Nissan Sentra Complaints

5,975 consumer complaints on file.

#10759576August 26, 2015
SERVICE BRAKES
BRAKES STARTED MAKING A VERY LOUD NOISE.-DEALER CONTINUOUSLY DENIED HEARING ANYTHING WHEN THEY CLAIMED THEY TEST DROVE THE VEHICLE. *AFTER SEVERAL COMPLAINTS TO THE DEALER THEY RESURFACED THE ROTORS TO CORRECT THE ISSUE, BUT ISSUE PERSISTED *NOISE FROM BRAKES GOT LOUDER- THEY FINALLY AGREED TO GO IN THE CAR WITH ME AND CONCLUDED THEY DID HEAR THE NOISE-CLAIMED IT WAS THE REAR BRAKES WHICH THEY CLAIMED THEY REPLACED *NOISE PERSISTED,MORE RETURN VISITS- THEY WENT BACK TO STATING THEY DIDN'T HEAR THE SOUND WHEN THEY TEST DROVE IT. AT ONE POINT, THE SERVICE MANAGER ACTUALLY STATED I WAS CAUSING THE ISSUE. THAT I HAD TO TRY TO "BRAKE HARDER" AND "SLAM ON THE BRAKE" ONCE IN A WHILE TO "BREAK THE GLAZING" ON THE ROTORS? THEN HE SAID THEY WOULD NOT DO ANY MORE REPAIRS ON THE BRAKES, BECAUSE NOTHING IS WRONG WITH THEM AND SAID I SHOULD CONTACT NISSAN CONSUMER AFFAIRS. *THEY SET UP AN APPOINTMENT WITH A "DTS" , THEIR TECHNICAL EXPERT, TO MEET ME AT THE SAME DEALER. *THE SERVICE DEPARTMENT HAD ONE OF THEIR MECHANICS DRIVE WITH ME WHILE THEY WAITED FOR THE DTS GUY TO COME BACK TO THE DEALERSHIP. MECHANIC WAS IN THE CAR WITH ME FOR MAYBE A MINUTE OR SO AND HEARD THE SOUND AS SOON AS I PRESSED THE BRAKE AND HE DETERMINED ISSUE WAS THE FRONT BRAKES. *DEALER SAID THEY WOULD ONLY LUBE THE FRONT BRAKES TO MAKE THE SOUND STOP. I WAS NOT HAPPY WITH THIS AND NOW THEY SAY THEY ARE GOING TO NOW RESURFACE THE FRONT ROTORS AND CHANGE THE BRAKE PADS. I EXPLAINED TO THEM THAT I AM AFRAID THIS IS NOT GOING TO RESOLVE THE ISSUE AND WAS TOLD THAT'S ALL THEY ARE DOING ABOUT IT. SO AFTER MONTHS AND MONTHS OF BACK AND FORTH THEY DON'T EVEN SEEM TO BE CONCERNED ON COMPLETELY CORRECTING THE ISSUE. I AM BECOMING MORE AND MORE CONCERNED FOR MY SAFETY AND WANT TO MAKE SURE MY CAR IS NOT GOING TO PLACE ME AND MY CHILDREN IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759316August 25, 2015
AIR BAGS
THE CAR WAS HIT IN THE DRIVER AND REAR DOOR AT APPROXIMATELY 40MILES PER HOUR. THE SIDE AIRBAG WAS TOO FORCEFUL CAUSING SERIOUS INJURY TO EYE AND BURNS MARK. WE FEEL THE AIRBAG WAS MORE HARM THAN GOOD, AT THE POINT OF ALMOST LOSING EYESIGHT IN ONE EYE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10758690August 23, 2015
UNKNOWN OR OTHER
REAR WINDOW DEFROSTER DEFECTED AND SHATTERED WINDOW WHILE AT A RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758692August 23, 2015
UNKNOWN OR OTHER
TURNED ON REAR DEFOSTER TO DEFROST WINDOW. ABOUT 10 MIN LATER I WAS SITTING AT RED LIGHT WHEN MY REAR WINDOW SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749726August 19, 2015
ENGINE, ELECTRICAL SYSTEM
WHEN DRIVING AT 25 MPH CAR SUDDENLY SHUT OFF. TAKEN TO MECHANIC INFORMED IT IS A FAILURE IN THE CRANKSHAFT POSITION SENSOR. I WAS INFORMED BY NISSAN MY VIN IS NOT INCLUDED IN THE RECALL AS I HAVE A 1.8 L ENGINE AND NOT THE 2.5 L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748160August 12, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE VEHICLE STALLED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V4770000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ECM BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747861August 11, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 NISSAN SENTRA. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ENGINE SEIZED. THE VEHICLE WAS MERGED TO THE NEAREST PARKING LOT, WHERE IT WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE CRANK SHAFT SENSOR FAILED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 07V527000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747497August 10, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 40 MPH ATTEMPTING TO STOP AT A TRAFFIC LIGHT, THE BRAKE SYSTEM FAILED TO RESPOND. THE CONTACT SWITCHED LANES TO AVOID STRIKING THE PRECEDING VEHICLE AND WAS REAR ENDED BY ANOTHER VEHICLE, WHICH PUSHED THE CONTACT'S VEHICLE INTO ONCOMING TRAFFIC. THE VEHICLE HAD TO BE TOWED TO A BODY SHOP. THE VEHICLE WAS PICKED UP AFTER ONE MONTH AND DRIVEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746336August 10, 2015
AIR BAGS
2005 NISSAN SENTRA. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOTICE ISSUES RECALL # 15V287000. *SMD THE CONSUMER STATED TWO YEARS HE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10747275August 9, 2015
UNKNOWN OR OTHER
THE DEFROSTER IN BACK WINDOW CAUSED MY WINDOW TO SHATTER. EVIDENCE SHOWS THE DEFROSTER IN THREE DIFFERENT SPOTS WAS MELTED OR GOT TO HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747196August 8, 2015
ENGINE
THIS IS IN REFERENCE TO NISSAN SERVICE BULLETIN NTB05-052A. I PURCHASED A 2006 NISSAN SENTRA 1.8S AUGUST 26, 2006. THE SUMMER OF 2007 I STARTED EXPERIENCING THE "LONG ENGINE CRANK TIME BEFORE START" ISSUE, AND HAVE EXPERIENCED THIS ISSUE EVERY SUMMER SINCE (BUT ONLY DURING THE SUMMER). I CURRENTLY HAVE APPROXIMATELY 54,000 MILES ON MY NISSAN AND JUST RECENTLY LEARNED ABOUT THE SERVICE BULLETIN THAT WAS PUT OUT SEPTEMBER 8, 2006. I DON'T UNDERSTAND WHY I WAS NEVER NOTIFIED ABOUT THIS BULLETIN ADVISING ME OF WHAT TO DO, EVEN AFTER INQUIRES OF MY ISSUE AT THE NISSAN DEALERSHIP. NISSAN NO LONGER SELLS THE REPAIR KIT (WHICH I'M LEARNING WASN'T A GUARANTEE FIX) AND I WOULD PROBABLY HAVE TO BUY A WHOLE NEW FUEL PUMP (THAT NISSAN HAS SUPPOSEDLY REDESIGNED). THERE IS NOTHING WRONG WITH THE FUEL PUMP ITSELF, BUT RATHER A "FAULTY" PART INSIDE OF THE FUEL PUMP. NISSAN SHOULD BE RESPONSIBLE FOR REPLACING "FAULTY" PARTS AND ALSO KEEPING THOSE PARTS AVAILABLE AS LONG AS THAT PARTICULAR YEAR, MAKE, AND MODEL VEHICLE ARE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746951August 7, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V136000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746693August 6, 2015
STEERING
WE OWN A NISSAN SENTRA 2012. I WAS DRIVING MY CAR TO THE MECHANIC IN ORDER TO DO AN OIL CHANGE. FIVE BLOCKS BEFORE ENTERING THE MECHANIC SHOP, I HEARD A STRONG METALLIC NOISE ON THE LEFT BOTTOM PART OF MY CAR. I ASKED THE MECHANIC TO CHECK SUCH NOISE. HE TOLD ME THAT IT WAS THE ELECTRIC RACK AND PINION UNIT. IT WAS BROKEN. ACCORDING TO HIM IT IS VERY RARE THAT THIS PART OF THE CAR COULD BE BROKEN IN A 2012 CAR. SINCE HE WARNED ME THAT COULD HAVE BEEN DANGEROUS TO DRIVE THE CAR IN THAT CONDITION?A SERIOUS ACCIDENT COULD HAVE OCCURRED, FOR WHEN IT HAPPENS BOTH FRONT WHEELS WILL ROLL IN DIFFERENT DIRECTIONS?I ORDERED HIM TO FIX THE PROBLEM. IT COST ME $ 730. SEEKING SOME EXPLANATION AND SOME COMPENSATORY HELP, I WAS TO THE NISSAN DEALERSHIP FROM WHICH WE BOUGHT THE CAR AND TALKED WITH THE MANAGER?MR. ROURKE. THE DEALERSHIP IS: NISSAN CENTRAL?1919 CENTRAL AVE. YONKERS NY, 10710. HE TOLD ME THAT MY WARRANTY HAS EXPIRED AND THAT HE COULD NOT BE SURE OF THE INCIDENT SINCE I DIDN'T BRING THE CAR INTO HIS PLACE. ALSO, HE TOLD ME THAT IF I HAVE ALWAYS BROUGHT MY CAR INTO HIS PLACE TO MAKE MAINTENANCE AND REPAIRS, MAYBE I COULD HAVE SAVED MUCH MONEY OR MAYBE NISSAN COULD HAVE DONE IT FREE. THEREFORE, WE WOULD ASK YOU TO CONSIDER SEEKING OR SEARCHING POSSIBLE EVIDENCES TO RECALL THIS CAR OR TO WARN NISSAN SENTRA 2012 OWNERS OF POSSIBLE DEFECTIVE PROBLEM WITH THE STEERING SYSTEM OF THIS CAR. ALSO, I WOULD LIKE TO KNOW IF I HAVE THE RIGHT TO ASK NISSAN U.S.A. TO HELP ME TO PAY MY BILL. THE MECHANIC SHOP IS: L. & S AUTO REPAIRS, INC., YONKERS NY., AND WE HAVE THE OFFICIAL INVOICE OF THE JOB. THANKING YOU FOR YOUR TIME AND COLLABORATION, WE REMAIN. UPDATED10/27/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746502August 5, 2015
SERVICE BRAKES
TL* THE CONTACT RENTED A 2015 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKING VACUUM ASSIST ENGAGED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746033August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT CLUSTER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED MANUALLY IN ORDER TO RESTART. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744490July 28, 2015
ENGINE, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING TO WORK ON THE FREEWAY GOING ABOUT 60MPH WHEN ALL OF A SUDDEN MY 2006 NISSAN SENTRA ( SE 1.8) GAVE A SMALL JERK AND THE RPMS REDUCED DRASTICALLY. I ALSO BEGAN TO LOSE MY STEERING AND NO MATTER HOW HARD I PRESSED THE GAS PEDAL THE CAR WOULDN'T ACCELERATE. I WAS ABLE TO MAKE IT TO THE SHOULDER, I TURNED OFF THE CAR AND AFTER A FEW MINUTES IT WAS FINE. THEN LATER THAT NIGHT AS I WAS SITTING WITH THE ENGINE AT AN IDLE, THE CAR SUDDENLY DIED BUT IT DID STARTED BACK UP. I DECIDED TO TAKE IT TO MY MECHANIC AND IT DIED 2 OR 3 TIMES WHILE I WAS DRIVING IT. THE MECHANIC COULDN'T FIND ANYTHING WRONG. MY CHECK ENGINE LIGHT NEVER CAME ON AND THE CAR DIDN'T THROW A CODE. I BROUGHT THE CAR HOME AND PARKED IT BECAUSE I DO NOT FEELING SAFE DRIVING IT. TONIGHT I SAT IN THE CAR AND TURNED IT ON TO SEE IF IT WOULD START. IT DID START BUT EVERY SECOND OR SO THERE WAS AN LOUD CLICK FROM THE ENGINE AFTER WHICH THE CAR WOULD GIVE A SIZEABLE SHUDDER. ALSO THE RPMS REV'D WHEN I PUT THE CAR IN NEUTRAL OR PARK. THEY WOULD DIP WHEN THE CAR WAS IN DRIVE OR REVERSE. I SEE ON THE WEB THERE IS A RECALL FOR THE CAMSHAFT AND CRANKSHAFT POSITION SENSOR. I HAVEN'T CALLED NISSAN YET BUT AFTER READING OTHER COMPLAINTS ON THIS WEBSITE I HAVE NO HOPE THEY WILL HONOR THE RECALL AS MY VIN ISN'T INCLUDED. I HOPE SOMEONE AT THE NHTSA FORCES AN EXPANDED RECALL. IT ISN'T RIGHT THAT THOSE OF US HAVING PROBLEMS HAVE TO PAY FOR A KNOWN PROBLEM. IN ADDITION, MY CAR IS NOW SITTING BECAUSE I'M SCARED OF DRIVING IT JUST TO HAVE IT DIE, CAUSING ME TO LOSE STEERING AND POSSIBLY BRAKES. I WILL LET MY MECHANIC KNOW ABOUT THE RECALL TO SEE IF IN THE END, MY CAR IS ALSO ONE OF THOSE UNLUCKY ONES THAT HAVE THE SAME ISSUE BUT DON'T FALL UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743957July 27, 2015
UNKNOWN OR OTHER
WHEN COMING TO A COMPLETE STOP AND ACCELARATING LESS THAN 1/4 MILE AFTER STOPPING THE VEHICLE LOST POWER AND I HAD TO QUICKLY PULL TO THE SIDE OF THE ROAD. I TURNED THE VEHICLE OFF AFTER STOPPING AND TRIED TO START AGAIN, AND IT JUST TURNED OVER BUT WOULDN'T STAY STARTED. AFTER ABOUT 3 MINUTES I TURNED THE AC OFF AND TRIED TO START THE VEHICLE AGAIN AND IT STARTED. NOW I AM AFRAID THAT THIS WILL HAPPEN AGAIN AND I HAVE LOST CONFIDENCE IN IT'S SAFETY. MY USED CAR WARRANTY HAS EXPIRED AND I AM NOT ABLE TO HAVE THE CAR CHECKED. IT'S BEEN ABOUT A WEEK NOW AND I HAVE NOT HAD IT HAPPEN AGAIN. HOWEVER, NOW THE LOW TIRE PRESSURE LIGHT HAS COME ON AND I WILL HAVE TO HAVE THAT CHECKED. I HEARD THAT THESE PROBLEMS HAS HAPPENED OTHER 2012 NISSAN SENTRAS, BUT THERE IS NO RECALLED AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743684July 27, 2015
POWER TRAIN, ELECTRICAL SYSTEM
I OWN A 2006 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 35 MPH AND WHEN I WAS WAITING AT A TRAFFIC LIGHT THE GEAR SHIFTED FROM DRIVE TO NEUTRAL AFTER I SLIGHTLY BUMPED AGAINST THE GEAR SHIFT WITH MY ARM. WHEN I CHECKED TO CONFIRM THAT IT COULD BE MOVED WITHOUT ENGAGING THE BUTTON ON THE SIDE OF THE GEAR SHIFT I WAS ABLE TO SHIFT FROM ONE GEAR TO ANOTHER WITHOUT ENGAGING THE BUTTON. IT APPEARED THAT THE VEHICLES GEAR SHIFT WAS ONLY DESIGNED TO CHANGE GEARS WHEN THE BUTTON ON THE SIDE OF THE GEAR SHIFT WAS ENGAGED. THAT IS A SAFETY ISSUE AND THE POTENTIAL FOR A CRASH IF THE GEAR SHIFT CAN EASILY BE WITHOUT ENGAGING THE BUTTON THAT WAS INTENDED FOR THAT FUNCTION. THE 5-CD DISC PLAYER HAS ALSO STOPPED FUNCTIONING TO THE POINT WHERE I AM UNABLE TO REMOVE THE CDS THAT ARE LODGED INSIDE THE PLAYER. I CAN ONLY ASSUME THAT THEY HAVE MELTED INSIDE AND THAT IS THE POTENTIAL FOR A FIRE. I HAVE NOT NOTIFIED THE DEALER OR MANUFACTURER OF THESE FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743386July 24, 2015
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE LOST ACCELERATION AND STALLED. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER OF THE HIGHWAY AND CHECKED THE OIL LEVEL. THE OIL WAS APPROXIMATELY TWO QUARTS LOW. AFTER TWENTY MINUTES, THE VEHICLE STARTED AGAIN AND THE FAILURE RECURRED THE CONTACT HAD TO CALL A TOW TRUCK TO BRING THE VEHICLE TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE PRE-CATALYST WAS DAMAGED AND CLOGGED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 03V084000 (ENGINE AND ENGINE COOLING) A FEW YEARS BACK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736075July 23, 2015
POWER TRAIN, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE TPMS WARNING LIGHT KEPT ILLUMINATING INTERMITTENTLY. THE CONTACT CONSTANTLY HAD TO CHECK THE TIRE PRESSURE. ALTHOUGH THE DEALER RESET THE CODE, THE FAILURE RECURRED FOR LONGER THAN SIX WEEKS. THE CONTACT STATED THAT AT LEAST THREE OR MORE TIMES, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD THE SECOND TIME THE FAILURE RECURRED, BUT THERE WAS A STRONG HESITATION AS IF THE VEHICLE MAY STALL AGAIN. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED SEVERAL TIMES. THE DEALER REPLACED THE TRANSMISSION THREE TIMES AND INDICATED THAT IT NEEDED TO BE REPLACED A FOURTH TIME. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY RECURR INTERMITTENTLY EVEN IF THE TRANSMISSION WAS REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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