Ram 1500 Complaints

1,938 consumer complaints on file.

#11715368February 3, 2026
UNKNOWN OR OTHER
2023-2025 dodge rams and promasters 20,000miles to 70,000 miles my truck has 69,432 miles dash boards are getting so hot the radios are going into overheat mode the head units are hot to the touch the cigerette 12volt outlets are melting anything in them. My heater core erupted in my truck last week and the coolant vaporized into a thick smoke that smothered me in my cabin that i had to pull over and air our my vehicle i believe this is due to the dash boards getting really hot i took it to savage dodge on 61 in reading pa 19605 they diagnosed it as a heater core and heater core hoses. I called Stellantis manufacturing to ask them to review the manufacturing defect the customer service line wants nothing to do with this even after i stressed to them the dangers of inhaling vaporized coolant and the fire hazard their dash boards present. They keep denying the claim to fix this and I am trying to stop someone from dying before they decide to correct the problem. I am a 10 year master mechanic and 8 year master diagnostician in the auto industry this needs to be addressed my friends 25 dodge promaster with 21,xxx miles on it had the heater core erupt on his too but his is inder warranty. But they want no parts in achknowledging this massive issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715331February 3, 2026
ELECTRICAL SYSTEM
Instrument cluster blank screen unable to view speed of vehicle. Vehicle serviced for recall of cluster, recall performed yet trouble reoccurred after repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715004February 2, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including a frozen screen while driving, loss of HVAC, camera not available, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714952February 2, 2026
POWER TRAIN
Transmission continues to shift poorly - will not shift to 8th at speeds over 55 MPH, drops from 8th to 7th continuously. Has been to the shop 2 May 2025 - flashed the transmission, 8 Sep 2025 flashed the transmission, 20 Jan 2026 updated transmission. Updates work for short periods of time. Truck only has 11769 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714893February 2, 2026
FUEL/PROPULSION SYSTEM
THE AUTO START STOP HAS MALFUNCTIONED 3 TIMES IN THE LAST MONTH WHEN THIS HAPPENS THE WHOLE TRUCK GOES INTO STOP MODE THE 1ST 2 TIMES I WAS AT A STPOP SIGN SO IT JUST MADE THE PEOPLE BEHIND ME MAD THIS LAST TIME I WAS AT A STOP LIGHT WHERE THE SPEED LIMIT IS 55MPH THE LIGHT TURNED GREEEN AND THE TRUCK SHUP OFF TURNED ON THE EMERGENY BRAKE AND WOULD NOT MOVE. I PUSHED AS MANY BUTTONS AS I COULD THE PROBLEM WAS I SAW A SEMI COMING IN MY REAR VIEW MIRROR AND NOW THE LIGHT IS GREEN AND I'M NOT MOVING THIS IS A VERYSCARY THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714891February 2, 2026
ELECTRICAL SYSTEM, ENGINE
I am submitting this complaint to report a significant and unusual mechanical failure involving my 2021 Ram truck. The vehicle experienced a failure of the heater core assembly, which resulted in engine coolant leaking directly into the passenger compartment. This failure caused coolant odor and fluid intrusion inside the cabin and required extensive disassembly of the dashboard and HVAC system to repair. The total cost of repairs exceeded $5,300, which I believe is disproportionate and unexpected for a vehicle of this age and mileage. Two separate repair visits were required as it was found after the heater core was replaced the actuator on the driver’s side was damaged by the ongoing leak and required repair. The vehicle has been properly maintained and serviced according to manufacturer recommendations. While this incident did not result in an immediate crash or injury, the nature of the failure raises safety and health concerns, including: •Driver distraction due to coolant fumes and loss of defrost capability •Exposure of occupants to engine coolant within the enclosed passenger compartment •Sudden loss of cabin heating and windshield defogging capability in cold weather Given the age of the vehicle and the severity of the failure, this does not appear to be normal wear and tear. I am concerned that this may represent a design, material, or manufacturing defect that could affect other vehicles of the same model year. The odor was present for many months prior to the failure; however, the local dealership could not examine the issue at the time of a prior oil change due to lack of time on that visit. I am submitting this report to document the issue, assist in identifying potential patterns, and ensure appropriate review by the manufacturer and regulatory authorities. Repair invoices and supporting documentation are included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714671January 31, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
Vehicle deployed EBS system while coming to stop, automatically shifted to park and the engine shut off. When trying to restart the vehicle, the battery indicated a very low charge (11.1V) and not charging from the alternator. The battery is 3 months old and confirmed that the battery cells were good by an automotive shop. Has happened approximately 8 times in the past year. No codes or check engine lights are displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714520January 30, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
I have been in for the recall about stalling engine. After doing the recall the problem still remains. My engine has stall 3 different times after said recall. Also seeing online there has been many people complaining about the same problem. Dodge should look into the problem with a different recall out there. This is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714448January 30, 2026
STEERING
The 2026 RHO is pulling to the right every time you accelerate the gas pedal. I took in to the Dodge dealership to check it out. They did an alignment check and adjusted. Went on a test drive with the mechanic and did a drive on street and highway. The mechanic noticed the vehicle pulling to right. We went on a test drive three more times but no change with adjustments made by the mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714214January 29, 2026
POWER TRAIN
The contact owns a 2022 Ram 1500. While stopped at a red light, the contact attempted to make a left turn, and the vehicle suddenly stalled and came to a complete stop. The contact stated that the parking brake automatically engaged, and the transmission shifted into park(P). During the failure, the "Service Auto STOP/START System" warning light illuminated and remained illuminated until the vehicle was restarted. The dealer was notified, and a service appointment was scheduled. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714190January 29, 2026
UNKNOWN OR OTHER
Truck just shutdown while driving. No warnings. Pulled over to side of road with the momentum, stopped and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714138January 29, 2026
STEERING
The power steering goes out while driving almost causing a crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713851January 28, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN
My vehicle is equipped with an automatic engine stop/start feature that shuts off the engine when the vehicle is stopped, as well as an eTorque system intended to assist with initial acceleration. While stopped at an intersection with a slight downhill grade (foot fully depressing the brake pedal), the auto stop/start feature engaged and the engine shut off. When I released the brake to make a right turn, neither the engine nor the eTorque system reengaged. As a result, the vehicle rolled forward under its own momentum into oncoming traffic. I immediately reapplied the brake to stop the vehicle. At that point, the vehicle unexpectedly shifted itself into Park, even though the engine never restarted. I then pressed the ignition button to turn the vehicle off and back on in order to restart the engine. After restarting, I was able to shift into Drive and move into the traffic lane just in time to avoid a collision. A crash was avoided only because oncoming vehicles were able to change lanes to avoid striking my vehicle. At the time of the incident, the vehicle had more than one-third of a tank of fuel, fewer than 33,000 miles, and has been serviced exclusively at the dealership. This incident occurred at the intersection of Riverbend Road and Park Road in Charlotte, North Carolina.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713693January 27, 2026
POWER TRAIN
There have been several instances where the vehicle appears to lose traction in 4WD. An error message appears "4WD Overheated Performance Temporarily Reduced". When this message appears, the vehicle is unable to gain traction in snow. Even 1" - 2" of snow is enough to prevent forward movement. In this condition, the rear end of the truck tends to fishtail to the right and left. After checking online, there appears to be many other instances associated with this condition. The dealer replaced the fluid in the differential and transfer case hoping to fix the issue, but the problem persisted. They were unable to reproduce the issue on the second service call. Currently, my vehicle in in the driveway and is unable to move given the 1" of snow present. The truck is being towed to the dealer tomorrow, Jan. 28th, 2026, for them to assess it a third time. I believe the failure is related to the light duty Transfer Case & Transfer Case Motor, but that has not yet been determined by the dealer. I'm having the vehicle towed since losing traction on a slippery road can be dangerous and cause the vehicle to slow/stop and/or lose control along with 4WD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713677January 27, 2026
UNKNOWN OR OTHER
The automatic locking of the vehicle doors when the speed reaches approximately 15 mph will not occur. This is supposed to prevent inadvertent door opening while at speed. Local dealer has verified the conditions as other vehicles were also deficient.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713579January 27, 2026
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving 55-60 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, who replaced the high-pressure fuel pump under NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); with the additional repairs on the low-pressure fuel pump at the Owner's expense. The vehicle was partially repaired. The manufacturer was contacted and opened an investigation. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713429January 26, 2026
ELECTRICAL SYSTEM
Every time my truck sits for more than 3 days even in the summer the battery dies. I have to jump this truck more than I jumped anything in life. It has less than 30000 miles on it and I’ve had nothing but trouble with the battery staying charged and the air bag system being jimmied to keep the sensor from not going of by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713128January 24, 2026
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
I own a 2022 Ram 1500 with a 5.7-liter V8 equipped with the eTorque (mild hybrid) system. On October 24, 2025, at approximately 1:30 p.m., I was driving southbound on I-25 when the battery warning light illuminated, followed by several other warning indicators on the dashboard. Shortly thereafter, the dashboard went completely dark, and I suddenly lost power steering. At that point, the truck was moving only on momentum. While I was able to brake and activate my emergency hazard lights, the vehicle eventually came to a stop on its own in a lane in the middle of the highway. Fortunately, traffic was moving slowly due to it being a Friday afternoon. This was a frightening and dangerous experience, particularly due to the sudden loss of power steering. I could have collided with another vehicle, or another vehicle could have struck me. I feared for my safety during this incident. The truck was eventually towed to a nearby Ram dealership, where the battery was replaced. I was informed that the battery had failed and, as a result, caused the entire vehicle to shut down. Approximately two months later, I began hearing a ticking noise from the engine—commonly referred to as the “Chrysler tick.” I had to return the vehicle to the dealership for a second time. Ram ultimately replaced the engine; however, I was required to pay approximately $3,000 out of pocket for the repair. Given these serious and costly issues, I am no longer confident in the reliability of the brand.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713088January 24, 2026
STEERING
No issues with steering on vehicle in about 81,000 miles since new. Yesterday, started vehicle, no power steering at all, alert light on dash stating power steering problem with electric steering. I stopped and restarted vehicle 3 or 4 times, did not resolve issue. I disconnected battery and reconnected it, did not resolve issue. Vehicle is not driveable, steering is next to impossible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713054January 24, 2026
EXTERIOR LIGHTING
Dealer Information: Mac Haik Chrysler Dodge Jeep RAM – Jackson 5395 Interstate 55 North Frontage Rd Jackson, MS 39206 Phone: (601) 633-4954 Manufacturer Case Reference: RAM Customer Care Case #[XXX] Description of Safety Concern: My vehicle is currently at the authorized RAM dealer listed above for warranty repair. During the repair, the dealer removed the hood scoop assembly. The hood scoop assembly on this vehicle houses the three amber identification lamps required under FMVSS 108 for vehicles over 80 inches wide. On Friday, I was informed by Arthur Brown, III (Service Consultant) at the dealership that I could pick up and operate the vehicle while it remained disassembled, as the hood scoop assembly had been removed and the replacement part was still on order. The vehicle is registered to a business and used for work. The dealership provided a full-size passenger car as a rental, which is not comparable to the truck I brought in for service. When I explained that I require a truck for business use and requested a comparable replacement, the dealership declined to provide a truck rental and instead indicated that I could drive my own vehicle in its disassembled condition. I declined to take possession of the vehicle due to safety and legal compliance concerns, as operating the vehicle without the hood scoop assembly installed would mean the required amber identification lamps would not be present. Additionally, the dealer informed RAM Customer Care that the vehicle repair was complete, which was not accurate. The part remains on order and the vehicle is not fully reassembled. I am submitting this report because releasing or operating the vehicle in this condition would be unsafe and non-compliant with FMVSS 108. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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