Nissan Sentra Complaints

5,975 consumer complaints on file.

#11414433April 29, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2017 NISSAN SENTRA. THE CONTACT STATED THAT UPON PARKING HIS VEHICLE, HIS WORK BUILDING WAS EVACUATED DUE TO FIRE. UPON EXITING THE VEHICLE, THE CONTACT DISCOVERED THAT HIS VEHICLE HAD CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE AND POLICE REPORT WERE BOTH FILED; NO INJURIES WERE REPORTED AT THE SCENE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY DETERMINED THAT THE FIRE WAS CAUSED BY AN ELECTRICAL DEFECT. THE CONTACT CALLED AN UNKNOWN NISSAN DEALER WHERE THEY REFERRED HIM TO THE INDEPENDENT DEALER WHERE THE VEHICLE WAS PURCHASED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11414495April 29, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2016 NISSAN SENTRA. THE CONTACT STATED THAT THE DAY AFTER PURCHASING THE VEHICLE, THE INSTRUMENT PANEL WENT BLANK AND THE VEHICLE FAILED TO START-UP AFTER MULTIPLE ATTEMPTS. THE VEHICLE EVENTUALLY STARTED AND THE CONTACT TOOK THE VEHICLE BACK TO FIVE STAR NISSAN OF WARNER ROBINS (839 WARREN DR, WARNER ROBINS, GA 31088) WHERE THE VEHICLE REMAINED IN DEALER POSSESSION FOR TWO WEEKS. THE CONTACT THEN STATED THAT UPON RETURN OF THE VEHICLE, THE POWER STEERING INTERMITTENTLY FAILED TO OPERATE AS NEEDED, WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE STEERING WHEEL WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10. Consumer stated the following needs to be replaced wiring harness, steering wheel, door handles which are coming off, rear wheel hun, cabin air filter, lube oil and filter service, ABS actuator, front tire wear, key error light, at times vehicle will not start, seat belt light stays on, door rattles on driver's side, transmission replacement, air flow sensor lost calibration, and paint is flaking on rear bumpers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414526April 29, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2020 NISSAN SENTRA. THE CONTACT STATED THAT THE EMERGENCY AUTOMATIC BRAKING SYSTEM FAILED AND ACTIVATED INDEPENDENTLY WITHOUT AN OBJECT OR ANOTHER VEHICLE NEARBY. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR REAR CRASH. THE VEHICLE WAS TAKEN TO LARRY H MILLER NISSAN CORONA (2575 WARDLOW RD, CORONA, CA 92882, (951) 383-3933). THE DEALER REPLACED THE FRONT RADAR AND WINDSHIELD CAMERA. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414365April 28, 2021
ENGINE, VEHICLE SPEED CONTROL
VEHICLE RPMS INCREASE DURING HIGHWAY SPEEDS- DEALERSHIP DETERMINED IT WAS A KNOWN CVT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414374April 28, 2021
UNKNOWN OR OTHER
I WENT ON A ROAD TRIP THAT WAS 240 MILES EACH WAY. WE WERE ABOUT HALF WAY WHEN YOU BEGAN TO HAVE PROBLEMS. I REALIZED THE CAR WAS HAVING PROBLEMS AT THAT HALF WAY POINT BECAUSE IT WAS JERKING ,CLANKING, STALKING CHECK ENGINE LIGHT. MY CAR COULD ONLY GO 60MPH ON THE WAY HOME ON I-15. PEOPLE WERE FLASHING THEIR LIGHTS AND RIDING MY ASS. I EVENTUALLY HAD TO GET OFF THE NEAREST EXIT, IN PAYSON UTAH, JUST MAKE SURE I WOULD BE OKAY. NORMALLY MY CAR GETS ABOUT 36MPG ON THE FREEWAY BUT IT WAS GETTING ABOUT 20MPG ON THE WAY HOME. INITIALLY I TOOK IT TO A LOCAL SERVICE MECHANIC SHOP AND THEY CHANGED THE FLUID CHARGED ME $286.00 AND THEY RECOMMENDED A TRANSMISSION SHOP TO LOOK AT THE VEHICLE. THE TRANSMISSION SHOP MECHANIC DIAGNOSED BAD INTERNAL PARTS IN THE TRANSMISSION. WITH ESTIMATED REPAIRS OF $3500.00. THE CAR CURRENTLY HAS BEEN 120,140 MILES. IT BROKE DOWN 04/18/2021
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413875April 25, 2021
UNKNOWN OR OTHER
2017 I HAD AN TRANSMISSION REPLACE AT 50,000 MILES. THERE IS NO WAY THAT A TRANSMISSION SHOULD GO OUT IN A CAR SO FAST. HERE I AM AGAIN IN 2020 MY TRANSMISSION WENT OUT AGAIN. I HAVE CALLED CONSUMER SERVICE FOR HELP WITH THEY DEFECTIVE PART THEY REFUSE TO HELP ME. I WAS TOLD THAT THEY COULDN'T DO ANYTHING BECAUSE THE MILLAGE. IT HAS BEEN SITTING UP FOR A YEAR AND I'M STILL PAYING MY NOTES AND UNABLE TO DRIVE THE CAR. THIS IS KNOW FAULT TO ME BECAUSE THE TRANSMISSION IS A DEFECTIVE PRODUCT. I HAVE SEEN AND LOOKED AT VIDEOS OF PEOPLE HAVING THE SAME PROBLEM I HAVE BUT YET NISSAN DOSE NOT WANT TO OFFER HELP TO THERE CUSTOMERS. I DON'T UNDERSTAND WHY THERE ISN'T A RECALL ON THESE CVT TRANSMISSION. NISSAN MAKE A HORRIBLE PRODUCT AND THE CUSTOMER HAVE TO SUFFER. THIS IS NOT RIGHT FOR OTHER TO TAKE ADVANTAGE OF OTHER. NISSAN HAVE SOLD ME A LEMON OR FLOODED OUT CAR. I COME HERE FOR MY COMPLAINTS BECAUSE NO ONE IS TRYING TO HELP ME. THERE IS A PANDEMIC OUT HERE AND CAN'T AFFORD TO PAY CAR NOTE AND GET IT REPAIRED. THANKS IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413564April 23, 2021
EXTERIOR LIGHTING, VISIBILITY/WIPER
DURING THE DAY WHEN RAINING OR SNOWING & WINDSHIELD WIPERS ARE USED, HEADLIGHTS ARE SUPPOSED TO COME ON AUTOMATICALLY AFTER SEVERAL WIPERS SWISHES. I'M HAVING TO TURN THE HEADLIGHTS ON MANUALLY (STATE LAW LIGHTS MUST BE ON WHEN WIPERS ON). THERE'S NO CONSUMER NOTE THAT SAYS 2020 SENTRA IS EXEMPTED FROM THIS. I BELIEVE THEY PUT WRONG MODULE IN ALL NEW MODELS & IT DOESN'T FUNCTION PROPERLY, SO INSTEAD OF A RECALL THEY JUST TELL EVERYONE THEY'RE NOT SUPPOSED TO HAVE THAT PARTICULAR FEATURE. MOST DRIVERS WON'T REALIZE THEY DON'T HAVE IT. IT WAS PERFECT STORM OF EVENTS FOR ME TO DISCOVER. IT HAS TO BE DAYLIGHT, RAINING OR SNOWING AND THE CAR IN FRONT OF ME ON THE HIGHWAY WAS MY SPOUSE, WHO NOTICED MY HEADLIGHTS WERE NOT ON. TOOK ME A WHILE TO FIGURE IT OUT. VERY DIFFICULT TO LOOK DOWN WHILE DRIVING IN STORM & MANUALLY TURN HEADLIGHTS TO APPROPRIATE HEADLIGHT MODE, NOT A SIMPLE SWITCH. THERE'S 3-4 MODES (AUTO, HEADLIGHTS, PARKING LIGHTS, OFF AND FOG LIGHTS). THE CAR IS EQUIPPED WITH 'INTELLIGENT AUTO HEADLIGHTS' (STATED IN CAR BROCHURE, ALSO ON NISSAN WEBSITE). ACCORDING TO NISSAN WEBSITE, WITH 'AUTO INTELLIGENT HEADLIGHTS' HEADLIGHTS ARE SUPPOSED TO TURN ON AUTOMATICALLY WHEN FRONT WINDSHIELD WIPERS USED DUE TO RAIN. I ALSO RECEIVED CONFIRMATION OF THIS VIA TWITTER FROM NISSAN. THE FACTORY REP, LOOKED AT IT FOR SEVERAL HOURS AND CONCLUDED IT DOESN'T HAVE IT, AND HE THINKS IT SUPPOSED TO BE THAT WAY, EVEN WHILE ACKNOWLEDGING THE WEBSITE AND BROCHURE SAY OTHERWISE. THIS IS A SAFETY ISSUE AS THIS CAR NORMALLY RUNS IN AUTOMATIC HEADLIGHT MODE. WHEN DRIVING IN A RAIN OR SNOW STORM DURING THE DAY, THE DRIVER HAS TO REMEMBER THE LIGHTS WILL NOT COME ON AUTOMATICALLY AND THEY WILL NEED TO BE TURNED ON MANUALLY WHILE DRIVING IN A STORM. DRIVER ALSO HAS TO REMEMBER TO SHUT THEM OFF, AND THERE IS NO WARNING SYSTEM THAT LETS YOU KNOW LIGHTS ARE STILL ON AND IN MANUAL MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413604April 23, 2021
SERVICE BRAKES, ENGINE, POWER TRAIN
CVT TRANSMISSION PROBLEMS. VEHICLE WAS JERKING, WOULD CHANGE SHIFTS, DIDN'T WANT TO GO OVER 20 AND THEN COULDN'T GET IT TO RUN. CAR TURNED OFF ON ITS OWN AT A LIGHT. THIS HAPPENED ON THE FREEWAY PUTTING IN DANGER SINCE DROPPED SPEED AND HAD HARD TIME GOING UP BRIDGES. THEN IT DID IT IN CITY LIMITS. STOP SIGNS AND AT LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413191April 21, 2021
ENGINE
TL* THE CONTACT OWNS A 2016 NISSAN SENTRA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413250April 21, 2021
STRUCTURE:BODY
WHEN DRIVING THE PASSENGER SIDE DOOR WON'T LATCH CORRECTLY. WHEN DRIVING AT A SPEED OF 45-60 MPH YOU CAN HEAR A NOISE LIKE AIR IS COMING INSIDE THE CAR. ESPECIALLY ON A VERY WINDY DAY THE NOISE IS LOUDER AND IT FEELS LIKE THE DOOR WILL OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413119April 20, 2021
POWER TRAIN
TRANSMISSION HAS STOP BEING AFFECTIVE IN A DRAMATIC TIME FRAME. NO CHECK ENGINE LIGHT, NO PREVIOUS ISSUES, NOTHING CALLED OUT BY THE MANY NISSAN TECHS WHO HAVE WORKED ON THE CAR OVER THE YEARS. WHEN PUTTING THE CAR INTO REVERSE OR DRIVE, THERE IS A DELAY, FOLLOWED BY A HARD JERK INTO GEAR. WHILE ACCELERATING THE CAR STRUGGLES TO PROVIDE POWER THROUGH THE TRANSMISSION. THEN FAILS TO SHIFT INTO HIGHER GEARS WHILE ACCELERATING ON ALL ROAD TYPES. WHEN GOING TO ACCELERATE UP A HILL, I HAVE LOST ALL POWER WHEN PRESSING THE GAS PEDAL. THE CAR NEEDED TO BE PARKED IN A NO PARKING ZONE, DUE TO THE SUDDEN LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408625April 18, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
MY TIRES HAVE BEEN CHECK TWICE AND THEY ARE ALL AT MANUFACTURE PRESSURE PSI AND STILL MY CAR HAS THE TEMPS TIRE SENSOR LIGHT ON WHEN I CONTINUE TO DRIVE THE MALFUNCTION LIGHT COMES ON AND THE EMERGENCY BRAKING SYSTEM STARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408582April 17, 2021
SERVICE BRAKES, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
WHEN I BOUGHT THE CAR MY FRONT COLLISION SENSOR LIGHT WAS ON I HAD TO TAKE IT TO THE DEALERSHIP AND I WAS TOLD IT WAS AFFECTED NOW THERE IS AN ACTIVE RECALL ON MY VEHICLE AND IT'S AFFECTING MY BRAKES MY LIGHTING AND MY SPEED CONTROL BECAUSE I CAN'T BREAK AND THEY HAVE NOT SENT ME A RECALL OR SEND ANY INFORMATION TO ME I FOUND THIS OUT ON MY CARFAX REPORT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11408593April 17, 2021
ENGINE
I WAS DRIVING ON THE HIGHWAY AND NOTICED THAT AS I ACCELERATED, MY RPM WOULD INCREASE BUT MY SPEED-O-METER WOULDN'T. AND IF IT DID MOVE, IT MOVED VERY SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408222April 15, 2021
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 NISSAN SENTRA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO ST. CHARLES NISSAN (5625 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHO DIAGNOSED THE FAILURE AS MOISTURE ENTERING IN THE REAR LAMP CAUSING THE VEHICLE TO INADVERTENTLY DECELERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407961April 13, 2021
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
BOUGHT 2019 NISSAN SENTRA FOR OUR DAUGHTER. AS SHE WAS DRIVING ON THE 405 N AND HAD TO BRAKE ON THE FREEWAY DURING HIGH TRAFFIC TIME, THE WARNING MALFUNCTION LIGHT COMES ON AND 3 INSTRUMENT CLUSTER LIGHT COMES ON: AEB, FRONT COLLISION, AND WARNING LIGHT. TOOK IT TO NISSAN, THEY DIAGNOSE 2 CODES THAT COMES UP IN THE TSB, DTC C1A16 (RADAR BLOCKED) AND DTC C1A12 (LASER BEAM OFF-CENTER) STATING THAT IT IS A SAFETY ISSUE BUT I STILL HAD TO PAY DIAGNOSIS AND THE PART AND LABOR TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407809April 12, 2021
SEAT BELTS
SEAT BELT IS TEARING! DON'T KNOW HOW THIS IS HAPPENING AND WHY BUT IT IS CATCHING INSIDE SOMEWHERE AND FRADED THE SEAT BELT. IT IS NOT TWISTED IN ANYWAY,NOTHING WAS DONE ON OUR END. IT WAS JUST A NORMAL GETTING INTO CAR WENT TO PUT SEAT BELT ON AND IT WAS CAUGHT,AND STARTED FRADING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407505April 11, 2021
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
THE FRONT RADAR (OBSTRUCTION DETECTOR) IS NOT WORKING PROPERLY. THE CAR WILL RANDOMLY BREAK EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF THE CAR. THIS HAPPENED 3 TIMES IN FEBRUARY 2021. EACH TIME I TOOK THE CAR TO THE DEALERSHIP. THEY INITIALLY BRUSHED ME OFF AND BLAMED SNOW, RAIN AND SOOT. I CALLED NISAN CORPORATE OFFICE AND THE TOLD THE DEALERSHIP TO TAKE A LOOK AT THE CAR. THE DEALERSHIP STATED THAT THE DETECTOR WAS CHANGED. HOWEVER, THREE WEEKS LATER IT HAPPENED AGAIN TWICE WITHIN A TWO-WEEK PERIOD. A SUDDEN BREAK, THE DETECTOR WARNING FLASHING AND NO OBSTRUCTION. EACH TIME THIS HAPPENED THE VEHICLE WAS IN MOTION. FORTUNATELY, I WAS DRIVING ON LOCAL ROADS AND I WAS NOT GOING OVER 45 MILES PER HOUR BECAUSE THIS CAN PRESENT A SERIOUS PROBLEM. I CAN BE REAR ENDED. THE CAR LITERALLY CAME TO A SUDDEN STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407393April 10, 2021
ENGINE
I WANT TO BE REIMBURSE FOR HAVING TO PAY TO HAVE MY TRANSMISSION REPLACED. I GOT MY CAR WITH 30 SOMETHING MILES ON IT, BOUGHT IT OFF THE LOT, BECAUSE I WANTED A GOOD CAR THAT WOULDN'T NEED REPAIRS OR BREAK DOWN ON ME. COME TO FIND OUT, NISSAN HAD A KNOWN TRANSMISSION ISSUE ON THEIR CARS AND WAS PAYING FOR SOME REPAIRS BUT BECAUSE MINE WAS A FEW MILES OVER THE "CUT OFF" NUMBER OF MILES, MINE WAS NOT COVERED. I HAD TO PAY 3 THOUSAND + DOLLARS TO HAVE IT FIXED, WHICH I DIDN'T HAVE. I NEEDED TO GET A LOAN TO PAY FOR THE REPAIRS ON A GARBAGE CAR THAT YOU ALL KNEW HAD TRANSMISSION ISSUES AND AGREED TO PAY FOR SOME TRANSMISSIONS BUT BECAUSE MINE WAS A FEW MILES OVER YOUR ALLOWED MILES, YOU DID NOT PAY WHEN YOUR THE MULTI MILLION DOLLAR COMPANY WHO MADE THESE CARS INCORRECTLY!! YOU CAN AFFORD TO PAY FOR MY REPAIRS IF YOU PAID FOR EVERYONE ELSE'S TRANSMISSIONS!! I'M A SINGLE MOTHER OF 6 KIDS WHO DOES NOT HAVE 3 THOUSAND + DOLLARS LAYING AROUND FOR A CAR THAT I THOUGHT WAS A GOOD CAR!!! PLEASE REIMBURSE ME ESPECIALLY DURING THESE HARD TIMES WITH NO MONEY DURING COVID -19. DON'T FORGET YOUR THE MILLIONAIRES WITH DUMB POOR PEOPLE LIKE MYSELF TRYING TO GET AHEAD BY BUYING A CAR OFF THE LOT, THINKING THEY WON'T HAVE ANY CAR ISSUES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407440April 10, 2021
VEHICLE SPEED CONTROL
I PULLED INTO A CHICK-FIL-A DRIVE THRU. THIS FAST FOOD CHAIN HAS EMPLOYEES OUTSIDE THAT COME TO YOUR CAR AND TAKE YOUR ORDER. THE GUY THAT CAME TO ME ASKED ME IF SOMETHING WAS WRONG WITH MY CAR. HE SAID IT SOUNDS LIKE THE ENGINE IS RACING. I DIDN'T RECOGNIZE IT UNTIL HE MENTIONED IT. WHILE I WAS SITTING IN THE LINE WAITING TO PICK UP MY FOOD, I NOTICED THE ENGINE WASN'T RACING AS BAD AS IT HAD BEEN. WHILE I WAS SITTING IN THE DRIVE THRU LINE, THE CAR ACCELERATED AND TOOK OFF. I LOST CONTROL OF THE CAR. I HIT ANOTHER CAR AS THE CAR LEFT THE PARKING LOT AND RAN INTO THEIR FENCE. THE FENCE WAS THERE FOR SAFETY MEASURES, TO KEEP YOU FROM GOING DOWN AN EMBANKMENT. THERE ISN'T A POLICE REPORT. THE POLICE DIDN'T COME BECAUSE IT WAS PRIVATE PROPERTY I CAN PROVIDE INFORMATION, (IF REQUESTED) FROM MY INSURANCE COMPANY. THEY DECLARED THE CAR TOTALED ON 4/9/2021.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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