Nissan Sentra Complaints

5,975 consumer complaints on file.

#11426868July 28, 2021
POWER TRAIN
I purchased a 2012 Nissan Sentra for my daughter for school. Sunday July 25th she was driving on I95 when the vehicle began to lose speed while driving in the middle lanes. She proceeded to pull the vehicle over and turned it off to see if the car needed to cool down. Once started, the car was fine but the car began to lose speed once again. This was ongoing on a Sunday night while she was on here way home from DE into NJ (2hour drive). The vehicle was taken to a mechanic who diagnosed the car as having transmission failure and the car will need a new transmission. This is extremely frustrating and this car should be recalled based on the danger while on the road and continued reported issues with the CV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426751July 28, 2021
EXTERIOR LIGHTING
I took my vehicle for the recall and it has not been fixed and it has been a long time. I was told that it has not yet been shipped yet but order placed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426757July 28, 2021
ENGINE, ELECTRICAL SYSTEM
Car battery has died 3 times since purchase. Dealership says battery is fine. Have only owned the brand new vehicle about 8 weeks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426648July 27, 2021
POWER TRAIN
Continuously Variable transmission (CVT) failure. Specifically the torque converter and valve body. While operating the vehicle, without warning, it goes into safe mode, effectively losing all power. When in the mode, power to the engine stops and power steer and brakes are disabled. The risk of an accident, when this occurs, is extremely high and very dangerous. Especially with a newer driver (17 years old). No warning lights or chimes come on indicating a problem. The vehicle was taken to the Nissan dealership where it was confirmed that it needed a new transmission (99988). Nissan has extended the warranty for the CVT for model years 2003-2010 and for 2013 and later but not 2012 (or 2011). As there were no changes in the transmission for those two years, they are aware of the high risk of failure but appear not to be concerned with the increased risk of injury or death from an accident caused by the transmission going into safe mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426687July 27, 2021
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2005 Nissan Sentra. The contact stated while driving 30-35 mph, the vehicle revved up and accelerated without warning. The contact downshifted to slow the vehicle. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426726July 27, 2021
ENGINE, POWER TRAIN
The transmission in my car kept slipping. I would press the gas to try and get the car to accelerate but it would not. The RPM’s kept jumping back and forth causing the car to stutter. After letting it sit for a while it stuttered all the way home. After making it back my check engine light came on and the car would no longer move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426076July 23, 2021
POWER TRAIN
The contact owns a 2017 Nissan Sentra. The contact stated while driving 70 mph, while depressing on accelerator pedal the vehicle failed to exceed 70 mph. The contact stated no warning light was illuminated. The contact stated on July 22, 2021, while making a left turn, the vehicle failed to accelerate. The contact stated no warning light was illuminated. The contact was able to roll into a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425920July 22, 2021
EXTERIOR LIGHTING
The contact owns a 2019 Nissan Sentra. The contact received notification of NHTSA campaign number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that on one occasion after turning off the vehicle, the vehicle failed to immediately restart. The cause of the failure was not yet determined. Vin tool confirms parts not available. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425700July 20, 2021
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2018 Nissan Sentra. The contact stated while the vehicle was parked, the hood latch independently released without warning and failed to close. The vehicle was taken to the local dealer where the mechanic diagnosed that the hood lever needed to be replaced. The vehicle was not repaired. The vehicle was taken to another local dealer, Green Nissan (4801 Wabash Ave, Springfield, IL 62711) where the vehicle was diagnosed, and the contact was informed that the hood release system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 52,388. The vin was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425388July 19, 2021
POWER TRAIN
CVT Transmission Failure: My son was driving on an Interstate at 75 miles per hour when suddenly the 2012 Nissan Sentra he was driving, suddenly powered down and he was not able to go over 40 miles per hour. No warning lights came on and the only indicator was the vehicle making a knocking sound and jerking around on the highway. This created a very dangerous situation with other traffic going 75 MPH or faster. He pulled onto the shoulder to avoid a wreck and being rear-ended. He called a tow company to take him and the vehicle to the nearest town and to a non-Nissan dealership which was the only option. They did a diagnostic and stated that they thought it was the CVT transmission but recommended we tow to a Nissan dealership. We then had to tow the vehicle over 100 miles back to our hometown and to a Nissan dealership. They ran diagnostics and found that the CVT transmission went out and would need to be replaced. Counting a 100 mile tow, this CVT transmission problem is going to cost my family around $5,000 for repairs. I can't believe that the 2012 Nissan Sentra is not included in the Nissan Extended Warranty for the CVT transmission as it is basically the exact same transmission of the other years that were having the same problem. In researching this problem, I found that hundreds if not thousands of 2012 Nissan Sentra owners were having the same problem. Imagine going 75 MPH on an interstate and suddenly your vehicle drops down to 40 MPH in traffic with traffic behind you. That is a very serious safety risk and I am thankful that my son was able to pull over before getting in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425474July 19, 2021
STEERING
The contact's daughter owned a 2020 Nissan Sentra. The contact stated that while her daughter was driving the vehicle at an unknown rate of speed, she lost control of the vehicle without warning. Her daughter hit a curb which caused the vehicle to flip over. A fellow motorist saw the failure and called the authorities to the scene. The contact's daughter was treated for unknown injuries at the scene. The contact was uncertain if a police report was filed. The vehicle was towed to an independent mechanic where it was destroyed. The dealer was notified of the failure, the manufacturer was not made aware of the failure The contact recently discovered that her daughter's vehicle had been placed under NHTSA Campaign Number: 21V461000(STEERING) which she linked to her daughter failure. The vehicle had been destroyed. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11425132July 16, 2021
EXTERIOR LIGHTING
The contact owns a 2018 Nissan Sentra. The contact received notification of NHTSA campaign number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425136July 16, 2021
AIR BAGS
I had an appointment for 10am I called ahead to confirm the estimated amount of time I was told it would take 2-4 hours. When I arrived they refused to service my vehicle they claimed they we're busy and refused to service my recall and treated me like a nuisance and with little respect. I spoke to the Nissan representative of San Leandro on Marina Blvd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424619July 13, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Purchased car in 2020 and within a couple of weeks of purchase I was thrown on brakes warnings flashing that there was an obstruction. This happened in the middle of traffic and I was almost hit. I returned the car and was told because they could not mimic what happened with me there as nothing wrong. Was I sure that paper or something did not fly into the car. I assured them there was nothing. No resolution.... Again Friday, 7/9/2021 it happened. I was driving at a slow pace because I was in an unfamiliar area, soon to make a right turn. I was the only car on the street, no type objects in or around the street and suddenly my car brakes and lights are flashing. No objects. Once again Sunday, 7/11/2021. Driving and suddenly braking as before. Nothing in sight that could have caused it to brake. No objects, people, no rain....nothing to cause a sudden braking Once again barely missed being hit. There should be a recall for whatever the issue is with the camera. There were no warnings lamps prior to either incident. Only as it is happening does the warning lamps appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424547July 13, 2021
ELECTRICAL SYSTEM
The vehicle inexplicably drained the battery again. Monday July 12, 2021, the vehicle does not start. I take it to the dealer's service center and they tell me there is no problem with the car or the charging system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424475July 12, 2021
POWER TRAIN
The contact owns a 2017 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The vehicle had yet to be serviced or diagnosed for the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424215July 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
It was 108 degree outside at 4:30 pm in the zip code of 89052. At a sloped intersection on a major street I stopped for the light. When the light turned green I tried to accelerate the car, it failed to accelerate, the break did not function, and the steering was difficult. The car stalled. The car started rolling downhill. I was able to turn the car to the next street ~20 yards down the intersection. The street had no slope and no other cars at the time. The car eventually stopped. But that was a dangerous incident and it could be much worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424172July 10, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Suddenly the battery ran out on Tuesday, July 6, 2021, 18 days after I bought the car. The car did not want to start from the beeper. When I got into the car to start it, my battery was completely drained. A roadside service technician starts the car with a battery booster. On the way to the auto dealership shop, the vehicle would not accept cruise control. I arrive at the auto dealership workshop and they verify the unit. And according to them it did not duplicate any of the problems that the vehicle presented. Claiming that the charging system was fine and the battery was fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423947July 8, 2021
POWER TRAIN
When passing someone it will not go over 80 it will shift down, rpms will jump back and forth until it shifts correctly and then it will accelerate. This is an issue for several nissans since 2003 that they will not fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423971July 8, 2021
UNKNOWN OR OTHER
The check engine light came on while on highway. Attempted to put vehicle in reverse in a busy parking lot but it would not shift. Car is a 2014 Nissan Sentra with only 73700 miles. Mechanic says the transmission is stuck in "fail mode". The car shuddered ever since it was purchased. Dealer suspects the transmission pump is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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