Nissan Sentra Complaints (2017)

231 consumer complaints on file.

#11467805June 6, 2022
EXTERIOR LIGHTING
The contact owns a 2017 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461778April 22, 2022
POWER TRAIN
I was with my kids and pregnant fiancé heading to a carnival and I was driving on the highway just fine and got off at my exit. I was a stop sign trying to cross a busy intersection and when I tried to proceed my car wouldn’t go anywhere; my RPMs were climbing but my car wouldn’t get over 20mins causing us to almost get hit. The speed on that street was 45MPH. I have been made aware that CVT transmissions have been a issue especially in Nissans. I took my car to be serviced at Bommarito Nissan dealer and it turned out to be my transmission. My car hasn’t had any issues and has been well maintained these last 4years and this has cost me $5100 a month before my wedding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460149April 8, 2022
UNKNOWN OR OTHER, POWER TRAIN
My car would not accelerate or go forward, stalling, shaking and jerking then completely stop in the middle of traffic in NC . I got side swipe and almost rear ended. I received a card in the mail about this bad CVT transmission but now I’m being told it’s too late to do anything. I expect Nissan to stand behind their product!!! I’m not going to keep making payments on a car I can’t drive and I’m sure not able to afford getting it fix myself nor should I have to. [XXX] Thank for help in solving this problem! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458146March 24, 2022
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 Nissan Sentra. The contact stated that the vehicle failed to start as needed. There were no warning lights illuminated. An unknown alarm engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456618March 14, 2022
EXTERIOR LIGHTING
The contact owns a 2017 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 21V135000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455151March 4, 2022
VEHICLE SPEED CONTROL
Car will switch gears without reason at highway speeds. Car also has trouble accelerating, and revs on uphill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454611March 1, 2022
POWER TRAIN
The transmission has been having problems since 2019 with shift delays and shuttering or jumping that pulses and surges. I’ve taken it to Nissan several times prior to warranty going out but they say they have not been able to reproduce it. Now that the warranty is expired they have been able to reproduce all of my complaints related to the transmission at $6000 price tag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453480February 22, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
i got thiz note couple weeks late you guys dinr warn me its was defective i crashed for this recal reason the lights war having problems when iwas driving and of and on and the emgine started to rev and the saftey to turn steering wheel locked and i crashed veichle turn of while that happen then slamed into side walk and firehidrant frip me over i lost my car becausebof thiz now tjat i got this recal youguys destroid my confort now i panic and lost my car
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11453492February 22, 2022
STEERING, ELECTRICAL SYSTEM
The contact owned a 2017 Nissan Sentra S. The contact stated that while driving at 35 mph, the steering wheel seized and the RPM's increased. The brake pedal was depressed however the contact crashed into a curb and then a fire hydrant causing the vehicle to flip. There was smoke and a burning odor present. The contact was unable to exit the vehicle. A police report was filed and the fire department was present. The contact sustained leg injuries from cracking the front windshield in order to exit the vehicle. The vehicle was towed to a tow yard where it was deemed a total loss. The contact stated that he received an unknown recall notice and felt that it was related to the failure experienced. The manufacturer was not notified of the failure. No further information was available. The failure mileage was 63,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11453304February 21, 2022
EXTERIOR LIGHTING
The front of the stop lamp is not working. The lighting of the lamp stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452340February 17, 2022
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
As I was driving across the railroad tracks, my car just stop. There was no warning or indication that there was a problem, it just stopped and all the lights shut down as well. No brake, head or emergency lights worked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451657February 12, 2022
FUEL/PROPULSION SYSTEM
Over some period of time that I do not remember, months likely, my average fuel mileage started to go down. I started to then notice that I had a faint at first, then stronger, smell of gasoline, after filling up, that would linger for days. It would be inside and outside of my vehicle. I then got a loose fuel cap warning after filling up one day. It wouldn't be immediate but it would come the second time I started my car after filling up. It would keep coming back after each filling up. I just dealt with losing my fuel efficiency and the smell until January 2022, I noticed after a fill up it had actively leaked gasoline. A mechanic looked at my vehicle and says that the gasket at the top of my gas tank was completely flat instead of round and that it was leaking from there and had been for awhile due to the build up off debris he saw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451001February 8, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
On January 29th 2022, we drove the car on the interstate at about 65-70 mph for over two hours when suddenly, the vehicle completely shut off. We were able to navigate safely into the shoulder while the power steering, dashboard, and engine were all completely off. No lights or other errors appeared. We took the car to an auto zone where they checked and cleaned the battery from corrosion. Assuming we were fine, we embarked on the three hour journey home on the same highway the next day. We drove the car for about 45 minutes short distances with no errors. As we got ready to return home, we got on the highway again. About 30 minutes into the drive going the same speed, the car shut down again. No warnings or errors like the last time. We took the car to a Nissan dealership in Monroeville, PA. They held the car for a week doing inspections and say that there are no errors. I'm wary of the safety of the vehicle and nervous to drive a car that unexpectedly shuts down on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449438January 30, 2022
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? - I was involved in a head on collision while driving approximately 30 mph and hit the side of the other vehicle straight on (not at an angle) and the air bags in my 2017 Nissan Sentra did not deploy. The car was undriveable after the accident and was towed to a tow lot. The insurance adjuster said that it was a total loss. When I went to claim my property from the car, the airbags had not yet deployed which was surprising because the fire rescue squad captain warned me to stay out of the front seat because based on the damage to the front of the car, he was shocked that they had not deployed and warned me that the could go off at any moment and cause me further injury. The car was towed to a lot and may or may not be available for inspection - it was released to my insurance company. How was your safety or the safety of others put at risk? - My safety was put at risk because I banged my head on my steering wheel and suffered whiplash and a concussion. Had my daughter been in the vehicle, she would have been injured too. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO The system would not allow me to upload pictures even though there were less than 10 and all were under 5.0 MB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11447856January 18, 2022
POWER TRAIN
After long drive, at highway speeds, transmission starts oscillating between 1k-3k revs and car starts losing power and speed. Can be dangerous as it forces you to drive at slower speeds on highway. Nissan dealership inspected multiple times and said that this is normal for the CVT transmission in these cars. Multiple forums online describe a similar issue with this car. Issue was not fixed even though it is under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447560January 14, 2022
VEHICLE SPEED CONTROL
When on the highway, my 2017 Nissan Sentra will “lag” when going up hills. The RPMs goes crazy up and down and it’s almost like my vehicle might stall out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442595December 3, 2021
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Rpm’s spike up to high levels just to get up to 45/50. I have to let off gas & almost stall out to press gas to try & catch it into higher gear. This happens most the time, but not all. 45/50 but won’t go past 55/60mph, let alone 70-80 on I90/I94. & if it’s really bad then I have to be almost gas to the floor just to maintain any speed once up to 40/45++. Especially higher speeds. & other times O/D kicks in at random times random speeds & then I have to park or EMERGENCY park because reduction of speed won’t stay up, or will not even get to 55/60… I bought this car New March 2017. Maybe 10-20 miles. We had extended warranty. I told them multiple times about the recall & the studdering since a year of owning in 2018. They said they didn’t find anything or that they did the repair. Then during covid we didn’t have funds to have maintenance but about 6 months ago I told them to fix everything do all recalls, do the issues we thought & they agreed & then never did it. Now we aren’t in warranty. We put in 2g of repairs up keep, thought it was low price. But then said ok add in auto start & do the other fluffy stuff. Well… have 9-10 grand left & they wanted to buy it & get us into another 450 car loan. We refused. & repeatedly asked why the recalls & repairs seem to have never been done. & Nissan in crystal lake IL where we have been doing business with for years now claim that the only recall is for the break lights…. & that it’s my fault for doing 60 thousand miles before coming in… during covid… when this has been an issue. Nissan dealership bought, Nissan loan, Nissan warranty. & a solid 6 years at least just to be in a money pit because “no one knows what’s wrong”, it’s the not repairing while I was in warranty telling them the same things. Now I’m not in warranty and they want me to come in to buy a new Nissan from them again, & roll in the remaining balance ☠️ I don’t feel safe with Nissan, let alone hulling my 2 children at/under 4… plus I use that car to work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438997November 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
On several occasions rear brake lights fail to function and car will not start.no warning it just happens on occasion. We understand there is a recall on matter however have not received a recall. Thank you for your time and attention to this matter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438808October 31, 2021
ELECTRICAL SYSTEM
Car caught on fire due to electrical issues
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11437856October 23, 2021
POWER TRAIN, VEHICLE SPEED CONTROL
On Friday October 22, 2021at about 320pm I was driving between the Ca central valley to the San Fernando Valley area over the grapevine. My vehicle began to surge with the rpm's reeving with little to none forward thrust. There were no warning lights, messages, alerts that illuminated. The vehicle seemed to be stuck in a high gear since driving at freeways speeds didn't appear have any issues, however getting up to freeway speed was something else. When I got to my destination in Agoura Hills, I was not able to drive up hill in any forward gear. I will have the vehicle looked at by a certified mechanic or a local dealership. I am aware that there are some Nissan Sentra models have had the same issue and recalls have been made, in reading the cvt recall information I believe my 2017 Sentra has experienced the same issues of the known recall. A search of my VIN only shows the light switch recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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