Ram 1500 Complaints

1,938 consumer complaints on file.

#11728661April 1, 2026
VISIBILITY/WIPER, ENGINE
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728606April 1, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Im driving vehicle and randomly the vehicle will shut off when making turns. It is random every so many months. But it has done in major intersections. It will immediately start back up so that’s good. But there are no engine lights. And dealership Does not seam like they can do a whole lot with engine no lights on. But it seems common when doing research online The vehicle is a 2022 Ram 1500 with 55,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728596April 1, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
There is a recall on the towing control module that prevents me from towing with the vehicle, which is the reason I purchased the vehicle. They are unable to get the parts required to complete the repair. The recall started in february, it is now april with no parts ordered , avaliable, or repair scheduled. If I dont tow my boat it a few weeks, I will start incurring fees for storage. I called dealer, spoke with repair, they stated they dont have the parts, recognized the recall, but do not have time frame. Called Stellantis, they acknowledged the recall, and have no estimate for parts. Opened a claim # XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728591April 1, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I am reporting a serious and ongoing safety issue with my Ram 1500. The vehicle has experienced multiple incidents of complete power loss while driving, including at highway speeds. During these events, the vehicle abruptly shuts down without warning. The dashboard lights illuminate (including the battery and check engine lights), followed by total electrical failure. The engine turns off, the radio and displays go dark, and I lose power steering and braking assist, then the emergency brake engages, making the vehicle extremely difficult to control. These incidents have occurred more than once and are unpredictable. In at least one instance, I was forced to pull over on the highway after the vehicle lost all power while in motion. The loss of steering and braking assistance created a dangerous situation, especially as I have had my children in the vehicle. After one incident, the vehicle was jump-started and the battery was replaced; however, the issue recurred. A mechanic previously reported that no diagnostic codes were found and no problem could be identified, despite the severity of the failure. The vehicle is currently at the dealership for further evaluation. This issue appears consistent with other reports of Ram 1500 vehicles experiencing sudden loss of motive power and electrical failure. The intermittent nature of the defect and lack of diagnostic codes make it difficult to detect, increasing the safety risk. I do not feel safe operating this vehicle, as it can shut down without warning while driving. I am requesting further investigation into this issue due to the significant risk of crash or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728504April 1, 2026
POWER TRAIN, STEERING
I own a 2023 Ram 1500 Limited 4x4 with approximately 53,000 miles. The truck has had no issues for the first 40,000 miles and then developed a noise and vibration coming from the front end that is present at all speeds. I took it to Jerry Ulm Chrysler Dodge Jeep Ram in Tampa, FL. They kept my truck for 14 days and replaced the axle, stub shaft, wheel hub and bearing assembly. The truck was returned to me with the exact same noise and vibration — the repair did not fix the problem. After getting my truck back, the service advisor communicated to me in writing that the technician said there is no permanent fix for this issue and that he sees it all the time on Ram trucks. This is a written admission from an authorized Ram dealership technician that this is a known, widespread defect with no solution. This vehicle is still within the 5-year/60,000-mile powertrain warranty. Stellantis/Ram has been notified via formal complaint. I am filing this report because if the dealership's own technician is saying this is common across Ram trucks and there is no permanent fix, this needs to be on record with NHTSA. Other Ram 1500 owners may be experiencing the same issue and not know it is a known defect. Dealer: Jerry Ulm Chrysler Dodge Jeep Ram, Tampa, FL Service contact: William Usewick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728294March 31, 2026
ELECTRICAL SYSTEM
-The wiring harness to the right of the rearview mirror combusted, causing a fire that lead to insurance totaling the vehicle. -Being that this issue occurred with the vehicle off, and no one present this could be a serious issue if not for neighbors seeing the fire and putting it out. -No, due to this being a fire, it can not be reproduced or confirmed. -Police, fire and insurance investigators all have inspected the vehicle fire. Both fire and insurance have agreed the fire started at the same point. -There were no warnings of any kind prior to the fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11728196March 31, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted, and the contact was informed that the dealer was only receiving one part for a recall repair every 90 days. The contact was placed on a waiting list. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728155March 30, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM
Electrical system shutdown including loss of all safety features (blind spot, emergency braking, abs, traction control, towing), climate control options (AC, Heat, window operations) and user interfaces (U-Connect screen, center gauge cluster). Initial warnings (2) on center cluster on listed- 1. Blind Spot Detection Disabled 2. 115 Volt Cargo Power Outlet On All electronics, controls were then disabled- black screens, inoperable controls. Passenger rear windows, sliding back glass, panoramic sunroof and drivers side mirror are the only working electronics other than speedometer. Upon inspection of all fuses, relays, battery, alternator, and checking all accessible wiring related to blind spot and auxiliary power and finding no defective issues, web searches were performed. Based on numerous other RAM owners on multiple forums on RAM trucks 2020 and newer with blind spot avoidance, we found a likely culprit in the driver's side brake light. Upon inspection of the left rear brake light assembly, a small hairline crack was located with signs of internal moisture/ condensation. After observing the internal moisture the drivers side rear brake housing was removed and disconnected for closer inspection and potential repair. While the driver side brake light assembly was removed, an instance occurred when my wife needed the vehicle. Upon and during the entirety of operation over the next 1.5 hrs driving approximately 63 miles, all electrical options worked as intended minus the blind spot avoidance and a new warning on brake lamps (obvious as tail light had been removed). During this time, the proximity sensor housing was removed from the assembly, water accumulation dried, and allowed to remain open next to a dehumidifier for 4 hours. Epoxy was applied over the hairline Crack, and any area that looked as if could be affected. Unit was reinstalled, however all electronic failure returned. Unit removed again to attempt humidity removal- all electronics res
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728120March 30, 2026
UNKNOWN OR OTHER
We have experienced failure of both sun visors. They fall out of the ceiling I had the passenger side repaired last year while driving today the driver side fell out this drops down and blocks view and impairs steering. I had to hold it up and exit the roadway almost striking the vehicle in front and also on my right. This completely fell out of the ceiling on both without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728066March 30, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lightning, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that the part was not yet available. The manufacturer was contacted and informed the contact that the part was not yet available. In addition, the contact was informed that available parts were used to repair unsold vehicles at the dealer. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728043March 30, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealers confirmed that parts were unavailable. The dealer informed the contact that the parts were on backorder, and only one or two parts were provided to the dealer weekly. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727983March 30, 2026
EXTERIOR LIGHTING
Cluster went black when driving the truck. It came back a few minutes later after re-starting the engine. It seems there is a recall issued in Dec/2025, but my truck is not included on the list of suspect VIN numbers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727971March 30, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair were on back order. The contact was then placed on a waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727941March 30, 2026
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
While driving on the 60 East highway (approximately 65-68 mph), the vehicle did not accelarate and became completely non-responsive. Each time I pressed on the gas pedal, the RPM needle started trembling between 600-1100, which is much lower than where it should be while the vehicle was in Drive and traveling at this speed. This was an extremely dangerous situation as I had my wife and 5 month old daughter in the vehicle, and other vehicles were traveling significantly faster than me. I noticed some engine vibrations, and the digital gauge cluster screen presented information on the screen as if the vehicle was "off." It instructed me to push the gear lever into Park. It then instructed me to press the brake pedal and push the iginition button. All of this occurred as the vehicle was still coasting (likely around 40 mph). I pulled over on to the shoulder to see what occurred. After coming to a complete stop the engine cut out. I was able to restart the vehicle and drove approximately 10 minutes before it occurred again on the surface streets. At that point the ignition did not catch and it sounded very much like the engine was not able to turn on at all. The check engine light turned on at this point. I called AAA for tow services shortly thereafter, and the vehicle was dropped off at the dealership. I have not received any followup from the dearlership yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727926March 30, 2026
STEERING, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
The contact owns a 2022 Ram 1500. The contact stated that while making a left turn out of the driveway, there was a clunking sound coming from the front passenger’s side of the vehicle, and the vehicle failed to steer or turn properly. The vehicle was towed to a dealer but was not yet diagnosed; however, the tow truck driver stated that the ball joint of the upper control arm on the passenger’s side had fractured completely. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727858March 30, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
First I would get a check engine light and infotainment screen would go black and odometer started blinking. Restart required. Occasionally the key fob is not detected. Reset the check engine light twice. Once at Huntington Beach RAM and once at Sunnyvale Chrysler. Both times the technician was unable to determine cause of fault. Slowly the failures became worse. The vehicle infotainment system and safety features that controls propulsion and ADAS intermittently started to fail and ultimately the truck started to stall. This stalling occurred 15 minutes after a service oil change and tire rotation at Sunnyvale Chrysler / RAM. Had to tow vehicle back to Sunnyvale. Batteries changed. Tech stalled on test drive after about 5 miles. RAM app still oddly indicates low battery, even though Sunnyvale replaced both batteries. Additionally, the trailer tow module (under recall) information / status on the infotainment screen menu started flashing. The trailer tow module recall was not installed as scheduled, even though parts were checked and available, however due to parts shortage, dealer indicated sales vehicle get priorities for the modules at this time. The screen started changing status without touching the screen or menu buttons. This is a serious condition I feel warrants complete check out and repair to avoid safety concerns due to failures / hazards in the operational effectiveness of the vehicle systems / controls, that could increase risk of an accident ,that might lead to vehicle or property damage, injuries or other catastrophic events. [XXX] , Owner Systems Safety Engineer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727318March 26, 2026
UNKNOWN OR OTHER
Many vehicles functions are controlled by the Uconnect screen, climate controls, stereo, navigation and hands free phone operation. The 12” screen for the Uconnect system has a know issue where it goes blank, screen dances around and renders the hands free function useless along with the other critical functions. If the screen goes out while driving it can cause confusion with the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727185March 26, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a 24-foot trailer was identified as a 48-foot trailer, which caused the trailer brakes to fail to properly stop the trailer, and the manual brake was used to stop the vehicle. The dealer was contacted and confirmed that parts were not available for 6 -7 months or longer. The dealer stated that 14 other vehicles were waiting for the same repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that there was no way to speed up the parts availability. The failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727170March 26, 2026
ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN exact component, but it is a critical failure within the electrical/charging system or the 48V eTorque system. The dealership previously suspected the eTorque system and replaced the belt tensioner, but the failure continues. The vehicle is currently available for inspection and has been sitting at an authorized Ram dealership for the last three weeks. The vehicle suffers a complete and sudden loss of motive power while driving. When it stalls, the truck automatically engages "auto park" and applies the parking brake. This has happened repeatedly while pulling into active traffic and while passing through busy intersections (most recently in downtown Chicago). This sudden, uncontrollable stop in the middle of an intersection creates an extreme and immediate risk of a severe rear-end or T-bone collision for myself, my passengers, and surrounding motorists. Yes, the dealership was able to successfully replicate the stall while their technicians were driving it. But I don't think they had any type of computer hooked up to it. However, the attempt at repair during the second service visit involved replacing the eTorque belt tensioner based on my description of the failure, acknowledging that a slip could cause the issue. They have not been able to replicate during this last visit. Despite putting over 400 test miles on the truck during the current (third) visit, they cannot get the intermittent failure to occur while hooked up to their diagnostic equipment. Yes, the vehicle has been inspected multiple times by an authorized Ram dealership. It has been in their possession for over six weeks in total across three separate service visits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726997March 25, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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