Saturn Outlook Complaints

1,352 consumer complaints on file.

#11124713September 6, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A PROGRESSIVE LOSS OF ELECTRICAL POWER WITHOUT WARNING. LARRY FANNIN CHEVROLET BUICK GMC (329 E MAIN ST, MOREHEAD, KY 40351, (800) 467-0411) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER INTERNAL CONTAMINATION CAMPAIGN (14515B) REGARDING THE ELECTRONIC CHASSIS AND REPLACED THE ELECTRONIC CONTROL MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE CONSUMER STATED HE ALSO HAS 2 PUNCTURES INSIDE BRACKET OF THE A/C LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124292September 4, 2018
AIR BAGS
THE S.I.R FAULT ON THE PASSENGER SEAT PRESENCE MODULE HAS ELIMINATED WITH OUT ANY USE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122290August 25, 2018
EXTERIOR LIGHTING
THE PASSENGER SIDE LOW BEAM LIGHT NO LONGER WORKS, AND BULB REPLACEMENT DOES NOT FIX THE PROBLEM. MECHANIC SAID THE WIRING HARNESS NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120382August 16, 2018
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I PUR HASED THIS SUV FROM.ALLMANS IN MARTINSBURG WV EARLY MARCH OF 2018. MY SERVICE AIRBAG STABIL BRAKES ALL LIGHT COME ON. MY AXLES ARE READY SNAP. WHILE IM DRIVI G MY CAR DASH LIGHTS WILL COME ON AND MY CAR WILL SLOW DOWN AUTOMATICALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115831August 5, 2018
POWER TRAIN
AFTER PULLING INTO MY DRIVEWAY AND PUTTING MY CAR IN PARK, I TURNED THE CAR OFF AND TOOK THE KEY OUT OF IGNITION. AS I TOOK MY FOOT OFF THE BRAKE, THE CAR IMMEDIATELY BEGAN TO ROLL BACKWARDS AND I SLAMMED ON THE BRAKES. I ALMOST HIT MY SON WHO HAD ALREADY EXITED THE VEHICLE. I ATTEMPTED TO RESTART THE CAR BUT IT WOULD NOT START. THE CAR APPEARED TO BE IN PARK BUT WOULD ROLL BACK AS SOON AS I TOOK MY FOOT OFF THE BRAKE. I COULD REMOVE THE KEY FROM THE IGNITION. THE DOOR LOCKS DID NOT UNLOCK AUTOMATICALLY AS THEY USUALLY DO. I ENGAGED THE EMERGENCY BRAKE IN ORDER TO KEEP THE CAR FROM ROLLING. THE SHIFT CABLE NEEDED REPLACED DUE TO A FRACTURE OF THE LOCKING TABS. THERE HAS BEEN A SIMILAR RECALL FOR DIFFERENT YEARS AND MODELS SEE GM RECALL NO. 12106
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115375August 2, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
UPON RAINING VERY HARD WATER LEAKS INTO THE CABIN OF THE SUV VIA BEHIND THE EMERGENCY BREAK,AIRBAG PORTS AND FROM UNDER THE GLOVE BOX ONTO THE FLOORBOARDS. MY VEHICLE STAYS ON WHEN THE KEY IS OUT OF THE IGNITION. THERE NEEDS TO BE A RECALL ON THIS ASAP. THE WATER LEAKS IN WHILE DRIVING IN THE RAIN AS WELL AS IF THE VEHICLE IS SITTING OUTSIDE WHILE ITS RAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114717July 31, 2018
POWER TRAIN, UNKNOWN OR OTHER
IN MY SATURN OUTLOOK. THE TRANSMISSION IS FAULTY. IVE TALKED TO MANY PEOPLE WHO HAVE EXPERIENCED THE SAME ISSUES WITH SATURN OUTLOOK. ALSO TALK TO SERVICE MANAGERS AT A COUPLE DIFFERENT GM DEALERSHIPS. TO WHICH THEY HAVE ALL SAID THAT THE TRANSMISSION IS THOSE VEHICLES ARE VERY BAD DESIGNED AND ARE NOT BUILT TO LAST. THEY HAVE REPLACED A BUNCH OF THESE TRANSMISSIONS. PROBLEM : STARTING OUT ON TAKE OFF. THE TRANSMISSION WILL HESITATE AND JERK THE CAR. POTENTIALLY PUTTING YOU AND OTHERS IN A BAD SITUATION IF THERE ARE OTHER VEHICLES. AND ONCE YOU ARE GOING IT WILL DO THE SAME THING. TO ME ITS A SERIOUS ISSUE THAT GM SHOUPD ADDRESS AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114031July 27, 2018
EXTERIOR LIGHTING
MY HEADLIGHT KEEPS BURNING OUT. I'VE BOUGHT THE CAR USED A YEAR AND A HALF AGO AND I'VE REPLACED 4 HEADLIGHTS AND HAD THE WIRING HARNESS REPLACED TWICE. IT KEEPS OVERHEATING AND BURNING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113615July 25, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OH BOY...HERE GOES. I HAVE A 2008 SATURN OUTLOOK FWD. FOR THE SECOND TIME IN A SPAN IF A FEW YEARS, WATER HAS LEAKED FROM THE SUNROOF AND INTO THE ELECTRICAL COMPONENTS, FUSEBOXES, FLOORS, ETC. THIS IS THE INFAMOUS DRAINHOSE CLOGGING ISSUE THAT MANY MAY KNOW ABOUT. THE CAR NOW ONLY STARTS WHEN THE KEY IS REMOVED FROM THE IGNITION. THE STEERING WHEEL IS LOCKED BUT I CAN SHIFT GEARS AND MOVE THE CAR BACKWARD AND FORWARD. I'VE CLEANED UP THE WATER, GRIME AND LITTLE LARVAE GROWING FROM THE WATER INTRUSION. ALL ELECTRONICS WORK CORRECTLY (EVEN THE BUTT WARMER 😊) WHAT I'VE TRIED SO FAR: -REPLACED THE IGNITION SWITCH. -REPLACED THE BATTERY -CHECKED ALL OF THE FUSES OF THE UNDERHOOD FUSEBOXES -CHECKED SEVERAL FUSES OF THE UNDER DASH FUSEBOX -THREW A TEMPER TANTRUM -CUT MY FINGER TRYING TO GET TO IMPOSSIBLY PLACED SCREWS -CHECKED FOR RECALLS. GM STILL DOES NOT SUPPORT AND TAKE RESPONSIBILITY FOR THIS ISSUE -PULLED THE CODES. THE RECENT ONES I'VE GOTTEN ARE: C0899, C0561, P0017, P0011 LAST TIME THIS HAPPENED, IT COST ME OVER $1500 TO REPLACE ALL OF THE FUSES/WIRING. I AM FRUSTRATED, YES. NO, I DON'T HAVE THE MONEY TO FIX THIS YET AGAIN. BUT I AM MORE AMAZED AT HOW GM LEAVES THIS ISSUE WITH A TSB AND A GRAIN OF SALT, IN SPITE OF THE OVERWHELMING EVIDENCE OF THIS LONG OCCURRING PROBLEM. I AM LOOKING FOR ADVICE. MECHANICAL ADVICE. LEGAL ADVICE. MEDITATION TIPS. I'LL TAKE ANYTHING. "SALLY", AS THE FAMILY CALLS HER, IS HOW WE GET TO WORK, DRIVE THE KIDS TO SCHOOL, CHURCH, PLAYDATES, VISIT FAMILY, AND OTHER THINGS THAT FAMILIES HAVE TO DO AND LIKE TO DO. I'D LIKE TO HEAR FROM GM, TOO, BUT I'M NOT GOING TO HOLD MY BREATH. INSTEAD, YOU'LL FIND ME SOMEWHERE INSIDE, BENEATH, OR ON TOP OF SALLY. I'LL BE THE ONE COVERED IN GREASE, CONSTANTLY SIGHING AND WONDERING ABOUT ALL THE OTHERS WHO HAVE THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113380July 24, 2018
ENGINE
WE ALWAYS CHANGE OUR OIL ON TIME. TOOK IT TO THE OIL CHANGE PLACE HE SAID THERE WAS BARELY ANY OIL IN IT , WE STILL HAD 200 MILE BEFORE RECOMMEND OIL CHANGE. THEN THE WHILE DRIVING THE ENGINE LIGHT WENT ON, WE TOOK IT AND MY MECHANIC SAID THAT'S THIS MOTOR IS BURNING OIL. AND CAN AFFECT ENGINE TIMING CHAIN.THE MECHANIC SAID TO START PUTTING SYNTHETIC OIL IN PER GM. WE WE'RE NEVER NOTIFIED ABOUT OIL ISSUES OR CHANGING WHAT TYPE OF OIL TO USE. NOW WE ARE GOING TO NEED AN ENGINE TIMING CHAIN WHICH IS EXTREMELY COSTLY. WE HAVEN'T BEGUN THIS PROCESS YET. BUT FROM WHAT'S I UNDERSTAND GM USB HAVING TONS OF ISSUES WITH MOTOR. AND WE HAVEN'T NEVER BEEN NOTIFIED ABOUT ANY PREVENTIVE MAINTENANCE OR CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112854July 21, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TAKATA RECALL, TO START I HAVE HAD MANY ISSUES WITH THIS VEHICLE INCLUDING HAVING TO REPLACE MY TRANSMISSION. ALSO MY VEHICLE DOES NOT IMMEDIATELY START AFTER FILLING UP THE GAS TANK, NOT WHEN I HAD BEEN EMPTY JUST FILLING IT UP IN GENERAL I HAVE TO TRY STARTING IT A FEW TIMES BEFORE IT TAKES. MY MOST RECENT AND WORRISOME COMPLAINT IS THAT THE FRONT BLOWER MOTOR HAS STOPPED A FEW TIMES AND TODAY WHEN PULLING IT OUT IT WAS FILLED WITH WATER. I HAVE CHILDREN AND CANNOT FEEL SAFE WITH THEM IN SUCH A POOR QUALITY VEHICLE. I KNOW THIS MODEL HAS BEEN DISCONTINUED AND I CAN SEE WHY. THERE ARE SO MANY ISSUES THAT ARE KNOWN ABOUT THESE VEHICLES AND NOTHING HAS BEEN DONE TO PROTECT THE CUSTOMER, RECALL THESE VEHICLES, THEY ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112232July 18, 2018
POWER TRAIN
TRANSMISSION HOT IDLE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111172July 13, 2018
STEERING
MY 2008 SATURN OUTLOOK HAS UNDER 100K MILES AND WHEN I AM AT VERY SLOW SPEEDS, TRYING TO TURN THE WHEEL IT LOSES ALL POWER STEERING AND MAKES IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. I CANNOT PARALLEL PARK DUE TO THIS ISSUE NOR CAN I DO ANYTHING WHERE I MAY HAVE TO MAKE A SHARP TURN. THIS IS AN ISSUE AND NEEDS TO BE RECOGNIZED BY GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104851June 30, 2018
AIR BAGS
I BOUGHT IT USED AND ITS HAS BEEN SAYING SERVICE AIR BAGS ON THE DASH AND THE LIGHT THAT SAYS ITHE AIR BAG IS ON AND OFF MOSTLY IS IN THE OFF POSITION WHICH IS LOCATED ABOVE THE AIR CONDITIONER PANEL. ALSO O. THE DASH ITS POPS UP THE RED PICTURE OF A PERSON SITTING IN THE FRONT SEATS WITH AN AIR BAG IN FRONT OF THEM FACING THE AIR BAG. THE LIGHT IS STARTING TO GET STUCK ON MEANING MY AIR BAG MAY NOT BE WORKING AT ALL. I AM DRIVING WHEN IT COMES ON AND NOW IT IS ON WHEN I START THE VEHICLE MEANING ITS NOT WORKING CORRECTLY OR AT ALL. I THINK IT COULD BE INVOLVED WITH THIS RECALL ABOUT THE AIRBAG MODULE. THE RECALL NUMBER IS 07V062000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101227June 11, 2018
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING 50 MPH, THE ANTI-LOCK BRAKE, ELECTRONIC STABILITY CONTROL, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE REAR OF THE VEHICLE SWAYED BACK AND FORTH AS IF IT WOULD HYDROPLANE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKES WERE FAULTY, BUT THE FAILURES PERSISTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099447June 3, 2018
POWER TRAIN
WHILE THE VEHICLE WAS IN MOTION ON THE FREEWAY IN THE CARPOOL LANE, GOING APPROXIMATELY 70 MILES PER HOUR, ALL OF A SUDDEN I HEARD THE ENGINES RPMS SOUNDING LOUDER THAN SUPPOSED TO BE. I LOOKED DOWN AT MY DASHBOARD AND THEY WERE AT 7000 RPM. THE ACCELERATOR PEDAL FELT LIKE IT WAS NO LONGER ACCELERATING AND THE CHECK ENGINE LIGHT WAS ON. PREVIOUS TO THIS, THE CHECK ENGINE LIGHT HAD NEVER COME ON. I TOOK MY FOOT OFF THE ACCELERATOR PEDAL AND DEPRESSED IT AGAIN AND ONLY THE RPMS WENT UP AND THE VEHICLE DID NOT ACCELERATE. AT THIS POINT, I REALIZED I HAD NO ACCELERATION PEDAL CONTROL, WHILE IN THE CARPOOL LANE, SO AS SO AS SAFELY POSSIBLE, I MERGED OVER TO THE FREEWAY SHOULDER. I CAME TO A COMPLETE STOP ON THE SHOULDER, THEN BEGAN TO ACCELERATE AND REALIZED THE VEHICLE WOULD ONLY GO AS FAST AS 20MPHS BEFORE TAKING THE RPMS OVER 5000. I COMPLETELY STOPPED THE VEHICLE AGAIN ON THE SHOULDER BEFORE ATTEMPTING TO MOVE IT AGAIN. AND WAS MET WITH THE SAME RESPONSE. I REALIZED, AT THIS POINT, THE TRANSMISSION IS THE PROBLEM. I SHIFTED THROUGH EACH GEAR TO SEE IF I HAD THEM, PARK REVERSE NEUTRAL DRIVE, AND I HAD THEM. I PROCEEDED TO DRIVE ON THE SHOULDER AND THE VEHICLE WOULD NOT SHIFT PAST 2ND GEAR AND I COULD NOT COMFORTABLY DRIVE FASTER THAN 41MPH. I HAD TO GET THE VEHICLE TOWED 75 MILES BACK TO MY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099026May 31, 2018
STRUCTURE:BODY, POWER TRAIN
MY TRANSMISSION DIED IN 2012 HAD PUT ANOTHER TRANSMISSION. SITTING IN 2018 I NEED ANOTHER TRANSMISSION WHY CAN'T THEY FIX THIS PROBLEM. IT'S DOESN'T GO ABOVE 10MPH AS I WAS DRIVING ALSO THE ROOF LEAKS AND CAR TAKES ON WATER COULD CAUSE A FIRE IF YOU LOOK ONLINE THESE ARE THE 2 MAJOR COMPLAINTS OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097145May 21, 2018
EXTERIOR LIGHTING
I HAVE REPLACE LIGHT BULBS IN THE HEADLIGHTS AND IT WILL WORK TO SECONDS THAN GO OUT AGAIN I DON'T WHAT THE ISSUE IS I BOUGHT THE 6 DIFFERENCE BULBS IT'S STILL NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096475May 17, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OSCILLATED BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED; HOWEVER, THE STRUTS AND BUSHES WERE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094109May 16, 2018
AIR BAGS, STEERING
1) STEERING WENT OUT DURING A HEAVY RAIN GOING DOWN THE ROAD. LOST STEERING. VERY SCARY. HAPPENED WITH FOUR KIDS IN THE CAR GOING OVER A BRIDGE! TOOK IT TO A CAR REPAIR SHOP AND THEY DID NOT SEE A PROBLEM WHILE LOOKING AT BELT. IT HAS HAPPENED A HANDFUL OF TIMES IN VERY HEAVY RAINING WHICH I TRY TO AVOID SINCE THAT HAPPENED. 2) AIRBAG LIGHT ON. JUST WONDER IF IT IS DUE TO THE WATER THAT POURS IN THROUGH THE KNOWN DEFECTIVE SUNROOF TUBES? DURING RAINS, WATER TRICKLING THROUGH AIRBAG COMPARTMENTS AS WELL AS WATER THROUGHOUT VEHICLE. HOW COME THESE SUNROOF TUBES ARE NOT RECALLED????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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