Ram 1500 Complaints

1,938 consumer complaints on file.

#11602399July 15, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602389July 15, 2024
ENGINE
Twice I have pulled out into traffic and the engine lost all power and I was almost rear ended by another vehicle. After a few seconds the engine recovered and was driving normal. I’ve taken it to the dealer where it was purchased twice for this issue but they say they can’t duplicate the issue. No warning lamps ever came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600937July 10, 2024
EXTERIOR LIGHTING
Turn signal is not cancelling after turning. Brough vehicle back to dealership and they did not have the part to fix it and never called me back. Looked in the NHTSA recall listing and saw that issues with turn signals have been previously reported under 23V799000. What can I do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600869July 10, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600572July 9, 2024
ELECTRICAL SYSTEM
When using RAM's UConnect system with Apple CarPlay, the system often disconnects and disables Maps, Podcasts, etc. This requires that one manually disconnect the system, restart it and connect to the phone again. For example, when driving in downtown Dallas, Apple Maps was disconnected and there was no place to pull over to reconnect to the UConnect system. This problem is frequent. On a recent 100 mile trip, the system disconnected over 15 times. I have taken the truck back to the dealer. The service manager said that his truck did the same thing. He said that it was a software issue and that RAM (Stellantis) was working on it. Upon calling the UConnect Customer Service line, I got the same answer. There have been a few updates since I purchased this vehicle, but none have solved the problem. This situation is dangerous and causes distraction - whether you are able to pull over or not. I have been driving this truck for 2 years and the problem has been constant the entire time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598733July 3, 2024
STEERING
While driving I was making a left hand turn to another roadway. All of a sudden I was unable to make the turn because my steering went completely out. I had to make an immediate stop, if not I would have driven into the ditch. Had there been oncoming traffic this steering failure could have caused a fatal accident. The dash warning lite was activated, message was power steering failure. I had the truck towed to the dealership. After two weeks the dealer called and said the electric power steering failed and a new unit would need to be installed. I was told it could be several months before they get a replacement unit in. The vehicle has approximately 1700 miles and I purchased it new approximately 8 months a go. This is certainly a major safety issue that could cause a fatal collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597570June 28, 2024
ELECTRICAL SYSTEM
During normal driving conditions the vehicles air conditioning system and interaction pane malfunctions. The issue has occurred twice during ownership. First occurrence was after going over a speed-bump at approximately 1-5 mph. The second occurrence was when coming to stop to make a turn. In both occurrences, the air conditioner was set enabled and coldest, and fan speed was set to 2-3. During the first occurrence (March 15th, 2024 at 4:28 PM EST), the fan speed self-raised to 7; internal circulation was likely already enabled. The Front and Rear defrosters turned themselves on, and temperature self-raised to mid-warm to hot. Attempting to lower the temperature, fan-speed, and attempts to disable defrosters immediately fail. The visual indicator shows its being lowered or disabled, but immediately re-enables or raises. In the second occurrence was June 14, 2024 at approximately 6:25 PM EST. This time, the fan speed did not self-raise; instead, just the cabin heat raised and defrosters enabled. In both occurrences, the touch screen is clean and clear of liquids or debris. In both occurrences the issue ceased after approximately 30-60 seconds, and controls functioned without issue. No prior contact was made to the screen prior to these occurrences. No modifications have been made to the vehicle to warrant this failure. No check engine light or other illumination/warning appeared during the occurrences. Video of occurrences are available upon request by government or manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597006June 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact called on behalf of his grandparents who owned a 2022 Ram 1500. The contact stated that while his grandfather was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that due to the failure the vehicle crashed into a huge stone flowerpot outside of the dealer. The huge stone flowerpot then struck a parked vehicle. The parked vehicle sustained damages to the front bumper. The contact's grandparents vehicle had damages to the front grill and cosmetic scratches to the vehicle. The grandparent's vehicle was left at the dealer to be diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the vehicle was returned to the finance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 8,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596997June 26, 2024
SERVICE BRAKES
The contact called on behalf of his grandparents who owned a 2022 Ram 1500. The contact stated that while his grandfather was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brakes finally responded; however, the rear wheels continued to spin for another 30 seconds. The contact stated that the failure occurred several times, including while at the dealer. The vehicle was taken to the dealer where it was inspected by two investigators; however, the investigators could not duplicate the failure. The vehicle was not repaired. The vehicle was later returned to the dealer as a Trade-In. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 5,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596316June 25, 2024
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
Due a faulty battery recharge module…My vehicle lost power steering without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596280June 24, 2024
TIRES:SIDEWALL
275 / 65 R 17 Driving home and when tire popped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596125June 24, 2024
ELECTRICAL SYSTEM, ENGINE
June 23. 2024 went to drive to Lows engine light came on, after returning home ran code reader and got U11E9 Lost communication with active grill shutter. This is a new vehicle with only 29000 miles this should not be happening. Scheduled for dealership on 6/27/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595767June 21, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
For reference, there are only 4,780 miles on my vehicle. I was driving 20mph when my 2024 Ram Tradesman dash lit up "Shift to P to Start". Checked my gear and it said I was still in drive? I slowed down to park, and then it said "Press Break and Push Button to Start". Again, still driving (slowly luckily). I began to slow the vehicle to 8mph and the whole vehicle stalled and the dash read "Shifter Autocorrect Engaged" and it literally THREW my vehicle into park and engaged the E-Break. I do not feel safe driving this vehicle any longer. There are MULTIPLE instances with models as old as 2018 and as new as 2024 that this is happening. And not just at slow speeds. I have read multiple instances in people traveling on the interstate at 70+mph and they are crashing. My vehicle may be under warranty still, but my life is not, neither is my husband and children's lives. This vehicle is how we get places as a family and it puts all four of us at risk of injury or death. This is a HIGH risk glitch. I contacted the Dan Cummins dealership in Paris KY and they said they had NEVER heard of this problem? But it's ALL OVER the internet? And it hasn't been recalled? They said it would be 2 weeks before they could look at it and acted like it wasn't a major issue. I am furious. This is people's LIVES at risk. This isn't a camera malfunction, or a tailgate that doesnt lock. This is the engine shutting down then the E-Break engaging when driving and potentially flipping and spinning my vehicle out of control. Not to mention other problems like my driver side window glitching and not rolling up until I hit it two and three times, or the AC shutting down and blowing out hot air when the automatic hybrid kicks in/or the truck is half shut down at lights. But this? This is it. I will not drive a vehicle made by a company who KNOWS they have RECURRING problems and refuses to recall the vehicle for YEARS. It is hazardous to LIFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595446June 20, 2024
POWER TRAIN
Truck shuddered and stalled in traffic on the highway. Was able to restart after a minute but it stalled and stopped again repeatedly leaving me vulnerable to a collision. This also occurred last summer on the interstate and the truck was towed to a dealer but they said they could not find anything wrong. Truck is currently at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595108June 18, 2024
EXTERIOR LIGHTING
Turn signal stock fails to shut off turn signal after turning left same problem as recall 23V-799 for 2023 standard 1500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595106June 18, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Computer concern - caused the battery to be completely drained during the night, after a jumpstart the vehicle has multiple system errors. stability control, ABS , and both front and rear collision error. states need servicing. Unknown what caused battery drain and errors. Battery was checked no issues. Others have posted same issues with their 2021 Ram 1500 with e torque.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595034June 18, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The infotainment center will go blank and do a reset while driving, it does not store radio presets for long. Most concerning, I’ve been backing out of my garage when the garage lighting has been turned off and when the vehicles sensors detect a darker surrounding and adjust the dash and infotainment center light level, the infotainment center goes dark for a while and does it’s reset thing thus not having a backup camera until it has had time to reset.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594886June 17, 2024
BACK OVER PREVENTION
The contact owns a 2022 Ram 1500. The contact stated that while in reverse, the display screen failed to display an image, but displayed a blue screen. The vehicle was taken to a local dealer where it was diagnosed and determined that the camera wiring harness might need to be replaced. In addition, upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V437000 (Back Over Prevention) however, the VIN was not included in the recall. An appointment with the dealer was scheduled to repair the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594738June 17, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
Front and back sensors are not working on brand new 2025 Ram 1500 bighorn. Dealership unable to fix it because it’s too new and parts are not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594676June 16, 2024
ENGINE
2nd report Had Timing cover replaced for a second time. Only has 17500 miles. It has started to leak again after 35 miles and has to go in for repair again. total of around 50 days in shop for just this issue. It seems to be a VERY common Problem and Ram needs to be held accountable for this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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