SUN ROOF LEAKED WHEN IT RAINED AND WATER ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED TWICE, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192570March 30, 2019
AIR BAGS
THE PASSENGER AIRBAG SENSOR IN THE SEAT DOES NOT WORK. I HAD THIS ISSUE IN THE PAST, I HAD PURCHASED AN EXTENDED WARRANTY BUT STILL HAD TO PAY THE $250 DEDUCTIBLE FOR IT TO BE FIXED. I WAS TOLD BY THE DEALER THAT IT MUST HAVE GOTTEN WET. I CAN TELL YOU AT THAT TIME 100% IT DID NOT GET WET. AND EVEN IF THE SEAT HAD GOTTEN WET (WHICH SOMETIMES THINGS GET SPILLED) IT SHOULD NOT HAVE AFFECTED THE SENSOR I.E IT SHOULD BE INCASED SOMEHOW TO PROTECT IT FROM MOISTURE. I NOW HAVE THE SAME ISSUE AGAIN AND THE WARNING LIGHT HAS BEEN ON FOR SOME TIME. I DO NOT HAVE THOUSANDS OF DOLLARS TO FIX THE SENSOR WHICH IS HOW MUCH THE DEALER CHARGES FOR THIS REPAIR, THE VEHICLE BEING 12 YEARS OLD ISN'T EVEN WORTH A WHOLE LOT MORE THAN WHAT IT WOULD COST TO HAVE THE DEALER FIX IT. I HAVE LOOKED INTO THE ISSUE AND THERE AND A LOT OF PEOPLE WITH THE SAME COMPLAINT. GM SHOULD HAVE TO REPLACE THESE SENSORS SINCE IT IS A SAFETY ISSUE WITHOUT CHARGING ITS CUSTOMERS A RIDICULOUS AMOUNT OF MONEY. I HAVE OWNED THIS CAR SINCE IT WAS NEW FOR THE RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187093March 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY SUNROOF WAS LEAKING IN MY CAR AND CAUSED AN ELECTRICAL PROBLEM THE AUTO SHOP SAID IT WOULD COST 7000 TO FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186295March 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
RECEIVING MESSAGE ON DASH DISPLAY: ENGINE POWER REDUCED, SERVICE STABILITRAK, SERVICE TRACTION CONTROL. NOTICE A SEVER DROP IN ENGINE POWER AND WILL PRACTICALLY NOT MOVE IF PUT IN GEAR. TYPICALLY NOTICED WHEN STARTING VEHICLE AND PULLING AWAY. CAN TURN VEHICLE OFF FOR SEVERAL MINUTES AND ISSUE IS NOT EXPERIENCED. (UNTIL THE NEXT TIME) THERE IS NO TYPICAL COMBINATION OF EVENTS THAT HAPPEN BEFORE ISSUE OCCURS, RANDOM. HAVE CHECKED FORUMS ONLINE AND SEEMS TO BE A COMMON PROBLEM WITH THIS AND OTHER SIMILAR VEHICLES FROM GM (OUTLOOK, ACADIA, ENCLAVE, TRAVERSE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185822March 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN STARTING THE STABILITRAK LIGHT COMES ON AND THE BUZZER GOES OFF, THEN THE CHECK ENGINE LIGHTS FLICKERS OFF AND ON. THIS CAUSES A ROUGH IDLE LIKE A MISFIRE .I HAVE HAD PLUGS AND COIL PACKS REPLACED AS WELL AS SHOCKS AND STRUTS. ERROR STILL REMAINS. MECHANIC SAYS ONE ISSUE TRIGGERS THE OTHER. HAVE SEEN 100'S OF OTHER SIMILAR COMPLAINTS ON FULL SIZE GM TRUCKS AND OTHER SUVS. HOPEFULLY SOON A RECALL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184820March 7, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. ALSO, THE STABILITY CONTROL INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE'S ON STAR SYSTEM PERFORMED A DIAGNOSTIC ON THE AIR BAGS AND CONCLUDED THAT THE AIR BAGS NEEDED TO BE SERVICED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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