Ram 1500 Complaints

1,938 consumer complaints on file.

#11594670June 16, 2024
STRUCTURE:BODY
Tailgate misalignment and faulty security issue. Tailgate opened unreasonably ant least 3 times: while parked, while driving and caused damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11594669June 16, 2024
FUEL/PROPULSION SYSTEM
A recall was announced over a year ago on the high pressure fuel pump but the manufacturer is still stating they do not have parts to repair. I am fearful of something happening while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594329June 14, 2024
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I have made a prior complaint about the same issue when I had the truck for only a day and 111 miles on it that the entire truck lost power as I was making a left hand turn. It has again happened that the entire truck lost power as I was driving. I now have 15,039 miles on it. I was driving stop and go leading up to a stop sign when the truck stalled and lost power and turned on the emergency brake. I was able to finally get it back running. It has been an issue for a while where you can almost feel like the truck is about to stall but it eventually kicks back in. This time however it did not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594288June 13, 2024
FUEL/PROPULSION SYSTEM
Engine light comes on every time I put gas in the capless gas tank. It’s a brand new truck, only put gas in 3 times since owning it and engine light has come on each time, light goes off when gas level reaches around 1/2 a tank. Paid short of $60,000 for the truck should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594103June 13, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck stalls and immediately goes into park and throwing trucks parking brake on. While driving on the road and in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593870June 12, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Yesterday, 6/11/24, was the 4th time while driving the engine shut off while moving. Had to hit the brakes and coast to side of road. Had to put in park and start the engine. Dealer claims can’t repeat or find code. Same problem as many on the page. Also have the front camera/radar intermittently stop working and warns emergency braking and cruise control can’t be used. This is on the freeway!! 45 seconds later everything works again. Again no dealer help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593706June 11, 2024
ENGINE
Driving down the road at 45 mph. The vehicle turned off and died. Could not start it after coasted to stop. E toque 5.7 1500 ram. At dealer now. It will take a week for them to look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592977June 7, 2024
POWER TRAIN
When coming to a stop light, the vehicle stalled and shut off without warning. I had to shift to park, apply the brake and press the emergency brake button to get the vehicle to start. This has occurred twice since buying the vehicle in March 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592510June 4, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving approximately 45mph electronic emergency brakes engaged almost causing wreck. At approximately 20 mph they disengaged and I was able to continue driving. No traffic I'm front of me and no debris to trigger "near miss".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592508June 4, 2024
ELECTRICAL SYSTEM
Left turn signal does not disengage. Brights flash randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591715May 31, 2024
STRUCTURE, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590980May 28, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stopped the vehicle and the power steering failed to operate as needed. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle was not taken back to a dealer. The contact stated that water had puddled on the floorboards in the rear seat where the battery pack was located. The manufacturer was informed of the failure. The contact stated that the vehicle was equipped with the E-Torque system. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590743May 25, 2024
STEERING
The power steering failed while I was in motion at approximately 55 mph and is not working since . I managed to stop before I went in the ditch, but did run over at culvert and run two tires. Zero warning.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11589411May 18, 2024
POWER TRAIN
2nd Time it has been taken to the shop for Timing cover oil leak, Environmental hazard and Oil on my Garage floor caused me to Fall while taking out the Trash. This was after I cleaned the Garage Floor after the first Leak. I did some research online and see that this is a CONTINUIOS PROBLEM with many other EcoDiesel Trucks. My Truck is under 18000 miles and has been repaired once and is currently in the Shop as of Today 5-18-2024 been a week so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589388May 17, 2024
ELECTRICAL SYSTEM
Truck stalled suddenly, indicating a flashing message of electrical error of stability assistant. Truck restarted with a yellow engine light on, but would not allow dial to shift into drive. Automatic correct transmission would pull it back into park. Turned engine on and off several times. Once responsive to Drive option, attempted to leave congested traffic area. Moving for 5 minutes now at 35 mph with emergency lights, Truck stalls again. Engine can be restarted but will not hold in Drive. RAM 1500 is new, owned for 4 weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589363May 17, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
We purchased a new 2021 Dodge Ram in November of 2021 from Desert 215 Superstore in Las Vegas, NV. Nine months later the truck stalled while driving. The dealership kept the truck while they repaired the fuel pump. They had our truck for seven months while they attempted to repair it. The dealership couldn't figure out how to repair the underlying cause of the faulty fuel pump--therefore they replaced the powertrain, transmission, and engine. Approximately, one year later on [XXX], 2024, the truck stalled while crossing a busy intersection--my husband had our two young sons in the car which could have resulted in a serious accident but thankfully did not. We received a recall notice again last night about the fuel pump along with two other notices. Therefore it was not repaired correctly the first time. I looked up the vehicle information online and there are several class action lawsuits due to the aforementioned as this imposes a serious safety and hazardous risk to our family along with other drivers that can potentially result in injury or death. The entire vehicle needs to be recalled for a manufacturer defect under the premise of product liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589217May 17, 2024
FUEL/PROPULSION SYSTEM
I have tried at three dealerships to get this recall repaired over the last two years. Everyone tells me they cannot get the parts including a replacement fuel pump. Each dealer has stated that it needs to be replaced. I drive this vehicle everyday at apparently my own risk. The state of Ohio sent a letter requiring repair of this safety recall. Any assistance in this matter would be greatly appreciated. With an open safety recall I am unable to trade or sell the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589019May 16, 2024
ENGINE
I have had several occasions where I have been driving down the road and my engine has shut off. I took the truck to the dealership and they show error codes but can’t fix unless they can recreate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587962May 9, 2024
ELECTRICAL SYSTEM
All fuses were loose from daily driving. I noticed this because I had a 115v cargo outlet on, on my dash that was flickering. My truck doesn't have a cargo outlet. my radio wasn't working either. I went to check fuses and everyone has wiggled loose. This is unsafe do to if someone were to get into an accident the air bags could potentially not go off, or some cars now have electronic steering that could fail at any time. I'm sure there is a lot more that could happen considering cars are getting more and more electronic stuff for them. The problem has not been confirmed with anyone other than myself. I work for an autobody shop so I work with cars daily. No one has inspected this issue other than myself. I have seen many other people having this issue on forums like reddit, Ram truck forums. The fix was to unhook negative cable, Push down all fuses to reseat then hook negative cable back up its been running fine ever sense. Unfortunately I don't have photos of them all being loose because i was just worried about getting it fixed and didn't think about it at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587775May 9, 2024
FUEL/PROPULSION SYSTEM
[XXX], While driving S on [XXX] , I felt a brief loss of power than a total engine shutdown. I was sandwiched between two semis but was able to locate a wide spot in the shoulder to signal and pull over, parking 9 feet off the fog line. The vehicle indicated a failure and would not restart. As it was a winter night, I was able to contact a relative to head our way and contacted AAA for a tow 5 miles to the nearest town, Chemult. My wife and I secured our vehicle in a safe place off the highway and were given a ride 72 miles to home. Ram Assist was unable to locate a tow company so I arranged and paid for the vehicle to be delivered to the nearest dealer in Klamath Falls, OR. After a week, the dealer confirmed a fuel system catastrophic shut down probably related to the high pressure fuel pump. Parts took 1.5 months to arrive and a repair was attempted March 29. April 1, I was informed the repair failed, the vehicle would not provide sufficient fuel pressure. New parts were ordered and attempted repairs continued to fail. As of May 8, 2024, the vehicle has not been successfully repaired. Replaced components are retained by the dealer at least until the repair is successful, then they will be sent to FCA. Vehicle started and ran well prior to the sudden failure. It was getting good mileage, was fueled with COSTCO diesel, and DEF tank was indicating full. I was advised of the HPFP recall and had requested the service in mid-December. Recall replacement parts were not available. Knowing of the recall, I had thought through what a failure would feel like so the correct action was taken immediately to get out of the way of the following Semi and coast to a safe distance off the highway lane. Thankfully, winter conditions had moderated so we kept warm enough (brand new winter coats purchased that day) and we were within cell coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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