Nissan Sentra Complaints

5,975 consumer complaints on file.

#11503937January 27, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
To be brief, I had a nissan sentra 2019 leased car from 10/19 to present. About 1 year during its lease (3 year), I noticed that the instrument clock freezes and the other clock on the radio panel/screen does not. I have contacted NIssan company and the dealership that I leased the auto from. NO help at all. I have 6 different videos of this situation on my cell phone. The main reason I am contacting this federal agency is that the last time it happened (01/23), I the control instruments on the steering wheel did not function at all. I will admit I never tried to use the various controls when the clock froze in the past 2 years until by chance I did this past month. This may also involve even the car horn (all in the same area). Thus, all I have been asking is to have AV control ( or whatever else) replaced. HOWEVER, it is a safety problem if it also affects, controls on steering wheel area (cruise control, instrument panel , radio , horn etc.) Once car is turned off the system reboots and even thing works, it does not matter about the temperature, speed, time duration of travel, day or night. I know there have been problems with this model as stated on google. As one can see when the instrument displays are not working there can and will be problems including safety. NOTE: I have contacted NIssan customer service dept. After many calls, Nissan did send me an extended warranty for the electical. problem is the company does not honor the warranty. So what good is any warranty if it is never honored!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503942January 27, 2023
POWER TRAIN, AIR BAGS
The contact owns a 2013 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power and stalled. During the failure, the check engine and air bags warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503869January 26, 2023
POWER TRAIN
While driving down the road power to the accelerator was lost thus making it so I had to roll down the road the the closes driveway and pull over and when I tried to get my vehicle in reverse my vehicle wouldn’t move after it was placed in reverse the engine would rev up but my vehicle wouldn’t move at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503911January 26, 2023
UNKNOWN OR OTHER
This particular year make and model has been known to have transmission issues. Has this been resolved and/or covered by Nissan. The transmission currently is making a very loud whining sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503577January 25, 2023
ENGINE
transmission problems that don't show up on diagnostic.. it shows up as air sensor problem. That could cost a lot of money if you listen to it...by keep trying to fix the air sensor that has no problem so you will go to auto machines and dealership and they don't know why and keep tell you to fix this or that. The real problem is the transmission. the system fails by not tell you the real problem and have a malfunctioned transmission with the the wiring inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503579January 25, 2023
STEERING, SUSPENSION
The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 MPH, the vehicle lost power steering functionality without warning, causing the steering wheel to become stiff. The vehicle then crashed into another vehicle. No one was injured. A police report was filed. The vehicle was towed to the dealer and the mechanic stated that the axle had fractured causing the failure. the axle was replaced; however, the failure reoccurred. The manufacturer was not contacted. The approximate failure mileage was 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502758January 20, 2023
POWER TRAIN
While my husband was driving, the vehicle suddenly lost power. He was almost hit by the vehicle that was behind him. He was able to nurse it to the side of the road. There were no warning lights or any other indicators that there was something wrong. We called AAA and had it towed to the nearest independent service dealer. We were told that the transmission was gone. It only had 88,000 miles on it. It has not been reviewed by anyone else at this time. The repair bill is for almost as much as what we owe on the loan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502545January 19, 2023
AIR BAGS
Passenger air bag turn off after being replaced from recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502677January 19, 2023
ENGINE
The contact’s husband owns a 2012 Nissan Sentra. The contact stated that while her son was driving at an undisclosed speed, the vehicle started to smoke at an unknown location of the vehicle and caught fire. No warning lights were illuminated. No injuries were sustained. No medical attention was required. The local authorities were notified, and the fire department was notified and extinguished the fire. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11502678January 19, 2023
ENGINE
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11502677*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11502133January 17, 2023
UNKNOWN OR OTHER
Car radio cuts on when the car is not running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501980January 16, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES
Pressing on the gas pedal would not accelerate the car. This was intermittent. With cruise control set, the car would no longer maintain the set speed. Both of these occurred repeatedly and while going different speeds. This lasted for 2+ weeks until the dealer was able to find the defect. Nothing was recorded on the car's error messages. The dealership was unable to find the cause and eventually called Nissan's engineering department at corporate. They were aware of the issue in other vehicles that would also stop accelerating and provided a possible solution to the Nissan dealership. The dealer charged us to replace a "brake switch" which was randomly triggering a braking event even though the brake pedal was not touched or engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501743January 14, 2023
POWER TRAIN, VISIBILITY/WIPER
The transmission just went out while I was driving. I tried accelerating and my car was not accelerating and now it is not going into gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501568January 13, 2023
POWER TRAIN
The contact owns a 2013 Nissan Sentra. The contact stated while driving at various speeds the transmission inadvertently shifted from drive(D) to neutral(N), causing the vehicle to decelerate. The contact stated that occasionally the transmission randomly shifted from drive(D) to reverse(R) causing the vehicle to change direction. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The VIN was not available. The failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501603January 13, 2023
POWER TRAIN
My 2015 Nissan Sentra with 86,603 miles, was taken to the dealership service department on 12/26/22, because of faulty acceleration, rpms will rise but vehicle will not accelerate properly and hesitates to go, especially on the highway, causing a serious potential for an accident and crash. There were no warning lamps or messages ever displayed in the vehicle. A technician also drove the vehicle and confirmed the faulty acceleration. The service department scanned the vehicle and found NO codes present. I was notified by the service department that an update was available and I was charged $410.00 for the update. With this update, they found a stored code P17F3. I was told that the CVT transmission was shot and needed replaced. I was quoted $5,500.00 and told that this transmission was not under any type of warranty due to mileage and date. I have found multiple articles concerning Nissan extending the warranty on some of the CVT transmissions, as well as Class Action lawsuits against Nissan on the CVT transmissions, and would like to find out how I can be added to the lawsuit. I also contacted Nissan Headquarters and they did agree to a 50/50 split.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501712January 13, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We purchased the vehicle around December of 2021, around July of 2022 the vehicle started stalling while driving; at first it started at slow speeds driving in the neighborhood, then started happening about 4-5 times a week. Essentially, you could be driving at forward speeds of 10-50 mph, and the car would stall, intermittently a message would appear on the display with a warning sign and “Vehicle Stalled Stop Safely”. However, with each stall the warning may or may not appear. Then this started occurring at highway speeds up to 75 mph, with same intermittent warning. At time of stall you lose all power, steering gets stiff, and pressing accelerator does nothing. The warning only appears after the stall, so at that point you have lost power to the engine. We took the vehicle into Reed Nissan for service, they stated diagnostics showed no errors, we cannot help. Upon another stall, we took it to Universal Nissan, same comment, no diagnostic codes, so they cannot help, they did keep the car for the day to do an extended check, but said they found nothing. On the way home, the car stalled again. We contacted Nissan Consumer Affairs and we are still waiting to hear from Nissan. This vehicle is NOT safe, and will potentially cause an accident resulting in serious injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501199January 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
The contact owns a 2018 Nissan Sentra. The contact stated that while driving approximately 35 - 40 MPH and approaching a stop going uphill, there was an abnormal beeping sound coming from the vehicle. The vehicle lost motive power and stalled. The automatic emergency braking (AEB) malfunction warning light was illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed to take the vehicle to the dealer for assistance. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 61,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501325January 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2016 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. The emergency braking system malfunction message was displayed. The dealer was made aware of the failure and informed the contact that she needed to pay for the diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501154January 10, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
on acceleration to 60 mph or more noted moments of jerky/hesitation as if shifting gears- evaluation by dealership x2- they noted the same thing....could not fix the problem was told to bring back once engine light comes on or sensor code is generated in their computer system which checks the transmission. Awareness that this is a transmission problem. a month later car fails to increase speed to 50mph going up a small incline...driving over a mountainous pass.....then as got to a straightaway it had to shift down to 20-30 mph due to weather conditions and traffic- then the RPM keep wavering would not be steady at this lower mph....then within 10 miles of this....intown at stop lights RPM would acelerate at complete stop and then it didn't want to move- was able to get up to 10 mph yet could not get through the intersection without the traffic light turning red before I could make it through happen multiple times...once it did this I had to drive with my hazard lights on to warn other drivers......such a safety hazard... let it sit for 2 days then. I was able to drive it 25 miles with the RPM constantly wavering between 1.5 and 3 with the cruise set at 60mph....check engine light came .....towed 100 miles. Now at the car dealer/manufacturer for replacement of the CVT Transmission ....this could have been avoided if 1 month earlier the CVT could have been replaced....5 year old car with less than 100k......it is an automatic car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500661January 8, 2023
SUSPENSION, VEHICLE SPEED CONTROL, ENGINE
My car was hesitant to start i called the recalls line and i let the nissan lot know that my car had recall on the break switch which is connected to my gears, i never received a notice informing me about this issue so when i let the lot know they told me nothing was wrong, after driving it again it wouldnt start i took it to the lot and they said its my transmission and break switch battery ect. I am requesting that my car get repair for free for recall service i dont feel i should have to pay $8000 for service repair more then one nissan sentra has had transmission problems in the last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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