Nissan Quest Complaints

2,121 consumer complaints on file.

#11422204June 24, 2021
SUSPENSION:SUBFRAME/MOUNTING BRACKET, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STRUCTURE
The contact owns a 2008 Nissan Quest. The contact stated while having routine maintenance by an independent mechanic, she was informed that the frame was rotten and had several holes. Additionally, the control arms were loose and the vehicle was unsafe to drive. The contact stated while driving the steering wheel was shaking and was unable to accelerate over 40 mph. The accelerator pedal was depressed and traveled to the floorboard. The contact stated the check engine, traction control,ABS, brake light and slip warning indicator lights were illuminated. The vehicle was taken to another independent mechanic who confirmed that the subframe needed to be replaced the vehicle was repaired. The vehicle was taken to the first mechanic who informed that the subframe was not replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415732May 9, 2021
AIR BAGS, STEERING, SUSPENSION
ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414719May 1, 2021
STRUCTURE:BODY
IN 2019 OUR PAINT STARTED PEALING OFF IN CHUNKS. I CAN RUB MY HAND A CROSS THE PAINT AND IT WILL FALL OFF. WHEN I WASH MY VEHICLE EVEN MORE PAINT WILL COME OFF. THERE ARE NUMEROUS SPOTS ON MY VEHICLE WHERE THE METAL IS EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405784March 31, 2021
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 45 MPH, THE SUBFRAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER WALSER NISSAN WAYZATA (15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) AND MADE THE DEALER AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404205March 22, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS TRAVELING ON THE HIGHWAY AT NIGHT WITH MY DAUGHTER AND MY TWO GRANDKIDS. WHEN I NOTICED THAT THE CAR STARTED TO STOP AND THEN GOT OFF THE HIGHWAY AND CAME TO A STOPLIGHT THE CAR COMPLETELY SHUT DOWN. EVERYTHING COMPLETELY WENT OFF THE CAR WOULD NOT START, THE ELECTRICAL SYSTEM ALSO WENT DOWN THERE WAS NO POWER ANYWHERE IN THE VEHICLE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AND REPORTED THE ISSUE. THEY ADVISED ME TO TAKE IT INTO THE NISSAN DEALER AND HAVE IT DIAGNOSED. WHILE AT THE NISSAN DEALER THE REPAIRMAN THERE WERE THREE INFORMED ME THAT THERE HAD BEEN A CVT MALFUNCTIONING ISSUE WITH THIS TYPE OF VEHICLE. DURING THE TIME THAT I WAS AT NISSAN HAVING MY VEHICLE DIAGNOSE, THERE WERE TWO OTHER SAME MAKE AND MODEL OF MY VEHICLE THERE FOR THE SAME REASON. AND UNFORTUNATELY FOR ME THIS HAS BEEN AN ONGOING ISSUE AND NISSAN WAS AWARE OF IT. WHEN THIS VEHICLE WAS MANUFACTURED THEY HAD SEVERAL CVT ISSUES. AT ONE POINT THEY PUT OUT A NOTICE TO ALL OF THOSE AFFECTED FOR THE RECON. ONCE THEY REALIZE THE NUMBER OF COMPLAINTS THEY INTERN REMOVED THE NOTICE FROM THE ONLINE. AND DECIDED TO HANDLE IT ON A CASE BY CASE, WHICH NOW THEY ARE NOT REPAIRING BECAUSE THEY'RE MAKING IT A DECISION OF THEIR OWN AND NOT AS A RECALL. I'VE BEEN HAVING THIS ISSUE FOR THE LAST TWO YEARS I WOULD LIKE NISSAN TO TAKE OWNERSHIP OF THE MALFUNCTIONING CVT THAT THEY PLACED IN THESE VEHICLES. I HAVE DONE MY RESEARCH AND CAME ACROSS MULTIPLE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE THAT PEOPLE HAVE POSTED ONLINE AND NISSAN NEEDS TO TAKE RESPONSIBILITY FOR A FAULTY PART THAT THEY PLACED IN THESE VEHICLES. THIS IS ALSO A SAFETY ISSUE, BECAUSE HAD MY VEHICLE COMPLETELY SHUT DOWN ON THE HIGHWAY AS IT DID WHEN I CAME TO A STOP LIGHT SOMETHING MAJORLY COULD HAVE HAPPENED TO BOTH MYSELF AND MY DAUGHTER AND MY GRANDKIDS WE MAY NOT STILL BE ALIVE TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403948March 19, 2021
FUEL/PROPULSION SYSTEM
WHEN THE VAN HAS 1/4 OR LESS OF GAS AND IS ON AN SLIGHT INCLINE. THE VAN WILL NOT START ONLY WILL START AGAIN WHEN YOU PUT IN 5 GALLONS OF GAS. I HAVE DROVE THIS VAN LIKE THIS FOR ALMOST A YEAR MAKING SURE IT IS HALF TO FULL TANK OF GAS. NOW I AM HAVING PROBLEMS EVEN WITH THE TANK FULL GOING UP INCLINES WANTING TO STALL EVEN WITH THE GAS PETAL PUSHED ITS NOT SENDING THE SIGNAL TO THE FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403340March 16, 2021
UNKNOWN OR OTHER
FRONT SUN ROOF EXPLODED, SHOWERING GLASS OVER THE ROOF. DRIVING ON A SMOOTH CITY STREET AT 35 MPH. NO OTHER VEHICLE OR PERSON IN THE VICINITY, AND NOTHING OVERHEAD. TEMPERATURE NEAR FREEZING AND SPITTING SNOW. THE LOCAL NISSAN DEALER ACCEPTS NO RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402888March 14, 2021
POWER TRAIN
MY TRANSMISSION WILL NOT GO INTO DRIVE,ITS WILL REVERSE GREAT BUT WILL NOT MOVE IN DRIVE OR LOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402558March 12, 2021
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWN A 2011 NISSAN QUEST. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY AT A TRAFFIC LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE THE VEHICLE AND 20 MINUTES LATER EXPERIENCED THE FAILURE WHILE DRIVING UPHILL. THE CONTACT CALLED NISSAN OF SALEM (2755 MISSION ST SE, SALEM, OR 97302, (503) 581-3849) AND ABC NISSAN (1300 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 682-4468) AND THE DEALERS WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399017March 3, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHEN DRIVING DOWN THE ROAD MY VAN WILL START JERKING LIKE IT'S NOT GETTING ENOUGH FUEL. I HAD IT CHECKED OUT AND THE MECHANIC COULD FIND NOTHING WRONG WITH IT. WE DRIVE AROUND AND IT WOULDN'T ACT UP. SINCE THEN, I'VE NOTICED IT DOES WHEN WHEN USING THE WINDSHIELD WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397804February 24, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN QUEST. THE CONTACT STATED WHILE DRIVING 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD ATTEMPT TO STOP BUT CONTINUED MOVING FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396915February 19, 2021
ELECTRICAL SYSTEM, ENGINE
CRANK POSITION SENSOR WON'T START AFTER SITTING STATIONARY AFTER IT RAN AND STOPPED ITS INTERMEDIATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396062February 13, 2021
POWER TRAIN
I AM HAVING A PROBLEM ON THE CVT TRANSMISSION OF MY 2012 NISSAN QUEST. IT'S BECOMING TOO DANGEROUS TO DRIVE BECAUSE IT'S KEEP ON JERKING WHEN I'M DRIVING IT IN THE STREET THAT IS WAY I DON'T DRIVE IT IN THE FREEWAY BECAUSE IT'S TOO DANGEROUS AND LATELY IT SPEED UP THAT I ALMOST GET AN ACCIDENT. FIRST IT WON'T RUN WHENEVER I STOP AT STOP SIGN AND/OR STOP LIGHT, WHEN I PRESS THE ACCELERATOR IT WON'T RUN LIKE IT NORMALLY DO AND THEN ALL OF THE SUDDEN IT WILL SPEED UP THAT I ALMOST GET IN AN ACCIDENT. I WANT THE NISSAN MANUFACTURER TO RECALL MY QUEST AND FIX MY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390508January 28, 2021
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
AIRBAG LIGHT COMES ON AS SOON AS CAR IS IN IGNITION AND STAY WHEN CAR IS STATIC. THE LIGHT STAYS ON EVEN IN MOTION. THE DEALER FIXED THIS ISSUE AND ANOTHER LIGHT CAME ON. I AM BEEN TOLD TO PAY ANOTHER 3000 DOLLARS TO FIX THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387551January 11, 2021
STRUCTURE:BODY
2013PEARL WHITE NISSAN QUEST WAS PURCHASED NEW. PAINT IS PEELING OFF ON THE HOOD AND REAR LIFT DOOR SHOWING PRIMED OR METAL SURFACE. VEHICLE WAS STATIONARY DURING THIS PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387302January 9, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE LCD SCREEN ON THE DASH DOOR KEEPS ACTING CRAZY LIKE SCRAMBLING AND IT HAS NOW JUST GONE COMPLETELY BLACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386890January 7, 2021
POWER TRAIN
WE WERE DRIVING ON THE HIGHWAY AND THE TRANSMISSION FELT LIKE THE VAN WAS JERKING EVERY TIME THE GAS WAS PRESSED. THIS WAS EVEN HAPPENING THE DAY PRIOR WHEN DRIVING ON THE HIGHWAY. AT ONE POINT THE RPM WOULD GO START GOING HIGH WHEN THE GAS WAS BARELY BEING PRESSED. WE DECIDED TO GET OFF AT THE NEXT EXIT. WE WERE AT A STOPLIGHT AND THE VAN JUST SUDDENLY STOPPED GIVING ANY POWER WHEN PRESSING ON THE GAS. THERE WERE NO LIGHT INDICATORS ON THE DASHBOARD TO ALERT OF ANYTHING WRONG WITH THE VAN. THE RPM WOULD NOT REV UP EVEN WITH THE GAS PEDAL FLOORED. WE TURNED THE VAN OFF AND ON TO SEE IF THAT WAS THE ISSUE. THE SAME THING HAPPENED AND THERE WAS STILL NO POWER PUSHING THE GAS PEDAL. THE VAN HAD TO ROLL UNTIL WE WERE ABLE TO PARK SAFELY AT A GAS STATION. WE LET THE VAN SIT FOR OVER 30 MINUTES JUST IN CASE TO SEE IF IT WAS AN OVERHEATING ISSUE. THERE WAS A JIFFY LUBE NEARBY AND WE ASKED A MECHANIC WHAT THE ISSUE WOULD BE. THEY SAID THAT NISSAN HAD A CVT TRANSMISSION WHICH HAS BEEN KNOWN TO HAVE PROBLEMS LIKE LOSS OF POWER, TRANSMISSION JERKING, ETC. EVENTUALLY WE HAD TO GET THE VAN TOWED BECAUSE THE TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387091January 7, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I JUST REPLACED ALL THE MOTOR MOUNTS ON MY 2007 NISSAN QUEST. THEY HAVE GONE BAD AGAIN. AFTER LOOKING UP MANY FORUMS ONLINE, THIS APPEARS TO BE A VERY COMMON ISSUE AND POSSIBLE DESIGN FLAW. WHY HAS THIS NOT BECOME A RECALL ON NISSAN'S PART? ARE MOTOR MOUNTS NOT A CONCERN? EVERYONE IS STATING THAT NO MATTER WHAT THEY USE, EITHER AFTERMARKET OR GENUINE NISSAN PARTS, THEY ALL FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377477December 2, 2020
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS SOLD A DECEPTIVE VAN AT THE END SEPT 2020, I DID A TEST DRIVE WITH THE SALESMAN, POINTED OUT SEVERAL ISSUES WITH THE VAN LIKE CHECK ENGINE LIGHT ON, TRACTION LIGHT ON, AIR BAG LIGHT ON, REMOTE MISSING TO CONTROL TV, THE SALESMAN TOLD ME NOT TO WORRY ABOUT ALL THE LIGHTS THAT'S ON HE WILL GET THAT FIX AT A LATER DATE AND TO BUY THE TV REMOTE AND A DEDUCTION WILL BE APPLIED TO MY CONTRACT. I WAS FINE WITH THAT, BUT THAT HASN'T BEEN THE CASE. I ADMITTEDLY START TO FIND OTHER ISSUE WITH THE VAN THE MORE I DROVE IT LIKE THE REAR WIPER MOTOR IS NOT WORKING, THE COMPLETE STEERING WHEEL IS NOT WORKING SO THE HORN, CRUISE CONTROL, BLUETOOTH SETTINGS, RADIO VOLUME BUTTON. I HAVE MADE THE SALESMAN A WHERE OF THIS BUT HIS WHOLE TONE CHANGED. I WAS TOLD TO GET WHATEVER ISSUES FIXED MYSELF AND MAYBE A DEDUCTION WOULD BE APPLIED TO MY BALANCE, ONCE AGAIN I SAID BUT THAT'S NOT WHAT WE AGREE ON. SO NOW ITS TIME FOR MY TEMPORARY TAG TO EXPIRE, WAS ISSUED A NEW ONE 3 TIMES BUT HAD TO TAKE IT TO A SHOP TO LET THEM MANIPULATE THE SYSTEM BECAUSE THE VAN WILL NOT PASS MARTA/EMISSION TO GET REGISTER FOR REAL LICENSE PLATE WITH THE CHECK ENGINE LIGHT ON. THE VAN IS MISSING THE CADILLAC CONVERTER AND THE SALESMAN WILL NOT PUT ONE ON SAID YOU DO NOT REALLY NEED IT ON THE VAN. AT THIS POINT HE SAID IN A CONVERSATION WITH ME THAT A PREVIOUS OWNER HAD THE VAN FOR ABOUT A MONTH AND RETURNED IT FOR ISSUES, BUT WHEN I SAID I'M NOT SATISFIED WITH THE VAN AND WANT TO RETURN AS WELL, IT WAS PASS 2 MONTHS NOW AND AS LONG AS THE VAN GETS ME TO POINT A TO POINT B THAT'S ALL THAT MATTERS! ONCE AGAIN THE MORE I DRIVE THE VAN I'M FINDING ISSUES SO NOW THE BUTTON ON THE RADIO GET STUCK WHEN PUSHED IN, CONTROLLING THE HEAT AND AIR IT HAS A MIND OF ITS OWN, SO WHEN I TURN ON THE HEAT, THE AC BUTTON WILL NOT TURN OFF, ALSO THE AUTOMATIC WINDOW BUTTONS DON'T WORK PROPERLY. THIS VAN IS UNSAFE TO DRIVE PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372490October 31, 2020
STRUCTURE:BODY
AUTOMATIC REAR DOORS CANNOT BE STOPPED FROM CLOSING ONCE ACTIVATED AND A PERSON CAN GET CRUSHED IN THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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