Ram 5500 Service Bulletins

844 manufacturer communications on file.

• July 11, 2023•Document ID: 10242790

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1808223

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10242790-0001.pdf↗
• July 11, 2023•Document ID: 10242737

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  S238A000030

  Date Added:

  September 25, 2023

  Manufacturer:

  JEEP

  Summary

  Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

  Associated Products (20)

  2024 Jeep Wrangler2023 Chrysler Voyager2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10242737-0001.pdf↗
• June 30, 2023•Document ID: 10241146

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

  Associated Products (74)

  2024 Dodge Hornet2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator+ 54 more
  Associated Documents

  • DownloadMC-10241146-0001.pdf↗
• June 30, 2023•Document ID: 10241140

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0815823

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10241140-0001.pdf↗
• June 29, 2023•Document ID: 10241134

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0815523

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Electronic Vehicle Information Center (EVIC) Switch Inoperative The customer may experience one or more of the following: ? Steering Wheel EVIC Switch used to Navigate Cluster Menu is Inoperative. ? No Illumination. ? No Response to button press. This bulletin involves performing a power reset to activate/awaken the EVIC buttons.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241134-0001.pdf↗
• June 29, 2023•Document ID: 10241130

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1802323

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? **P1CEA-00 - Boost Side EVAP Purge System Performance.** ? P2300-00 - Ignition Coil A Primary Control Circuit Low. ? P2303-00 - Ignition Coil B Primary Control Circuit Low. ? P2306-00 - Ignition Coil C Primary Control Circuit Low. ? P2309-00 - Ignition Coil D Primary Control Circuit Low. ? P1CEA-00 - Boost Side EVAP Purge System Performance. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (2)

  2023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241130-0001.pdf↗
• June 28, 2023•Document ID: 10241129

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2308023

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.

  Associated Products (6)

  2023 Ram 45002023 Ram 55002022 Ram 45002022 Ram 55002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241129-0001.pdf↗
• June 28, 2023•Document ID: 10241127

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1807823

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: ? U0418-00 - Implausible Data Received From Brake System Control Module 1. ? P061A - Level 2 Torque Performance. Customers may also experience the following: ? **Driveline bumps and rumbles when lightly applying the accelerator pedal in traffic or at other low vehicle speeds such as parking lot maneuvers.** ? Transmission hard upshifts, rough/bump during low gear 1-2 and 2-3 at 40-64 kph (25-40 mph). This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (2)

  2021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241127-0001.pdf↗
• June 28, 2023•Document ID: 10241050

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  91890

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)

  Associated Products (10)

  2024 Jeep Gladiator2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241050-0001.pdf↗
• June 28, 2023•Document ID: 10241049

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  91887

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)

  Associated Products (9)

  2024 Jeep Gladiator2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 5500
  Associated Documents

  • DownloadMC-10241049-0001.pdf↗
• June 24, 2023•Document ID: 10241121

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0300323

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241121-0001.pdf↗
• June 23, 2023•Document ID: 10241148

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  9100160

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Power wndow switch passenger

  Associated Products (46)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500+ 26 more
  Associated Documents

  • DownloadMC-10241148-0001.pdf↗
• June 16, 2023•Document ID: 10241056

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  ReferenceZD7

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (16)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241056-0001.pdf↗
• June 10, 2023•Document ID: 10241077

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  0814223

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update to T25.50 Software Version

  Associated Products (2)

  2022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10241077-0001.pdf↗
• June 9, 2023•Document ID: 10241076

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0813923

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.25 to 5.39.1. NOTE: The national launch for the FOTA is expected to begin June 26, 2023.

  Associated Products (3)

  2023 Ram 25002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241076-0001.pdf↗
• June 6, 2023•Document ID: 10241065

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1807223

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Engine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0642 - Sensor Reference Voltage 1 Circuit Low. ? P0652 - Sensor Reference Voltage 2 Low. ? P06D3 - Sensor Reference Voltage 5 Circuit Low. ? P0102 - Mass Air Flow Sensor A Circuit Low. ? P0750 - Shift Solenoid 1 Control Circuit - Open. ? P0755 - Shift Solenoid 2 Control Circuit - Open. ? P0706 - Transmission Range Sensor Rationality. ? P0765 - Shift Solenoid D. ? P0770 - Shift Solenoid E. ? P2761 - Torque Converter Clutch Pressure Control Solenoid Control Circuit-Open. In addition, the customer may experience the following: ? An engine no crank/start. This bulletin involves performing an extended idle test and possibly replacing the ECM.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241065-0001.pdf↗
• May 26, 2023•Document ID: 10239979

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0813023

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239979-0001.pdf↗
• May 26, 2023•Document ID: 10239978

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0812923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

  Associated Products (5)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10239978-0001.pdf↗
• May 24, 2023•Document ID: 10240002

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  BulletinA

  Date Added:

  July 31, 2023

  Manufacturer:

  DODGE

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (16)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10240002-0001.pdf↗
• May 24, 2023•Document ID: 10239972

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0807923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239972-0001.pdf↗