Nissan Sentra Complaints
5,975 consumer complaints on file.
- #11163798December 28, 2018POWER TRAIN
TRANSMISSION DIED AFTER 25K MILES, AND NOW THE "NEW" ONE DIED AT 75K. IT ALWAYS HAD PROBLEMS: DELAYED ACCELERATION, GRINDING WHEN COASTING DOWNHILL, AND SLIPPING GEARS WHILE ACCELERATING. IT THEN STARTED STALLING OUT WHEN GOING THROUGH INTERSECTIONS IN TOWN FROM A FULL STOP, AND REALLY STARTED TO DIE ON CHRISTMAS WHEN WE WERE ON THE HIGHWAY (IT BECAME UNSAFE SO WE HAD TO PULL OVER AND GO HOME ON BACK ROADS). THE DEALERSHIP NOW HAS IT AND CLAIMS NOTHING IS WRONG WITH IT ALTHOUGH IT CAN BARELY DRIVE. NISSAN CORPORATE WANTS US TO SPEND HUNDREDS OR THOUSANDS ON A COMPLETE "TEARDOWN" DIAGNOSIS BEFORE THEY WILL CONSIDER IF THEY'LL COVER ANY OF IT. THE CAR IS ONLY FIVE YEARS OLD, IT NEEDS ITS 3RD TRANSMISSION, AND IT ISN'T EVEN WORTH THE AMOUNT IT WILL TAKE TO DIAGNOSE AND REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11163869December 28, 2018AIR BAGS
SUV DRIVER HIT OUR SENTRA FROM BEHIND WHILE STATIONARY; WE WERE THE LAST CAR IN THE LINE OF THE RIGHT LANE OF TRAFFIC AND WE WERE AT A DEAD STOP. WE WERE HIT VERY HARD FROM BEHIND AND WE SLAMMED INTO THE SUV IN FRONT OF US. DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY FOR EITHER DRIVER OR PASSENGER DURING THIS COLLISION. THERE WAS SIGNIFICANT STRUCTURAL DAMAGE AND THE VEHICLE WAS CONSIDERED TOTALED. MY PARTNER WHO WAS THE PASSENGER SUFFERED A CONCUSSION DUE TO THIS COLLISION, OUR CHILD WAS THANKFULLY UNHARMED IN A SEAT WITH A 5 POINT RESTRAINT. *DSY
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11162681December 20, 2018UNKNOWN OR OTHER
MY COMPLAINT SEEMS TO BE THE SAME AS EVERYONE ELSE WITH THIS VEHICLE....A FAULTY TRANSMISSION! I JUST DON'T UNDERSTAND HOW NISSAN ISN'T REPLACING THEIR FAULTY EQUIPMENT! OF COURSE AS WE ARE JUST OUT OF THE WARRANTY, IT IS NOT THEIR PROBLEM! MY HUSBAND WAS DRIVING THE CAR ON THE HIGHWAY AND HAD TO GET OFF SINCE THE CAR WOULD NO LONGER ACCELERATE OVER 40MPH. THE RMP GAUGE WOULD GO BUT THE CAR WOULDN'T! IT IS VERY DISAPPOINTING TO KNOW THAT NISSAN ISN'T BEING HELD MORE ACCOUNTABLE FOR SUCH A MASSIVE ERROR IN THEIR MANUFACTURING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162774December 20, 2018POWER TRAIN
VEHICLE HAS 68,000 MILES. RECENTLY NOTICED THE CAR SLIPPING AND TRYING TO GET IN 4TH GEAR. IT ALSO MAKES A WHINING NOISE WHEN IN DRIVE AND PARK.. WHEN IN NEUTRAL NOISE GOES AWAY. FROM WHAT I READ AND TALKED WITH TRANSMISSION SPECIALIST. CVT TRANSMISSIONS ARE NOT MECHANICALLY SOUND AND FAIL PREMATURELY. EVEN WHEN YOU SERVICE THE TRANSMISSION AT 30K AND 65K WITH NEW CVT FLUID. PRESENTLY MY CAR IS BEING INSPECTED BY AAMCO. I DO NOT TRUST NISSAN DEALERSHIPS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162538December 19, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN SENTRA. WHILE DRIVING 65 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO NISSAN SOUTH MORROW (LOCATED AT 6889 JONESBORO ROAD, MORROW, GA 30260) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL DAMAGE TO THE CONTINUOUSLY VARIABLE TRANSMISSION. THE VEHICLE WAS REPAIRED BY AAMCO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162605December 19, 2018AIR BAGS
I BOUGHT THIS CAR WITH 56,000 NOW IT HAS 96,000, IT HAS CVT TRANSMISSION, THE STEP MOTOR IS NO LONGER USEFUL; AFTER HAVING RUN ONLY 40,000 MILES IS NOT FAIR !!!! I KNOW MANY PEOPLE WHO HAVE HAD THE SAME PROBLEM WITH THIS TYPE OF CAR, THE FACTORY SHOULD FIX IT AT NO COST TO THE CONSUMER, I STILL OWE THE BANK .. $ 7,000 AND THE REPAIR COSTS ME $ 4,000. YOU THINK IT'S FAIR TO PAY SO MUCH MONEY, WHEN I'M SURE THIS IS A FACTORY DEFECT ????
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162246December 18, 2018SERVICE BRAKES, VEHICLE SPEED CONTROL
FRONT RADAR SYSTEM TURNS OFF AND THEN RESETS FOR NO APPARENT REASON. DASH MESSAGE IS 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION'. IT IS TIED INTO THE AUTOMATIC EMERGENCY BRAKING SYSTEM AND INTELLIGENT CRUISE CONTROL. HAPPENS WHEN VEHICLE IS IN MOTION ON VARIED ROADWAYS. THERE IS NO OBSTRUCTION. *DT CONSUMER STATED HE IS CANCELLING REQUEST.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161988December 17, 2018ELECTRONIC STABILITY CONTROL (ESC)
TIMING AND ELECTRICAL, THROTTLE CLUTCH CONTROL PROBLEMS. TRANSMISSION RELATED ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162005December 17, 2018SUSPENSION
WAS TOWED IN AND THE LF BALL JOINT IS RUSTED AND FELL APART. THE STUD AND NUT ARE STILL ATTACHED TO THE KNUCKLE AND THE BALL PULLED OUT OF THE SOCKET. THIS ALLOWED THE SUSPENSION OF DROP THAT CORNER OF THE CAR DOWN AND PULL THE CV AXLE OUT OF THE TRANSMISSION. JUST PULLING OUT FROM HOME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162084December 17, 2018POWER TRAIN
CAR IS LESS THEN 100K MILES TRANSMISSION COMPLETELY STOPS WORKING LEAVING US STRANDED IN THE MIDDLE OF ON COMING TRAFFIC DURING A TURN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161827December 16, 2018POWER TRAIN
CAR STARTED JERKING SO TOOK IT IN TO GET SERVICE , A TRANSMISSION SERVICE WAS DONE BUT MECHANIC MADE US AWARE THAT THIS WAS A COMMON PROBLEM WITH THE NISSAN SENTRA FROM 2013-2016 AND THAT NISSAN HAVE NOT DONE NOTHING YET . CAR IS GETTING WORST AND I DON'T HAVE THE MONEY TO REPLACE A 4K TRANSMISSION AS I AM A FULL TIME STUDENT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161860December 16, 2018SERVICE BRAKES, ENGINE, STEERING
I HAD THE SAME PROBLEMS WHEN IT WAS ONLY 20K MILES { 2 YEARS WITH WARRANTY}. THEY DIDN'T FIX THE PROBLEM AND I WAS NOT HAPPY. ON 3RD YEAR (BEFORE 3 YEARS OR 36 MONTHS EXPIRATION DATE), I SENT IT TO NISSAN DEALERSHIP TO INSPECT AND THEY COULD NOT FIND ANY ISSUE (NO ACTION OR ANYTHING BEEN FIXED). IT KEEP HAPPENING AND I HAD TO SEND IT BACK AGAIN TO RECHECK WHEN IT WAS 50K. AND NOW IT'S 80K MILES AND THE CAR IS NOT SAFE TO DRIVE. I KEEP CALLING NISSAN DEALERSHIP AND ASKING FOR ADVICES. THEY CAN NOT HELP ME OR FIX IT. I WAS ALMOST GOT HIT FEW TIMES WHEN I DROVE THIS NISSAN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161360December 14, 2018ELECTRICAL SYSTEM
ON MY RADIO, IT ALSO HAS GPS & BACKUP CAMERA AT LEAST ONCE A WEEK IT TURNS OFF WHILE I AM DRIVING THEN A FEW MINUTES LATER IT TURNS BACK ON AND THE RADIO GOES FULL BLAST. I AM ASSUMING THIS IS AN ELECTRICAL ISSUE. IT DID IT AGAIN 12/13/18. I AM WORRIED THAT THE ELECTRICAL FOR THE WHOLE CAR IS GOING TO SHUT OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161383December 14, 2018ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT IT WAS TIME TO REPLACE THE BATTERY. THE MECHANIC REPLACED THE BATTERY AND, THREE HOURS LATER, THE VEHICLE STALLED AND HAD TO BE TOWED TO THE MECHANIC. THE VEHICLE WAS LATER TAKEN TO AN UNKNOWN DEALER WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V579000 (ELECTRICAL SYSTEM). THE DEALER ALSO STATED THAT THE BATTERY TERMINAL AND COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161275December 13, 2018POWER TRAIN
OUR CVT TRANSMISSION JUST LET GO ON A 2014 SENTRA SR WITH 89,000. IT WAS SLIPPING, BUCKING AND STALLING THE CAR. TOWED IT TO THE DEALER SAID THE COST WOULD BE $2200 TO REPLACE THE VALVE BODY AND A EXHAUST TIMING SOLENOID. IF THAT DIDN'T FIX IT, (I WOULD HAVE TO PAY $2200) IT WOULD NEED A NEW TRANSMISSION WHICH WOULD COST ABOUT $4300. I CALLED NISSAN CORPORATE BUT THEY WERE OF NO HELP. THEY SAID IT IS OUT OF WARRANTY. THEY DIDN'T EVEN OFFER TO PAY 50%. I HAVE SEEN A LOT OF PROBLEMS WITH THE CVT TRANSMISSION SOMETHING NEEDS TO BE DONE. THIS IS OUR 5TH NISSAN. NEVER WILL I BUY A NISSAN VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161190December 13, 2018UNKNOWN OR OTHER
WE BOUGHT OUR DAUGHTER A NEW 2013 NISSAN SENTRA. IT WAS SERVICED REGULARLY AT OUR NISSAN DEALER. ON OCTOBER 18TH, MY DAUGHTER WAS DRIVING HOME FROM A FRIEND'S HOUSE ON LOCAL STREETS. SHE SMELLED FUEL, THE CONTROLS ON THE DASHBOARD WENT HAYWIRE AND ALL SYSTEMS ON THE CAR STARTED SHUTTING DOWN. SHE PULLED THE CAR OVER, PUT HER EMERGENCY BRAKES ON, TURNED THE CAR OFF AND GOT AWAY FROM THE CAR. SHE WATCHED AS HER CAR WENT ON FIRE. WE NOTIFIED NISSAN AND THEY TOLD US THAT BECAUSE THEY FOUND NO MANUFACTURING DEFECTS, THERE WAS NOTHING MORE THEY COULD DO. HOW DOES A 5 YEAR, WELL MAINTAINED, 48,000 MILE CAR JUST SET FIRE WITH NO WARNING? HOW WAS THIS VEHICLE NOT PART OF THE MARCH 2013 RECALL? HOW CAN NISSAN NOT STAND BEHIND THEIR PRODUCTS? MOST IMPORTANTLY, HOW CAN THEY NOT GIVE US AN ANSWER TO WHY MY DAUGHTER'S CAR SET ON FIRE? IS THIS USUAL? IS THE LIFE EXPECTANCY OF A CAR ONLY 5 YEARS NOW? ARE THESE CAR MANUFACTURER'S NOT BEING HELD TO ANY STANDARDS? DO I HAVE TO BE CONCERNED WITH MY OTHER 2 CHILDREN'S NISSAN CARS? MY SON'S CAR IS A 2013 NISSAN ALTIMA BOUGHT AT THE SAME TIME WE BOUGHT THE 2013 NISSAN SENTRA. OUR OTHER CAR IS A 2014 NISSAN SENTRA (ALSO MANUFACTURED AT THE SAME PLANT AS THE OTHER NISSAN SENTRA, A YEAR LATER). WE PURCHASED IT USED TWO MONTHS AGO FROM OUR LOCAL DEALER AND ALREADY HAD THE TRANSMISSION REPLACED. HOW COME THESE MANUFACTURER'S ARE GETTING AWAY WITH PUTTING OUT FAULTY PRODUCTS AND NOT BEING HELD ACCOUNTABLE WHEN THERE'S A PROBLEM WITH THE CAR? BESIDES NOT HAVING A CAR FOR 8 WEEKS, MY DAUGHTER SUFFERS FROM ANXIETY WHEN SHE'S IN A CAR AND HAS NIGHTMARES ABOUT BEING IN A BURNING CAR. THIS IS SO TOTALLY UNACCEPTABLE. I CONTACT SOMEONE AT THE NHTSA WHEN IT FIRST HAPPENED AND THEY TOLD ME TO GET IN TOUCH WITH NISSAN. HERE WE ARE 9 WEEKS LATER AND NOT SURE WHAT TO DO NEXT. CAN YOU PLEASE GIVE ME SOME ADVICE? [XXX]. THANKYOU. *DT*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11160938December 12, 2018POWER TRAIN
THE TRANSMISSION NEEDS TO BE REPLACED AT ALMOST 114K ON A 3 YEAR OLD VEHICLE. WAS TOLD IT CANT BE FIXED OR SEALED BECAUSE OF THE CVT TECHNOLOGY THAT PREVENTS REPAIRS. COSTS ABOUT $4K TO REPLACE THE TRANSMISSION. WHY CAN'T THE TRANSMISSION BE REPAIRED? WHY ISN'T THE 120K POWERTRAIN COVERAGE AUTOMATIC IF YOU STAND BEHIND YOUR PRODUCT AND BRAND?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161036December 12, 2018POWER TRAIN
THE VEHICLE WILL BE STUCK IN PARK WHEN BEING PUT IN REVERSE. WHEN GOING DOWN THE INTERSTATE. IT WOULD GO FROM 70MPH TO 0 MPH ALL OF SUDDEN. ALMOST CAUSED AN 18 WHEELER TO REAR END THE CAR BECAUSE OF THE INSTANT DROP IN SPEED. THE RPM NEEDLE JUMPS UP AND DOWN. THE CAR BEGAN SLOWING DOWN IN SECOND GEAR AND THEN JUMP INTO GEAR AND TAKE OFF. IF YOU CAN GET THE CAR INTO FIFTH GEAR IT WILL SLOW DOWN AGAIN THEN JERK INTO GEAR AND TAKE OFF. ALMOST REAR ENDED 3 PEOPLE JUST TRYING TO GET HOME. THERE ARE RECALLS FOR CVT TRANSMISSIONS IN THAT YEAR MAKE AND MODEL BUT WHEN YOU TYPE IN THE VIN NUMBER IN THERE ARE NO RECALLS. DO NOT KNOW HOW DECIDING WHICH MODELS DESERVE A RECALL AND WHICH DON'T? I FEEL THAT ALMOST BE SMASHED IN THE REAR SHOULD BE CONSIDERED SERIOUS ENOUGH FOR A RECALLL. I WILL NOT RECOMMEND ANYONE BUYING A 2013 NISSAN SENTRA. IT OCCURRED TRYING TO PUT THE CAR IN REVERSE, DRIVE, ON THE HIGHWAY, IN CITY STREET AND PARKING LOTS TRYING TO PARK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161043December 12, 2018SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I PURCHASE 2019 NISSAN SENTRA ON 11/6/2019 WITH 15 MILES AT NISSAN OF MUSKOGEE. SINCE PURCHASE THE AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM DEACTIVATES AND SHOWS A WARNING ON THE DASHBOARD 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' A CRASH ICON ALSO ON DASHBOARD AT ALL TIMES. NO CRUISE CONTROL. THE CAR IS OUT OF BALANCE. THE SENSOR COMES ON AT ALL TIME WETHER OR NOT THERE ARE OTHER VEHICLE NEAR THE CAR. THE DEALERSHIP AND SERVICE DEPARTMENT ALLEGES THAT I AM THE ONLY ONE WITH THIS PROBLEM AND THE PARTS NOT AVAILABLE. I BROUGHT IT IN TO SERVICE. THE DEALERSHIP SERVICE BARELY LOOK AT THE CAR NOR CHECK CODES. THE BALANCE IS WORSE. THIS IS CAUSE BY A FAULTY DEFECTIVE RADAR SENSOR IN THE FRONT GRILL. SERVICE IS NOW WAITING FOR PARTS THAT NISSAN CAN'T GET ANYWHERE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11160700December 11, 2018AIR BAGS
AIRBAG LIGHT IS ALWAYS ON WHETHER ITS IN PARK OR I'M DRIVING IT EVEN WHEN SEATBELT IS BEING USED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0