Saturn Outlook Complaints

1,352 consumer complaints on file.

#11425053July 15, 2021
ELECTRICAL SYSTEM
Multiple time my vehicle became wet in the inside due to a sun roof drainage tube issue. My vehicle stopped while in motion and there was a burning smell. Now none of my windows will go up and the car no longer starts. I have a loud knocking sound coming from the dash when I turn the heater or AC on. Now my dash shows service theft deterrent system. The first time I thought maybe the tube was clogged. I now come to find out that is was/is a on going issue with GM. I could've lost my life or been possibly rear-ended at highway speed due to GM not knowing how to make a sunroof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418164May 22, 2021
ELECTRICAL SYSTEM, STEERING
While driving. Lost power, steering locked up. Discontented and reconnected the battery. Problem cleared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406787April 6, 2021
ENGINE, POWER TRAIN, SUSPENSION
I WAS DRIVING DOWN THE HIGHWAY AND ALL OF A SUDDEN MY CAR SLOWED DOWN REALLY SLOW I PULLED OVER AND TURNED IT OFF. WHEN I TRIED TO TURN IT BACK ON IT WOULDN'T CRANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386008January 1, 2021
ENGINE
THE TIMING CHAIN IS GETTING STRETCHED IS WHAT THE CODES SAY AND NEEDS TO BE REPAIRED FEELS LIKE IT'S LOOSING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366138October 24, 2020
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
THE SUNROOF LEAKS WATER FROM THE DASH THE REAR CAUSING THE CEILING TO BE SOAKED AND MALFUNCTIONING OF SUNROOF WATER LEAKED ON FLOOR OF THE WHOLE CAR CANS SIDE REAR VIEWS CAUSES THE DASH ELECTRICAL SYSTEM TO GO OUT MOTOR BLOWERS IS FILLING UP WITH WATER SO AC/ HEATER CAN NOT DEFROST CAR SO VISIBILITY TO DRIVE CAR IT IS UNSAFE AND CAN CAUSE AN ACCIDENT AND VERY EXPENSIVE TO CONSTANTLY REPLACE A BLOWER THAT WILL CONSTANT FILL UP WITH WATER TO TO SUNROOF DRAINAGE CONSTANTLY CLOTTING AND WON'T DRAIN AND FLOORS FLOODING EVENTUALLY THIS WILL CAUSE CORROSION OR FIRE BEING WATER AND ELECTRICITY DON'T MIX WELL I HAVE 3 CHILDREN I DON'T FEEL WE ARE SAFE IN OUR VEHICLE THIS IS OUR ONLY FORM OF TRANSPORTATION THE SPEAKERS GO IN AND OUT DUE TO THE WATER LEAKED AND SOON COME WINTER CAR WILL NOT BE ABLE TO LEAKY DRIVE BEING MOTOR BLOWERS WILL NOT BE ABLE TO CONSTANTLY BE PURCHASED DUE TO GOING OUT BECAUSE WATER BACK UP AND LEAKED AND THE CAR BECOMES DRENCHED IN WATER VIA SEATS AND FLOOR DRIVE SEAT IS ELECTRICAL EVENTUALLY WATER WILL CAUSE A PROBLEM I JUST WANT MY KIDS SAFE AND SECURE IN A VEHICLE AND AS I READ PREVIOUS PROBLEM SOME HAVE EXPERIENCED THE SAME ISSUES I'M GOING THROUGH AS OF RIGHT NOW. THE CAR CAN BE STATIONARY OR IN MOTION WATER JUST LEAKS FROM CEILING ON FLOOR FLOOR IS WET AS I DRIVE I CAN HEAR WATER ON CEILING MOVING AROUND SOME WATER EVEN RUN ACCROSS WINDSHIELD WHILE I'M DRIVING A LOT. SOME RUNS ON MY LEG WHILE I'M DRIVING WHERE THE BRAKE PADS AND GAS PEDAL ARE WHICH HAVE WIRES THERE THAT ARE ELECTRICAL ON TOP OF THE FLOORS BEING SOAKED THAT'S A FIRE HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365840October 22, 2020
AIR BAGS, SEAT BELTS
THERE HAVE NOT BEEN ANY INCIDENT SUCH AS AUTO ACCIDENTS. IT JUST THAT MY DASH LIGHTS UP STATING TO SERVICE MY AIR BAGS. ALSO WHEN STEPPING ON MY BRAKE THE SEAT BELTS DON'T SEEM TO HOLD YOU . SATURN CUSTOMERS HAVE COMPLAIN ABOUT THIS ON INTERNET, SO IT IS NOT A LONE CASE. SATURN COMPANY WENT OUT OF BUSINESS. WHO DO I COMPLAIN TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361209September 25, 2020
POWER TRAIN
I STOPPER THE VEHICLE, IN MY DRIVE WAY, WHICH HAS A VERY SLIGHT INCLINE, PLACED THE SHIFT LEVER IN PARK. EXITED AND LOCKED THE VEHICLE. AS I WAS STEPPING AWAY IT STARTED TO ROLL BACKWARDS. IT STOPPED ON ITS OWN AFTER ROLLING BACKWARDS SEVERAL FEET. I UNLOCKED THE VEHICLE, APPLIED THE PARKING BRAKE, STARTED THE VEHICLE, RELEASED THE PARKING BRAKE. I DROVE THE VEHICLE IN REVERSE AND THEN FORWARD SEVERAL FEET, PLACED THE SHIFT LEVER IN PARK, SHUT THE VEHICLE OFF. I DID NOT MOVE. I PUT ON THE PARKING BREAK TO BE SAFE. FOR YOUR INFORMATION, JUST PRIOR TO THIS ISSUE, WHILE PULLING INTO THE DRIVE WAY THE BUILT-IN GARAGE DOOR OPENER STARTED TO OPEN THE DOOR, THE DOOR STOPPED AND THE OPENER WOULD NOT RESTART THE GARAGE DOOR TO OPEN/CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350337August 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WATER IS LEAKING INTO THE VEHICLE CAUSE ELECTRICAL MALFUNCTIONING. WATER IS COLLECTING INTO THE BATTERY COMPARTMENT. ELECTRICAL PROBLEMS CAUSED BY WATER INCLUDE RADIO, LIGHTS; DASHBOARD( SHUTS OFF FOR A FEW SECONDS THEN COMES BACK ON) AND INTERIOR, DOOR LOCKS, STABILITY TRACK MALFUNCTION AT WHICH POINT THE CAR WILL SHAKE AND SHUT ITSELF OFF WHILE BEING DRIVEN ABOVE 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349858August 17, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE SECOND-ROW PASSENGER'S SIDE SEAT BELT MALFUNCTIONED AND CEASED AND WOULD NOT LATCH SECURELY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLE KRUM CHEVROLET LOCATED AT 12707 US-131, SCHOOLCRAFT, MI 49087 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 10V375000 (SEAT BELTS). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342086July 29, 2020
POWER TRAIN
THE VEHICLES AUTOMATIC TRANSMISSION WAS NOT SHIFTING APPROPRIATELY WITH FLUCTUATING CHANGES OF SPEEDS, THEN THE CAR WOULD NOT MAINTAIN A SAFE SPEED TO EXIT THE FREEWAY. AFTER PARKING I CALLED A TOW TRUCK AND HAD IT DELIVERED TO THE CLOSEST DEALER WHERE THEY HAD PUT IN A REBUILT TRANSMISSION WHEN THE VEHICLE HAD 90,223 MILES BACK IN 2013. NOW, LESS THAN 50,000 MILES LATER THE DEALERSHIP IS TELLING ME THE VEHICLE NEEDS ANOTHER TRANSMISSION AT THE COST OF $5,500. IF A VEHICLE ONLY GETS 50,000 MILES OUT OF A TRANSMISSION SOMETHINGS NOT RIGHT! I HAVE MY RECEIPTS FROM THE FIRST TRANSMISSION THAT CLEARLY INDICATE THE MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338895July 12, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN IT RAINS WATER IS LEAKING INTO THE VEHICLE & THROUGHOUT THE 2 YEARS I'VE OWNED IT THE RAIN HAS LEAKED IN MULTIPLE LOCATIONS DESPITE HAVING IT FIXED & CAUSES THE WIRING, LIGHTING & DETRIMENTAL/SAFETY SENSORS & ELECTRICAL PARTS TO BE DAMAGED. I BECAME ESPECIALLY WORRIED WHEN I LEARNED A FRIEND WITH A 2008 GMC ACADIA (IDENTICAL VEHICLE TO SATURN OUTLOOK) IS HAVING THE EXACT SAME WATER ISSUES. WITHIN A MONTH OR 2 OF HAVING THE LEAKING AND DAMAGED FIXED NEW SENSORS GET WET & ISSUES ARISE DUE TO LEAKING IN NEW/DIFFERENT LOCATIONS. I FIRST NOTICED IT LEAKING IN THE FRONT BY THE WINDOWS & SUNROOF & CAUSING THE RADIO SPEAKERS TO QUIT. WITHIN A SHORT WHILE AFTER FIXING IT THE HEADLIGHTS, TAIL LIGHTS & AIR CONDITIONING THEN STARTED CUTTING OUT & NOT WORKING. ONCE AGAIN I HAD THE ISSUE FIXED BUT NOW IT IS LEAKING IN THE DASH WHERE WATER CAN BE HEARD SLOSHING AROUND WHEN TURNING & OCCASIONALLY LEAKS INTO THE FRONT FLOOR BOARD. NOW THE 'STABILITRAK' & TRACTION CONTROL ARE ALL HAVING ISSUES AS WELL AS TRANSMISSION SENSORS MAKING MY CAR UNDRIVABLE AND UNABLE TO SHIFT FROM SECOND GEAR UNTIL THE CAR SITS IN THE SUN OR DRIES OUT FOR A FEW DAYS. THE SPEAKERS ARE ALSO NOT WORKING MAKING THE BACK UP CAM, AND EVEN THE WARNING DASH LIGHTS HAVE NO SOUND. ** AS MENTIONED BEFORE THERE ARE MANY ONLINE FORUMS THAT TALK ABOUT THIS LEAKING ISSUE IN BOTH THE SATURN OUTLOOK & GMC ACADIA'S. IT IS VERY WORRISOME THAT THINGS WILL SEEM TO WORK & SUDDENLY STOP WORKING DUE TO WATER LOG DAMAGE & WHEN DRIVING AT NIGHT & HEADLIGHTS/TAIL LIGHTS FLICKER OR QUIT IT IS VERY SCARY & DANGEROUS. THE SERIOUS ISSUES WITH SENSORS (TRANSMISSION SENSORS & STABILITY) JUST BEGAN ON MY CAR RECENTLY & SINCE I'VE HAD THIS ISSUE FIXED SO MANY TIMES IT NEEDS TO BE INVESTIGATED FURTHER BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337780July 6, 2020
STEERING
LOSS OF POWER STEERING AT LOW SPEED. DRIVING IN OUT OF DRIVEWAY AND IN PARKING LOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337777July 6, 2020
STEERING
LOSS OF POWER STEERING AT LOW SPEED. PARKING LOT NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337172July 2, 2020
ELECTRICAL SYSTEM, ENGINE
ENGINE POWER REDUCED- THIS HAS HAPPENED ON SEVERAL OCCASIONS, WHERE THE ENGINE JUST STOPPED RUNNING WHILE DRIVING, IN TOWN. MAIN WIRING HARNESS WAS REPAIRED THE FIRST TIME BECAUSE INSULATION WAS DETERIORATED AND WIRING WAS STUCK TOGETHER. LESS THAN TWO WEEKS LATER, ENGINE STOPS AGAIN WHILE DRIVING IN TOWN, WAS ABLE TO COAST TO THE SIDE OF ROAD, CAR RESTARTED, TRYING TO GET HOME, CAR DIED AGAIN, WOULD NOT RESTART, TOWED TO AUTO SHOP AGAIN. AUTO REPAIR IS UNABLE TO DIAGNOSE THE PROBLEM, IT WILL RUN GREAT AND JUST RANDOMLY STOP RUNNING WHILE DRIVING, CAR HAS BEEN IN THE SHOP FOR ALMOST 2 WEEKS NOW. NOTHING IS CODING WHEN THEY RUN DIAGNOSTICS. THEY HAVE CHECKED EVERYTHING POSSIBLE! I AM HAVING THEM KEEP THE CAR UNTIL PROBLEM IS RESOLVED BECAUSE I AM SCARED TO DRIVE IT AND END UP IN A WRECK. I HAVE BEEN FORTUNATE THAT I WAS IN TOWN WHEN THIS HAS HAPPENED, THAT I WAS IN TOWN AND MY GRANDKIDS WERE NOT IN THE CAR WITH ME! THIS IS A VERY SERIOUS SAFETY RISK!!! THANK GOODNESS I DIDN'T GO ON A PLANNED 12 HOUR TRIP TO COLORADO! NOTE: I HAVE ALREADY PUT $6500.00 IN REPAIRS WITHIN THE LAST YEAR BECAUSE OF RANDOM ISSUES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326271May 28, 2020
ELECTRICAL SYSTEM, SEATS, STRUCTURE, EXTERIOR LIGHTING
WATER STARTED DRIPPING DOWN INTO THE GLOVEBOX, EVERY TIME IT RAINS IT GETS SOAKING WET AND THERE'S SOME PROBLEMS WITH THE ELECTRICAL PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325633May 23, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
AFTER I TURN ON MY HEADLIGHTS THEY WILL BE FINE FOR A BIT AND THEN ONE WILL GO OUT AND SOMETIMES THE OTHER WILL FOLLOW SUIT. IT CAN BE EITHER IF THEM. SOMETIMES I CAN TURN THE LIGHTS ON AND THEN OFF AND IT WILL COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323133May 3, 2020
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
HI! I RECENTLY BOUGHT A CAR FROM A DEALERSHIP CALLED EPB AUTO. THE CAR I PURCHASED WAS DESCRIBES AS HAVING NO RECALLS NOR OTHER PROBLEMS BESIDES THE ABS LIGHT (WHICH I WAS INFORMED BY THE DEALER WOULD GO OFF WITH NEW TIRES) ON AND A CHECK ENGINE LIGHT. THE DEALER SPECIFIED THAT THE CHECK ENGINE WAS JUST THE GAS CAP. WHICH HE CLAIMED THAT THE MECHANIC READ WITH HIS COMPUTER. I WAS TOLD THERE WAS NO PROBLEMS, ALSO CLAIMED HE'D REPLACE THE WINDSHIELD. WHICH HE DID NOT. I TRIED TO CALL TO EXPLAIN THE SITUATION. HE CLAIMED THE MOBILE MECHANIC WON'T BE ABLE TO COME OUT UNTIL MONDAY. MY WHOLE VITALITY RELIES ON THAT VEHICLE AND I CANNOT FIND A MECHANIC THAT WILL FIX THE RECALLS. PLEASE HELP! RECALLS INCLUDE THE TIMING CHAIN AND TIMING TENSIONER, WINDSHIELD, LIFTGATE, AIR BAG SENSORS, ELECTRICAL SYSTEM FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323091May 3, 2020
ELECTRONIC STABILITY CONTROL (ESC)
PURCHASED THIS VEHICLE AND THE AIR CONDITIONING SYSTEM DOESN'T WORK, OWNERS MANUAL SAYS IT IS THE EXTERIOR HVAC SENSOR. AFTER PLENTY OF RESEARCH HAVE DISCOVERED IT IS A HUGE PROBLEM WITH THE 2007 SATURN OUTLOOK. MANY COMPLAINTS ARE OF PEOPLE REPLACING THIS SENSOR NUMERPUS TIMES ONLY TO HAVE THE SENSOR MALFUNCTION SHORTLY AFTER. IT IS SUGGESTED THAT THE SENSOR BE REPOSITIONED ELSEWHERE ON THE VEHICLE. WITH 100+ TEMPS AND NO WAY TO COOL THIS VEHICLE IT IS A DANGER TO ITS OCCUPANTS, ESPECIALLY BEING AN 8 SEATER MOST LIKELY TO HAVE SMALL CHILDREN IN THE BACK WHERE THE HEAT GETS UNBEARABLE. NOW THAT SUMMER IS HITTING WE CAN HARDLY DRIVE TOO FAR BECAUSE MY 1 YEAR OLD SON TURMS BRIGHT RED FROM THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322089April 23, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2008 SATURN OUTLOOK XR LEAKS FROM THE ROOF/SUNROOF AND WHEN IT RAINS HARD IT HAS BOTH THE DRIVER AND PASSENGER SIDE GETS SOAKED AND DOWN BOTH SIDES OF THE TOP OF THE DOOR FRAME HEADLINER IS SOAKED AND ALSO MY FLOOR BOARD FROM BOTH PASSENGER AND DRIVER SIDE ARE ALWAYS WET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321500April 18, 2020
UNKNOWN OR OTHER
I'VE HAD THIS CAR FOR A SHORT WHILE, I'VE CHECKED THE RECALLS ANTHEM THE SUN AN MOON ROOF ARE A PROBLEM. MY CAR GETS VERY WET ON THE ROOF LINER AND IT'S BECAUSE OF A LEAK PROBLEM, IT HAPPENS EVERY TIME IT RAINS. IS THERE A WAY TO GET THAT FIXED. I'M NOT SURE IF THE PREVIOUS OWNER DID THE RECALL OR NOT BUT FOR ALL I KNOW IS THAT IT ALWAYS LEAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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