Saturn Ion Complaints

4,344 consumer complaints on file.

#10135474September 6, 2005
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING MY 2004 SATURN ION, IT DIES FOR NO REASON. THERE ARE NO CONSISTENCIES TO THE PROBLEM. IT HAS HAPPEN APPROXIMATELY 25 TIMES OVER THE LAST 6 MONTHS. I WILL BE TAKING IT BACK TO THE DEALERSHIP FOR THE 4TH TIME THIS EVENING. THE DEALERSHIP CLAIMS THAT THEY CANNOT DUPLICATE THE PROBLEM AND CANNOT FIND THE SOURCE OF THE PROBLEM TO FIX IT. THE PROBLEM HAS OCCURRED ON THE HIGHWAY IN TRAFFIC. I COULD BE IN A SERIOUS ACCIDENT AND HAVE INDICATED TO THE DEALERSHIP AND SATURN CORPORATION THAT I FEEL I AM DRIVING AN UNSAFE CAR. THEY HAVE NO SOLUTION FOR THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135028September 1, 2005
ELECTRICAL SYSTEM
(1) HIGHWAY DRIVING (2) FOUND OUT THE WINDSHIELD WIPERS NO LONGER WORKED ON ANY SETTING AFTER SOME WATER SPLASHED UP ON MY WINDSHIELD. NEARLY HAD AN ACCIDENT FROM INABILITY TO SEE. FOUND OUT AFTER I STOPPED THAT THE TRUNK RELEASE ALSO NO LONGER WORKED. (3) CONTACTED SATURN VIA EMAIL. ACTION IS PENDING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134781August 30, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: VEHICLE WAS PARKED OUTSIDE IN THE YARD AND CONSUMER WENT TO THE VEHICLE TO GET SOME PAPERS OUT OF THE GLOVE COMPARTMENT AND SMELLED SMOKE COMING FROM BOTH FRONT AND BACK OF THE VEHICLE. NO FLAMES AT THIS TIME. CONSUMER DID NOT ENTER THE VEHICLE. RAN INSIDE THE HOUSE AND CALLED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT CAME AND PUT THE FIRE OUT. THE FIRE DEPARTMENT INVESTIGATED THE VEHICLE AND DETERMINED IT WAS AN ELECTRICAL FIRE, AND MOST LIKELY WAS LINKED TO THE BATTERY, WHERE THEY BELIEVED THE FIRE ORIGINATED. NO REPAIRS WERE MADE. THE INSURANCE COMPANY DID NOT DETERMINE IF VEHICLE WAS TOTALED AT THIS TIME. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134682August 29, 2005
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I HAVE A 2004 SATURN ION RED LINE WITH A MANUAL TRANSMISSION (ONLY TRANSMISSION OFFERED). I WAS SHIFTING FROM FIRST TO SECOND GEAR, IN TRAFFIC, AND THE ENTIRE SHIFT KNOB ASSEMBLY CAME OFF IN MY HAND. THE KNOB FELL TO THE DRIVER'S SIDE FLOOR, CAUSING ME TO LOOK DOWN. I WAS ABLE TO STOP THE VEHICLE IN TIME TO AVOID THE CAR IN FRONT OF ME. THE VEHICLE IS THEN DIFFICULT TO SHIFT, AND THE PULL UP FOR REVERSE FEATURE WAS VERY DIFFICULT. THERE ARE A NUMBER OF COMPLAINTS ON HTTP://WWW.SATURNFANS.COM. THE "FIX" IS TO EPOXY THE KNOB BACK ONTO THE SHIFTER BAR AS IT IS A PRESS FIT DESIGN (NO MECHANICAL LOCK OR FASTENERS).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134544August 24, 2005
EXTERIOR LIGHTING:TURN SIGNAL
2004 SATURN ION RIGHT BLINKER MALFUNCTIONED.*MR THE CONSUMER STATED THE RIGHT BLINKER AND THE EXTERIOR BLINKER DO NOT FUNCTION UNTIL SECONDS AFTER AND IN SOME CASES NOT AT ALL. THE PROBLEM WAS INTERMITTENT, HARD TO DIAGNOSE AND HARD TO PREDICT WHILE DRIVING. THE SHIFTER KNOB BROKE WHILE THE CONSUMER WAS DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133638August 20, 2005
VEHICLE SPEED CONTROL:LINKAGES
COLD CAR START - BACKED FROM GARAGE, WHILE IDLE SEEMED VERY HIGH. DROVE ONE BLOCK AND THROTTLE SEEMED TO STICK. FOOT OFF GAS, CAR STILL TRAVELED AT 30MPH AND WOULD NOT SLOW. RPM AT 2000. STOPPED CAR AND FOUND THAT GAS PEDAL CABLE LINKAGE AT ROTATING CONNECTION TO "THROTTLE BODY" DID NOT FULLY RETURN TO FULL RELEASE POSITION UNTIL MANUALLY MOVED FULL STROKE ABOUT TEN TIMES. - CAR WILL BE TAKEN TO DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133566August 19, 2005
ELECTRICAL SYSTEM
DT: CONTACT PURCHASED A SATURN IN MARCH. SHE HAD PROBLEMS GETTING IT STARTED WITHIN THE FIRST FEW WEEKS. 3 MONTHS LATER ON 6-28-05 IT STOPPED SUDDENLY ON THE ROAD. THE CONTACT HAD INITIALLY TROUBLE TO START THE CAR. IT TOOK 3 TRIES TO GET IT STARTED. .SHE TOOK VEHICLE BACK TO THE DEALER, AND THEY COULD NOT DUPLICATE IT. ONE MONTH AND ONE DAY LATER IT HAPPENED AGAIN. IT DID START BACK RIGHT AWAY THEN. IT HAS BEEN IN THE REPAIR SHOP FOR 3 WEEKS, AND THEY COULD NOT DUPLICATE THE PROBLEM. SATURN WAS SUPPOSED TO COME AND LOOK AT THE CAR, THEY NEVER CAME. THE CONTACT WAS AFRAID TO GET IN THE CAR AND DRIVE IT. THE DEALERSHIP PROVIDED THE CONTACT A LOANER. THE DEALERSHIP HAD OTHER DEALERSHIPS COME FROM THE AREA TO LOOK AT THE CAR, AND COULD NOT FIND ANYTHING. SATURN OFFERED THE CONTACT AN EXTENDED WARRANTY , BUT SHE DID NOT WANT THE CAR. SHE DID NOT KNOW WHAT GOOD AN EXTENDED WARRANTY WAS IT THE VEHICLE QUIT ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133257August 17, 2005
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION PROBLEMS, CAR WILL NOT START AND THEN STARTS AFTER A WHILE. DEALER IS BLAMING IT ON REMOTE START. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132772August 14, 2005
STRUCTURE:BODY:DOOR
DOOR PANELS CRACKED DURING EXTREME HEAT CO WORKER POINTED OUT THAT THERE WAS A CRACK ON MY DRIVERS SIDE PASSENGER SIDE AND REAR PASSENGER SIDE DOOR THE CRACK ON THE REAR DOOR EVENTUALLY BECAME A WHOLE CHUNK VEHICLE HAS BEEN IN NO ACCIDENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131772August 6, 2005
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
I WAS DRIVING MY VEHICLE AND MY SHIFTER KNOB FELL OFF IN MY HAND. THE SHIFTER FAILED TO GO INTO SECOND AND FOURTH GEAR. I HAD THE CAR TOWED TO THE DEALER AND THE WHOLE SHIFTER SHAFT HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131710August 5, 2005
AIR BAGS:FRONTAL
3 VEHICLE ACCIDENT. I COLLIDED WITH ANOTHER VEHICLE AND MY AIR BAGS DEPLOYED. HOWEVER, MY DRIVER'S SIDE AIR BAG DEPLOYED INCORRECTLY. RATHER THEN ONE LARGE AIR BAG, IT CAME OUT IN TWO PIECES DUE TO A FAILURE IN THE STEERING WHEEL "OPENING" COMPLETELY TO RELEASE THE ENTIRE AIR BAG. THIS LEFT THE TOP PORTION OF THE STEERING WHEEL EXPOSED. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10131373August 3, 2005
ENGINE AND ENGINE COOLING
MY 2003 SATURN ION CONSISTENTLY IDLES AT BETWEEN 1200 AND 2000 RPM. CAR DRIVES ITSELF WHEN I TAKE MY FOOT OFF THE BRAKE. CAR WILL DRIVE 5-10 MPH WITH FOOT OFF THE CASE. I HAVE COMPLAINED AT EACH SERVICE BUT THE DEALER STATES THERE IS NOTHING WRONG. THE IDLE IS DETERMINED BY SOFTWARE. ETC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130777August 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING APPROXIMATELY 65-70 MPH ON AN INTERSTATE, MY VEHICLE JUST DIED - NO WARNING. THIS WAS THE SECOND TIME IT HAD HAPPENED. THERE IS NO POWER & MUST BE PULLED OFF THE ROAD & RESTARTED. THIS IS A VERY DANGEROUS CONDITION - RAPID DECELERATION ON A CONGESTED HIGHWAY COULD BE FATAL. WHEN I TOOK IT TO THE DEALER, THEY TOLD ME NOTHING SHOWED UP ON THE COMPUTER, THEREFORE NOTHING WAS WRONG WITH THE CAR. TALKING TO THE SATURN CUSTOMER SERVICE REP RETURNED THE SAME RESPONSE. I AM VERY AFRAID TO DRIVE THIS VEHICLE, IT IS A VERY HAZARDOUS CONDITION AND THE CAR IS ONLY ONE YEAR OLD. IT IS A 2004 SATURN ION. THE DEALER REFUSES TO REPLACE ANYTHING BECAUSE "NOTHING IS WRONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130396July 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONSUMER STATED TRANSMISSION HAS NEVER WORKED PROPERLY. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, THEY STATED COULD DUPLICATE THE PROBLEM. THE PROBLEM WAS DUPLICATED ONCE, AND THE TRANSMISSION MODULE WAS REPLACED. THE CONSUMER HAS GONE THROUGH 1-800- MY- LEMON, AND SINCE THAT, THE DEALERSHIP WAS NOT WILLING TO HELP HER ANYMORE. THE MANUFACTURER WAS CONTACTED, AND THEY ALSO CLAIM ED IT COULD NOT BE T BE DUPLICATED, SO THEY COULD NOT HELP. THERE HAVE BEEN MULTIPLE THINGS WRONG WITH THE VEHICLE; THE GAS GAUGE AND OTHER THINGS. THE CONSUMER DID HAVE THE WORK ORDERS AND COULD SEND IN THAT INFORMATION. THE TRANSMISSION WOULD GO UP TO HIGH RPMS. IT WOULD JERK, AND ALMOST SHUT OFF. IT HAPPED ON STRAIGHT ROADS AS WELL AS HILLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129993July 25, 2005
ENGINE AND ENGINE COOLING
2003 SATURN ION-3, PURCHASED JUNE 2003. REPEATED PROBLEMS WITH ENGINE REVVING, CAR ALMOST DRIVES ITSELF; I HAVE ALMOST CREATED AN ACCIDENT BECAUSE I WAS UNABLE TO STOP. MORE SERIOUS PROBLEMS WITH CAR STALLING OUT AND TURNING OFF IN THE MIDDLE OF DRIVING, BOTH AT LOWER SPEEDS ON SURFACE STREETS AND HIGHER SPEEDS ON INTERSTATES. EXTREMELY UNSAFE, I HAVE ALMOST GOTTEN INTO ACCIDENTS SEVERAL TIMES BECAUSE OF VEHICLE MALFUNCTIONS. HAVE TAKEN TO SEVERAL DEALERS AND REPAIR SHOPS THROUGHOUT GEORGIA AND MICHIGAN. NO ONE IS ABLE TO DETERMINE THE CORRECT PROBLEM, SATURN SERVICE STATED, BECAUSE THE VEHICLE IS NOT SHOWING PROBLEMS AT THIS TIME, WE ARE UNABLE TO CORRECT THE ISSUE AT HAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129436July 20, 2005
UNKNOWN OR OTHER
MY CAR HESITATES WHEN SHIFTING FROM FIRST TO SECOND GEAR. ONCE THE CLUTCH IS OUT AND YOU APPLY THE THROTTLE THE CAR GOES THEN LOOSES POWER AND THEN GOES AGAIN. THIS CAR WAS IS IN THE SHOP THE LAST 26 OF 39 DAYS FOR 4 SEPERATE ATTEMPTS TO FIX IT. THE DEALER STATES THEY CAN NOT FIX IT AND THAT SATURN CORPORATE HAS NO IDEA WHAT IS WRONG WITH IT EITHER. NO ONE FROM SATURN CUSTOMER CARE HAS ONCE ASKED ME FOR MY SIDE OF THE STORY OR THE 6 PAGES OF DOCUMENTATION ON HOW I WAS TREATED AND TOLD WOULD BE DONE TO REPAIR MY CAR. THE DEALERSHIP THAT I PURCHASED IT FROM HAS TOLD ME THERE IS NOTHING THEY WOULD DO TO REPAIR MY CAR. MY CAR IS NOW AT ANOTHER DEALERSHIP THE DAY AFTER I WAS TOLD TO PICK IT UP BECAUSE THE SERVICE ENGINE LIGHT CAME ON IN APPROXIMATLEY 60 MINUES AFTER PICK UP FROM THE ORIGINAL DEALER THAT I PURCHASED IT FROM. IT SEEMS THERE ARE MANT SATURN ION REDLINES WITH THIS SAME PROBLEM ON THE INTERNET...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129072July 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM 7/2004 - 7/2005 VEHICLE SUDDENLY STALLS WHILE DRIVING AT HIGHWAY SPEEDS CAUSING FOLLOWING TRAFFIC TO REACT TO STOPPED VEHICLE. (LATEST 7/15/05) RETURNED TO DEALER ON SEVERAL OCCATIONS. (LATEST 7/18/05) COMPUTER HAS NEVER SHOWN CODES AND THEY'VE NOT BEEN ABLE TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129097July 18, 2005
ELECTRICAL SYSTEM
UNRESOLVE PROBLEM (7/2004 - 7/2005) VEHICLE IS UNSAFE. SUDDENLY STALLS AND STOPS WHILE ON HIGHWAY CREATING HAZARD FOR TRAFFIC FOLLOWING AT 65 MPH. RETURNED TO DEALER SEVERAL TIMES. THEY CAN NOT ISOLATE THE PROBLEM AND CAN NOT REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128913July 15, 2005
AIR BAGS, SEAT BELTS:FRONT
DT: THE CONTACT OWNS A 2004 SATURN ION. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION ON JUNE 10 2005 THE VEHICLE MOVED ACROSS THE OTHER SIDE OF THE ROAD AND WAS HIT BY TWO OTHERS TRUCKS. THESE WERE MORE OF A SIDE IMPACT. IT WAS HIT HEAD ON BY A SEMI TRUCK THE DRIVER WAS EJECTED FROM THE VEHICLE AND HER HUSBAND WAS KILLED. HE HAS FILED A COMPLAINT WITH THE MANUFACTURER. BOTH OCCUPANTS WERE WEARING THERE SEAT BELTS. DAUGHTER FLEW OUT FROM UNDER THE SEAT BELT OF THE VEHICLE, SHE WAS THE DRIVING. THEY WERE GOING THE SPEED LIMIT, AND THE ROADWAY WAS WET. ON THE POLICE REPORT THEY LISTED IT AS HYDROPLANE. NONE OF THE AIR BAGS DEPLOYED. THERE WAS NO WARNING LIGHT ON PRIOR TO THE CRASH. THE VEHICLE WAS JUST IN THE SHOP FOR AN OIL CHANGE. THERE ARE PICTURES, POLICE REPORT AND REPAIR INVOICES AVAILABLE FOR THE ODI OFFICE. THE POLICE REPORT STATED THAT SHE HAD DONE NOTHING WRONG.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10126677July 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONSUMER STATES THAT VEHICLE DOES NOT ACCELERATE FROM A STOPPED POSITION. AT DIFFERENT TIMES IT COULD TAKE APPROXIMATELY 10-15 SECONDS TO GO. THIS OCCURS MOSTLY WHILE THE VEHICLE IS STOPPED, AND HAPPENED ONCE WHEN VEHICLE WAS GOING. CONSUMER TOOK VEHICLE TO SATURN DEALER, AND WAS TOLD NOTHING THEY COULD DO UNLESS THEY COULD DUPLICATE THE ACTION. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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