Ram 2500 Service Bulletins (2022)

538 manufacturer communications on file.

• February 2, 2023•Document ID: 10247938

  Service Bulletin/Repair Instructions
  WHEELS; BACK OVER PREVENTION

  Mfr Comm. #:

  S2303000002

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10247938-0001.pdf↗
• February 2, 2023•Document ID: 10234411

  Service Bulletin/Repair Instructions
  WHEELS; BACK OVER PREVENTION

  Mfr Comm. #:

  S2303000002

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Ratchet Type Click Noise Heard In Four Wheel Drive (4WD) While Turning.

  Associated Products (2)

  2023 Ram 25002022 Ram 2500
  Associated Documents

  • DownloadMC-10234411-0001.pdf↗
• February 1, 2023•Document ID: 10247981

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; VISIBILITY; ELECTRICAL SYSTEM; PARKING BRAKE; AIR BAGS

  Mfr Comm. #:

  0804023

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247981-0001.pdf↗
• February 1, 2023•Document ID: 10247969

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  88937

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

  Associated Products (6)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10247969-0001.pdf↗
• February 1, 2023•Document ID: 10234454

  Service Bulletin/Repair Instructions
  VISIBILITY; AIR BAGS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE

  Mfr Comm. #:

  0804023

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234454-0001.pdf↗
• February 1, 2023•Document ID: 10234442

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  88937

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500 Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

  Associated Products (8)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10234442-0001.pdf↗
• January 26, 2023•Document ID: 10231807

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  08-028-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.

  Associated Products (10)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231807-0001.pdf↗
• January 26, 2023•Document ID: 10231806

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  08-026-23

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  RCA Amplifier Drone Noise Audible drone after initial startup or during idle. This bulletin involves replacing the amplifier.

  Associated Products (7)

  2022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Dodge Durango2021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10231806-0001.pdf↗
• January 25, 2023•Document ID: 10231741

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S238A000003

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Backup Camera Blue Screen After Flat Bed Install

  Associated Products (6)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 35002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231741-0001.pdf↗
• January 24, 2023•Document ID: 10231739

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  S2318000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231739-0001.pdf↗
• January 23, 2023•Document ID: 10231735

  Service Bulletin/Repair Instructions
  VISIBILITY; VEHICLE SPEED CONTROL; BACK OVER PREVENTION; PARKING BRAKE; POWER TRAIN

  Mfr Comm. #:

  S1623000028 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

  Associated Products (15)

  2023 Chrysler Pacifica2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Chrysler Pacifica2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231735-0001.pdf↗
• January 13, 2023•Document ID: 10231722

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S238A000001

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

  Associated Products (12)

  2023 Chrysler Pacifica2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231722-0001.pdf↗
• January 12, 2023•Document ID: 10231776

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; EXTERIOR LIGHTING

  Mfr Comm. #:

  18-005-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: **P0299 - Turbocharger Underboost.** P026B-00 - Injection Timing Performance. P061B-00 - Internal Control Module Torque Calculation Performance. P1451-00 - Diesel Particulate Filter System Performance. P0755-00 - Shift Solenoid ?B? (DG7 Trans Sales Code). P0765-00 - Shift Solenoid ?D?(DG7 Only). P0401-00 - EGR System Performance Customers may also experience the following: **Service Exhaust System message in the Electronic Vehicle Information Center (EVIC) with no MIL.** Improvements to cold temperature engine rpm fluctuation. Reduce audible engine flare during upshifts (DG7 Only). Improvements to help prevent OD clutch premature wear (DG7 Only). 1-2-1 gear hunting on grades while operating under high loads in areas of low traction (e.g. rain, snow, ice or dirt) (DG7 Only). wiTECH Fuel System Run-Up Test routine Improvement. Idle stability Improvement. wiTECH PCM data improvements. wiTECH cylinder cut-out routine, improvement. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

  Associated Products (2)

  2022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10231776-0001.pdf↗
• January 6, 2023•Document ID: 10231765

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-006-23

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  6.7L Cummins No Start This bulletin involves replacing the starter nut with the more conductive nut. The customer may experience the following: A long crank with no start, or a no crank, no start. NOTE: This symptom/condition is caused from a poor connection to the starter. Nut (Starter B+ Cable)

  Associated Products (3)

  2022 Ram 25002022 Ram 35002022 Ram 4500
  Associated Documents

  • DownloadMC-10231765-0001.pdf↗
• January 6, 2023•Document ID: 10231721

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2324000002

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Customer Indicates Heat Is Blowing Warm Not Hot.

  Associated Products (10)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Ram 15002022 Ram 25002022 Ram 35002021 Ram 15002021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10231721-0001.pdf↗
• January 6, 2023•Document ID: 10231711

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2323000002

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Washer Light On And Will Not Turn Off After Adding Washer Solvent.

  Associated Products (34)

  2023 Chrysler Pacifica2023 Dodge Challenger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler 3002022 Chrysler Pacifica2022 Dodge Challenger2022 Dodge Charger2022 Dodge Durango2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 3500+ 14 more
  Associated Documents

  • DownloadMC-10231711-0001.pdf↗
• January 5, 2023•Document ID: 10231712

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; BACK OVER PREVENTION

  Mfr Comm. #:

  S1625000003 Rev.

  Date Added:

  February 13, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

  Associated Products (9)

  2023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10231712-0001.pdf↗
• December 21, 2022•Document ID: 10229768

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

  Mfr Comm. #:

  S2214000005

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Upgrading To A Larger Capacity Fuel Tanks

  Associated Products (12)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 4500
  Associated Documents

  • DownloadMC-10229768-0001.pdf↗
• December 20, 2022•Document ID: 10229762

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  S228A000021 Rev.

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Speaker Pop Noise When Opening Door

  Associated Products (3)

  2022 Ram 15002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10229762-0001.pdf↗
• December 16, 2022•Document ID: 10229759

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2207000003

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229759-0001.pdf↗