Nissan Rogue Complaints

7,429 consumer complaints on file.

#11189976March 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
'LEASE STARTED IN 08/17 (CAR HAS AN AUTO SENOR (AS)) '11/11/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. THE SHOP SCANNED THE SYSTEM, SAID THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '12/06/17: BROUGHT MY CAR TO THE SERVICE CENTER, AS ACTIVATED WITH NO CARS AROUND. 'THE SHOP SCANNED THE SYSTEM, SAID THAT THERE WAS A RADAR STAIN. THEY CLEARED THE SYSTEM AND GAVE IT BACK '08/17/2018: BROUGHT MY CAR TO THE SERVICE CENTER, THERE WAS A RECALL FOR THE AS PART. THEY REPLACED THE SENOR AND REPROGRAMED THE SYSTEM, CAR WAS GIVEN BACK '01/14/19: AS ACTIVATED WITH NO CARS AROUND IT, INFORMED THE DEALERSHIP AND THEY SAID CONTACT CORPORATE. CALLED CONSUMER AFFAIRS AND ASSIGNED A CASE MANAGER (CM) '01/15/19: EXPLAINED MY SITUATION TO THE CM AND SHE EXPLAINED THE PROCESS. SHE INFORMED ME I WOULD HEAR BACK IN 10 DAYS IF NISSAN WOULD BUY BACK MY CAR OR PUT ME IN ANOTHER CAR. THE SERVICE CENTER MANAGER DROVE MY CAR, TO DUPLICATE THE ISSUE BUT DIDN'T '01/18/19: CM CALLED AND INFORMED ME I SHOULD HEAR SOMETHING BY 01/23/19 '01/23/19 :CM CALLED AND INFORMED ME THAT I WILL HEAR SOMETHING BY MONDAY '01/28/19: CM CALLED AND INFORMED ME THAT NISSAN WON'T BUY THE CAR BACK OR PUT ME IN ANOTHER CAR. I WAS INFORMED THAT A CORPORATE TECHNICIAN WOULD COME ON 02/07/19 TO INSPECT THE CAR. I ASKED TO SPEAK TO A MANAGER ON 01/29/2019, MY CM MANAGERS CALLED AND INFORMED ME THAT THERE IS NOTHING THEY CAN DO AND I CAN CALL THE BBB '02/07/219:TECHNICIAN CALLED TO GET A SPECIFIC LOCATION OF THE INCIDENT, TO TRY TO REENACT '02/11/19: CM INFORMED ME THE TECHNICIAN WAS UNABLE TO REENACT THE INCIDENT AND THEY WOULDN'T BE ABLE TO MAKE REPAIRS TO THE CAR '03/07/19: AS ACTIVATED AND NO CARS WERE AROUND IT ' CALLED THE DEALERSHIP AND BROUGHT MY CAR TO THE SERVICE CENTER ON 03/12/19. INFORMED THAT THEY COULDN'T DO ANYTHING AND TO HANDLE WITH CORPORATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189705March 18, 2019
UNKNOWN OR OTHER
REVERSE SEEMS TO GET STUCK IN NEUTRAL,WONT REVERSE,HAD TO GO FORWARD AND REVERSE AGAIN.ALSO SINCE PURCHASE OF CAR RADIO BACK UP FREEZES. DEALER JUST SAYS RECORD ISSUE .NOT REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187374March 17, 2019
FORWARD COLLISION AVOIDANCE
WHILE DRIVING DOWN A STRAIGHT SUBURBAN ROAD AT APPROXIMATELY 40 MPH, THE CAR BEEPS SEVERAL TIMES AND COMES TO A SUDDEN AND HARSH STOP WITH THE BRAKE PEDAL FULLY DEPRESSED. CAR BEHIND ALMOST SLAMMED INTO THE CAR. NO OBSTRUCTION ON ROAD, CLEAR WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187254March 16, 2019
POWER TRAIN
WHEN DRIVING AT HIGHWAY SPEEDS THE CAR SUDDENLY LOSES POWER. MY DAUGHTER IS THE PRIMARY DRIVER IS THE VEHICLE AND HAS HAD THIS HAPPEN SEVERAL TIMES. NOW THE DEALER SAYS THE TRANSMISSION IS FINE BUT I'D CHARGING $1400 TO REPLACE THE TRANSMISSION COOLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187024March 15, 2019
AIR BAGS
TAKATA RECALL THE AIR BAG DEVICE SIGNAL KEEP BLINKING THIS "TAKATA AIR BAG IS WHAT"S HAPPENING TO MY CAR AS WELL. THIS IS SAID TO BE VERY DANGEROUS. I NEED TO BE SAFE WHILE DRIVING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187040March 15, 2019
ENGINE
WHEN NOT MOVING MY RPM IS AT 1, WHEN GOING OVER 70 MPH MY RPM IS BETWEEN 4-5, RUNNING VERY HIGH.M AND WILL NOT DOWNSHIFT. CAR IS VERY LOUD DUE TO RPMS RUNNING VERY HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187111March 15, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE COMPUTER IS CORRUPTED AND COULD BE POSSIBLY HACKED, SYSTEM SENSORS ALL BEEN REPLACED EXCEPT AMBIENT AIR PRESSURE. CODES FOR O2 SENSORS AND MAP COME IN WHILE CATALYST CONVERTER IS STILL GOOD. HACKING OF THE COMPUTER COULD TAKE PLACE THROUGH THAT OF THE XM RADIO PART FOR A PATHWAY OF SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186722March 14, 2019
POWER TRAIN, UNKNOWN OR OTHER
AS THE CAR PICKS UP SPPED IT LOOSES POWER .YOU CAN ONLY GO 20 MILES AN HOUR OR LESS. IF YOU LET THE CAR COOL DOWN IT WILL PICK UP SPEED BUT 15 MINUTES LATER THE SAME THING CONTINUES TO OCCURE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186828March 14, 2019
POWER TRAIN
NISSAN INSTALLED DEFECTIVE CVT TRANSMISSIONS IN SEVERAL VEHICLES BETWEEN 2010-2016. MY 2012 NISSAN ROGUE IS INCLUDED IN THAT. I AM NOW BEING TOLD THAT I NEED A NEW TRANSMISSION, AND NISSAN IS REFUSING TO REPLACE. IT. MY VEHICLE STARTS FINE, BUT THE TRANSMISSION HAS FAILED. AFTER LOOKING ONLINE, I'VE FOUND NUMEROUS OTHER COMPLAINTS OF THE SAME ISSUE, AND I FEEL THERE NEEDS TO BE A FURTHER INVESTIGATION, AND RECALL ON THIS CVT TRANSMISSION. THE VEHICLE STARTS, BUT WHEN YOU TRY AND ACCELERATE, THE RPMS GO UP, BUT NOTHING HAPPENS, THEN IT WILL SCREECH AND LURCH FORWARD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHO CONFIRMED THAT IT WAS A PROBLEM WITH THE TRANSMISSION. THE SALESPERSON AT THE DEALERSHIP ADVISED ME THAT NISSAN WAS AWARE OF THE PROBLEM WITH THE OLDER CVT TRANSMISSIONS, AND HAVE FIXED IT IN THE NEW 2019 MODELS. THIS IS A SERIOUS SAFETY ISSUE, AS MY TRANSMISSION FAILED IN THE MIDDLE OF TRAFFIC, WITH NO WARNING. PLEASE SEE ATTACHED LINKS FOR SEVERAL OTHER COMPLAINTS, AND CLASS ACTION LAWSUITS, INVOLVING NISSAN'S CVT TRANSMISSION. HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/NISSAN-TRANSMISSION-CVT-CLASS-ACTION-LAWSUIT.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/NISSAN-SENTRA-TRANSMISSION-LAWSUIT-CVT.SHTML HTTPS://WWW.BING.COM/VIDEOS/SEARCH?Q=NISSAN+CVT+TRANSMISSION+RECALL&VIEW=DETAIL&MID=9601AD52E8942082ED5E9601AD52E8942082ED5E&FORM=VIRE HTTPS://WWW.BING.COM/VIDEOS/SEARCH?Q=NISSAN+CVT+TRANSMISSION+RECALL&&VIEW=DETAIL&MID=7CA24C6681D6CB4D8E857CA24C6681D6CB4D8E85&&FORM=VDRVRV HTTPS://WWW.BING.COM/VIDEOS/SEARCH?Q=NISSAN+CVT+TRANSMISSION+RECALL&&VIEW=DETAIL&MID=F6F3872811235235F1DCF6F3872811235235F1DC&&FORM=VDRVRV INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186903March 14, 2019
FORWARD COLLISION AVOIDANCE
WHILE THE VEHICLE WAS IN MOTION ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS THE AUTOMATIC EMERGENCY BRAKE (AEB) HAS ACTIVATED WHEN THERE WASN'T ANY TRAFFIC OR OBSTACLES PRESENT. AT ONE TIME ON THE HIGHWAY IT ALMOST CAUSED AN ACCIDENT DUE TO SUDDEN AND ABRUPT UNNEEDED BRAKING SLOWING THE CAR UNEXPECTEDLY NEARLY CAUSING CARS BEHIND ME TO RUN INTO ME. THIS VEHICLE BEHAVIOR HAS OCCURRED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186934March 14, 2019
FORWARD COLLISION AVOIDANCE
2016 NISSAN ROGUE SL AWD FORWARD EMERGENCY BREAKING SYSTEM GIVES WARNING WHEN THERE IS NOTHING IN FRONT OF THE VEHICLE. THIS HAPPENS SPORADICALLY, DAY OR NIGHT, WET OR DRY ATMOSPHERE, AND AT MULTIPLE LOCATIONS (STRAIGHT STRETCHS OF HIGHWAY, 4 WAY INTERSECTIONS, STOPLIGHTS, RAILROAD CROSSINGS, BRIDGES/OVERPASSES). IT HAS BEEN TAKEN TO MY LOCAL NISSAN DEALERSHIP WHERE I PURCHASED THE VEHICLE MULTIPLE TIMES AS WELL AS ANOTHER LOCAL NISSAN DEALERSHIP EXPRESSING THIS ISSUE. I HAVE BEEN TOLD THAT MY SENSOR WAS BAD SO IT WAS REPLACED AND THE CODES WERE ERASED FROM THE SYSTEM. THIS ISSUE STILL HAPPENS AFTER THAT REPAIR. I HAVE BEEN TOLD BY SERVICE ADVISORS THAT IT'S BECAUSE THE SENSOR IS DIRTY OR IT'S SOMETHING THAT JUST HAPPENS. I HAVE CONTACTED NISSAN CONSUMER REPAIR WHO STATE THEY ARE WILLING TO WORK WITH ME BUT THEY ONLY KEEP MY CAR FOR A FEW HOURS OR A DAY AND HAVE A TECHNICIAN DRIVE IT TO DUPLICATE THE ISSUE WITH NO SUCCESS. I HAVE BEEN TOLD THAT IF THEY CANNOT DUPLICATE THE ISSUE THEN THERE IS NO REPAIR FOR IT. I UNDERSTANDT THAT BUT, I AM SCARED THAT IT IS GOING TO ACTUALLY ACTIVATE WHILE I AM TRAVELING TO AND FROM WORK ON MAJOR HIGHWAYS AT HIGH RATES OF SPEED. MY "I THOUGHT IT WAS SAFE BASED OF SAFETY FEATURES VEHICLE" DOES NOT FEEL SO SAFE ANYMORE. I WILL NOT LET ANYONE RIDE IN THE VEHICLE ME OUT OF FEAR THAT I MAY CAUSE THEM HARM WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186337March 13, 2019
SERVICE BRAKES, SEATS, SUSPENSION
IF THIS FEEDBACK GOES TO MAIN CORPORATE I WILL BE GLAD TO SHARE MY EXPERIENCE.I HAVE BEEN TRYING TO GET A BETTER SERVICE FROM NISSAN. BOUGHT MY NEW NISSAN 2017 ON DECEMBER 29TH 2017 AND I HAVE BEEN TO THE SERVICE DEPARTMENT SEVERAL TIME IN 2018 AND 2019 AND FOR A PROOF YOU GUYS CAN ACCESS THE REPAIR LOG. EVERY TIME THEY HAVE BEEN CHANGING PARTS AND I FEEL THAT THIS CAR IS HAS RECALL OR THEY HAVE SOLD ME THE WORST DEFECTIVE ONE. AFTER TALKING TO WARRANTY DEPARTMENT AS IT HAS BEEN 14000 MILES SERVICE DUE, REQUESTED THEM ALSO TO PROVIDE APPRAISAL. IT WAS DEVASTATING AND UPSETTING ON TALKING TO THE SALES DIRECTOR HE HAS APPRAISED MY CAR $17000 , AS I HAVE PAID $31000 LESS THAN 15K MILES ASKED HIM HOW COME THAT UPSETTING PRICE. HE TOLD ME THATS WHAT THEY CAN OFFER. LEARNED LESSON THAT NISSAN CARS ARE THE WORST AND THEY HAVE NO VALUE EVEN THOUGH THE CAR IS BRAND NEW LESS THAN A YEAR MODEL. NEVER EVER RECOMMEND TO ANYONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185720March 11, 2019
UNKNOWN OR OTHER
WHEN I AM DRIVING ON HIGHWAY OR FREEWAY THE SPEED IS DECREASING LITTLE BY LITTLE I AM REALLY SCARED BECAUSE IT IS A RISKY SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185839March 11, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
THE 2013 NISSAN ROGUE WAS STATIONARY IN A PARKING LOT AND CAUGHT ON FIRE A FEW MINUTES AFTER THE ENGINE WAS TURNED OFF. THE VEHICLE ONLY HAD ABOUT 77,000 MILES ON IT WHEN THIS HAPPENED. THE VEHICLE WAS LOOKED AT BY AN ENGINEERING COMPANY AND SUGGESTED THAT THE FIRE WAS CAUSED IN THE ENGINE AREA.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11185883March 11, 2019
VEHICLE SPEED CONTROL
I WAS DRIVING ON A CITY STREET DURING A CLEAR DAY AT APPROXIMATELY 9AM. THE VEHICAL WAS GOING 40MPH WHEN THE FRONT COLLISION SENSOR ACTIVATED THE EMERGENCY BRAKING SYSTEM. THERE WERE NO CARS OR OBSTACLES AROUND THE VEHICLE. I WAS TRAVELING IN A STRAIGHT LINE. THE CAR SUDDENLY STOPPED. AFTER STOPPING, THE VEHICLE RETURNED TO NORMAL OPERATION AND THE COLLISION WARNING CLEARED. I HAVE SCHEDULED SERVICE TO ADDRESS MY CONCERNS WITH THE FRONT RADAR SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185890March 11, 2019
FORWARD COLLISION AVOIDANCE
THE AUTOMATIC EMERGENCY BRAKE SYSTEM ENGAGES WHEN THERE IS A CLEAR ROAD AND NO OBSTRUCTIONS IN FRONT OF OR AROUND THE VEHICLE WHATSOEVER. THE MOST RECENT INCIDENT HAPPENED WHILE THE CAR WAS IN MOTION ON A HIGHWAY GOING 45-50 MPH - THE AEB SYSTEM DEPLOYED AND THE CAR FULLY ENGAGED THE BRAKES IN AN ATTEMPT TO STOP. THIS WAS ON AN OPEN ROAD WITH NO OTHER VEHICLES OR OBSTRUCTIONS IN THE ROAD OR EVEN IN MY DIRECT LINE OF SIGHT. THERE ARE MANY OTHERS WHO SEEM TO HAVE REPORTED THIS ISSUE TO THEIR DEALER'S SERVICE DEPT. AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE SENSORS. I LIVE WHERE ICE IS COMMON - HAD THIS HAPPENED EVEN TRAVELING AT A SLOWER PACE IN BAD ROAD CONDITIONS, I COULD HAVE SPUN OUT, SLID INTO OTHER TRAFFIC, INTO THE DITCH, ETC. THIS IS AN EXTREMELY DANGEROUS SITUATION...IT'S A REAR-END COLLISION OR EVEN WORSE ACCIDENT JUST WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185965March 11, 2019
UNKNOWN OR OTHER
SUNROOF TEMPERED GLASS EXPLODED WHILE AT A STOP LIGHT, NOTHING ABOVE ME BUT BLUE SKIES. THIS APPEARS TO BE A DEFECT OF SOME KIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186016March 11, 2019
UNKNOWN OR OTHER
MY NISSAN ROGUE TAIL GATE AND WINDOW ARE LEAKING AND MY CAR NOW IS SOURED, MILDEWED, AND SMELLS LIKE SOMETHING HAS DIED. I NEED THIS TO BE FIXED PLEASE, IT IS STARTING TO MAKE ME SICK WHEN I HAVE TO GO ANYWHERE. IT SEEMS TO GET WORSE DAY BY DAY AND IT DOESN'T MATTER IF IT IS MOVING OR SITTING STILL. FROM WHAT I CAN TELL IT HAS BEEN HAPPENING SINCE I FIRST BOUGHT IT, NOV. 2016, BUT IT HAS BEEN CONSTANTLY RAINING SO IT HASN'T HAD THE CHANCE TO DRY. I BELIEVE THIS IS WHY IT IS JUST NOW STARTING TO SMELL SO BAD. PLEASE HELP WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185713March 10, 2019
POWER TRAIN
NISSAN WAS WELL AWARE THAT THE CVT TRANSMISSION ON MY 2011 NISSAN ROGUE WAS EVENTUALLY GOING TO GIVE OUT. WHY ONLY RECALL SOME VEHICLES WHEN CLEARLY MY TRUCK IS PART OF THAT RECALL. I'M A SINGLE MOTHER OF 2 KIDS. I WORK HARD AND NEED MY CAR FOR WORK. I HAVE ONE YEAR LEFT TO PAY ON MY TRUCK AND NOW I'M STUCK PAYING FOR A CAR I CAN'T DRIVE. MY TRANSMISSION BLEW WHILE I WAS DRIVING ON THE HIGHWAY WHICH ALMOST COST ME MY LIFE. NISSAN SHOULD BE RESPONSIBLE FOR THE COST TO FIX MY TRUCK. I WILL NEVER BUY ANOTHER NISSAN CAR AND I WILL TELL ANYONE WHO LISTENS HOW CRUEL THIS COMPANY IS. BEWARE AND STAY AWAY FROM ANY VEHICLE THAT HAVE THE CVT TRANSMISSION. I WILL BE REPORTING THIS TO THE BETTER BUSINESS BUREAU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185558March 9, 2019
ENGINE
TRAVELING TO ARIZONA OVER THE MOUNTAIN HILL, ALL OF A SUDDEN CAR LOSS POWER. MY RPM STAYS BELOW 3 WITH GAS PEDAL ALL THE DOWN THE FLOOR AND MY ENGINE LIGHT TURNED ON. PULLED OVER AND SAT 30 MINUTES. WAS ABLE TO DRIVE THE CAR TO THE NEAREST SHOP AND PULLED THE ENGINE LIGHT CODE TO P0744.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Rogue